I won't lie I come here often and sometimes it be like meh but every single time I come and Able is working he has such a great attitude and he does his best to make sure the guests are satisfied, literally every single time I come he has the same bubbly attitude, and he's always trying to make my day. I don't wanna be corny and be like "he needs a raise!" But still if y'all thought about it, he most definitely deserves it! They were out of Fritos for my chili cheese wrap and he made my day still and he's the reason that I'll be coming back so shout out to him! This review is not based off of one encounter it's based off of every time I come and he's working he's just a great person read more

I asked a simple question and they said that they would ask the manager. Then said the manager was busy 29 mins later I see them inside laughing and no response from the manager. read more

No comment just not coming back. Charged me 2.37 for a kid size drink. So ridiculous.

I ordered chili cheese tots and I received this. What the hell Sonic. I don't but a 6 pack of beer and only get 3 of them read more

Sonic Drive-In - Did someone who works there eat like half of my order? - Burgers Near Me - Austin, Texas

We ordered 4 things. First we ordered the infamous world's smallest burrito, but it ended up being the world's coldest burrito. Boom. The cheese tots tasted like plastic. The corn dog did not have sharp metal objects, but it did taste like it was dipped in grease. The pretzel carried this place. 2/5 read more

Sonic Drive-In - Cheese Tots - Burgers Near Me - Austin, Texas

Awful awful service. Waited 45 minutes and never got our food without any updates from the staff - not particularly busy either. Avoid!

holy fuck they didn't get a damn thing right. everything tasted awful and we got all of the wrong drinks twice!

This is the 2nd time I've tried eating here during business hours, and they decide to close early. This time, I arrived at 11pm, when they post midnight. Not only this, but they were totally rude about it. read more

I ordered a double meat jalapeño cheese burger and got a disgusting looking sandwich that seems like they chew up the toppings and spit them back at my burger. threw it away and didn't took it back cus it defeat the purpose of ordering on doordash (you know, staying home while sick) What a disappointment My dad's and son's burger look the same. next time I'll just eat dogfood. read more

Sonic Drive-In - Burgers Near Me - Austin, Texas

I had the misfortune of visiting this establishment today to pick up an order to be delivered. The customer to whom I was delivering, let me know that I was at least the fourth driver to be assigned to this order and was asking me for an update. From experience, I knew immediately that the first driver assigned to the order had more than likely stolen it, and that other drivers had received the order and then just unassigned the order (never letting the delivery service know the situation) which ultimately only frustrates the customer, but it does continue to raise the fare for the driver, which was pretty inflated by this time. I did not want the customer to have to continue to wait, and since the fare was so inflated by this time, I made the decision to just re-order the exact same order and pay for it out-of-pocket, since it would still be a pretty high paying payday for me personally for the order especially with the short drive involved. I approached the kitchen and confirmed my suspicion that the original order had already left the restaurant and was never going to make it to the customer. I did not ask to have them remake the order for free as I was offering to pay for it myself. The manager was either having a horrible day or is just a very rude and hateful individual all of the time and could only respond "I need them to submit a ticket." I assumed by "them" that he was referring to the delivery service and I tried three times to ask him if he would just ring up the ticket and I'd pay for it out of my pocket. His response to that was to very angrily say "get out of my restaurant" three times. I looked at him in disbelief, went to my vehicle, pulled around the building into a stall and re-ordered the customer's order. (Someone took the order verbally over the speaker which was all that I was trying to get done with the manager in the first dang place.) The restaurant was not busy and the order was given to me fairly quickly; however, the actions of this manager were beyond ridiculous. I don't know if he was just having a bad day, has a bad temper 24 hours a day or if the responsibilities of being a team leader is just too much pressure on him; however, it is not the face that the franchise owners would want representing them nor the company itself. These reviews probably only get seen by the public and the manager himself, so I'm sure that nothing will be done to address the situation; however, as I look through all of the other recent reviews - this restaurant is off the rails and his lack of leadership and professionalism is exactly why....just in case the franchise owners are wondering why. Dude is a ticking time bomb. He is not the answer to any questions that the franchise owners may have on regarding why this particular store is failing. The only question he answers for the franchise owners is "who on staff is most likely to casts to be named in a law suit?" I repeat: Dude is a ticking time bomb. read more

I ordered a chicken wrap today and it looked like it was dipped in mayo ... absolutely disgusting.

