Solar Inverter shows fault and out of service. For maintenance request the appointments are 2 month out :( When I asked the customer service , they said they have only one technician assigned to the area and is pretty booked. :( read more

After years of putting off getting solar we carefully decided to go with Solar Max which came with high recommendations from coworkers. Dan and his team were great from the start and did not delay in getting the ball rolling for us. He explained everything in great detail with few questions to ask. Each person we worked with was professional, on time and showed great detail to the project. They worked with us on a few requests we had had as far as placement of panels and equipment boxes. We are well on our way to producing energy and look forward to a MUCH LOWER EDISON BILL! Thank you Dan Cooley and your awesome team. read more

It's been almost a year and a half since my solar install, and I couldn't be happier. I worked with Simon Chen, and he was knowledgeable in explaining how everything works, from beginning to end. Compared to dealing with other companies, Simon is equipped to answer technical questions, as well as breaking things down using simple analogies. Throughout the process, Simon was very reachable through text and calls for follow up questions as well as updates. The install crew did a great job as well, and was right on schedule from site survey to installation. They were in and out by the expected timeline, and professional with my home. Really happy with my decision to use SolarMax and will definitely recommend them to family and friends. read more

I recently had my system installed by Solar Max 2 weeks ago. The process started in late January 2020. I was contacted by rep Pete Herrera since he was the one who signed up my neighbor. He explained everything in great detail. Did not feel pressured by him or the company at anytime. The process went very smoothly. The company sends constant updates of the progress through email and they also call you with updates throughout the process. The process took 2.5 months because of permits and I also had them install a new 200 amp panel. PTO from SCE only took 2 days to approve and my system is working great. I constantly monitor my progress on the SolarEdge app and am making great power. Any little issues I had were taken care of immediately by contacting my rep Pete. The install team also did a great job installing. Im also happy that the company is local and not overseas. read more

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Went with SolarMax because my next door neighbor had them install their solar last summer. They offered me competitive quote and everything went smoothly from start to finish, including the tricky part of getting HOA approval because they've all done it before. Ask for Andrea, she's very easy to work with, and most of all when issues arise she goes above and beyond to honor what was promised. read more

SolarMax Technology - Solar Installation Near Me - Riverside, California

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FAST, efficient, prompt and detailed communication! We worked with John Brookshier to add additional panels to our system. John is very knowledgeable and provided us with amazing service; with frequent updates throughout the process. Super pleased!! read more

Brian Davis my sales rep is simply the best he always is there for us!!! Even after one year he's constantly checking on us to make sure we are good to go. Thank you Brian they are lucky to have you working for them read more

If I could give this POS company a ZERO I would. Please do not hire this company to do any of your solar work. The installers are unethical and these clowns are unprofessional. I explained to the main installer that my internet fiber connection ran along the side of the house and to be careful not to puncture and/or pin this cable with anything, as I would lose my internet connection. Sure enough 30 minutes after explaining this to the clown, he did exactly what I had warned him about. At the end of the day, I lost money from my employer because I could not connect to my corp network to finish a project. I was without internet for 3 days and they said they would pay for any damages and they never did. I gave solarmax all the information they asked for to try to recoup some of my wages but at the end, they were just a joke of a company toying around with me. In addition, to this, they were supposed to paint all the conduits and they never did. Please do not use this company or their outsourced electricians as they are all crap. read more

So glad I decided to go with Solar Max for our residential 30 panel solar install and purchase! Dan and the rest of his team were the best to deal with. He answered every question and EVERY call or email! I have a neighbor who went with another company at the same time as myself and constantly has to call them for updates. I received almost weekly updates on what was happening and when. When all installed I received a call from Dan to let me know what was next and how to use the Enphase app to receive data daily if I wanted. The install team came with 6 guys and finished before 3 pm same day! the stucco guys were here in just a couple of days to repair stucco around the NEW electrical panel which was installed. They did a great job matching to the house. Overall very happy with Solar Max and can't wait to see our overall savings in the next 12 months! read more

