Ashley was amazing. I am blown away by how good she was. She listened to all of my concerns and then went to town. Gave the perfect amount of pressure and really helped to release tension that I have been holding for a couple of months. I am walking on air right now. That picture is a sign of relief. Areas that needed release finally got it. Parking is a little bit of a pain in the ass of course because it's the domain. But you might get lucky and be able to park right in front. I did an evening massage and I've never done one later in the day but so worth it and now I am just beyond relaxed. read more

Spa Sway - Best feeling ever - Day Spas Near Me - Austin, Texas

Heads up if you add enhancements to your facial, then it's included in your facial time, so you don't get a facial that you're supposed to get, but of course they charge you for both. So I made a reservation for signature facial 50 mins + dermaplaning, it's 129$ + $55 + tip, and I was done everything in 50mins including changing my clothes before and after, walking to and back to lobby, when you're charging for both services, why my dermaplaning is included in my facial time, so honestly my skin was prepped for dermaplaning and was applied moisturizer and sunscreen post dermaplaning and I paid $129 for what, I don't know, of course my esthetician and front desk person asked how it went, when they should already know how they did, but my esthetician Alina was really good and friendly, but I think it's the management thing, they just wanna squeeze more appointments, so they cut short the time they're charging for you. read more

Love this spa! I have the monthly membership and always leave with glowing skin. I really love how the esthetician listens to my concerns and explains what she is doing. For the price, it's definitely worth it! Once thing I've noticed is that they start about 5 minutes after the time of your appointment and end a little early as well, so the treatment isn't 50 minutes, more so 40ish. read more

Very kind staff, very helpful! You can tell this location truly cares about its customers :)

Masseuse was wearing headphones during massage and could hear music in the service. Weirdest and non relaxing massage I've ever had...

This review is coming from someone who DREADS getting massages because I just kind them awkward and I struggle to relax (totally a "me" problem)... Spa Sway is FANTASTIC! I compete in powerlifting so my body gets pretty beat up and periodic massages helps alleviate some of the pain and inflammation that builds up from training. I had gone to a few different places in and around Austin for a sports massage but didn't love any of them. I decided to give Spa Sway a chance and ended up signing up for a membership before leaving because I had such a pleasant experience! THINGS I LOVED: - Super easy and convenient to book an appointment online - Responsive If/when you do need to call to speak to someone - Convenient location in the Domain right by a parking garage - Receptionists at the front desk were all very pleasant and welcoming - Offered drinks and/or snacks while you wait (who doesn't love snacks?!) - Beautiful waiting area with calming music playing and low lighting to make you feel relaxed - Everything is super clean - Great communication with the massage therapist about my needs - Felt extremely comfortable the entire time I booked an 80 minute sports massage with Travis who was fantastic... I was able to tell him about my massage history, trouble areas, and he communicated very clearly with me the entire time. I like a LOT of pressure and deep tissue work when I get massages which is usually painful and leaves me feeling sore after. Travis used plenty of pressure but somehow it didn't hurt and I wasn't sore... which is the best of both worlds! After finally having a great massage experience in a convenient location and at an affordable price (obviously not the cheapest option but I've also paid way more at other places), I signed up for the "Sway Club" membership which includes a 50 minute session monthly. I'm happy to state that I'm looking forward to future appointments at Spa Sway instead of dreading them like I did at other places! read more