Terrible terrible service. It was a busy night yes, but organization was terrible. I didnt get my order until 1 hour after i ordered online. Multiple cars came and left. After asking 4 times for my order update, they FINALLY came out with my order, food cold, ice cream literally melted into milk. I work fast food as well, and i understand that things get hectic, but at least put protocol into place so that orders are still going out to the ppl waiting the longest and they arent being forgotten. read more

allison fucked up my order stole my change, chili cheese fries AWFUL made me GAG, charge me more drink BROKIES

slowest place in the history of all fast food places - ordered a singular dirty coke at 7:36, had to press the call bell 5+ times, asked an employee in person, to get my drink at 8:20. absolutely insane get better service. read more

First time dining at Sonic and it was a nice experience. Pulled up to kiosk - pleased with menu layout and ease of ordering. Service was super quick and the food was surprisingly delicious. I had the Sonic classic cheeseburger with a small order of mozzarella sticks - they did forget my dipping sauce but no big deal given it was busy during my visit. I would give this location another shot - great for a quick fix. read more

Sonic Drive-In - Burgers Near Me - Austin, Texas

Visited again, but only because I had a gift card . . . Few customers, yet cold burger and onion rings, smashed bun and condiments / salad items all over the place, no ketchup and no napkins, too few onion rings and a loose lid on the drink causing spillage . . . for $10.71 ? Never visiting again. read more

Sonic Drive-In - Burgers Near Me - Austin, Texas

Showed up 10 minutes before closing time and they weren't serving food anymore. Why set the closing time for 11 if you stopped serving earlier? Why not set the closing time FOR WHEN YOU STOP SERVING FOOD? read more

Cold tots. Hard, dry, not-so-jumbo popcorn chicken. I think I got the chicken from the bottom of the batch because it was mostly just hard pieces of breading. Tasted like old oil. Disgusting. If I could give zero stars, I would. read more

Sonic Drive-In - Burgers Near Me - Austin, Texas

The service was an abomination, and they spit in our food. I can safely say that I will not be attending this restaurant anymore.

It was what you would expect. The mozzarella sticks were greasy, stale, and chunky. They made my stomach hurt in the morning. However, it was fairly good as a late night fast food snack! read more

Sonic Drive-In - Mozzarella Sticks - Burgers Near Me - Austin, Texas

This is a great option if you want to wait 10 minutes for your order button to be answered and 30 minutes for your food.

Very disappointed in the service here tonight. My order from DoorDash was canceled on the spot.. my dasher wasted his time and money only to be shut down once the order had gone through (they said they were open but only for drive thru--not third part apps). They were supposed to be open until 11 and he arrived at 10:17. Then, my husband goes to the drive thru about 10 mins later since we live so close and the clerk says they're out eggs. He asks what is left and she proceeds to go over three other things that are out for the night (and like..: fries). Before he's done speaking with them the lights in the drive thru abruptly turn off about 35 minutes before closing. Ignored him when he asked to cancel. We will not be back to this location and suggest you avoid it as well. read more

The only reason they get one star is Yelp! won't allow zero. We pushed the red button at one stall and no one answered. So I moved to another stall and was about to pull out when someone finally answered. All I ordered was a medium chocolate shake. Shouldn't be too hard. We waited a few minutes before we gave up. We spent almost 10 minutes waiting. There were maybe 4-5 cars there. Not sure why we couldn't get our order. We left with no shake. We went to another Sonic, ordered and received our order within 2 minutes of being there. I would avoid this location at all costs. read more

