Joe did an excellent job with great communication. Shows up when he says. Competes the work as promised. Highly recommended

I will title this review, when Honesty, Integrity and Skill Meet!! We had our chimney cleaned and after that work we had a roof leak during a rainstorm, so I contacted 3 roof contractors and told them the history of the possible damage and the following took place. First company arrives in a Tesla and then uses my ladder to climb into the attic and reports we have to have a moisture test with various monitors for possible mold and then we will have our lab provide a 16-page report.... $970. Question how much to repair the leak? We will not give a quote until you pay the $975. Thanks, and bye. Number 2, another Tesla and this fellow walks around the lawn and says we will replace the cap around the chimney box. $3500, Thanks, and bye. Number 3, Walks the roof, inspects the attic for leak and reports we must remove 4 solar panels, replace 500 square feet of plywood and replace the shingles, the damage was caused by the solar installation and with a senior discount, $8,750. Keep in mind the roof has not leaked after the solar was installed, 11 years ago. Mr. Joe installed our solar and no one will move our system but he and his crew. We call Mr. Joe, his crew arrive in a work truck with ladders, inspects the attic and finds no excessive water damage to the plywood, removes the chimney box lid, climbs inside to inspect and reports, replace the cap and you are good to go or use some sealant and flex seal first and review the results. THAT IS HONESTY, INTEGRITY AND SKILL!!! We have known Joe for 11 years and we are grateful we located he and his company and you will be too! read more

Very responsive. Quality work. Established family company. They won't leave you hanging

I received my last Month electricity bill, it's -$4! i sent my drone up there and what a great job. read more

Solargem - Solar Installation Near Me - Rancho Cucamonga, California

This is a late review. Last year we had Solar installed by Joe and we were very happy. His guys came in and installed 22 panels, were very professional and did great work. I later found out that he also installed solar panels on 4 other co workers of mine. Everyone at my work has been happy with the job he did. Highly recommend Joe and the team at Solargem. read more

After my research with Solar I decided to start looking for reputable companies to do my installation and did I get discouraged with a lot of stories about leaking and problems after the install, then I ran across SolarGem during my search and I knew who I wanted to head up this project for my family! From beginning to end a company that operates in excellence & communication. Joe the Owner all the way down to his employee's. I'm so grateful to everyone that was involved with this project from start to finish. They did not cut corners anywhere but used top of the line material, inverters, equipment etc... all the way down to the labeling! I know there is a lot of great companies out there but I'm glad I had the opportunity to work with this one read more

I just had my roof and my Solar Panels put on my home by Solar Gem and happy to say I am very happy with the results Mr Johnson is a very reliable person and easy to work with all his workers as well do their job well solor up and running and has yes been helpful and efficient for our bill the bill has gone down so much . read more

Our experience with Joe for our ADU projects has been exceptional. Quick installation, efficient service, and a significant impact on energy efficiency make Solargem an excellent partner. read more

If your looking for solar, stop your search and go with Solargem. I have city owned electrical and my city made them jump through unnecessary hoops...Joe handled EVERYTHING from A-Z with patience and professionalism. He handled all permits, inspections, and the loan process. His team of installers were friendly and made my wife feel comfortable and safe with every step. You might find some other companies less expensive and some more expensive then Solargem...but the piece of mind with Joe and team is priceless. Plus the look of my panels and the way they hid and blended in the conduit was the best I've ever seen. Thanks Joe and Solargem! read more

Choosing Solargem was one of the best decisions I have made in a long time! Joe is informative, honest, and kind - and I couldn't recommend his business any more! I decided to go solar because our house is on the larger side and has 2 AC units. In the summer our electric bill was as high as $650, which for a family of two was insane. I decided to get several quotes on solar installation in order to make sure I got the most bang for my buck. During this process, Joe was very transparent about his pricing, which was important to me as price was a big factor for me. He gave me multiple options that influenced pricing vs output, and this was extremely helpful. We ended up settling on 34 Solaria panels, which would end up producing slightly more energy than we needed at the time and would give us enough room to expand in the future if needed. In the limbo phase between him giving us a quote and us choosing a company, Joe wasn't pushy at all - which we appreciated. While Solargem ended up being one of the cheaper options out of the roughly 8 companies I got quotes from, I mostly chose them because Joe gave me a very good gut feeling. The few times that I talked with Joe and got panel/panel size advice prior to choosing his company, I felt like I could honestly trust him - and that was huge for me. After finalizing the contract + $$$, we hit the ground running. He sent one of his workers to do some prep on our house (moving exhaust pipes in our attic/roof) and then scheduled the panel installation shortly thereafter. His crew were extremely professional, courteous, and did a phenomenal job on the installation. We were also impressed that the inverter that they installed (SolarEdge) had a cool little app that showed how much energy we were producing (and of course I looked at it every day in excitement). After our first full month of having the panels up (and our new time of use plan kicking in with SCE), I was pleased that our usage was $0!! While we still had to pay a very small service fee to Edison (~$20), I was happy that we were already starting to get a return on our investment (in November too!). Overall, Solargem met all of my expectations and more! We are so excited to be saving money and the environment! read more