Spa Sway - Waiting area - Day Spas Near Me - Austin, Texas

Have passed Spa Sway many times on my walks through the Domain and I finally got the chance to try it out. When you first walk in you are met by receptionists who check you in then lead you to the waiting area. The waiting area is beautifully decorated and they have complimentary water and tea for you while you wait. It is however pretty small. I guess I went at a pretty popular time because almost all of the couches and chairs are occupied. I didn't have to wait long before my masseuse came to take me back to my room. I will say that the building is definitely bigger than it looks from the outside and they have quite a few rooms. I got the Himalayan Salt Stone Massage. Per their website, this massage zeroes out the body's electromagnetic field through the stone's neutral structure and natural resonant frequency. The pink Himalayan salt stones are known for their healing properties, and they offer relief from symptoms of chronic allergies. This luxurious treatment promotes detoxification, healthy energy levels, muscle function, and enhances sleep quality. It includes aromatherapy, a full-body magnesium-infused massage, and a scalp massage. The many minerals found in Himalayan salt stones (including iron, magnesium, calcium, potassium, and many, many more) will serve to relieve skin conditions, reduce breakouts, and bolster your body's immune system. This is a stone heavy massage, which I didn't realize, so if you are looking for something with a lot of pressure/hand usage, I probably wouldn't recommend this one and would say you should probably opt for a Swedish/deep tissue. Some things to call out that I really enjoyed about this massage: 1) They adapt the temperature in the room to your preference 2) They place a heated eye mask over your eyes when it's time to flip over 3) They cover your feet with the sheet when massaging them. I feel like a lot of places just rub your feet then back all over your body. 4) The usage of hot stones and lavender oil. My only faux pas was that during my massage I could hear my masseuse's personal music during my massage. I definitely don't mind the fact that she played music as I'm sure it assists when you're doing multiple massages/facials a day- I just wish I wasn't able to hear it as it was distracting throughout parts of my massage. Overall, great massage and I left feeling super relaxed and calm. read more

See all

If you want a life changing massage get the signature one with added hot stones and book Katie!! SHE WENT CRAZY!! So good!

Really enjoyed our massage here. My wife and I did the couples massage and it was very well done, good massage therapists

I've been a member here for years and I've never had a bad experience... I usually do massages, but started getting facials with Sam and she's the cutest. She makes my skin feel so good. Just book with her and see for yourself... she's very talented and knowledgeable read more

Update to my review - The manager of the Spa called and was very kind. They reimbursed me for a portion of my service and the scalp massage. It was very much appreciated! The staff was very kind and accommodating. read more

I've been going to Spa Sway for a few years, and love it! Their was a scheduling mixup with one of their new employees when I arrived, and I was not happy about it, however the way they handled the scheduling mix up was truly professional and took ownership of the mistake. I highly recommend Spy sway as the employees are warm and welcoming. My Therapist "Jen"has been amazing and Nikki took the time to listen to my concerns and made things right. Want to relax and unwind from everyday stress? This is your go to spa... read more

Spa Sway - Waiting area - Day Spas Near Me - Austin, Texas

Original Review: This was our first time here at the Spa and we booked two appointments for the Fall into Relaxation, which was advertised as 80 min. We both received only 50 min in total and one of us did not receive the honey chia hand and foot treatment. This 240 each for this service and essentially only received a massage and not for the full length of time. Update Review: I was contacted by Alek the spa manager who apologized and explained there was a scheduling issue upon her review. Alek also stated that she would like for both of us to experience the complete experience on the house. She also credited my account to reflect what services were actually received. I hope our next time at the Spa will be better. read more

My buddy gifted me with a partial gift card for my birthday so I prepaid for The Perfect Day Away ($275) as I wasn't comfortable leaving my credit card number on their server. The aesthetician recommended a medium beta hydroxy (salicylic acid) peel. Unfortunately, she hyperpigmented my ethnic skin. I have received approximately forty chemical peels over the last twenty years, and have never hyperpigmented from Dr. Lisa Benest in L.A., a nurse practitioner in the Bay Area, and an aesthetician from Refine Aesthetics. Red spots are expected after a peel, but not brown patches of discoloration. After the aesthetician neutralized the salicylic acid, I pointed to my right cheek and said it was still stinging. She said it was normal, but that is where the large brown patch showed up on my right cheek. My left cheek looks fine. If you have ethnic skin and want a chemical peel, I would recommend Refine Aesthetics. Also, Spa Sway doesn't offer Diamond Glow or vampire facials like Refine Aesthetics. I enjoyed my massage with Nathaly and would come back again for a relaxing massage. They sell Skin Ceuticals and Elta products. However, they are 20% off every quarter at Westlake Dermatology. Spa Sway does not credit your Alle account if you purchase Skin Ceuticals products. It's not completely a spa per se like The Four Seasons Maui, Disney Aulani, Lake Austin Spa Resort, Miraval Austin (both in Austin are top 12 in the nation according to Travel + Leisure), or Burke Williams. There's no steam room, sauna, showers, hot tub, pool, amenities, free fruit or nuts. However, it's a beautiful and relaxing place to get a massage. The Perfect Day Away wasn't a full 180 minutes. It was closer to 165 minutes. I waited fifteen minutes in between sessions as there was no way for the aesthetician to see I had checked in since I had prepaid. If you plan on spending $275 plus 20% tip at Spa Sway for three hours, you may as well spend $307 at Miraval Austin (non tipping resort ranked #12 in the nation) for the nine hour package which includes a $250 credit towards a service, free lunch, snacks, two Infiniti pools, sauna, hot tub, steam room, amenities, and showers. Monique called and they are trying to schedule a free IPL laser to treat the hyperpigmented area. read more

