We have dined here for about 4 years, mostly because of the GOOD food, but we are never returning. The service here has always been less than average or poor. It is no fault of the staff, but to management/ownership because they handle training and set guidelines for what's allowed. A VAST amount of people order to-go, and I'm sure it's because of the poor dine-in experience. In fact, the staff is more enthusiastic about having to-go orders ready than caring for those dining in, it's both incredible and outrageous. My wife and I arrived one evening a couple of weeks ago. The server abruptly told us that there were no flavored teas available when we attempted to order some, so we chose others. About halfway through eating our meal, a young male employee behind the counter made a flavored tea, was shaking the cup to mix it well, made eye contact with me, froze, and kneeled down to place the beverage inside of a mini fridge. Why they refused to SELL one to me is a Scooby-Doo mystery. Poor business practice. The server checked on us twice, but towards the end of our meal NEVER returned to us. We were confused because we wanted a to-go box, saw her serving 2 other new tables, and didn't know how we'd get our check to pay. The young man and another woman with glasses saw us sitting there looking around, but no one addressed us. After about 15 minutes I decided to leave the leftover food and go to the counter to pay, and the young man charged us. Good tasty food here, but BAD service. Dine at your own risk. read more

This was an Uber order: I ordered the Chicken and Vegetables with White Rice. The order was not really flavorful despite a high review. I maybe should have ordered fried rice to help add flavor. I do not plan on ordering from this location in the future. I might try an in person experience at another location. read more

Son Nam Restaurant - Vietnamese Near Me - Houston, Texas

The food was decent. I had the combination pho which had a lot of noodles and was very filling. The taste was decent, nothing crazy. The Bo Kho with egg noodles was more watery than I usually see it and wasn't that flavorful. It was still pretty nice though. Service was decent. Place was clean read more

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Their food and service is good here. I came with my friend and we had chicken pho and a chicken banh mi. It was very tasty. It's a clean place with a lot of seating options and a decent menu. Great option for lunch! read more

Nice pho spot with good variety, though a little more expensive than some chinatown spots. The broth is the star here, with thicker cuts of beef, noodles a lil tiny overcooked. Good clean ambiance and helpful staff. Mango jelly always a win in my teas! read more

Son Nam Restaurant - L05 - Vietnamese Near Me - Houston, Texas

Surprisingly good Vietnamese/Chinese in the Gulfgate area. Arrived at noon and was immediately and cheerfully greeted and seated. Waitress was happy to explain menu items though my birds nest order was new to her. Crisp noodles, warm brown gravy and an abundance of beef made it a rewarding and comforting selection. Boba drinks were available as well. Ample parking makes this a must return. read more

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I've been coming to this place for years, we continue to give this place a chance, the food was great, and I would place them up there with any good Vietnamese restaurant. But let's give them the latest update, and this is three visits, and two deliveries, and lets just say they get worse every visit, quality of rice got better, but their food got worse, the chicken is dry, the meat is chewy, the spring rolls are days old, but for the most part I used to love their shrimp, very fresh, and a good size , well cutting corners and using two small shrimps in a $15 meal is not going to do the trick. I wish you the best, and if you make it in two years, we will give you a try again. There are other places with better quality ingredients, so if I'm spending $70 a visit for two people. I expect more. read more

I came by today to have some dinner and I do not have any complaints at all. Food was delicious, service was quick, and the ambiance was nice. I have came here before once about a year ago and it has changed a bit in my opinion. I got to treat my boba and bahn mi craving today! read more

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I used to love coming here until recently. The service has gotten so bad that I will not be returning. Plus it smells like sewage in the place which affected my appetite. My wonton was delicious though. I'll miss it but service is always the reason for a successful business and experience for the customers. I had to check myself out after waiting for over 30 minutes for some water, my check, and not being able to add more to my order. When I went to the front, the hostess didn't even notice me because she was on her phone. The waiter didn't even bother to apologize or say anything. They were all in the kitchen talking and it was not a busy night during the week. read more

Son Nam Restaurant - Wonton pho - Vietnamese Near Me - Houston, Texas

Just finishing a morning game at Barnett Stadium made us hungry for a delicious Vietnamese lunch. From the time we sat in the well worn booth to the time we left, the service was friendly and thoughtful. Our waiter was very attentive, knowing when to bring each dish and refill our waters. We started with spring rolls that were soft and tasty. My daughter had the egg roll while I enjoyed the noodle soup, which was too much food for lunch. Finally, our banh mi was tasty. The warm, crisp bread flaked perfectly with each bite. We were impressed with the meal and the service and the bill was appropriate for the amount of delicious food. read more

