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    Workout Anytime Carrollton

    4.0 (4 reviews)
    Open • Open 24 hours

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    2 years ago

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    Tracy T.

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    1 year ago

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    2 years ago

    Everything about this gym makes it great. I love the amazing staff, the friendly owners and pretty much just everything about it.

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    Tracy T.

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    Fitness Connection - Woman only area

    Fitness Connection

    2.2(239 reviews)
    2.1 mi

    Love the upgrades and the new staff. They've done a lot to improve this gym and are continuing to…read moremake improvements. I enjoy going here again. The gym is also very clean and their janitorial crew works there butts off to keep it that way.

    I was genuinely interested in becoming a member, so unfortunately this experience was very…read moredisappointing. ***this is your moment to grab something to drink*** I currently have a membership with LA Fitness, but my usual location closed, making my commute considerably longer. Fitness Connection is only about five minutes from me, so I decided to give it a try before committing to a new membership. I obtained a free trial pass, which says: "1. Walk into the club. 2. We'll activate your trial. 3. Go explore." Based on those instructions, I went to the club on Tuesday expecting to be able to work out. Instead, I was told that trial passes require an appointment because someone needs to show me around, and that I would not be able to work out that day. We scheduled an appointment for today. Unfortunately, the appointment process was also frustrating. I initially received an email confirmation for the wrong time, which we corrected. Today, I then received a reminder voicemail with the wrong time again. When I arrived for the appointment, the employee I had been scheduled with was not there. I was fine with someone else showing me around, but I was then told that I was expected to work out immediately after the tour. This was particularly frustrating because I had planned my schedule around the information I had been given. After work, I was exhausted and had specifically planned to exercise the following morning. When I explained this, I was told that they could instead show me around tomorrow, meaning I would have to spend more time at the gym than I can fit. I pointed out that this was not what the trial-pass email says. I was told that they are aware the email contains incorrect information and that it needs to be updated because this is not how the trial process works at this location. At that point, I decided not to pursue the membership. I don't have the time or energy for a process that has already required multiple trips, conflicting information, and repeated scheduling issues before I've even been able to use the gym. I also found the parking situation extremely difficult. It took me about five minutes of driving around the lot before I was able to find a parking space. I do want to say that the front-desk employees I interacted with were friendly and professional. My frustration is not with them; they were simply following the procedures they had been given. The issues seem to be with the communication and processes behind the scenes. I can't imagine how frustrating it must be for employees to repeatedly deal with customers who are confused or disappointed because the information they receive does not match how the location actually operates. I was genuinely considering becoming a member, but after this experience, I decided to go elsewhere.

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    Fitness Connection - Inside woman only area

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    Fitness Connection - Woman only cardio area

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    Woman only cardio area

    Workout Anytime Carrollton - gyms - Updated September 2026

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