We had a great time here when we visited this past Saturday! We arrived around 11:30am and there was a line outside so we thought it would be really crowded. Since the place is huge, it ended up not being crowded at each place we visited. The pools have plenty of space for each of us to use the jet massagers. The saunas also had plenty of rooms, most of the time the three of us were the only people in the room. The locker rooms and gender specific pools were nice and clean. They provided small hand towels so bring your own towel! The food court has a lot of good options and the prices were reasonable. By the time we left around 4pm it did get crowded everywhere, so definitely go earlier. read more

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Relaxing spa and friendly staff. We went for a birthday party and enjoyed the many sauna and jacuzzi options. You gotta take the time to self-care and I'm all in to visit them again read more

There are lots of pools, but unfortunately almost all the same temperature 100-110 degrees, and no signs as to why so many pools, are they different water?? Please consider ranging the water temperature more. Not many people in the nude area and frankly it makes no sense. You would get more customers if you allowed a suit in the women's area, as I heard many say they weren't going because of nudity. read more

Great concept, my cousin and I got a room there and we were hoping to have access to it after 7pm but that was not the case. 3 drink maximum. Which is okay for someone who there for the day but I had a room it should be extended. I wasn't trying to get trashed but 3 brings is a joke when it comes to me and my cousin. Gratuity is added on the drink, I ordered a double and it was 20 bucks. While enjoying the pools I noticed about 40% of it was working. The food places were not open except the pool food, toddler food pretty much. Pandemic has effected this place. I belive if we're willing to go there and risk our health then we should have access to everything. read more

It's very clean, I had a really good time in the different pools. It was a nice relaxing mood. My massage was great!!... definitely recommend. read more

I'm not a sensitive person for increasing price if it is reasonable. But I really don't understand to stop providing towels. The admission fee is $60 now. We buy towels separately unless we don't bring our own towels. I don't see any improvement since they increased the admission fee. No toothbrush, no soap bar, no wash basin... That's it... I will never go back!!! read more

I had a quick stop in the area and me and a friend of mine decided to go there for the day. Yes, we stayed a. Entire day. The place has different saunas with different temperatures, a nice indoor and outdoor pool and relaxing zone. They have a little are where you can order juices, coffee, tea, sushi and many more. I ah e or four stars as it was very relaxing in the morning but got quite busy around and after lunch. With busy it became loud and staff did not advice to some visitors to keep their voice down. Even though the sauna areas shows sighed of no phones people brought here phones inside. So I advice to go very very early to fully experience some relaxation time. They also offer massages, manicures, and pedicures, all of all different kinds. You would have to make an appointment for those. read more

I used to go here allll the time pre Covid when they had great Groupon deals! I haven't visited since but I remember loving the service and atmosphere! read more

We came for a weekend and totally enjoyed the spa! The hot tubs, pools and saunas were a lot of fun. The massages were great as well. read more

Spa Castle - Massage Near Me - Carrollton, Texas

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Pros: decent selections of pools & you kind of forget you are in DFW while you're in them. Cons: packed, kinda dirty & not much structure. Research and ask other guests that are already there for assistance. It feels like more of an amusement park than a spa but as long as you know that ahead of time, it's not a big deal! read more

Spa Castle - Smoothies were good! - Massage Near Me - Carrollton, Texas

Saunas and wet area were exceptional. Would definitely recommend and will return. The only drawback was staff did not offer a lot of guidance for a first time guest however we were able to navigate and figure it out. read more

I went here last Sunday (06/07) and really regret that.... they are not ready to open. Even though they still charge the full price of admission, about 2/3 of services are still closed. They warn you that once you get there that there are no showers, no lockers, no indoor pools/steam room (hot tubs and thermal spa), or spa services. It is really inconvenient to carry your bag around the facility and really disturbing how people go from sauna to outdoor pools without showering. Half the outdoor pool jets are still broken :( I wish they were a bit more explicit with their opening announcement as I would not have wasted my time and money to have this mediocre experience. Don't forget to bring towels, swimsuit, and something to snack read more

