Every experience I have here is amazing. The staff is professional and very skilled. Coming here is always a treat!! I was previously a member of another massage chain, believing a place like Massage Seay would be out of my budget. However after I received a gift card for massage sway and learned about their seat club, I was hooked. I haven't gone back to the old place since! read more

Atmosphere is great and I love the membership! Arrive a little early to decompress and enjoy tea/wine before sessions. Great service and have enjoyed the massages and facial. If you skip a month you can get a 110 minute massage using two points which was well worth it. Highly recommend Phoebe(massage) and Samantha (facial). read more

Spa Sway - Day Spas Near Me - Austin, Texas

Massage Sway is a lovely establishment and they took all of my needs into consideration. I saw a possible last minute opening online so I called in. Aurora at the front desk went above and beyond. I prefer females but the only appointment left was for a male. Aurora said, "You know what, I have another booked appointment and I don't think they had marked a preference. Give me 5 minutes and I'll see if they don't mind switching." I didn't even have to ask for this kindness. She called back in 5 minutes, as promised, and let me know she was able to book Amber for me. Amber was poised and knowledgeable. I desperately needed a deep tissue massage. She had great pressure. I booked a 30 minute massage because I was short on time, but I would be in good hands if I were to go back in for an hour appointment. The massage table was heated! After the massage ended, she spritzed something into her hands then gave me a reassuring squeeze on my covered legs. It smelled so good! Their waiting room was glam-lovely and put me at ease. Next time I'll get there 10 minutes early to enjoy it more. There were comfy couches and armchairs with poofy pillows and throws. They have a beautiful reception area as well. Both rooms had chandeliers. On my way out I spoke with Aurora and thanked them for being so kind and reassuring. I didn't expect it. "You're welcome!" she said with a smile. "The people who book last minute often need the most care. They're almost always the ones in the most pain!" I literally almost cried right then and there because of her kindness. I took a chocolate kiss instead. "Yep, they're there for you! Have a good day!" read more

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This was my first time at Spa Sway and I loved my facial experience. My esthetician, Rebecca, was so genuine, helpful, and funny, and honestly great at her job. She's everything you need in an esthetician! I would definitely recommend both her and the spa! read more

My wife and I just canceled our memberships after several years. In addition to lots of difficulty booking appointments, they just canceled my wife's appointment for a second time. Rei Leigh, we are done, and we will be sure to spread our dissatisfaction far and wide. Plenty of other spas in town, and we don't need this constant aggravation with your inability to provide services. read more

Omg I can't tell you how happy I am to have found this place. I've been doing a lot research for the past 6 months regarding facials. I decided to come here after reading all the Yelp reviews and so glad that I did. Parking can be a little hard but there's always spots behind and on the side of building. The place is super nice. On top of the front desk offering me wine, water, or tea when I first walked in! Big big big plus!! I ended up signing up for the monthly membership; something I wanted to do prior to my first visit here. If you're looking to book a facial, then look no more! read more

After being a member for over 5 years I finally had to cancel my membership. Three appointments in less than two weeks have been canceled at last minute. Interesting that they can charge their members for appointments canceled in less than 24 hours but their members are just expected to deal with the cancellations on Sway's end. Sure they want to rebook you and you take yet another day off from work for that appointment and that one gets canceled as well. They refuse to give money back for credits you can not use. So basically this is fraud. They are taking money for services not provided. read more

Love their Signature Sway massage. I got Jessica and their 50 min massage included Swedish and deep tissue massage that worked out the knots in my back and shoulders and was a very good full body massage. Very relaxing. I was also impressed with their management. The first time I came in with a spa finder gift card, there was a snafu where I was assigned a different person than I requested. I still did the massage but they gave me a complimentary massage with the right person anyways. I'm so glad I came back again. Jessica is an amazing masseuse. Will be back. read more

This place was awesome and what I was looking for to surprise my husband for his birthday! The atmosphere inside was so relaxing and tasteful. It didn't feel like we were inside the domain or in Austin, which is exactly what I was looking for my hubby! My husband said it was the best massage he has had in a few years! Highly recommend this place! :) read more

