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    Sono Bello

    3.8 (59 reviews)
    Closed • 8:00 am - 5:00 pm
    Updated 1 month ago

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    3 months post surgery

    This review is long overdue, but wanted to wait a full year to give my full experience. I went in skeptical, I read reviews, and after all, this is a chain of liposuction/plastic surgery centers, could there really be caring professionals there who would treat me right? YES! First I met Erin, sweet Erin - she is kind and oh so patient as she helped me through the paperwork to prepare for my consultation. Once the paperwork was done I met with Bailey. The best word to describe Bailey is AMAZING. I told her what I wanted, one item was my upper arms - she was honest with me and told me I would not have good results and not to waste my money there. Yes, the sales consultant I just met told me this. Bailey did make suggestions based on what I wanted to do. We came to a decision, and yes, I was a bit sticker shocked, but in reality, for everything I wanted done, it really was/is a good deal - not to mention, if anything isn't to my satisfaction, they would correct it. Sign me up! Covid hit and appointments and procedures got pushed back, but finally I met with Dr. Okpaku. I liked him instantly. I also asked him about my upper arms, and he too told me no. I'm trying to give these people more money, but they are putting me and my results first. Now about those results...I have had melanoma twice so the laser procedure that is done some point after recovery was not an option for me. I was clearly told I would have some puckering and scaring. I knew what I was in for and yes, I do have some puckering and scaring, but again it was not a surprise and I told Dr. Okpaku, "I just want to look good in my clothes." Surgery day finally came and it wasn't the most pleasant thing I've ever experienced, but I equate it to childbirth. I know there was pain, but I don't remember it. They keep you comfortable and medicated. The procedures I chose had to be done two weeks apart. Recovery is hard, there is pain, you will wear compression garments. Now I had skin removed so I had some instant results, however, swelling will set in about 4 or 5 days post surgery. It hurts. You will have pain medication and the compression garmets really help. This should not come as a surprise, it is surgery and trauma is being created to your body. The night of my surgeries, Dr. Okpaku personally called and checked on me. In the days that followed I heard from the nursing staff and Bailey making sure I was going ok. Every single person I met during my visits at Sono Bello are extraordinary. For being a "chain" this Austin office is a Family. Given the age of Covid, post op follow up was done mainly by phone, however, I did notice that my left hip seem a tad bit bigger than my right hip. I went in to see Dr. Okpaku at about the 4 month mark and he noted the imbalance, said we had to give it more time, but if it didn't balance out they would fix it. Over the next few months my body started taking shape, and people started noticing a change. I lost a little weight but this surgery reduces inches, not pounds. However, I have tried eating better and exercising more to maintain my results. Over the past year, from time to time, Bailey has checked in on me just to see how I am doing, healing, feeling, and how I feel about the results. She didn't need to do any of this; my check had been cashed. Bailey is truly kind and has integrity. Now let's fast forward to February 2020, about 10 months out. I called Bailey and told her my hips were still unbalanced. I came in and asked if we could fix it now as I wanted to get the major healing done prior to the start of our vacations in April. So yes, I had the corrective surgery on March 1st and no I didn't have to pay for it. They are true to their word. I have seen the bad reviews and everyone will have a different opinion, but I truly believe if you go in with your eyes wide open, listen to what they say (and not what you want to hear), do what they say, and let the healing play out, you will be satisfied. This isn't an overnight cure and not a cure at all but a very helpful push in the right direction. This picture is about 3 months post op in 2020 - I have never had a visible belly button. I am so very happy! :)

    Initial email was nice saying " can work with my schedule"
    Nikki Q.

    So disappointed in the initial communications just to book a consultation. At first, I expressed my busy schedule with work. Then they said they could work with my schedule. I then asked was there consultation on the weekend because under their email it says "t's your Life. Live it Beautifully 24 HOURS | 7 DAYS A WEEK 1.800.511.6880" Then didn't answer my question about weekend consultation then proceeded to send me a questionnaire. Then I was under the impression that they have weekend consultation. When it come to booking the consultation, I asked again if there were weekend availabilities, they said no, weekdays only. I then expressed how busy my work schedule is and asked for morning availabilities to see if I could ask morning off, she then replied with afternoon and evening availabilities. Brother, do you just not want me to get an appointment, Period? Like what do you mean? This person clearly doesn't read through emails. At this point. I don't even wanna book my appointment with them anymore :( And they didn't wanna give me the address saying they would only give the address after I book the consultation. I was trying to see the distance from my home there and see how long to ask off work for.;-; So disappointing. I filled all the questionnaire and everything. And then after I expressed that I'll pass on the late afternoon apt, she then offered the morning slot at 9am on the same day. So she could have give me the morning slot to begin with?! Like what do you mean?! Why this patient ambassador make it so difficult for me to book and appointment and makes me feel unwelcome.? I think I'm so annoyed by the communications that I don't even wanna go anymore. P.s. this business called me to try to get me scheduled. I appreciate your effort in correcting things, but I had already booked my initial appointment else where. So this tells you how important the initial interaction is with a potential client. Please kindly go over the email interactions and train your staff to at least read emails carefully. English isn't my first language, but I understand the different between morning appointment and afternoon appointment. I felt unwelcome by your business. So it's ok, I'll take my business elsewhere.