Came here on a Friday and bought general admission. The variety of pools offers a fun and relaxing experience! The only problems were that they ran out of full size towels, so I highly recommend bringing your own towel just in case. read more

It's been a few years since I went last but I just recently went back and it's definitely gone down quite a bit :/ the workers are definitely nice but it's pretty disappointing that you have to pay $50 ($60 on weekends) to use the pools and in every pool 1/3 or more of the hydrotherapy do not work. Also my favorite is the ice room but half of the room I'm assuming didn't work since it had no ice. Drink and food are good a little pricy but would have been worth it if the pools were up to date with maintenance. read more

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I immensely enjoyed my time there. Great amenities. Would be nice if your entrance fee is waved when you purchase & pay for one of their expensive services. I've visited many day spas that perform that way. This is the first time I've had to pay double to enjoy the day. read more

I was nervous about even going because some of the reviews, but overall I was satisfied. They do need to update some of the jets. In the cave area outside literally none of those worked. However the drinks were good and got me tipsy, the shower area and locker rooms were nice and clean..and the nude boathouse?!! loved it! that's the part that would make me come back. was so serene and relaxing. read more

Spa Castle - Bar pool - Massage Near Me - Carrollton, Texas

We stayed at the hotel and visited the spa. The place looks nice but the guests are what ruined it for us. A lot of loud, disrespectful, trashy people. The staff was nice enough but didn't really explain the rules or where to go. The 2nd floor was where the saunas and meditation rooms were and there were multiple signs stating "quiet zone", however the staff did not enforce this AT ALL. The pools and hot tubs were nice but again, the classless guests definitely somewhat ruined the experience. read more

WARNING Do Not Book A MASSAGE! The masseuse will try to scam you and write their own tip. We had a masseuse that kept coughing on my husband and walking out to collect herself during the massage she kept stopping to take breaks because she should have stayed home that day. You should not be coughing on clients! At the end of the service we made sure to tell the receptionist that she would not be getting a tip. I crossed a line through the receipt. upon leaving we found that someone wrote in their own tip which is ILLEGAL. No one offered us a coupon or anything for this mishap. We will not be going back for such unprofessionalism. read more

I enjoying coming to Spa Castle. The hot tubs are very soothing and the atmosphere is always nice I would definitely recommend this place to anyone who enjoys relaxing in hot tubs read more

Spa Castle - Massage Near Me - Carrollton, Texas

Went for the first time this weekend and thoroughly enjoyed my visit. There was a good selection of outdoor and indoor pools and jacuzzis. All of the other guests were nice and respectful and didn't spend too much time in one spot. Great selection of dry saunas as well, with a range of temperatures to choose from. The Gold Pyramid sauna was my favorite! Kid/Family friendly, but mostly designed for adults so I didn't see a single kid there during my visit (hooray). One star taken off because there were quite a few massage/water jet buttons that didn't work in the pools/jacuzzis. You're also only allowed 3 alcoholic beverages total, which seems logical if you're only there for a few hours, but if you're there all day, it's very limiting. read more

I absolutely love Spa Castle. You can purchase a say pass on Groupon at a relatively inexpensive cost. They are additional services can be a bit pricey, but they are optional. I have paid to have the reflexology done and it was well worth the money. What I really love about this place is how many options you have in "sauna valley" as well as the bath area. Me and my friends will come down to Texas specifically to visit spa Castle. read more

The experience was relaxing and refreshing. I enjoyed the ambiance and amenities. The friendly and helpful staff.