I just found massage sway and sure am happy I did. Giving them 5 stars after getting a massage for the Following reasons: Ambiance- you literally feel as though you are in a different and calming place... even before your massage begins. Drink and snacks are provided for you to enjoy before or after your service. This spa experience was just fantastic. Quality of service- my massage was perfect. The instruction about the areas I asked to be worked and avoided were followed perfectly. Price- the price menu is a great deal especially given the quality of service Staff- they really help you to unwind as soon as you walk through the door. cant wait to go back for another massage and to try their other services. read more

I wanted to update my review because this business continues to be phenomenal! I went for the Sway Away today for the first time since it reopened and it was perfect and exactly what relaxation should be. The woman that did my massage was amazing. Teagan did my facial and WOW. She is incredibly knowledgeable, friendly, and wants the best for your skin. She educated me on the areas to improve in my current skincare routine and told me about a serum that would be beneficial. I can't speak highly enough of her. I hope she never leaves because she will always be the person I request. If you are in need of a day of self-care, look no further! read more

One of the nicer spas I have been to in a while. Gentle lighting, good privacy, and very clean. The prices were reasonable for what you get! I got the Ultimate cure massage and facial. Both were done well and I was kept comfortable and relaxed through the whole experience. My only gripe would be the push of products at the end of the experience. (Granted, this is totally a ME thing. Sales pitches make me very uncomfortable, especially since this was bought on a budget.) But I will most likely return for another massage or facial in the future. read more

This is, by far, one of the best places I've ever been to for a massage. The waiting room is also calm and peaceful, with snacks and water at your leisure. They also offer hot tea or red/white wine when you check in. I've seen four different therapists, and had facials from two ladies there. All of them were FANTASTIC. If you need a deep tissue massage, Drew is the man to see! I pinched my sciatic a few days before coming in, and walked out feeling almost new. I would recommend him to anyone with deep aches and pains. 100% worth it to become a member. Your credits stack and can be used for facials or massages. I had two credits going in and got 110 minute massage. So worth it. Also, social media check-in gets you $5 off an enhancement, which covered the arnica balm I got this time. Definitely helped my sore muscles and will be getting each time from now on. read more

I recently visited Spa Sway for the first time for a signature facial and was excited to check it out, as I'd seen many great reviews. Unfortunately I was underwhelmed. I felt my esthetician was hard to read and I didn't feel fully welcome. Having many facials before, I am used to the esthetician quickly asking upfront what my skincare goals or or what the reason for visiting is so it felt a little strange that this was not discussed. She did ask what current products I was using and when I told her she replied with "Oh okay". (With no other questions or feedback). About ten or fifteen minutes into the facial she asked out of the blue "How would you feel if we did microderm abrasion today?" which caught me a little off guard as she didn't mention why she was asking me or if she thought I needed it. I told her I had done it once before and didn't have the best experience and again was met with "Okay" as her response. It made me wonder if she was just trying to upsell me. I also found her to be pretty rough (especially with exfoliating) and at one point she was rubbing my face so hard that the cleanser/product went straight up my nose and I had to ask for a kleenex to remove it. During the checkout process, I was told the total and as I was handing over my credit card I realized they had not given me the new client discount as discussed and I had to ask for it. The woman at the front desk apologized and quickly applied the discount but after leaving I looked at my receipt and realized that they had only given me a 10% discount instead of the 30% discount that was originally offered. The next day I contacted the spa through their website (the "Contact Us" form) but a few days went by and I never heard back from anyone. At that point I ended up calling to ask them to correct the mistake. The woman I talked to was very nice and promptly applied the correct discount once she got manager approval but I still felt this was a little awkward to have to ask them three times to apply the correct discount. Definitely not the best experience for a first time client. read more

I've never been so happy with a spa. Best massage I've received in my entire life, and traveling for work and working from a desk means I've had a lot. I got my girlfriend a facial, from Tegan, and she was completely thrilled. My girlfriend's a cosmetologist so a lot of times she's underwhelmed, but she couldn't have had higher praise. Then we got a couples massage, me from Janette and her from Victor, and they where the most stellar massages either of us has ever had. Can't recommend this place highly enough. Especially Janette. She fixed aches I thought where permanent. read more

I've gone to Massage Sway quite a few times and have never had a problem. In fact, I love it. It is a little pricier than most places, but the ambiance and the great massages from Anita and Nathaly are amazing. I've even taken my husband twice for a couples massage. He normally doesn't like them but always feels great afterwards. However, I would have to note that I had a facial there once and will never do it again. It was my first and last one. My skin just hasn't been the same since. read more

I love Massage Sway. The staff are awesome. The atmosphere is top notch. My massage therapist is wonderful! Highly recommend it!