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This review is long overdue! Joe and his team did an amazing job on our solar project.  From the time of the initial visit to the time the project was complete, the communication was great and the project was stress free and seamless.  Joe is down to earth, upfront and honest.  He doesn't try to oversell you.  Joe listened to my requests and designed a system that would cover the electrical demands of the home and EV's.  He handled all of the permits with the city.  The installation was complete in less than 2 days and we have been so happy with the results.  If you are looking for solar, Joe and his team are the way to go! read more

After looking at several solar contractors, I selected SolarGem and am very happy about my decision. SolarGem clearly stated what they would do during our initial consultation and later in writing via the detailed proposal. My original contact with the owner, Joe Johnson, was very helpful as he was able to provide me with answers to all my questions. The pricing was right in line with other companies I looked at and the equipment they offered was top quality US made panels. The crew showed up on time each day and finished the job on time to my complete satisfaction. They were very professional and left my house clean at the end of each shift. Joe showed up each day to check on the project and provided me with progress reports so I knew what was going on throughout the process. SolarGem did everything they claimed they would do and did it in a timely fashion. My system is up and running and my meter is spinning backwards. I couldn't be happier!! read more

Joe and his team from SolarGem did a great job on our solar install. I began my research into solar back in Aug 2015, after finding out what I exactly wanted and what kind of system I wanted to build I called around for a few quotes. Joe from SolarGem being one of the 6 quotes I got. While I didn't buy my equipment from Joe, they did the install on my system. From beginning to end, Joe and his team were very professional. We started our install on a Monday and Thursday, the system was up. By Friday, everything has wrapped up and inspection was complete waiting for SCE to give us the OK to operate. We also had SolarGem upgrade our service panel since our original one didn't meet the min requirement for solar and Joe gave us a very reasonable price for the upgrade. They also did everything to our discussed contract and at the end of the day, we were very satisfied with the job Joe and his team did. On a last note, one of the great thing that Joe and his team does that we appreciated very much was the daily updates. Since I was at work for the most of this installation. Joe called me every day after his team left to give me an update on what has happened and what to expect next. This we valued a lot since knowing what is going on and to expect goes a long way in customer service. I wouldn't hesitate to recommend Joe to anyone looking to install Solar. Joe also gave me some excellent advance along the way which help in the build of our system. We are roughly 20 days into our system going live with SCE and I have been keeping an eye on our daily usage. As of right now, we are at a net negative on our kWH and paying nothing for electricity. As time goes on, I will update the review on how our system is performing, but as of right now we are satisfied customers. read more

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I just finished a new solar project with Solargem. From the initial quote to the end of the project was a great experience. Joe is great to work with and so was his crew. His guys installed the solar panel system in a few hours without any hiccups. They were processional and polite while at my home. Joes prices were great and he worked with my roofing contractor to make the process run smoothly. Now that I have this new solar system I can't wait to start saving some money. Thanks Joe read more

Joe and his team is top notch! Joe's Profesionalism is 2nd to none. He took care of all permits along with working with our HOA. Highly recommended A+++! read more

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Joe Johnson, the owner was personally involved from day 1 of contact. I was impressed with his knowledge and it was one of the smoothest transaction I have done! Honest, ethical, timely and a great experience designing the system with Joe. I am very pleased with my solar system so far and craftsmanship has withheld through a couple of storms and high winds in the Rancho Cucamonga area! Highly recommend this business with no reservations. read more

There's nothing bad we can say about solarGem . They're very professional and very good at what they do. We've had the system for almost a year. My A/C is always ON(we never turn it off) and our T.V. is ON all day, alone with a few lights. Our house have very few Windows and the ones we do have are on the north side of the house. So very little light from the sun. We only have the bill for the solar panels itself but no electric bill. Once we finish paying for the solar panels itself(we decide on the 5 yr plan). As long as we live in this house, we'll NEVER have an electric bill. We highly recommend solarGem. read more