This is my second time here, and for the most part it was an enjoyable experience. I came for some pampering and good food for a birthday and was not disappointed. This place is a spa/hotel with the option of a day pass to the amenities, or you can stay in the hotel and get a spa pass for a reduced price. I like that they provide seperate lines for the spa day pass and those checking into the hotel, because the lines can get rather long. It does appear they might be short staffed at the moment. After check in, I tried one of the mini restaurants inside, and the seafood ramen was brimming with scallions, muscles, and shrimp and definitely hit the spot and was very large in portion size. I later enjoyed a lavender aroma therapy massage at their spa. Make sure to ask for Katherine. She has been there 7 years and definitely knows what she is doing. I enjoyed their LED room, pyramid sauna, the fitness room, the ice room (why can't we have something like this in San Antonio to escape the heat? Genius!), and their pool/bar area and wood jacuzzi that smells like hickory roasting on an open fire ahhh. Also, It was very peaceful doing my morning stretches/yoga on the Udon heated floor. My only issue was Fridays they have a live DJ playing very loud rap music. So it is basically impossible to talk to your company in the pool/bar area, and the music can pretty much be heard everywhere. The bartendar was amazing though, and whipped me up something called an Adam's Apple that was sweet and sour and spectacular. Overall, it was a relaxing experience and the beds they provide are like floating on clouds. I almost cried when I left that sweet goose feather comforter. read more

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I have been here a few times and I have enjoyed every visit. I have not stayed in the hotel or gotten food here, which I have seen other reviewers complain about, but I've been just for the baths/pools. The outdoor pools are nothing too exciting, although I do love the wooden tub as well as the hydrotherapy jets for the back and neck areas. My favorite part of this place are the saunas. There are so many saunas at varying temperatures and humidities! This is a great place to relax by yourself or with your friend or family! PS - This place gets very crowded on weekends! But it is a big facility, so it shouldn't be too much of a problem. I had to wait ~30 minutes to get inside when I went during Mother's Day weekend, but that's understandable. read more

Spa Castle - Entrance - Massage Near Me - Carrollton, Texas

After JUST posting a review of a restaurant saying "I hardly ever post reviews" I did however feel called to write a review for Spa Castle in order to possibly help someone who is contemplating visiting for their first time and might not be able to find the information they need. This was fist experience (and probably only one since I am not local and only here for a short stay) and I enjoyed my time immensely, but definitely had questions before going. It is almost impossible to get anyone on the phone when calling which is inconvenient and frankly annoying. However after visiting they do seem to keep a very minimal staff so that is probably why. All of the areas were clean and well kept. The pools were very nice with several options of places to sit, temperatures, and jet pressures. I only tried out one sauna (I don't remember the name of it) and it was very clean and the temperature was great. I also got their 50 minute aroma therapy and essential oil massage which was a great, however different, experience in itself. We also ate at the sushi place while there. It was okay, not the best but not the worst. Their menu is pretty limited though and everything is served on plastic plates. I found their website to be difficult to navigate and their FAQ page to not be as informative as it should be. If you are visiting for the first time I had compiled a list of things that I would have liked to know beforehand for you. - Bring a bathing suit and coverup. They recommend bringing your own towels, as they provide 2 complimentary hand towels but they do also have full size body towels you can "rent" for $2. - everything except the lobby and general co-ed pools is barefoot only. - it is mentioned on their website but the gender specific pools are nude only. I expected that, but I did overhear several women talking about how they did not while changing. - they do provide "uniforms" for you, if you would like. They are not required and I do not know if their a charge for them or not. I opted to wear a coverup over my swimsuit when walking around the other floors. It is required that you have SOMETHING on over your suit for women and a shirt on for men while upstairs or any area that is not the pools, however you can take the coverups and shirts off in the saunas. - there is a 3 drink limit. This I did not see listed on their website and was a slight disappointment to find out. However they do offer doubles so you can at least make the most out of your 3 drinks. - 15% gratuity is INCLUDED already for all food and beverages, there is a line to add additional tips if you'd like. I do not believe they add additional gratuity to their spa services though. - the massages my SO and I received were great, but different. They started and ended with almost a chiropractic type "feel" where they were pressing down our body's and hands/feet almost of "pop" the joints and then stretched out limbs as well. It was not bad, it actually felt good, but it was a little different then we expected. - you are given a wrist band when you enter and that acts as your locker key as well as your open tab for any food, drinks, or services. All in all it was a very good experience and I wish there was a similar concept where I live so I could go semi regularly. I gave it a 3 out of 5 since the food was a bit lackluster and I went in with very little idea of what to expect. I would say that if I were to go again and have the same quality experience I would probably give it 4 stars since I would know more of what to expect. read more