    Waist/back before & 1 week after

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    3 months ago

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    1 year ago

    SB in Austin did an amazing job!!! I wish I used their services years ago!!! The staff is amazing!!

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    2 years ago

    FRIENDS DON'T LET FRIENDS DO SONO BELLO!!! I paid over $8000 14 months ago and regret it! Do not waste your money!

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    9 years ago

    Spent 6000.00 and I can't tell even the LEAST bit of difference. Not worth the money. Don't recommend this for anyone.

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    Page 1 of 2

    Ask the Community - Sono Bello

    Review Highlights - Sono Bello

    “In the days that followed I heard from the nursing staff and Bailey making sure I was going ok.”

    Mentioned in 10 reviews

    Read more highlights

    David Mosier, MD, FACS - Cosmetic Surgery of Austin - Greeting and Scheduling - Courtney

    David Mosier, MD, FACS

    4.8(71 reviews)
    3.3 mi•Far West/Northwest Hills

    Unbelievable surgeon. I had an augmentation with a lift 19 years ago and returned for an implant…read moreexchange and lift in August. You won't find a better surgeon in Austin. He was the best of the best in 2007 and he's even better now.

    LADIES - IF YOU ARE LOOKING FOR A BREAST REDUCTION SURGEON - YOU'VE FOUND HIM. Seriously I could…read morenever say enough good things about Dr. Mosier and his office staff and this review is long overdue. I have wanted a breast reduction for the last 20 years. I have had many consultations, but there was always an issue with Insurance or timing. I believe now that was truly divine intervention so that I could meet Dr. Mosier and have him perform my surgery. I went from a G to a B and they look AMAZING. Truly they almost look fake and I still can't believe these are what I get to have now. I have spent my entire life hating my large chest and am finally free. My back pain is gone, clothes fit me, I don't have to wear seven bras to workout, truly it's incredible. I wish I would've done this sooner, but then it probably wouldn't have been with Dr. Mosier. From the very first appointment where I almost cried, he was so kind and so was his entire office staff. They are truly the best. So kind, so understanding and answered ALL of my 1000 questions. Then finally came surgery day which I was so nervous for. PIECE OF CAKE. I've had two children and this was one billion times easier than giving birth and recovery. I guess I should have expected that, but I've never had surgery so didn't know. I cannot believe how easy recovery was and how quick. Dr. Mosier repeatedly assured me before I left that if I had any issues, they would be there for me and would be easy to get ahold of and so responsive, and they were. He even talked directly to my husband after hours one night when I was concerned about an off looking suture (it was fine, I'm just anxious.) Truly, Dr. Mosier was so kind, supportive, and so TALENTED. I don't know that I had the highest expectations, not because of Dr. Mosier, but just because I felt like what I was working with before was so bad. And WOW. When I tell you they look FAKE they're so good. Every post-op everyone again was so kind and Erika is the sweetest person in the world and would talk me through every little detail and every question I had. I would do this whole process again in a heartbeat. To have such an AMAZING visual outcome was life changing, but to have it with such a wonderful doctor and equally wonderful office staff was also just such a pleasant experience. THANK YOU DR. M! Could never say thank you enough! You've changed my life!

    Photos
    David Mosier, MD, FACS - Cosmetic Surgery of Austin - Medical Assistant - Crystal

    Cosmetic Surgery of Austin - Medical Assistant - Crystal

    David Mosier, MD, FACS - Dr. David Mosier, MD, FACS - Voted Best Cosmetic and Reconstructive Surgeon in Austin

    Dr. David Mosier, MD, FACS - Voted Best Cosmetic and Reconstructive Surgeon in Austin

    David Mosier, MD, FACS - Cosmetic Surgery of Austin - Patient Coordinator - Misti

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    Cosmetic Surgery of Austin - Patient Coordinator - Misti