Solargem is the BEST in this area. I had panels placed last year and had a seamless experience; went from paying SCE $250 per month to $10-13 currently. Joe Johnson placed panels on two neighbors homes with excellent service. I then decided to place solar on another home- I made the WRONG decision and went with Freedom Forever solar because they offered a better interest rate- big mistake- this project became a nightmare! I even asked Joe, quite embarrassed, to double check the other company's work- he kindly and without hesitation helped me; unfortunately he found and documented several areas of poor workmanship. read more

Joe at Solargem did a great job installing our solar and even coordinated with our roofing company to make the process run smoothly. I would highly recommend Solargem! read more

Joe and his team did a tremendous job! Received several quotes and found Joe to be the most competitive and honest with the numbers. Fern and Rich did a great job installing the system and were very informative when I had questions. read more

******For a get-to-the-point summary, skip to the bottom of this long review****** With the price of electricity on the rise, there are many people looking for solar panels. There are solar companies inside the do-it-yourself stores and there are those who sell on their own (through advertising). Some don't advertise at all and earn their reputation by referral or by ratings (such as Yelp). The latter is Solar Gem and Joe Johnson. As previous reviewers have mentioned Joe and his team are amazing! I started Summer 2016 looking for solar installation. A co-worker bragged about her system and how she was saving money on her electric bill just under one year of use. This prompted me to look into my own solar power system as my utility company seems to be raising rates all the time! So I started calling around...my rule for any house project is simple, get at least three bids!!! By July I obtained my three bids...interestingly my bids were: 1. via email 2. over the phone with daily phone calls and constant price discounts (lasted about five days) 3. and by a company who made an appointment and showed up on that day The first company sent an offer via email and I never heard from them again. The second company would not send a person out to survey the property unless I verbally would agree to working with them on a "fair price." The third company, which was Solar Gem, scheduled a date to stop by and kept their promise. This was the first time I met Joe Johnson. He came prepared with panel samples, had a nice presentation portfolio, and was ready to take measurements to propose a bid. Joe's presentation was just the right length of time...I believe it was about 20 - 30 minutes and the conversation was filled with options on a solar power system, no sales tactics or pressure to buy. In fact, I knew which brand of solar panels and power optimizing system I wanted for the install, and Joe said no problem. He offered American made panels and even other manufacturers such as LG (which was the brand I chose). After his visit, Joe created a proposal which arrived via email about one week later. After reviewing the bids, I was able to determine that Solar Gem was in the middle. I opted to go with Solar Gem because Joe and his team addressed my needs right from the beginning, paying attention to the way I wanted to design my solar power system and not having an issue installing equipment I chose. Getting back to my story, I signed a contract with Solar Gem and scheduled an appointment to do the install. Approximately two weeks into August, around 8 am one morning, his team showed up. They immediately got to work on installing the frame that would hold up the panels, located above our garage. After a little bit of work, a truck showed up with my LG panels! They unloaded the panels and installed the mounts on them. Then, one by one, they started hoisting them onto the roof until all of my 16 panels were installed. Joe thought it would take one or two days. The Solar Gem guys were done in about 6 hours!! I was very impressed...the panels were well mounted with no wires dangling over the side of the house or running along side...I consider that a no no in solar install etiquette! Joe Johnson and his team went from the roof, into my attic, and out the side to the solar meter...very professional! The guys cleaned up the area and their mess every step of the way. By the time there were finished, they used a blower to clean up the area again! They also hauled away their trash...nice! Finally, Joe pulled all of the necessary permits and had a team member present during the final city inspection! There was an issue with one of the proposed drawings, but the city inspector stated it was not Solar Gem's fault, but rather a piece of equipment the city requires and wanted Solar Gem to fix in the plans. Joe was quick in making the change and about two weeks later we were approved to run our solar unit! Our city was nice enough to run a rebate program and Joe was there every step of the way to insure we maintained eligibility for the rebate. It's been almost five months now and our electric bill has gone way done to almost nothing! We hope to achieve better savings in the Summer once we get the AC going. Incidentally, we created our system where we are only 85% efficient...so why only 85? I explained to Joe that my wife didn't like the look of solar panels on the roof and she wanted them out of sight from the street. Working with Joe, I was able to place the panels out-of-sight and we were both happy! Even after the install, I have kept in touch with Joe because Solar Gem offers panel washing and troubleshooting. Solar Gem is a great company and I am happy to recommend them! *****Summary***** ++++Positives++++ Shows up for bids with materials and samples to present Great staff Quality work...no dangling/visible cables! Fair pricing Pulls permits Answers phone calls ----Negatives---- none read more