Over all experience 5/5. This has to be broken down some though. Upon arrival we were greeted with a line, it wasn't a big line, only three or four groups ahead of us. At one point the girl assisting the gentleman checking in people seemed a bit distracted. Or perhaps disengaged with the guests. The check in is a fairly simple process so I was a bit put off by her not assisting in the quick check in. She kept walking and looking around like she didn't know quite what she was doing so a 2.5/5 on initial customer service. For never having been there before I feel like they could have explained a bit better on a few things, for example the wrist bands. They work fairly well for everything but we weren't explained about the PIN number system. This isn't a big deal since it is posted where the pins need to be entered but still the verbal could have been nice. Next, the locker rooms. They are gender separated since there are fully nude spas in each locker room. They offer out 'uniforms' for your to wear up on the third and second floors. Love this idea. My issue is that they only go to a '3x' in ladies short sizes. These shorts are not 3x. They aren't even 1x. Large at best and unfortunately there's not much we could do to change that. So I'll be bringing black shorts the next time I need to go or I need to wear shorts there. Even though it is stated about the no cell phone in the locker room people still used them. It freaked me out as I was changing trying to stay in my own space and this girl walked down my isle, I assumed down to her locker and she was covering her mouth like she was looking at something that was shocking to her or she was stifling a laugh. Look I'm very confident on who I am as a person but I felt like my privacy was being invaded even if it wasn't. They need to have a better way to not only enforce that rule but to kick out any one who doesn't oblige. It should be noted here that I didn't mention this to the staff, by the time I had finished changing the phone girl was gone. She was not the only one who seemingly disregarded the no cell phone rule but I'm hoping this is addressed by the staff. The massage my friend and I got was amazing. 20/5 will do again and it was worth every penny. And the $30 tip. Seriously. The pools outside were smaller than I expected and I was a little disappointed at this. There were a number of couples hugging and touching on one another despite the no PDA signs. Again basic rules. They need to be followed. I was more annoyed about the breaking of the rules than the PDA. I'll come back. And bring friends. It'll be amazing. I recommend. Edited and added to after getting the response back from Spa Castle: Please elaborate further. Kissing, sitting on one another laps, wrapped in one another's arms in the public pools, is that listed as PDA or is that considered all ok as long as there is no overly sexual grinding on your partner? I'm not offended by someone holding hands or giving their spouse a peck on the cheek or lips. But I'm curious as to where the line is drawn since I was under the impression that PDA is specifically a public display of affection. As I reread through my review as well I noted I failed to mention the extremely, and obviously, high security guard that was on duty at one point. He was not there when we went in. Not there when we left. And it seems he was only there at one point during our visit it was just strange. The more I think about it the more I feel this may have been a 3 instead of a 4. I'm going to revisit to hopefully enjoy a different outcome next time. read more

Hubby and I went together for the first time and had a good time. Got a 50 min deep tissue massage with Pam and she did a great job. While I got my massage the hubs took a nap under the red light. Our fave saunas were the Himalayan, charcoal and gold! And we also enjoyed the outdoor heated pool and power jets! Oh, and the sunshine roll for a little nibble was also yummy! read more