As of today, I am fully up and running residential customer with my SolarMax system. I started my solar journey about a year ago, researching and interviewing 5 different companies, including SolarMax. Many were so similar and it was a challenge at times to narrow it down and make a decision. The LG panels and Enphase microinverters they suggest were top of the line but I have to say with 100% certainty that the main reason that swayed me over to your company was our sales rep, Andrea Emig. Andrea, unlike any of the other solar reps, completely made me feel comfortable from the moment she came into my home. From speaking the solar lingo in language I can understand, to literally being available by text or phone whenever I had a question, Andrea is the reason why I chose to go with SolarMax. I enjoyed her no pressure approach, and I appreciated her honesty and integrity. In a challenging world where especially in the service industry we receive many more complaints than do recognition, I felt it important to let you know the type of employees Solarmax has in the field. If only all sales reps were more like Andrea, we would be in a much better world. read more

Update! SolarMax responded to concerns I had regarding a repair. Once aware of the situation they jumped on it and promised immediate resolution. This is definitely Five Star Service! read more

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From the very cooperative and helpful salesman, John Brookshier and the prompt and very Proffessional installation team; installers and electricians did a great job of installing my system with very little impact to my surroundings. Finished product was done well and they kept me informed throughout the installation. I would recommend this team! Thanks for a great job! read more

Brandon Mezzanatto is amazing. We met with four different solar companies, and Brandon impressed my husband and I the most. He is extremely knowledgeable, patient, consultative, and really has a passion for what he does. I've reached out after our solar was installed, and his level of service never wavered. I loved how he provided the timeliness and explained exactly what to look for during the process. I am truly grateful for Brandon, and I highly recommend him without any reservations. You definitely want someone who knows what they are doing. I'm already seeing credits on my bill! read more

Don't trust this company at all. After you have the solar panel installed, you will basically have no guarantee at all for their terrible work. Their customer service is useless, your call either directly head to voicemail, or they ask you to wait until you feel hopeless to get any service from them. BE CAREFUL IF YOU CONSIDER USING THIS COMPANY AS YOUR ROOF WILL LEAK!!!!!!!!! read more

All the negative reviews are correct! Read them all before going with SolarMax! My elderly parents first got their panels installed back in 2013, and they have had nothing but problems with this terrible company (10 panels broken and replaced in the past 9 years). Even worse, the last 8 months, the solar productivity of our system has dropped to less than a quarter of what our 5.5 KW system is designed to. On many days, the system doesn't even come on and if it does, we get barely even 1 Kw for an hour. Through it all, they keep saying they don't guarantee output. While I understand that solar system output will vary based on conditions, it is definitely not normal when the system will only produce less than 1/4 of its output in perfect conditions (sunny days, no shade). The customer service has been horrible and the company doesn't care about you once you're locked into a contract. good luck trying to reach customer service. Most times they dont even pick up the phone or respond to your messages. My parents tried for 8 months to get SolarMax to diagnose their solar problems, but the company has ignored them. Even when I tried to contact the company on my parents behalf , upper management (Senior VP Bob) has said he will not talk to me unless I have power of attorney. Ridiculous, esp since my parents are elderly and have limited english proficiency! When they finally sent technicians out after 8 months of complaints, they found 2 broken solar panels but refused to test the inverter despite error messages on the inverter. We finally had to pay a third party company to diagnose the problems, and they discovered that SolarMax had improperly designed the system. The inverter they installed did not have the right inputs for the solar arrays we had. And SolarMax has refused to take on responsibility. We even hired an attorney and will be reporting them to the California State Licensing Board. Please please do not ignore the bad reviews and do not go with SolarMax!! read more

SolarMax was a great company to use for solar. They were responsive and helped guide us through the trials of getting solar up and running.