Absolutely fantastic work pleasure to work with. Joe explained everything including the entire process of getting permitted in Riverside and the limits that they place on the homeowner regarding number of KWh they allow. Awesome that the panels he uses are manufactured in Texas which I have read retrains oil workers to work in clean fuels Joe explained every step in detail. Couldn't be happier with our choice. read more

Joe Johnson did an excellent job for me. He was much more knowledgable about the process and different options than any of the other companies I got quotes from. I highly recommend SolarGem if you are interested in solar. No scams of gimmicks. I was up and running in no time. read more

I'd like to let all interested parties know about the company that installed my solar system, Solar Gem. Before signing on with solar Gem I spoke to several providers and I'd like to say NONE came close in presentation to Joe Johnson and Solar Gem. After the initial meeting which was not a high pressure sell at all, my wife and I along with our financial adviser felt the best and only choice was Solar Gem. Joe and his installers was very timely and professional throughout the entire process and just a great bunch of people to do business with. If I were to do it again I'd definitely go with Solar Gem and if you're thinking of going solar I strongly suggest you talk to Joe Johnson at Solar Gem before signing on with anyone else bar none. read more

Joe and his crew did a great job installing my solar panels from Go Green Solar. I appreciate the quality work and Fern was great to work with, too. They are very capable of solving unique problems, which my house had many, and getting things done in a very timely manner. Highly recommended. read more

Solar Gem is definitely the go...to company for your solar system. Very professional... great communication in explaining the project... the process... the cost and benefits. Joe delivered on everything he said. His team arrived when scheduled and completed the job on schedule. I only wish I'd known Joe and Solar Gem years earlier. Highly recommended. read more

Our experience with the owner, Joe Johnson, was excellent from start to finish. First of all, you always deal with Joe, so you don't get passed from person to person. Joe is straightforward, explains in detail what he has to offer, and doesn't pressure a sale. Before giving a quote, he did a detailed examination of what the job would entail. The price was lower than the other company we got a bid from. He and his crew were always polite and punctual, the work was completed in a timely manner. There was attention to details like placing the solar line below a row of bricks in our patio and carefully replacing the bricks rather than doing something easier but uglier. In fact, Joe ended up finishing the brickwork himself. The best part is the pudding. The proof's in the pudding. We've had our system for around 6 months; and we are on track to produce the amount of power that Joe estimated and that will totally cover our electric need. Solar Gem has great reviews. I'm always skeptical of reviews, but our experience completely matches those great reviews. Could not recommend SolarGem more highly. Our experience with the owner, Joe Johnson, was excellent from start to finish. First of all, you always deal with Joe, so you don't get passed from person to person. Joe is straightforward, explains in detail what he has to offer, and doesn't pressure a sale. Before giving a quote, he did a detailed examination of what the job would entail. The price was lower than the other company we got a bid from. He and his crew were always polite and punctual, the work was completed in a timely manner. There was attention to details like placing the solar line below a row of bricks in our patio and carefully replacing the bricks rather than doing something easier but uglier. In fact, Joe ended up finishing the brickwork himself. Took care of everything with the city; we didn't have to bother with the city at all. The best part is the pudding. The proof's in the pudding. We've had our system for around 6 months; and we are on track to produce the amount of power that Joe estimated and that will totally cover our electric need. Solar Gem has great reviews. I'm always skeptical of reviews, but our experience completely matches those great reviews. Could not recommend SolarGem more highly. read more

SolarGem is a great company to work with on your Solar project. Joe is an honest person who can help you through your Solar project and save you money. He explains everything simply and makes it easy for you to understand what will be done. The quote process was easy and fast. He did not need to take a long survey and spend days of your time getting other people out to decide what needs to be done to save you money.There is no pressure like with other Solar companies that we received quotes from. Joe makes you part of the process but you do not need to run his project for him. His team is very professional and kept everything clean and communicated well when they needed something. You should buy your system from SolarGem and do not lease it from Solar City and devalue your home. You can afford to do it right with Joe Johnson. read more

I had them install my system several years on a house that I ended up selling. Because of their professionalism and courtesiness the first time I went with them to install new system on the house that I bought to continue saving money on my electric bill, and once again they did an outstanding job helping to make sure I had a large enough system for the new house. And once again they were very courteous and very professional. Every time I talk to someone who is thinking about going solar I always tell them to utilize this company if they decide to because they will not be disappointed with their work and planning the system out. read more