Came here with a Groupon ticket for $30. Like many online reviews mention, Groupon does not mention the $1.89 tax you will be charged at the door after presenting your Groupon. After that, anything that you pay will be for food, drinks, or extra slippers, etc that will all be charged to the little numbered wristband they give you. When you first enter, they have a small set of lockers for your shoes before your enter the main locker room. Here, there are large counters with hair dryers, lotion, hair spray, etc. There is also a swimsuit drying machine for your convenience. The lockers are quite spacious and have a bar at the top, and are opened by scanning your wristband. They do provide you with a uniform to wear on the 2nd/3rd/4th floors (no shoes/no bathing suits floors) but if you want slippers you'll have to purchase them or bring them yourself. They locker rooms are on the same floor as the nude gender-separated bath sections and the indoor and outdoor pools. Everything is generally well taken care of, but if you'd prefer to be clean and cautious I'd recommend bringing your own towels and slippers. Otherwise, don't think about it too much. The sauna area on the second floor has about 10 different rooms with different qualities/temperatures. The coldest "Iceland" is about 63F degrees, while the hottest can run up to 180F. Some of them have extra things like color therapy, Himalayan salt, charcoal, etc for extra properties explained on the outside of the doors. If you enjoy saunas I can see how this would be a great place to visit. Some of the rooms were too hot for my comfort, but I did feel relaxed after coming out. The pool area has many different kinds of jets to aqua-massage anywhere from your neck to your feet and legs. Unfortunately some of the jets didn't work, but for those that did, the water power was super strong and definitely massage-like if you could get the jets to hit the right spot. As a small person, some of them were a little too strong for me but they still felt good. They have more hot tubs inside the area with the bar. The bath area is where you have to be nude, and in addition to showers they also have more hot tubs and jets. So yup, you will see naked people there and in the locker room but if everyone's minding their own business it's really not a problem. Overall for the Groupon, and as a first time visitor I think it was worth it. I'm not sure I'd go back, as it was mostly just pools and saunas and for $30 I felt like it was a little steep, although there is definitely a large variety of things to do, and it is definitely a relaxing place. For other services you have to pay more, like body scrubs and massages. read more

went for a much needed relaxing day with the girls. friendly front desk and women's locker room attendant friendly. however they double dip on the tips you write one and they charged a 15% on top so my drink was $25 and it's was a watered down Piña colada. I had to find the 1 locker room attendant because in the nude area people were bringing the phones in so there needs to be more staff monitoring that more than half the jets didnt work. areas were closed down I feel relaxed but not impressed for the money I spent the hype isn't worth it read more

The drinks are great and the spot is fabulous I love going in the 104° water and submerging myself!

I visited Spa Castle for the first time today. It was pretty nice. There are flaws in corners - peeling paint in the ice room, missing base boards in spots - but all of the equipment works and everything is really clean. I wore white socks as I walked around the 2nd and 3rd floors, and my socks were cleaner afterward than if I had walked around in them in my own house. Food service was great. My complaint is about rules not being enforced. In the nude wet spa, there are signs everywhere saying NO CELL PHONES, yet there was a woman in one of the hot tubs talking on her cell phone. On the second floor, a uniform area, a couple strolled past wearing their swimsuits. There are areas where guests are asked to be quiet, but attendants said nothing to the guests who were talking. The uniforms are too small for some of their guests; they need to fix that situation. Some shower equipment was broken. Overall, nice, and I am glad there's no deafening music in the pool area like at King Spa, but they need to enforce their own rules, for everyone's sake. read more

My husband purchased entry to this spa as a college graduation gift. They told him he could not pre book or pre pay for any services so I did that myself online. I booked an improve facial, signature k bubble scrub and 80 minute healing stone therapy massage. The facial started out okay, she cleansed my skin and applied steam. After that it went downhill. She applied one of those sheet face masks you can buy at Walmart left me alone for awhile then came back removed it and asked if she could put lotion on my face. After that I was done. From there I went back downstairs for my body scrub. The lady told me i needed to soak for 30 minutes before my scrub but I could not because they only left me a five minute window between my first appointment and my second. I was taken to the bath house given a pair of black cotton panties to put on and instructed to lie face down. I did as told and a woman immediately started pouring buckets of water over me. Then came a thorough scrubbing which was honestly pretty painful, I assume because i was not able to properly prepare my skin by soaking. If you are shy or modest this is not for you! That lady had her scrub mitts in my buttcrack and down the front of my panties, it was not pleasant at all! My stone massage was a complete joke! She laid two towels on my back then dumped the stones on top. I couldn't feel their heat through the towels. Then she removed the stones and dug her elbows into my back for awhile before CLIMBING ON TOP OF ME. She was literally on her knees on top of my butt and grabbed either side of the towel my forehead was resting on and started pulling my head back and to the sides like she was steering bicycle handles. When she was done with that she rolled me over and started bending my legs up in weird positions. After those horrible experiences it thought I could salvage the day by using the spa pools. Nope, half the spas have non working jets. After the third try I gave up and headed back to the locker room where i couldn't even properly rinse off since the soap dispensers were empty. I have been to many spas and never experienced anything as horrible as this place! What's even worse is the experience cost $554 dollars! Save your money and go ANYWHERE else! read more