I asked for a noodle soup to go and they gave me only the soup without the noodles. I'm very upset since I'm not able to go back and ask for the noodles. I don't think it's fair that I'm the one that's supposed to be checking if my order is correct when it should be correct when it's "done". read more

Updated review since they have changed owners recently. They claim the menu is the same, but no it's NOT! My usual spring rolls were just lettuce, shrimp and noodles- no bean sprouts, no cilantro. The meatball soup didn't have whole meatballs, matter of fact, it only had FOUR PIECES!!! Orange chicken that my husband usually orders were chicken pieces about the size of the meatball pieces with hardly no orange sauce. I hate that they messed up a good thing. No longer a reason to make the drive. read more

Son Nam Restaurant - "meatball" soup - Vietnamese Near Me - Houston, Texas

The Vietnamese restaurant is within a mall and has ample parking. We have visited it an year ago and has been refreshingly cleaned up (they were using the corners as storage space last year). The waitress was polite and seated us promptly. We ordered traditional Pho and were delighted at the quality, freshness and quantity of Pho served. There's a fish tank with beautiful fish swimming on one side and the music is light to keep a relaxing ambiance. Will be going back !! read more

Son Nam Restaurant - Pho and aquarium - Vietnamese Near Me - Houston, Texas

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This place really surprised me... absolutely amazing as far as flavors are concerned. Service was phenomenal!!!

FOOD IS PERFECTLY OKAY, service is always good enough, never too busy either. Perfect for lunch or take out dinner

Best pho on this side of the city! Love ordering here on my lunch break, they are quick and food is amazing! Customer service is always up to par! read more

Food is good but service is horrible! Young Asian guy that is a server seems like you are an interruption to his day.

Combination pho w/ spring shrimp/pork I was pretty exited about visiting this restaurant, I am EXTREMELY DISSATISFIED!! I wouldn't bring this food home to my dog. I'm shocked w their food quality and just the general ora of the establishment. I can think of a million better places to have delicious and authentic Vietnamese cuisine. read more

Son Nam Restaurant - Combination pho w/ spring shrimp/pork - Vietnamese Near Me - Houston, Texas

LOVE LOVE LOVE THE FOOD. hated my experience today, my pho came out first and sandwiches took 15 minutes to come out. My husband ate my pho with me while waiting. Server was rude and apparently unaware that 75% of the fountain drinks were out. Then said "oh yes they are out" sorry. Ridiculous. And sucks that I love this place. She checked on us one time, while checking on her other table multiple times. As always food 10/10 read more

Son Nam Restaurant - Vietnamese Near Me - Houston, Texas

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Single Family Order and the waiter wrote nothing down so of course items were wrong and missing. All food was brought out at different times and my child's Chicken Nuggets meal was assuming forgot because I had to ask 2 times for it until it came out almost 10mins after our own food did. The food itself was way too salty and tasted old, rice was soggy. Safe to say we won't be returning anytime soon. This place used to be so good and now it's just disappointing. read more

Son Nam Restaurant - Vietnamese Near Me - Houston, Texas

Recently my wife was craving Vietnamese food in the SE area of town. We realized that most of the restaurants in the area close at 9 pm or earlier. It was almost 9 pm already and did not want to be those customers coming in minutes before closing. Lucky for us we were able to find Son Nam, which is in Gulf Gate mall strip center. They were open until 10 pm on a week night. We ordered the beef banh mi as a combo we opted for the chicken spring roll and a bowl of wonton soup, we also got the pork vermicilli, and the shaking beef. All of the dishes were delicious, I must say the pork is the my favorite meat out of the chicken, beef, or pork regardless of what kind of base I'd pick. The service was prompt and they have a special where if you give them your phone number you are enrolled in their rewards program, it's 10% cash back basically. read more

The food wasn't worth the price. The panda restaurant is better and that should tell you something. Save your money.

Service A1 Quickness A1 Price A1 Deliciousness A1 This is definitely a spot you'd want to hit up if you're in the area, service was fast, helpful, and awesome! Food was surprisingly authentic! read more

Son Nam Restaurant - the front of the restaurant - Vietnamese Near Me - Houston, Texas

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One of my go to lunch spots near work. Their grilled chicken plate is seasoned so well and is my favorite but I also like to pho here as well. I appreciate that they let you order a solo cup of pho for $1 so I can still get my fix even when I want to order something else. read more