I can only describe my experience with Solar Max as a cluster f**k. I had to point out to them that they were not certified installers of Qcell panels, which makes the warranty 25 years, not 30 years like the competing quotes I received. They made up for this by reducing the price by $1000 and I moved forward and signed the contract. A couple of weeks later they came back and said that they didn't estimate the quote correctly and it would be $1500 more than originally. Total bait-and-switch and I'm kicking myself for not backing out then. I received approval from my POA and sent it over to them. Then 6 weeks later they asked me about the POA approval. Huh? Are you really that disorganized? 4 months in and I don't have a start date. read more

SolarMax Technology - Here is a picture of my southern roof with no panels on it 5 months after signing my SolarMax contract. :( - Solar Installation Near Me - Riverside, California

My name is Keri and after moving to the Inland Empire a few years back, it was clear that we were going to need to run our air conditioning more. After researching several solar companies, we came across Solar Max. I can't tell you how pleased we've been with the entire process from the first call to the "PTO" permission to operate, they have exceeded our expectations! Our contact throughout the entire process was very knowledgable in regards to every question we asked. He was very patient as we navigated unknown territory and we never felt like he was trying to "sell" us something. In fact, we were so happy with Solar Max that we recommended my father in the Orange County area and he is in the process of installing his solar right now with Solar Max. Here are few things that we loved about Solar Max... They are local and have been in business for many years. They gave a full tour of the facility in Riverside and spent over an hour explaining everything to us at the plant. Everything is in house from the sales department, financing, engineers etc. We loved that! No outsiders to deal with....Just Solar Max Here's the best part...Solar Max was the most reasonable by quite a bit of the 4 companies we looked into and had the best financing plan. I would encourage you to do your own homework but know that we've done it all and we would pick Solar Max again in a heart beat! Thank you Solar Max! read more

BE AWARE and i hope it does not happen to no one.When it comes to warranty it is NOT what they say and what is on there website.They will give you the runaround to not replace the damaged panels.Spoke to Ariana about the problem and she admit that the panels were burned up from the inside and that is why they have a web look like surface with all that she said there is no problem with the system it is working perfectly.But on my end I'm paying more on my electric bill.So figure that.BE AWARE read more

They were the best price I could find and did it within a reasonable timeframe. They communicated well throughout the process. Brandon, our sales rep, saw the whole project all the way through! read more

SolarMax will sell a new customer a new system and in the agreement it states that there is a 25-year warranty. When the system starts to have issues and panels stop producing power their customer service tells you to hold on and wait. 6 months and I'm still waiting. No calls or emails from them, we have to contact them to see what is going on. Stay Away from SolarMax Technology. read more

My salesman Blake Morse did a great job explaining solar and how it would benefit me. Solar Max was very thorough and did an excellent job installing the solar to fit my needs. Can't wait to see the benefits of having solar. If you need solar Blake is your man! read more

SolarMax finally got the installation of the Tesla battery configured properly, but took over 2 months. Much of the credit goes to Sales Manager Jacob Richardson, who took the time to fully understand the issue that others largely dismissed. Jake gets 5 stars. He's an important asset to SolarMax. Overall a very nice installation that now performs very well. read more

SolarMax Technology - Main Panel Box, Tesla Gateway, and Sub-Panel - Solar Installation Near Me - Riverside, California

Very disappointed. They were very responsive at first, however, that stopped once I signed the contract. I'm at lost as to what the next steps will be. I've called left voicemails and emailed every contact I have. I have been calling and emailing for the past month twice a week at least with no avail. Please have someone call me read more

Very horrible communication through out the process. I have been reaching out to them coordinate install of solar panels at my home and they wont get back to me. I have been extremely patient through out the process but it has gotten to a point were they have delayed me moving in to my new built home and are costing me a lot of money due to the lack of communication. I wont get my Certificate of Occupancy until they complete their work. In addition they delayed my building permit for about 3 months when we were in the design stage. read more