See all

Not long after my 1st review, I became a member because I wanted to support this amazing business. I came here for regular sway massage, sway facial, I also had deep tissue massage when I was a workout junkie, had prenatal massages when I was pregnant. Then after kids, life happens and I did not have time to come in that often. I just wanted to say that even though we are often overseas, I still have not canceled my membership. I talked about different possibilities (pause or cancel membership) with Monique almost 6 months ago but she made everything so nice and easy, I wanted to stay a bit longer. This is one of the places I'd always want to visit when the kids are at school and when I have time for myself. 90% of the time I walk out feeling amazing. Today, I wasn't entirely happy with my hydrofacial service with enhancement but I was taken care of. Still a happy customer. To clarify, their aestheticians are normally out of the world amazing. They make you feel good about visiting and the experience is truly relaxing. Today, I tried someone new and although she was sweet, caring, did paid attention, the service I received just did not align with what I had before. If I were to have a regular facial, I would have been content. However, I got hydrofacial with dermaplaning, those who has an idea would know it's expensive. I'm glad I was honest about it, talked about it so I wouldn't feel angry and leave a bad review. We work things out and to let management team know how things could be improved. Leo was first to noticed something wasn't right and Monique quickly acknowledged I needed to have a conversation with someone. Nikki took over and asked questions, made sure both sides were heard, and gave future recommendation so that my experience would remain positive. No judgement, only support. I applaud their effort and encourage anyone who is still thinking about becoming a member to just go for it! read more

After my last visit, I received a call from the manager of Spa Sway and I was able to explain my experience to her. She was very apologetic, issued me a refund, and wanted me to come back to receive a complementary facial with Alina. This was 100% a much better and much more professional service. Alina was amazing, and worked magic on my skin. I would definitely recommend Alina to others looking to get a Hydrafacial at Spa Sway. Thank you!! read more

Camrielle is absolutely the girl to go to for your skin. Not only is she a wealth of knowledge but she is happy to explain what active ingredients do and how they can benefit you. Camrielle has such a wonderful energy and is so personable. She is so great with skin planning and keeping me on track! I cannot rave about her enough. read more

Travis, Travis, Travis! His hands were magic. Best massage I've ever had. He used up every minute and was very professional. Ladies get you a massage with Travis! You will NOT regret it! read more

Update - Nikki from Spa Sway reached out to me and was very kind and super apologetic for what happened. She has been very communicative and is really working to make this right by connecting me with Personique med-spa and covering the suggested treatments. I am hopeful that this will help and really appreciate spa sway going the extra mile to clear up the hyperpigmentation/hypopigmentation left from my experience. read more

See all

Omg I totally just reviewed the WRONG spa. This one is in Austin & it was my absolute favorite massage ever. The girls were unbelievably accepting. I had a terrible trip that I was on reuniting with an old high school friend that wasn't what I had expected or remembered from 35 years ago!! Haha!! This is an amazing spa & I would highly recommend it to anyone. If anyone accidentally read my last review, I am going to move it to the correct spa in Scottsdale. Please give Spa Sway a try! You won't be disappointed!!!!!! read more

