Started off ok, then when I called to explain we needed longer storage for toys who go to children…read morein shelters around Houston, there was no care in the world. It went to 300 dollars a month for about a year with no other options given. We used a tiny space of the unit but that didn't matter to them. They didn't negotiate any other options, toys remained in the until maybe worth 300 when we were charged 300 for a year month after month. I would never give them business or recommend business again. What started out as a compassionate business quickly gave us the cold shoulder. Just sad.

awesome place, staff is Amazing! They made everything so easy, so glad I found them!read more

I've been renting usuals from this location a lot due to needing to furnish 2 homes. The owner of…read morethis location is amazing and has the newest van and uhuals . The van literally has all the bells and whistles. I love driving it lol If I ever need a uhual, I always call him first bc he provides the best services and provides the best equipment in town!!

They make it easy to rent a space. Many affordable choices. Everyone that works there is kind. Very…read morehappy to be storing with them.

Wendy and Cyrus both have been a pleasure to work with. This facility is top notch, and the…read morecovered loading area in the front is critical when faced with inclement weather. Very pleased with the security features at the property and would HIGHLY recommend anyone in the region requiring climate controlled storage to visit the property and meet the staff. You won't be sorry.

Service is excellent... Facility is very clean... Exactly what we wanted it to be! Cyrus is…read moreexcellent too. Very helpful!

Excellent service, facility, and location. Convenient access hours during weekends and holidays.read more

Big Tex Storage is a great storage partner and provided me with peace of mind. Nicole and Ray are…read moreprofessional, kind and on site ready to help. Convenient and hassle free. I think great pricing. I feel safe and the facility is clean. No other storage partner in Houston for me.

Great storage complex. Tremendous staff, unit,parking and…read moresecurity.

I had a very positive experience. Brooke has excellent customer service skills and it was…read moreexplained that upkeep with pest control is maintained. If I ever need a storage unit again in the area, I will definitely give consideration to this business.

Easy and quick accommodations, and the service quality was great. I recommend this location for…read moreyour storage needs. All in all, I had a great experience with 6400 Self Storage. Plus, the cost value was reasonable.

The storage facility and the manager over it are very professional, and is very understanding…read morewhenever I cannot make a payment on time. An the storage units their range from extremely small two regular-sized switch not a lot of facilities have that option. Thank you so much for being so understanding

Rebecca and Nikki were awesome and very helpful!! I am happy I stopped by this place today.read more