Shhh....Listen.......Hear those sucking sounds coming from your electric meter ?....Blood suckers. Yes, you may know them as SCE (So. Cal Edison). No doubt they are sucking you dry, too. Honestly? Solar businesses have been irritating me with cold calls and in your face solicitations at Home Depot for quite some time. But when I noticed a whole tract of homes being built nearby, all with new solar panels on their roofs, I was intrigued. I noticed the sucking sound in April but grew to an unbearable roar in September 2014 after 5 months of bills ranging between $400 to mid $500 each month. Add to that Edison had just raised their rates (yet again), my usually high threshold for anger finally peaked and I started shopping. That's when I heard about Dan C, solar sales rep and possibly skilled vampire killer. He came to our house in September bringing with him his finest professionalism, a brain full of knowledge, an easy manner, and thankfully, no garlic essence or wooden stakes. I tried to stump him with my myriad of questions, but he charmed me like a champ. He unraveled the 4-tiered highway robbery techniques of Edison, and explained the many hurdles we would have to jump before getting our system completed. And once I saw the light, he worked with me to get some necessary work done before the installation (i.e. tree trimming/removal to minimize shade on my south facing roof, an upgraded electrical box, and some roof repair). But I think the most impressive trick in his bag, was his dedicated follow-up. Once I said "Let's do it", I heard from him at least once a week, sometimes more. And I could call him anytime and he ***jaw dropping*** returns my calls immediately. Who are we kidding? Yes, it was costly. Still, we bought...meaning we are not under their alternative leasing plan. But for those who do not have the finances to purchase, or do not want yet another loan to pay, the $0 down 20-year lease plan is still a decent option to reduce those killer bills for really high users like me. The actual work involved several different crews, each with their own expertise. They were polite, prompt and hard working, especially cleaning up after themselves. The Project Manager was great at holding my left hand while Dan held tightly onto my right. It really doesn't get better. As Edison continued to brew evil plans for further rate hikes, it was almost like Edison was nudging, no, pushing me to do this. Nice thing, I will enjoy a substantial Federal tax credit this year for all related costs that will return about 30% (I believe) of my out of pocket expense. And if I can't use it all in one year, I can carry it out to 3 years.....if I need to. We were told this fabulous tax credit (to purchasers only) would no longer be available some time in mid 2015. My roof was not big enough to hold enough panels to completely wipe out my existing usage, and I probably will not see the real results until the daylight hours get longer, but I am looking forward to framing for posterity my new, considerably lower electric bills. Right next to the old, obscene SCE ones. I might also find myself hanging an 8x10 framed, autographed picture of smiling Dan in his company t-shirt. It took less than 4 months from start to finish. I hear that is an amazing turnaround. And I am very happy for choosing Solar Max. POSTMARK 11/4/15: Yelp Headquarters decided to remove this review due to violation of content guidelines and privacy concerns (mentioning full names of the fine people who gave us outstanding service). Fine. It's baaaaaaaak, slighly changed. Hope you don't mind. It is now almost a year since installation, and the latest news about Edison is, they are figuring out new ways to punish us, raising rates again for those without solar, changing the 4 tier to a 2 tier pricing, and surcharging those of us that do have solar who have a monthly bill less than $10. So if your bill is in negative territory, meaning you are actually generating more than you use, you will be whipped appropriately. I am doing my best to be done with you, SCE. Hsssss....Blood suckers.....Begone! Also, you should know that since the number of panels generated less than our usage this year (Solar Max warned us ahead of time), at the end of 12 months Edison will be billing us for about $670. I have no problem with that, my investment helped me save at least $3000 this year (i.e. it will pay for itself in ~5-6 years). Bean counter that I am, I will be keeping track of my history, easy to do, since my new Edison bills give me a 1 year history. I can assure you it will be greater savings next year due to more changes in our overall usage and lifestyle. I am happy. Tip: Keep those solar panels clean! read more

One thing I am not feeling comfortable with is Solarmax's customer service department is so poorly organized and unprofessional. I had an issue with my system and needed to reach technical support, I called their customer service number and they said they needed to transfer me to customer service department, so didn't I call the department? Then the next person answered the call and told me I reached the finance department. But why? Explanation was customer service were at lunch and she only covered for them during lunch but could not help me with anything. And I was asked to call back in another hour when they are back from lunch!!! read more