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Spoke to an old colleague yesterday and, quite like Pavlov's experiment, starting thinking about Vietnamese food - specifically banh mi. My colleague introduced me to banh mi, and since then, have fanned the flames of my banh mi cravings. Anyways, I went ahead and searched for affordable banh mi and stumbled upon this restaurant. I ordered the pork banh mi, chicken fried rice, and classic Thai tea to be delivered. The chicken fried rice was so yummy. My initial thinking was to have a small bowl of rice and then the sandwich. THREE bowls later, I had to stage an intervention on myself. I still forged ahead and tackled the sandwich which was deeeeelishhhhh. Easily the best banh mi (in my limited banh mi tasting experience) that I've had. Needless to say, I've now added this store as one of my go-to banh mi restaurants. I highly recommend. read more

The Food is Great and the Place looks newly renovated. The hostess was kind and quick to attend us. Not sure why all these comments are so negative ‍ read more

This place used to have better customer service. Never fails when I want to call in a pick up order the phone sounds disconnected or get hung up on or never answer. read more

FALSE NEWS FALSE NEWS F A L S E ---N E W S!!!! They have this "special" but when you go in to order it's false news! They modified the special to say a convenient day before the day you go with a peace of paper and tape. I sat there for a while before placing my order turns out server said he didn't want to serve us after we placed the order. horrible zero stars. He took our order than said no one was serving us. read more

Son Nam Restaurant - Vietnamese Near Me - Houston, Texas

Yuck. I never had an experience where the restaurant had gnats. I am embarrassed for the business. They gave me 20% off, but the meal should have been free. Could not eat or enjoy. read more

Son Nam Restaurant - General TSO tofu tonight! - Vietnamese Near Me - Houston, Texas

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This place used to be decent, but now it's not even okay. The Vietnamese egg rolls are small, only come 2 per order and not quite sure what's even in them because it looked like literal mush. The vermicelli bowls were equally disappointing. The noodles were all broken & completely overcooked. The grilled pork was anything but grilled. Seemed more like baked - rubbery, mostly gristle & lacked flavor. Too many other Vietnamese options in the area way better quality & with better prices!! read more

I wouldn't say I'd return here again. Was just okay. I've had better. Restaurant could of used some cleaning. 6 out of 10.

Came here for dinner with a friend. Order a chicken Bahn mi with a cup of noodles and rice. For my drink I asked for a hot tea and the server nodded but only brought me a water. The food overall was pretty good but the service was a little lacking. Our server was eating while we were eating , which I don't mind, I know that it may have been his only chance to get some food but I didn't like that we came from having his hands on his food and near his mouth to come serve us. Even outside of the pandemic that's not hygienic. read more

Very good food, service is good. Prices are reasonable . Menu has a wide selection and waitresses and waiters are kind

This place is still operational during the coronavirus pandemic. I believe everything was to go as I didn't see any dine at at the time. I got the Phoenix Chicken plate and the Pork and Rice plate. Both were made quickly and with fresh ingredients. My favorite was the Phoenix Chicken. Will definitely return. read more

Son Nam Restaurant - Phoenix Chicken Plate - Was great! - Vietnamese Near Me - Houston, Texas

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So recently found this place on yelp reviews were good it's been at this location for a long time. My coworkers and I decided to give a try it was really good. I'm so glad we found a good Vietnamese restaurant close to work. Vermicelli bowl, egg rolls and spring rolls were delicious. read more

Food is awesome. Love their spring rolls and chicken Bahn mi. Definitely recommend. Lunch and dinner

I called in my order and the lady that picked up was extremely rude. Once I went in to pick up my order she came out from the kitchen and she dropped someone's banh mi sandwich on the floor, yes it's wrapped but still she just picked it up and put it in a bag for someone else as she and her coworkers just laughed about it. Then I get home and one of our togo boxes was damaged... just makes me think of how she probably dropped my food too and just threw it in the bag. It sucks because this is one of my favorite places to eat at and now im just iffy about it. read more

Son Nam Restaurant - This is supposed to be jumbo shrimp.... - Vietnamese Near Me - Houston, Texas

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The food is pretty good. I usually stick to my usual . The sandwiches and vermicelli bowls. I would recommend to order in advance since there's usually a wait. I usually pick up food but its pretty nice inside. read more

The service is 0/10. They don't present themselves or check up on you in a timely manner. I've had two recent times when I wanted to pay for my tab , I had to wait for the server to come out of the restroom and the other they couldn't find the waitress. The food was cold , the tables are really sticky. I wouldn't not recommend dining in. read more

Son Nam Restaurant - a wooden table and chairs - Vietnamese Near Me - Houston, Texas

I go there pretty often but today the vegetables were slimy and smelled bad, check your bag before leaving, this is the first time this has happened but overall good read more

Son Nam Restaurant - Vietnamese Near Me - Houston, Texas

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