Dear Sonic, It would be really cool if you actually put Reese's peanut butter cups in the Reese's Blast as advertised. My $5 small peanut milkshake I was given instead was very much disappointing. Thank you. read more

Sonic Drive-In - "Reese's blast" - Burgers Near Me - Austin, Texas

Ordered a breakfast burrito that I've had many time and at other locations. They brought me the world smallest burrito and charged me $10. I got Med. tots and a rt44 drink but this a joke. read more

Sonic Drive-In - Super sonic Breakfast Burrito - Burgers Near Me - Austin, Texas

The service here is top notch, and the breakfast burritos are always made fresh. I will drive out of my way to go to this particular location read more

Online says they open at 7am and the app says they open at 7am. I placed an order this morning on the app and was charged for my order only to get to the store location and they said they don't open until 8am. I verified with customer service and they verified this location opens at 7am. Very frustrating! Seems like they just don't want to work. read more

We have been to this location several times and each time wait for over 30 minutes. I understand that people are short staffed these days and try to be gracious but today was the final straw. We placed an online order and waited outside for 35 minutes. When we asked about it the lady informed us that the ice cream machine was down. While that wasn't her fault, we wasted over half an hour sitting in the car waiting for our order to come out. They definitely could have given us the courtesy of letting us know when we checked in to pick up the order. Instead they wasted over half an hour of our night. I'd recommend driving a bit further (up to 30 minutes) to go somewhere that will provide good customer service. We definitely will be going elsewhere in the future. read more

Wait times are always so long and my order is always wrong. It's like they ignore any customizations (despite the fact that you pay extra for each customization). And there's no way to get refunds for wrong/missing items read more

Ordered online 25 minutes until close, arrived 20 minutes until close. 20 minutes later, woman comes out saying they closed down ALL the machines early cause they didn't expect anyone to come in. Now, I worked fast food for years, and NEVER once did we close down every single machine before close because someone could always come in, we normally left at least one machine up just in case. Is it annoying, yeah, but it's fast food! It happens. And they took 20 minutes to even bring the receipt out! Like I wasted 20 minutes of MY time to not even get my food. At least they were nice enough to tell me I can get the food for free the next time I came in, but still annoyed. read more

WHERES THE LAMB SAUCE??? No for real u forgot my sauces on my mozzarella sticks, u ever had a dry mozzarella stick? It doesn't taste good. I had to remind myself they work at sonic for a reason, lol read more

Y'all know you were wrong for sending this pretzel out. Very disappointed when I made it back to work! read more

Sonic Drive-In - Burgers Near Me - Austin, Texas

Ordered a chocolate chunk brownie blast and there were no brownie pieces in it :( paying over $5 for a full missing ingredient is silly

This is the slowest Sonic I've ever been too. It was not crowded at all and from the time I pushed the button until they took my order was 17 minutes. I was just about to leave and don't think I'll come to this location anymore because this isn't the first time it's happened. read more

Took forever for someone to take our order we even had to switch stalls. Got 2 cherry limeades and the sprite had no syrup so was basically just sparkling water. It was nasty. We asked for 2 new ones and they said yes but then they never brought them. When we tried to ask again they said they no because they were closed. Waste of money. read more

Food was good and hot, service was not nearly as impressive. Waitress never came back with my change when I was going to tip her more when she came back. ‍ read more

The person that took my order (Symbre) was quick and kind, whoever cooked my mozzarella sticks did a great job (also quick) and Princess jogged out just as fast to bring me my food being an absolute sweetheart. They all deserve raises and full benefits. read more

They gave me a cherry lime aid and not a cherry lime slush like I ordered very annoying

The coke slushy tastes like bath water and a metal pile, the service was very kind though but they forgot the mint

Horrible, 30 minutes for an order of onion rings, the said keatchup was in the bag, and it was not. So, another 10 minutes to get ketchup. Do not waste your time here read more