I left a review 6 months ago and as I've said on my previous review, I wish there is "0" star here because with our experience. I WILL NEVER EVER RECOMMEND SOLARMAX. Super disappointed, it will be 1 year since September 15, 2021 and until now this issue has not been resolved. Very poor customer service. The sales representative Jacob Richardson said he will personally make sure that all concerns will be taken care off are all lies. He doesn't even return my call or answer any of ny email. Very dissatisfied they keep on pointing fingers to LG that they are waiting to hear from LG about the replacement battery. After so many phone calls with LG this past 6 months, I am finally able to talk to someone and what I found out is SOLARMAX haven't returned the deffective battery that was pulled from our house last January of this year. Imagine, I am paying every single month to financing with high interest and Solarmax doesn't even care or help. Also ny production for last year was low and in our contract we are supposed to get compensated but until now I haven't received the check yet. I sent the bill from Edison last April and no response either. I just wish everyone that went through Solarmax will not go through with what we are going through until now. That is not true, I already checked early this year. My battery is not on recall. Your staff continues ignoring out emails and phone calls. They cannot even reply and about the status at all. And by the way last April 14, I check it on that link. My battery is not on recall. Please see attached screenshot, so please stop making un acceptable excuses. read more

SolarMax Technology - Solar Installation Near Me - Riverside, California

Brandon was our representative and everything went amazing! So much so that my mom is in escrow for her house and plans to use him as her representative for her solar projects. I've also recommended three other people to use Solar Max solely due to the customer service that I received from Brandon. Everything was explained to a Laymans term so it was easy to follow and easy to understand. Right now my electric bill per month is around four dollars and even sometimes I have a credit! Thank you to Brandon and his team they have been amazing. read more

Here's an updated review now that we've had some things addressed. First - to respond to the main issue that caused the urgent review just hoping for a response. As part of our project, we were having Solarmax upgrade our panel (so that we'd be ready for EV charging in the future). They completed the panel upgrade along with the solar and battery install. The Anaheim Utilities approval for the panel happened prior to the main approval. First Solarmax sent a person out for the approval prior and (at least they told me) during. During that approval, the city (I'm assuming thinking that the switch would only turn off the solar generation prior probably not seeing a batter since it was in the garage) flipped the switch that essentially turned off grid power to all my backed up circuits. Now, coming afterward and blaming this entirely on the city is disingenuous. First, somebody from Solarmax was at the approval (or at least they told me they were going to be). Second, that happened on a Thursday, and the power went off after the battery ran out that night. I told Solarmax right away on Friday morning. They had all day to come and check out the problem. They didn't. I told them I was worried that the power would do the same last night. It did. They didn't address it until after we made a stink on Sunday, and even then they couldn't fix it until Monday afternoon. So at best, they missed being at the approval to notice the issue and were too busy to deal with my urgent issue (not having power on most of my circuits after solar/battery ran out) on Friday. That's not good on an issue like this. Secondly - inside the garage, they did a good job on the install. It looks clean and well installed. However, I'm in a HOA. On the outside they ran a very long duct on the roof when they should have gone under the roof into the accessible attic or ran a shorter run over to go under the eaves to the system in the garage. Also, instead of having the conduit run down and have to be painted once, they ran it where it has to be painted across two different color schemes twice on the side. I've asked them to help after an official letter from the HOA asking them to correct the cable runs. Unfortunately, I'm in another situation where nobody is responding. The fixes are pretty minor. I'm going to have to get them corrected anyway, so if they don't help, I'll be out additional money to have somebody else fix it. Overall I'm happy with the product and about half of the install is great and clean. But the service has been trying. read more

Nope! Will not be recommending this company to neighbors who have recently asked and we're sorry we canceled service at the beginning of our contact with a different solar company to go with SolarMax. Everything seemed on track and peachy in the beginning, Paul is a good talker and knows how to reassure you that everything is fine, but once the work on our roof started we've had a plethora of problems and it's still not completed 2 months later: - The original install team incorrectly measured the panels. So one panel hung over our roof. This will NOT pass inspection and instead of calling a supervisor they went ahead and installed it anyway and said nothing. The bigger issue: WE had to contact them the next day to inform them of this problem. - The second team out to fix the issue did not complete the job: It required a thIrd crew to correct (which did a great job and was very informative.) - during this process we never once saw the install manager (Kyle. Possibly. We really don't know.) actually visit our house to see and review the problem with us. - The necessary paperwork is always late or delayed. Some of the paperwork issues MAY be out of their control, some I'm sure aren't. But no matter what, we are constantly pushing to re-initiate the communication and get the project going again. Currently still waiting on a response we were told we'd be given in a couple days which has now turned into almost 2 weeks and still pushing to get our system operational. read more

SolarMax has fixed the problem! It took them awhile but my system is now reporting as it should. I have upgraded my review to 4 stars.