Massage Sway is amazing! I was finally able to experience that "massage high" everyone talks about. Phoebe found every ache in my body but didn't leave me feeling any pain or discomfort - would highly recommend! The serenity room is full of snacks and comfy chairs in a dim room. There's also complementary wine and hot tea. As soon as you step through the doors you're taken away into a clean and comforting oasis! There are also facials, hydra-facials and spa packages available at a price you can not beat!! read more

First time here and I had my deep tissue massage w/Victor and let me say that I usually never find a masseuse who can really dig in there.. not this time! I'm an athlete and my shoulders/traps are always tight.. Victor took his time to work on a tricky spot at my mid back and was natural in conversation. Added hot stone for $20. If you're looking for a great deep tissue-I highly recommend Victor! read more

Spa Sway - Lounge waiting area is so calm. - Day Spas Near Me - Austin, Texas

I have had massages regularly for many years and do not typically give reviews for them, but... Victor gave me one of the very best deep tissue massages ever!!! I was having so much tension and pain and I have felt amazing since! Not very often I get this lucky!!! read more

This is not in regards to a facial, as I never got one. Worst customer service ever. I walked out. I had been in a car pile up/ accident for an HOUR on Mopac and called, arriving frazzled and 15 mins late. I was told this would cut into my service time then made to WAIT 10 more mins for the therapist! Making an hour facial 30 mins.. I asked to reschedule and they wanted to charge me $55 MORE dollars!!!!! They had the opportunity to turn what was a horrible afternoon into a great spa day, I had even bought a service for my friend who was there, yet they were unaccommodating. ( They did offer me a 1/2 price facial, another $55 on top of the $55 I spent for NOTHING. Ya, no.)I will not return . Stick w/ Viva Day Spa at The Domain, these people are TOP notch at making your day great. read more

SO in love with Massage Sway! I've been a member for about a year now and I am always excited for my next appointment! I love that you are able to choose between a massage and facial every month and every specialist has been great. Lisa works wonders on my face and she has definitely brought my glow back! All their products are top notch and Lisa is so knowledgeable about everything skincare! I would highly recommend going to get a facial with her. I've used Amber and Kim for my massages and they both leave me relaxed and feeling great! read more

Honestly my experience was not pleasant . My intent was to have a stress relieving massage and left feeling like I needed traction. After multiple requests for less pressure my request fell on deaf ears. If you are looking for no relaxation this would be the place to go! I will NOT be returning! read more

This place is lovely! I bought the groupon as I was only in Austin for about 12 hours and I could squeeze an hour in for myself. It's very relaxing inside. It's like a much much more elevated massage envy. First you're taken to a dim room and offered tea, wine or water and given a few minutes to decompress in a nice environment. I usually like a deep tissue massage but I was looking for a mix between deep but also soothing and relaxing. My massage therapist did not disappoint. This was truly a treat! read more

I'm glad I decided to come back. This time Lisa did my facial and more than made up for my less than stellar service during my first visit. She was precise and diligent yet gentle, with an amazingly soft touch. None of the extractions she did hurt and I left feeling pampered and relaxed. I will be back to see her soon! read more

I've been coming here for facials for about a year and Love it. Teagan and Samantha are both top notch. But this is a review about massage. GO SEE CARLTON! I never get massages, but after a migraine decided to go for an 80 minute. It was the best decision I've made in years for my health. A former dancer and runner, my hips are shot at 31, and Carlton gave me movement back in one session! My back feels better, I feel more mobile and I don't know why I didn't do this before. He's so friendly and an anatomy nerd and clearly understands what his clients need for their bodies. I'm going back for a sports massage! read more