    Restora Austin Plastic Surgery Centre

    Restora Austin Plastic Surgery Centre

    4.8(64 reviews)
    0.1 mi•University of Texas

    I saw someone post something about pricing that bothered me so much! Until you experience the…read moredifference how could you see the value of Restora? I had a tummy tuck 5 years ago with a surgeon who did a great job but I had a dog ear. He closed his practice and now works at bigger corporate place WLD. After talking with tons of mostly women Restora was HIGHLY recommended by so so many people. Dr Reid is who did my revision. I was blown away at the difference in getting the surgery done with Restora. The day of surgery was so nice it was in their own private surgery center. My tummy tuck in 2017 was in a hospital like setting, The Dr came in and the anesthesiologist asked a few questions as they were wheeling me out of the room then BAM! I was done and I was rushed out of the bed to go home because they had other surgeries. This time was so so much calmer and relaxing. I loved ALL the little things. The heated toilet seat, the cap that warms your head, the comfortable room you wait in. How calm and friendly everyone was Afterwards my follow ups with Lauren ( she is so awesome) I asked the same questions 100 times she always answers me like I'd never asked before, she is always very patient and explains everything till I am good to go and never feel rushed. This last appointment To my surprise, I received a little gift bag with 20complimentary units of tox and a card with a referral for a lymphatic massage. I scheduled my massage, Sanae was incredible ! At the end wanted to pay she said the first one Restora paid for! WHAT? Im still blown away by this practice. They are all so incredibly kind, gorgeous and talented at what they do. I am so so happy with my results 3weeks out, I feel so good about my decision. I have a small business myself so I notice all the little things because that is what creates the experience, mix that with great work and you have luxury. I think Restora is affordable Luxury their prices are definitely fair and have so much value for what you pay for. Thank you Dr Reid so much and everyone at Restora for making my surgery feel less generic. I will definitely consider using them for all my cosmetic needs in the further!

    Dr. Ashley Gordon Completely botched my breast augmentation. I was left with extremely hard lumps…read moreof galaflex all around the implants. I was told they would go away within a year, so when 2 years went by and it had not improved, Dr. Gordon eventually agreed to remove the hard parts. I was not put under for this, and gave me a medication to calm me down since I was going to be cut open fully conscious. Her team did not even give the medication time to kick in before they started the procedure, because Ashley Gordon had "other appointments immediately after mine" and they didn't have time to. Since this, she somehow made the galaflex even worse and I'm left with another scar and even worse results, and they are refusing to provide any type of resolution. I paid for cosmetic surgery because I trusted this surgeon and her team with my body. Instead, this experience has caused me years of distress. Choosing Dr. Ashley Gordon for my breast augmentation is one of my biggest regrets. I would strongly encourage anyone considering surgery here to look elsewhere.

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    Restora Austin Plastic Surgery Centre
    Restora Austin Plastic Surgery Centre - Welcome to Restora Austin

    Welcome to Restora Austin

    Restora Austin Plastic Surgery Centre

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    Austin Plastic Surgeon - Belly

    Austin Plastic Surgeon

    4.3(39 reviews)
    6.1 mi

    I recently had a cosmetic procedure done with Dr. Franco at Austin Plastic Surgeon, and I couldn't…read morebe happier with my experience. From start to finish, the communication and support were exceptional. Before the surgery, the team texted and called to check on me, provided detailed paperwork about the procedure and risks, and thoroughly reviewed my medical history. I never felt rushed, and Dr. Franco truly listened to my concerns. He was kind, patient, and reassuring through the entire process. This was my first-ever cosmetic surgery, so I was definitely nervous, but it's something I've wanted for a long time. I flew in from Denver because I didn't feel confident in my local options, and after a lot of research, I found Dr. Franco through Bliss, which connects patients with vetted and highly reputable plastic surgeons. I immediately felt I made the right choice. My pre-op appointment was smooth and efficient. I arrived a few minutes early, and they brought me back almost immediately. Dr. Franco walked me through everything step by step, answered all of my questions, and made sure I fully understood the process. On the day of surgery, even though I was anxious, I felt completely taken care of. The entire team from the nurses to the nurse anesthetist to Dr. Franco himself , made me feel safe and supported. They were warm, professional, and attentive. I'm currently one day post-op, and everything is going great. The results already look promising, and I'm excited to see how everything continues to heal. I'll update later in my recovery, but so far I couldn't ask for a better experience. If you're considering surgery and want a surgeon who is skilled, thorough, and genuinely cares about his patients, I highly recommend Dr. Franco and the team at Austin Plastic Surgeon.