Solarmax was awesome through our whole process of inquiry, planning, and installation. Dan was our sales rep and he made us feel very comfortable, was very knowledgeable and helped make us feel confident in making the decision to get solar. During installation, there was an issue they caught with our roof and within a few days, we had the roof repaired and the panels installed with no issues whatsoever. Installers were quick and clean, kept me involved in the process, and I couldn't have asked for anything more. It all started with Dan and his ability make us feel like we were making the right decision. I will highly recommend SolarMax to anyone who is interested. Ask for Dan! Thanks again for everything read more

SolarMax and their crew did an amazing job. John Brookshier was our rep, from beginning to the completion he was great. Never felt pressured to do anything that didn't make sense for our situation. Each step of the process, from the quote to the initial plans, the measuring, and installation was smooth. Their support staff made sure I was kept in the loop of the application and submittal process. Would definitely recommend SolarMax to friends and/or family. read more

I've had nothing but the best experience with this company. I started shopping for Solar in July 2022. This industry is extremely competitive so I had to do a lot of research and self education to find the best deal overall. Factors were company stability, customer service, response time with inquiries, quality of product, manufacturer stability, warranty, price and financing options. This company has hit it out of the park in all factors compared to their competitors. My salesperson Mario educated me very well and was very prompt with answering every possible question I had. I had a great experience with every person who represented this company throughout the entire process. Everyone was very kind, knowledgeable and professional! I have already referred them to friends and family. I committed to the contract in August and the Solar was up and running on November 8th! They were fantastic!! read more

When I first started looking for a solar company to add on to my system I called over a dozen companies. The one that stuck out was Solarmax and the inside sales manager Jacob Richardson. He answered all of my many questions and "what if" scenarios. He was particularly knowledgeable on the various manufacturers and types of systems. He did not push and encouraged me to shop around knowing I would eventually end up back speaking to him. He guided me in adding the perfect amount of panels for my needs. I have since had my system installed and I the install went on without a hitch and is producing a lot more that I thought I would. Definitely give them a call. read more

Just spoke with a manager and got on his calendar to get some more panels and work done. Excited to keep going forward with the project.

I have had two good experiences with this company 3 years apart. The first was for a project property (not personal residance) I found them on energysage.com, which I also highly recommend. This time around for my personal residence, I worked with Darvin, who is simply the best! He provided a competitive quote and really helped me taylor the system to future proof it as our needs change. This summer it's nice to know I am virtually off the grid. Like any home improvement project there are always bumps in the road and we had some minor ones at installation which were quickly addressed and some with the transaction process between Solar Max and SCE, but unlike some nightmare stories, ours was phenomenal! I will update this in a years time to review the 12 month production experience. read more

I've been wanting solar for a long time now with $500-$700 dollar electric bills killing me every summer. I had many companies come to my door trying to sell me solar but could never approve me. Then I talked to Pete Hurrera with Solar Max and everything changed. He got me approved and the ball rolling right away. Everything within this company has been smooth and professional. From The office staff to the installation team. My only issues were with my HOA holding everything up and being rude and made everything difficult. Even with my HOA being difficult the office and Pete took care of getting it done and dealing with them. I am more than pleased with my choices and extremely thankful for my sales guy Pete H Thank you everyone at Solar Max for a job well done. read more

I went solar back in 2014. It has been working great and I just got my annual money from Edison. My solar has been working great. Andrea is my sales rep. She was very knowledgeable, thorough, and professional to work with. Andrea continues to always check in on me and answer any questions I have to this day. Solarmax is a great company to work with and I highly recommend. read more