Great Customer Service! Super helpful…read more One tip, boxes look smaller in store then when at home. Pro tip, next time get the mixed multi-pack with small boxes.

Great prices and friendly staff they even load your car for you.!!! Highly recommendedread more

Great staff. Good location, always has inventory .Parking is always available, open everytime I…read morehave needed to go inside.

This place has a sign up on the wall behind the counter saying "we are not responsible for usps,…read moreups, or fedex packages". I understand it as a legal disclaimer but I immediately left and went to an actual UPS store because I'm not taking any chances.

I realized I never reviewed them even though it was almost two years ago. But they were great!…read moreAnswered all my questions and the cost was clear and within my budget. They showed up on time (even early) and did everything quickly and efficiently. I felt bad because my new place didn't have the AC on (annoyingly) but they still worked and even worked around the two guys still working on my apartment (because my apartment wasn't ready even though they said it would be). Great service and I'm planning on using them again when I move soon!

Santiago's Team was first class…read more Good: - Showed up on time. - Great attitude from all the team members. - Handled with care. - Efficient with time. Bad: - None. Tip: - I would recommend using multiple people for a higher hourly rate. This was move 1 out of 2. Hope the 2nd round is just as smooth. Overall: I would recommend using this moving company.

I have a family member that rents a storage you unit at this property. His unit was broken into and…read morecompletely trashed out. Someone broke off both locks then replaced the lock with a new one we can't get off. We were never notified so it's unclear how long the unit was exposed. The property has removed the security gate although you still need to a keycard to access the elevator. The entire situation if very suspicious. Planning on getting the hell out of their this month.

This uhaul has an Amazing team! Clean facility! Love the manager crystal she's very accommodating :)read more

Easy way to send back a phone after getting a new phone at T-Mobile…read more Get the box. Add the shipping label. Drop it off. Get a receipt. So easy!

Super fast and efficient service for returning my package ! The three sales associates working were…read morepleasant, offering to tape my plastic package (some locations require that you purchase tape to secure the package yourself). Each person that entered and exited they wished them Happy Holidays :)

Great rate for 3 movers, super quick, and flexible. Moved two story home into storage with no…read moreissues. Plan to use them again.

From the owner: Ordonez Movers is your partner for happier beginnings. We offer stress-free Houston moving services…read moreso you can look ahead to a fresh start and new opportunities. We’ll handle every aspect of your move with personal care and a professional touch. You won’t have to worry about your fragile items anymore since our team is trained to expertly pack and move your most delicate possessions, using detailed packing techniques. Move on your own terms with our personalized scheduling. We’re here to adapt to your timeline and work around your life and schedule. Our flexibility and extended availability mean your move is completed effortlessly and on time. Book an appointment for a reliable, hassle-free moving experience and see why our customers rave about our exceptional service!

I contacted In-N-Out Shipping for Apostille services and they were quick to respond. Once the…read morepaperwork was in order In-N-Out Shipping took care of the rest. I had the legal documents in hand, Apostilled/Certified, days later. Calling the Texas Secretary of State got me nowhere, In-N-Out got it done in days.

This place is super convenient, Mr. Ashish is a great host and always makes you feel welcomed, they…read moresell boxes too at a great price so it's hard to go anywhere but here! Mr Ashish is always quick to help you with whatever you need, really glad I found this place

Address the part where you stop responding after you were completely paid.. address the part where…read moreyour workers left trash in my yard over 11 empty water bottles.. address the part where they just left abruptly rude... address the part where I paid for two extra men so that it could go more swiftly and it still took longer than the first move even though most of the furniture was already packed and ready to be moved... your side of the story only argues my argument. It doesn't prove or fix or accommodate anything! FURTHER PROVING MY POINT! I asked you to come on site to make sure everything ran smoothly, and you refused, I told you I had a problem with your crew the first time but I did not want to have another moving company come in and touch what you guys had already packed. That's the only reason I rehired you!!! I sent you several pictures of broken lamps and you never responded. I called you numerous times to tell you that one of your men disappeared for a whole hour. I literally beg you to communicate with your crew on how long it was taking and at the end everybody became rude and it was one woman which is myself against four strangers and they were all men!!! Let's face facts on this internet, you're not about customer satisfaction you're about clearing your name. Maybe if you gave me a partial refund that may help. I felt completely taken advantage of. That second load was completely unnecessary because they were small items that could have fat on the truck the first time just like it did with the first move. But I was charged extra and it felt like it was out of malice. At the very end of the night everybody just stopped working got my money and left trash in my yard. You stopped responding. Let's be clear!!!!!

I really don't know why it's so hard to find a trustworthy moving company these days but I am…read morereally considering just moving things the old fashioned way in the future. Houston ProMovers started out strong. I was really impressed with Pete and Daniel. They both seemed very professional and honest. And for the most part, they were. My issue was with the lead mover guy that showed up to my house the day of the move. We requested packing and moving our stuff to a storage unit. They provided the boxes, tape, tools, etc. The packing and moving took about 7 hours total. We were charged just under $200 an hour (about $189 to be precise). There were a few things underhanded about how the lead mover guy handled the move: - He kept saying, "there is a 9 hour minimum" though his English wasn't good so maybe that was misinterpreted. This was the first we heard of any minimums. - He kept telling us that we would pay the moving company a portion but then him directly a portion. - He was trying to lure business away from the company by offering to have us go through him directly for our next move. I'm all for saving money but not from someone that operates like this. The move took a little under 7 hours to complete. He asked us to pay the moving company the 7 hours plus costs for boxes but then asked us to pay another 2 hours to him directly because of a "9 hour minimum". I hesitated and questioned why and he claimed that they are not compensated for all of their work or something like that. Again, his English was not good so I wasn't completely sure. As I started to push back more, he said, "If you didn't like our work, then just pay me 1 hour instead of 2." Was this his way of demanding a hefty tip? Not sure. Regardless, we went ahead and gave him 2 hours of pay. Not to mention when he saw my wife alone, he then ASKED for a separate tip AFTER his under the table 2 hours was already paid to him. We planned to tip already and we understand the importance of doing so. I HATE surprises when your expectations have already been set. And I am constantly having bad luck with moving companies. Even when their reviews are good online. The only reason I didn't give 1 star is because the work was solid and they worked hard. But I definitely wouldn't hire them again, unfortunately. Btw, I notice that nowadays companies try to reply to your reviews to get the last word but just look at my history of reviews. I'm an Elite Yelp member. I don't have to lie about the experience I have with a business. This is an honest review.