    I want to share my experience so other patients, especially transgender patients and domestic…read moreviolence survivors, can make informed decisions. After my nose was broken in an abusive incident, I contacted Dr. Weinfeld's office for a revision consultation. The first nurse was kind and said they could get me in quickly. When my financial situation improved a couple weeks later, I reached out again and explained the urgency. Another nurse then reviewed my message and told me they no longer wanted to take me on as a patient. This was very distressing, especially as someone reaching out for help after trauma. When I called to clarify, I received scripted, dismissive responses and no willingness to reconsider. I'm posting this so others know how the staff handled my situation. If you need supportive or compassionate care during a vulnerable time, please take my experience into account.

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    Austin Plastic Surgeon
    Austin Plastic Surgeon - Belly

    Belly

    Austin Plastic Surgeon - Belly

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    Belly

    Andrew P. Trussler, MD - Andrew P. Trussler, MD
Plastic Surgery:Cosmetic and Reconstructive Surgery of the Face, Nose, Body,Breast, and Hand

    Andrew P. Trussler, MD

    4.4(49 reviews)
    5.0 mi
    Consultations available
    Committed to quality results

    Couldn't be happier with how my surgery went! The entire OR team was amazing, and Gaby has been…read morethe sweetest. The whole process was on the highest level of quality care. Dr. Trussler offered me several options. I truly appreciated his candor, and caring bedside manner. Everything I would hope for in a medical professional he delivered!

    My body is destroyed and will never recover because of Dr. Trussler. He is still the worst decision…read moreI have ever made and my biggest regret in life. I encourage everyone to read my previous reviews for all the details. I gave up my $15k refund in exchange for the right to post this honest review. On the other hand, before my own surgery, I saw all the 5-star reviews and zero 1-star reviews and thought that meant no 1-star reviews existed. I sincerely question that after my own offer of a full refund but only in exchange for my silence. Someone asked recently about the contact he asked me to sign in exchange for a full refund ($15,050) so I attached a photo of it. It reads (in part): "THAT I fully understand that from this day forward I will not speak about this case or Dr. Andrew P. Trussler, M.D. publicly (i.e. media- news, print, or electronic) or privately. Also, there will not further public (e.g. signage or voice amplification) or private demostrations (sic) nor discussing this case with any other persons. If I continue any of the above mentioned I am hereby notified I will incur treble civil penalties." It is very difficult to sue for medical malpractice in the state of Texas, and even then, the damages are capped at an amount that might not even be worth the trouble after the emotional drain and attorney's fees. There is very little accountability required. Be very, very careful about who you choose to literally trust with your life.

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    Andrew P. Trussler, MD
    Andrew P. Trussler, MD
    Andrew P. Trussler, MD

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    Westlake Plastic Surgery

    Westlake Plastic Surgery

    4.5(82 reviews)
    4.5 mi

    I went to Dr. Caridi for my 2nd Gynecomastia revision surgery. My first two surgeries were…read moreexcision-only without liposuction. My case was very minor - my main concern was getting rid of the small amount of remaining gland. Unfortunately he has left my chest looking far worse than before. The incisions at the areola look sloppy and healed poorly, part of an areola lost its pigment, the nipples fold into themselves when warm, and there's severe cratering and loose skin. Obviously he was way too aggressive with liposuction. After the initial follow-up the day after surgery, Dr. Caridi and his office never reached out to me again to ask how I was healing up. And the healing was not easy. Following his massaging protocol didn't help much, if at all. At 6 months, left with terrible results, I finally reached out. Dr. Caridi was very dismissive about my concerns in the following months of email and photo exchanges. He kept assuring me the results would improve with more time. The language he used in his correspondences was highly unprofessional - at one point even saying that I was "torturing myself". After more complaining he finally offered to do a FaceTime call but I ultimately declined as I had lost all trust in him by that point. In hindsight, my first FaceTime consultation before surgery was rushed, casual, and non-specific. I only found out I was to have liposuction (in addition to excision) after the call when they forwarded me the bill. During that call he said some bizarre and unprofessional things which I won't repeat here. It was personal and inappropriate. I foolishly glossed over these red flags. Other reputable surgeons have since informed me I'll need up to 2 more surgeries to correct Dr. Caridi's mistakes with scar revisions and fat grafting. Please consider my example as a warning. I highly suggest you look elsewhere for surgery.