I use to really love this place, however it has gone down. Myself and a few family members went for a Spa Weekend in March 2022. The establishment was old and filthy there was empty cups, and old food around the pools, the pools look like they have not been cleaned in ages, there was literally rings around the pools as if someone had just taken a bath. Service was very very poor, there was one bartender, one person serving food upstairs and the place was packed. No one was monitoring the place so people did whatever they wanted to regardless of the rules. I am so disappointed. I stayed at the onsite hotel and it was old and dirty, no one ever attempted to clean this place prior to our arrival. I will never return. It use to be one of my favorite places but never again. read more

Omg! A real adult spa, everything you need for a day getaway. They even have places to nap and yes I TOOK A NAP! My recommendation is to go on a weekday. It's not crowded and worth the $40. Staff is ok, could be more friendly and accommodating. I waited about 5 Minutes while colleagues chatted just to ask a question. Over all nice experience. Just feel employees could make the experience more enjoyable by being more friendly. read more

This place has potential to be everything it's cracked up to be but I went a year ago and the water in the pools was so gross. There is extensive cleaning needed especially for the pools. I'll visit the saunas but still take your own yoga mat l. read more

Visited on a Friday. Had a lovely time. It was very relaxing and a nice retreat away from the hustle and bustle of everyday life. The spa was clean and spacious. The different saunas were much welcomed after being in the heated pools for long periods of time. Also got a swedish massage. It was fabulous. The lady that gave me my massage did a fantastic job! Tips: 1. Walk with your own towel. They only provide hand/face towels. 2. There is food available for purchase at the spa. 3. The spa is a bare foot facility. You have to take your shoes and socks off and store them in a locker once you check in. If that weirds you out, then this is not the place for you. 4. If you plan on buying alcohol at the spa, be sure to acquire the alcohol authorization wristband when you check into the spa. This is at the front. It was quite inconvenient finding this information out when we were already wet from soaking in the hot tubs, then having to walk out to the front desk in our swimsuits in order to get the wristbands to purchase alcohol. 5. You do not have to be nude at the spa if you choose not to be. There is one particular bathing/soak room that requires complete nudity, but other than that, you can wear a swimsuit throughout the rest of the facility. 6. They provide tshirts and shorts for you to wear while walking around the facility. They were comfy. 7. Try going into the 50F cold room at the end of your visit after soaking in the hot tubs and lounging in the sauna rooms all day. It feels AMAZING! You. Are. Welcome. ;-) read more

Nice selection of baths and hot tubs (indoor/outdoor) and many unique saunas to try. There is also a variety of food and drink options. A little bit of something for everyone. Not a huge fan of kids screaming and running around on the second level which is supposed to be "quiet". We dropped ours off at daycare. Management could have been more on top of this. Nice to get away for a day. read more

I regularly go to spa castle and i've seen crazy things happen things that are far too gross and vile to write in a post but as of the start of this year have seen an increase in mistreatment towards guests and the workers each time i am there. and nothing seems to be done about it. this establishment is a joke. it is falling apart at the seems. management sucks, they can't keep a worker for more than a week, and their food bars and pools are disgusting. it is anything but relaxing and i'm ashamed to have spent as much money as i have there and most definitely would never recommend it to anyone else. if anything have this be your warning, if you are thinking about going to spa castle i'd suggest that your money and time would be better spent elsewhere. read more

Had a offer from Yelp for two free passes with the purchase of 10 for their check in offer. I have show them the offer and it was refused at the door after the clerk check in with the manager and I was told that they do not honor them. I have reached with Yelp's and still no one responded to my inquiry nor followed up with my complaint. read more

Fix your hotel elevator or tell guests When They Make Reservation!!! I'm old and have heavy rolling luggage (I just bought!!) that I didn't want torn up going up and down 4 flights of stairs !! Horrible and only one guy finally helped the four of us up. Spa was nice. read more