Spa Sway - Day Spas Near Me - Austin, Texas

My facial with Samantha was AMAZING! Her pressure for massage, her knowledge behind all skin care, the beautiful waiting room and relaxing environment was perfection! I'll be coming back!! read more

I got a massage from Travis Stephens. It was honest to God the best massage I've ever got. My muscles were so relaxed when I left. I love this spa. The front desk was so nice when checking in and checking out. I will definitely be visiting here again. read more

5/5 stars because of the amazing experiences I've had at Spa Sway for the past two years. Ted is the best massage therapist and Alina does an amazing job on facials. They are both so knowledgeable and genuine people. I always look forward to seeing them because I know I'll leave feeling rejuvenated. I definitely encourage people to get a membership because of the great benefits, I'll be renewing mine soon. read more

Facial was great and relaxing! I can't wait to go back! I can't remember the esthetician's name, but my husband and I were both very pleased with our services, so I'd imaging they are all good. read more

I just got one of the best deep tissue massages from Ted. Truly magical. I didn't realize how bad I needed that, and so glad I took a chance on this place. read more

I suffer from high generalized anxiety that causes me to hold a lot of tension and stress through my body so my therapist recommended looking into adding a monthly massage to my self care regimen to aid in easing my anxiety. I decided to try Spa Sway at the recommendation of a friend and I was extremely satisfied with my entire experience there! The receptionists were helpful and welcoming, they were not pushy or try to get me to buy anything I had no intention to. I had interest in the membership and they walked me through the fine print and helped me determine which membership would best fit my needs. My massage therapist was Juan, he was recommend for a Deep Tissue treatment so I booked with him. He was communicative, professional, and thorough. He checked in several times to ensure pressure was comfortable and he worked out several knots I didn't even know I had. I recommend adding in the Peppermint Scalp Massage for my anxious peeps out there, it really helped with my tension headaches I tend to get from my anxiety. I left with a relaxed body and mind, ZERO tension remained anywhere in my body, I can confidently say that I have found my permanent massage spa. read more

My first time and I will definitely be back. Very intimate and professional. I forgot I was in the domain! All the staff greeted me and got me settled before my appt. Jennifer was my masseuse and her 80 minutes of non stop massaging was heaven. Loved learning Sway is women owned and has received several accolades from ATX. Way to go ladies! read more

Spa Sway - Calming waiting room. - Day Spas Near Me - Austin, Texas

so serene when you walk inside. They have a lounging/ waiting area separate from when you walk in, where you can make your own tea or have a drink of water. Service is great, I always come out feeling like it was worth the money spent. I like that I can add small services to the packages I choose. read more

Oh. My. God. I just had probably the best massage of my life from Susan at Spa Sway! I've had an extremely tough past few weeks mentally, plus I was especially sore in my lower back and just really needed a massage. I've been a Spa sway member for over two years, and literally everyone there is fantastic. I usually just book with whoever is available during the time I need because I feel like I can trust every single massage therapist there to do an amazing job. But MAN, Susan just knocked it out of the park today - she was so in tune with what my body needed even though I have trouble expressing what my problems are, it was like she could feel where my trouble spots were and took extra care and time to make sure they were taken care of. This was my first visit since the pandemic started (that's how badly I needed the massage!) and I was concerned about sanitation obviously, but these guys are absolutely taking every precaution- I had to be let in, so that not too many people are in the lobby at once. Masks everywhere, plus they take your temperature (with a little temp gun, touchless) upon arrival. There is hand sanitizer in the lobby and waiting room (also spaced out.) By the way, if you get massages regularly you should consider their membership- I kept paying dues during the pandemic and the credits (good for one massage or facial) DO roll over if you don't use them, or they can be gifted to a friend! I thiiiink (might need to double check) that you can use up to three credits in a day for separate services, too. I have like 12 credits built up now! Anyway, this 5 star review is long overdue - if you need spa services from caring, talented professionals in a safe environment, book at Spa Sway! read more

Amber did an amazing job on my massage last time! She really made sure I was comfortable and relaxed. I fell asleep! 10/10 recommend her.