    Lacy is an absolute amazing injector if you're looking for Botox or other injectables. I had an…read moreamazing experience with her. I usually like to be fairly frozen and I have gone to other places before but I have been scammed as far as price per unit. Lacy is honest and she accomplished the results I was looking for. I actually even thought about touching up a few other areas and she said I don't need it so that makes me feel like I could trust her even more when she could have easily injected me more just for a profit. I will be going back to Lacy and she is my girl moving forward for Botox in Austin. I am extremely happy with my results. She listened and accomplished exactly what I asked for and the price was exactly as I anticipated. Amazing injector! I can't compliment her enough haha. The Office experience was great also. Highly recommend!

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    Westlake Plastic Surgery
    Westlake Plastic Surgery
    Westlake Plastic Surgery

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    Elisabeth Potter, MD - Top breast surgeon in Austin, TX

    Elisabeth Potter, MD

    4.1(36 reviews)
    3.3 mi•Far West/Northwest Hills

    Honest. High Intergrity. A voice for women and all her patients thru out the world. Best Doc…read more 100% support her mission of serving patients with Hope, Love and Dignity.

    I was recommended to Dr Potter by my breast surgeon Dr Wiatrek after an early stage breast cancer…read morediagnosis. I first thought I would go implants but did have belly fat to work with after having a child, so DIEP and not having to worry about negative reactions to implants anytime on the future felt right. Dr Potter is a highly skilled microsurgeon. My outcome for DIEP post 6 weeks has been positive thus far. The caring the team shows is immense. Her PA Whitney and Bernaise are knowledgeable and fast to respond. Mary at her front desk was a patient so she give great encouragement understanding and support. I love the nurses!! Kathy! Samantha! Elaine! I know I am forgetting others. When I told Samantha that the expanders and the bras I had were so painful she made great suggestions and even had one in office for me to try and head home with. My surgeries were at St David's and went extremely well the nursing care I got post DIEP was absolutely fab very closely guided by Dr Potter's requirements. I recently started massage with Annaliese who is in Dr Potter's office twice a week to support patients. She is lymphatic and post surgical manual lymphatic drainage massage therapy certified. SHE IS OUT OF THIS WORLD good!! You don't have to be a patient of Dr Potter to see her. Dr Potter is quite effective with her time so a lot of your care comes from her team but she has hand picked them and trained them and they are awesome. It's ok with me if she spends less time with me in order for her to see my patients and help my women heal.

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    Elisabeth Potter, MD - Dr. Elisabeth Potter

    Dr. Elisabeth Potter

    Elisabeth Potter, MD - Dr. Elisabeth Potter - Board Certified Plastic Surgeon

    Dr. Elisabeth Potter - Board Certified Plastic Surgeon

    Elisabeth Potter, MD

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    Jennifer Walden - Dr. Walden for AustinMD Magazine's annual charity event- she supports Jr. League of Austin's Food in Tummies program to help feed children

    Jennifer Walden

    3.9(52 reviews)
    5.0 mi
    •$$

    I survived pancreatic cancer, which resulted in my losing 150 lbs. Two super positive outcomes!…read more With my upcoming 3rd cancer survivorship anniversary, having maintained my weight loss, and my husband passing away earlier this year, I decided to treat myself. An excellent surgeon and her equally phenomenal support team have turned yet another of my surgeries into a life-changer. I'm so full of gratitude. All I asked for was to fit into, and be comfortable in my Levis, without having to tuck in all my excess skin. Dr Walden has made me beautiful again.

    Do not go to Walden for a breast reduction, it took many corrective surgeries costing money and…read moreyears to correct her failures. She did try to fix it with a free surgery but I ended up never seeing her post op and the nurse removed stitches too soon, leaving lots of scar tissue damage. She also, put two completely different size breast implants making a very unsymmetrical appearance, even though symmetry was very important to me. She has an odd bedside manner, very awkward, and took almost 8 hours on the first surgery. My mom was in the next room waiting and could hear her and her surgery staff laughing, taking snack breaks, etc. I've been told by nursing staff that all of her glowing articles are bought and paid for by her, and bad reviews are removed as well. Use caution with this one, my repair journey from her damage was from the age of 20 to 28. You've been warned.

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    Jennifer Walden - Dr. Jennifer Walden is a board certified plastic surgeon, fellowship-trained in cosmetic surgery who practices in her hometown Austin,Texas

    Dr. Jennifer Walden is a board certified plastic surgeon, fellowship-trained in cosmetic surgery who practices in her hometown Austin,Texas

    Jennifer Walden - Rhinoplasty patient of Dr. Walden who is a model

    Rhinoplasty patient of Dr. Walden who is a model

    Jennifer Walden - Native Austinite Dr. Jennifer Walden

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    Native Austinite Dr. Jennifer Walden

    Sono Bello - cosmeticsurgeons - Updated September 2026

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