I had such a terrible experience here that I had to write a second review. This almost 7 foot man massage therpist crossed major boundaries and touched my private area. He should not be able to put women is this situation again. Absolutely horrifying. A women's nightmare. read more

My friend and I were looking for a decently priced spa for my sister's bachelorette party and we stumbled across Massage Sway. There were tons of raved reviews on Yelp, so we decided to give them a try. We called to schedule an appointment a couple of months in advance with their party consultant, Melissa. She was nice, informative, and very responsive via email. BONUS: she honored the $10 off for new clients. We were planning on getting all massages, but they were only able to accommodate 7 girls for massages so 2 of us had to get facials. Upon arrival, everyone was extremely nice and attentive. We were given consent forms and offered beverages. Everything seemed to be going perfectly well, so why the 2 stars? Well after we were seated in the waiting area, there was a mix up with who was getting the facials and who was getting the massages. No biggie, but they kept going back out to check their information and coming back completely mixing the names up again for about 3 times. Finally after 3 people trying to figure out who was getting which services, we were then called one by one to our rooms by our estheticians/massage therapist. It turned out they were still getting mixed up with who was getting which services because they called my name twice after I was already in a room. I was the one of the two who were getting a facial. My esthetician was nice, gentle, and made me feel relaxed and comfortable. I came out feeling refreshed and zen. To my surprise, after my facial, I found out that one of the girls in my party didn't get her full massage because there were not enough massage therapist on site. This was a huge disappointment since we booked months in advance and had everything confirmed with Melissa. Yes, they comped her 20 minute massage (versus 60 mins), but this shouldn't have even happened. Overall, I think management here is completely disorganized. If you are planning on coming here for a party, please confirm and then double check again your reservations so you will not run into what I had to. On the other hand, the estheticians/massage therapist had a mixed review among us girls. About half of us liked the services and the other half felt like their esthetician/massage therapist were not communicative, friendly, or great at the service they were providing. read more

Came here for our anniversary for a couple's massage. We were immediately led to a quiet and dark room with tea to wait for our massage. The masseuses were both incredible and my shoulder, which was hurting when I came in, is now so much better! Thinking of getting a membership..... read more

Very overpriced. Massage therapist Juan non communicative and unfriendly. Will not be returning. read more

Great deep tissue massage in a beautiful spa! I went online in the airport last minute when I realized I would have an hour free in the evening and was hurting something bad. The online booking system was seamless, and i received confirmation quickly. The reception was warm and friendly. I was offered a delicious cider tea (or wine). My masseuse, Erin, was lovely and skilled. She was sure to ask about my pressure points, and, though I actually wanted add-ons she recommended me only choosing one so as to not take away from my massage (which I needed). I love an honest spa not trying to just upsell, upsell! If this place was near me, I'd definitely be a return client all the time! read more

Really enjoyed Massage Sway! Went in for a spur of the moment, day of deep tissue massage. My upper back/neck/shoulders were in pain from stress and upper body exercise workouts. I can't remember the name of the person who worked on me but she did a great job listening to my areas of pain. read more

This is most certainly the best value for high quality massages and facials in all of Austin. You can't beat the relaxing atmosphere, knowledgeable staff, and excellent front desk customer service when compared to other pricier local spas. The member rates are an excellent value and the Hydrafacials are a good market price. It's also locally owned by female entrepreneurs: a big plus in my book. I noticed a review from another customer that claimed Massage Sway is not a "true spa but is priced as such". This is simply false. I've been to several "true" spas in the Austin and surrounding areas and the majority are far more expensive, usually with older facilities and virtually the same services. If you want a one-time true spa escape with all the bells and whistles (think steam & cold saunas, immersion pools, etc.), you will pay double or triple the price and need to visit Las Vegas or New York. If you want frequent massages, Hydrafacials or chemical peels at an excellent price- go to Massage Sway. You'll love it! read more