Facial was a horrible experience. The person was condescending and rude. Massage therapists kept talking and didn't let me relax. Spas are supposed to be relaxing not stressful. read more

Convenient location with plenty of parking behind it. Always get brought back for my services on time & everything is very clean and modern.

I absolutely love massage sway! I've been coming here for several months after I left my previous massage place and the therapists here are wonderful. They really take care of you! I am nearing the end of my pregnancy and these are my favorite days The serenity and soft quite vibe is the best. All you have to do is relax! read more

Spa Sway - Day Spas Near Me - Austin, Texas

I received a gift card to Massage Sway for my birthday and finally made an appointment. After a hectic day it was a nice retreat. The staff was very nice and accommodating when I was running a few minutes behind due to a minor emergency. I found parking pretty easily which was a surprise since it's the Domain. They have a relaxation room that's in between the reception area and the massage rooms. It's a nice place to center yourself before your massage. I had a 50 minute deep tissue massage by Alix and she was wonderful. They are a local establishment and they do have a membership but are not pushy about it. I wished I lived closer or I would come back more often. read more

Really nice spa and the massage services are all really great. Ive enjoyed most of the therapists that I've had... they start/end with aroma therapy and warm towels. The issue is getting an appointment. They have limited availability and their online reservation system apparently has issues. They have to individually confirm the appointment via a follow up phone call. It's a pain if you work during the day and can't always pick up. If you don't answer then you basically lose the reservation. It's pretty frustrating that you get billed every month, but you can't use the credits. I've voiced my concerns, but they just acknowledged it was issue and gave a non apology, apology with an emailed copy of the cancellation form. Moral of the story... if you can get an appointment it's good. read more

I had a great experience from start to finish at Spa Sway! It was my first massage in many years and I left feeling like I was walking on a cloud! I would definitely recommend Spa Sway! read more

My mother and aunt were massage therapists, so I have had a lot of experience over the years, luckily! I must commend Susan's masterful technique, she is the reason I am writing this review. Her style is so much more impactful and effective than any other therapist I have worked with in my lifetime. I am a big guy also, so hats off to her for being able to really work my muscles like I need. I recommend all my friends and collogues to request Susan. In conclusion, Spa Sway is great, but Susan makes it magical. Also shoutout to the front desk staff, they are always kind and helpful. read more

First class from booking and checking-in logistics to the service. Gentleman's facial was a great intro into skin care. Highly recommend. My mom got a couple of massages too, and she'll be back for many more. read more

I came in with an appointment for a Hand & Foot Healing Treatment and when I called the girl that booked my appointment, she reassured me they would also pamper legs and arms . For this service being $105, i definitely did not think it was worth it what so ever! The massage was literally very soft as if she barely touched my feet and hands. There were times she would put a couple pressure points . I definitely would be going somewhere else that's worth the service & price . And yes I still tipped her 20% for effort. What a bummer as I was hoping it would be a good experience. read more

Hello Rei Leigh, Per your response, I will be providing clarifications to your statements in error. When your staff had made the last mistake on March 23rd, they never attempted to call me to let me know that there was a booking system error. It was at check-in time on the day of my appointment where they stated I would not be able to receive a 110-minute deep tissue massage as was originally scheduled. They stated that it would only be an 80-minute service instead without asking me if this would be okay or not. I was never offered an 80-minute complimentary massage...my service was automatically changed by your staff from the 110 minutes to 80 minutes without notifying me in advance of this change! At the time, I told them that I didn't want to do the 80-minute massage and would reschedule for a service that I want for another time. Your staff did nothing to attempt to correct this other mistake! Your staff had even attempted to charge me for the Cancellation fee, which I made it very clear to Nikki that I would not be paying for your staff's mistake. After I left the spa that day after this last mishap, I called Nikki, but she never answered her phone. When she didn't answer her phone, I proceeded with sending her an email, which she also never responded to. Nikki never attempted to call me like you stated. This response is to provide factual information to your response and no further correspondence is required. read more