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    Son Light Movers

    4.4 (32 reviews)
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    9 years ago

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    1 year ago

    Very professional and very efficient, careful movers. We will use them again. They were also super nice guys!

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    Ask the Community - Son Light Movers

    Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

    View All 2 Questions

    Review Highlights - Son Light Movers

    Geoff and Curtis helped us with a small moving job; they were very skilled and got the job done quickly.

    Mentioned in 15 reviews

    Read more highlights

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    Town To Town Movers

    Town To Town Movers

    2.4
    (34 reviews)

    So happy to be in a new apartment and got all my stuff with me…read more I was very ill and stressed from living in a building 'rooming house' where you cannot drink the water, so have to haul it and groceries and laundry up 53 stairs every day, week... My neighbors were 'smoking...' and spraying DDT type chemicals every day, night. My body was full of toxins and my spine, neck was injured. Most of the employees in the building, including office are mentally ill and some of a criminal nature, selling drugs, access to keys to rooms, social security, bank info... Three were extorting monthly loans from me and my food, water from. Many other problems. I got frostbite in the winter due to my neighbor banging on my wall and breaking the heat thermostat. Too many other things to mention. Town to Town movers got me out of that HORRIBLE situation. I am very grateful. The three men (Steve, Bobby and Bill) and the lady in the office are like angels from heaven. Lot of stairs and no complaints. Were fast, professional and very kind, understanding. One of the guys even offered to carry my suitcase down the stairs. The price for the move was lowered! They saved me money at the end of the move! I had to take a taxi because I am a single 61 yr. old lady, disabled and no car. I was late arriving at the new address because the taxi driver got lost 3 times! Town to Town movers went into the new apartment via manager and got all my boxes... moved in by the time I got there. Rule would be an extra charge. But, they did not charge me! So they worked partly for free! I preserve antiques, history for present and future generations. All boxes and other belongings were delivered to the new apartment. Nothing lost. Nothing broken. PERFECT JOB! Nice family oriented decent, kind young men and office staff! Thank you so much!

    Absolutely Would Not Recommend - Dishonest and Unprofessional…read more I chose Town to Town Movers because they were based out of Worcester and I wanted to support a local business. Big mistake. I initially spoke with Rachel, who seemed organized and knowledgeable. I filled out their form and, to be thorough, took photos of everything-inside and out-that needed to be moved. I even followed up to make sure they had all the info they needed and confirmed it with her again. The day before the move, I rented a U-Haul and moved a number of large and heavy items myself; grill, smoker, plants, garage equipment, reducing their load. On moving day, before anything even started, the movers tried to pressure my husband into buying additional insurance "in case something got damaged." Why would I pay extra for coverage when I hired a company that's supposed to be insured? Clearly a cash grab. Then, they tried to charge extra for my dining table--claiming it wasn't included, even though it was clearly visible in the pictures I sent. Shortly after, I got a call from Laurie (who claimed to be the owner) saying I had too many items and they'd need another truck; at my expense. I refused. I had sent detailed photos, reduced the load myself, and still got hit with this nonsense. The hidden fees and last-minute charges make it clear they rely on nickel-and-diming customers. I had to drive 55 minutes back to my old house to personally supervise because I no longer trusted what was happening. When I got there, another "owner" was present. The movers themselves were polite and handled things carefully except for when they dropped something and damaged the floor. Despite that, I tipped them $100 each. Later, when I brought up the floor damage, I was told by Rachel that the manager claimed it wasn't his responsibility; even though he admitted one of the movers dropped a heavy weight. Three weeks after the move, I reviewed my credit card bill and saw three separate charges totaling $1200+ more than quoted,- including the $400 tip. I emailed them about the overcharges, and the male owner called me with an immediate attitude. I asked him to watch his tone, and instead he raised his voice and became combative...because I said its fraud (yes if you overcharge unknowingly that's fraud- I signed the bill at the end of move and THAT was not the amount) and ranting about my move being "sloppy" because not all my weights were packed. Of course they weren't, anyone who's moved gym equipment knows stuffing containers full of weights is unsafe and unreasonable. I already had four bins of weights. He escalated even further, shouted over me, then put me on speakerphone with a barely audible woman in the background. The whole exchange was unprofessional - all saved on my auto recorded line. It's unfortunate that a company would treat customers this way--especially when I stay communicative, and even go out of my way to lighten the load. I regret hiring them and would never recommend them to anyone. Be warned.

    Son Light Movers - movers - Updated June 2026

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