Very strange place, wouldn't recommend it to anyone! I was there for the first and last time... Here is some facts: - Called to make an appointment - was placed on hold for 10 minutes... - Arrived ON TIME, was sent to a pretty dark room with very strange couches -- room was so dark, I had a hard time seeing my paperwork; - Massage therapist told me that I was late to my appointment. Repeating myself - I was ON TIME (actually few minutes earlier)! - Paid 150$ for 80 minutes Swedish massage (with tip) - session lasted hardly 70 minutes. Place is way overpriced; - Massage technique and therapist --- ok-ish, had much better for way better price; - First place that didn't offer glass of water right after the session. Massage school for 40$/hour massages even do that! - My name, address, email were misspelled terribly; - Seemed like the only thing they care about is $$$; - Check out took 10 minutes (explains my initial on hold experience). Had other issues that just don't want to mention! Bottom line --- wouldn't recommend! read more

Booked an appointment online this morning, drove all the way to Massage Sway just to be turned down and told they had no record of my booking. No consolidation or offering to mend things other than a "sorry try back some other time." Edit: owner is correct - they offered me another time and date with a masseur instead of a masseuse however there was no discounted rate mentioned at all and I was flying out for business the next day for a week. That's like a customer going into a car dealership inquiring about a Mercedes and getting offered a much cheaper, less luxurious car at the same price. Unacceptable. I did drive "all the way" to the domain because my gf lives there so yes I frequent the area and use her address on anything I sign up for at the domain. (Domain residents sometimes get discounts at certain establishments.) I live in south austin. My intention of going to this establishment was to try your establishment out then look at buying a membership for her since she's right down the street. So I appreciate you trying to call me a liar and maybe I should have elaborated a little further that yes something was offered, but not at a discount and the complete opposite of what I had originally signed up for. read more

Spa Sway - Day Spas Near Me - Austin, Texas

I've been getting massages here for several months now and every time is amazing. From the friendly, courteous staff to the amazing atmosphere there isn't one thing to dislike about Massage Sway. They offer wine, hot tea or water while you wait in the relaxing waiting area full of comfortable furniture and gentle, low lighting. There are also snacks! The one time there was a booking error, they worked with me to still get me in that same day. Do yourself a favor, become a member and visit as often as you need. They are wonderful. read more

First time here.got the signature 50 min. Massage with Illeana as a late christmas present. Upon arriving check in was very nice. Had a glass of red wine which was nice after being on my feet all day and in the rain from work. The massage was amazing. She asked if I needed more or less pressure which was nice. This is my second massage and have to say its better than my first. I definitely will be back soon. read more

If you are need of a relaxing yet therapeutic massage, I highly recommend Massage Sway. The waiting area sets you up for a relaxing visit. They offer you complimentary infused water, trail mix, and wine. I have gotten the deep tissue 50 minute massages here and they are great. The therapist used aromatherapy and I added on the hot stone treatment (for an additional charge). The front desk staff are very friendly and helpful. I left feeling amazing. Overall, I have been very impressed with every visit here. read more

By far the best place to get a massage. The atmosphere is incredibly tranquil and elegant the moment you walk in. The receptionists are incredibly professional and kind, the waiting area is full of snacks, fruit-infused water, or wine if you prefer, comfortable sofas and chairs, and a dim hallway lit by faint lights of candles lead you to your massage room. The massage room itself is as peaceful, elegant, and as relaxing as they come. Climbing into a HEATED MASSAGE TABLE was heaven. I was pleasantly surprised when my massage started off with AROMATHERAPY and a HOT TOWEL on my back. They even wrap your FEET in hot towels! Heavennnnnn. The massage itself was even more impressive. Everyone I have is amazing. EVERYONE. You can not beat the price for what you get here. This is the best value in Austin. GET THE MEMBERSHIP. It's SO WORTH IT. read more

I had my third facial at Massage Sway yesterday. My experience with Lisa has been consistently excellent. She takes the time to talk about your skin, skincare regime and what exactly she recommends. I became a member after my second facial and I am now hooked! My skin glows for days afterwards and it just feels so much more supple and healthier. The women at the front desk are always attentive and efficient - the check-in and check-out process is super easy and fast. I look forward to my monthly visits. read more