It has been a few years now and I absolutely love our solar panels. Our electric bill is between $10 and $20 a month. Each year SCE pays us about $160. We have had no problems whatsoever. Solar Gem will come out and clean your panels for about $50. Keeps them in top working condition. Well worth it. read more

Joe with SolarGem is a true professional, honest and hard working. I highly recommend Joe and his company for a solar system on your house. The job was finished on time as promised and then Joe took the time to explain to me how the new solar system worked and how I can check it's performance via a link on my computer. He responds quickly to your calls and ensures that you are completely satisfied with his work. It was a great choice for me. read more

Solargem installed a photovoltaic system on our home in Huntington Beach CA in November 2016. We found them to be very price competitive, the quality of their installation seems very good, there were no surprises, they came when they said they would and completed the job in the time they said they would, and there were no extras. The installation team was very customer friendly, easy to talk to, very responsive to our needs and requests. Furthermore they went the extra mile on repairing tiles and getting everything looking good. We have had other installations in the neighborhood by other contractors that are better known nationally (that is, the largest firm) and the Solargem installation looks much more professional, in my opinion. I wouldn't hesitate to give Joe Johnson and the Solargem team the highest recommendation based upon our experience. read more

Joe and his crew of diligent professional workers completed my 18 panel ground mount system with City permits and inspections quickly and efficiently. Great people to work with and I recommend them highly. read more

Finely I can write a review for our Solar system. We have since September 2011 a Solar system on our roof. We get paid every month our electric bill and we safe each month some trees. Our big concern was to find a good company to put the Solar on the roof. We found one of the best family company we ever hired for our house. They were very knowleable and did what they sad. Joe Johnson did a excellent job for us. read more

Joe and Ben, of SolarGem, answered every question I had about every aspect of the process. They took care of everything,Permits, financing, paper work, dealing with Edison, everything!. I had 6 other companies give me estimates for solar installation. SolarGem installed a more efficient system with better panels and the same warranty for THOUSANDS less. But even more importantly, They have outstanding customer service and pay attention to detail. I would highly recommend SolarGem. I have already referred 2 of my friends to Joe and Ben, of SolarGem. read more

After contacting SolarGem (I was referred by an ex-coworker) the owner Joe Johnson came out to look at my house and give me a quote. After getting several quotes from other providers, none could match the price point of SolarGem. They all had excuses why theirs were higher and kept calling even after I told them no trying to get me to change my mind by lowering the price. Why not just give an honest quote to begin with instead of trying to high ball the customer then try to make them feel like you are doing them a favor by lowering the price. Joe came out and gave the lowest bid right off the bat and told me to think about it and let him know. He never called to bother me and only contacted me when I would call him. I had him set to install my system but at the last minute I changed my mind and wanted to go a different route. I wanted the panels on only the back portion of my roof and not split up onto different parts of the roof. I ended up purchasing 20 345 watt panels instead of 24 285 watt panels but ended up with a larger 6.9kWh system. While they were doing by solar I also had them redo all my existing fascia boards. I couldn't be more happier with the work they performed. Once the system was up and running my first month of solar usage was a -254kWh with a bill of -$31. The only thing you still have to pay are the tax and transmission fee from Edison which came to $8.88. With the rollover of energy I can use my air conditioner all the time now. Do yourself a favor and call Joe at SolarGem if you are seriously looking at getting solar installed. Plus all parts are american made. read more

Solar Gem was recommended to me by Competition Roofing as a very professional company who would give me a better price than any of those big box solar-advertising companies. I completely agree. Almost my entire family had gotten solar panels, so I have their anecdotes. Other than that, I didn't know much of anything about solar panels and I hadn't done much research. So when I met Joe Johnson I was thinking that I would have to ask a thousand questions. Well I didn't because Joe jumped in and told me all about it (solar and the Federal rebate program), leaving only a few questions for me. After weighing the cost of the roof and solar panels, I came to the conclusion that the Federal 30% tax rebate program was too good to pass up. Joe worked with Bob of Competition Roofing to coordinate their work (I didn't have to do that!) and in one week both were done. I am still amazed and how quickly the solar panels and the new electrical panel were installed. And both are really beautiful. After Joe turned on the solar panels he showed me how the new electrical meter was running backward, a fun thing to see! And we sat down and chatted; I felt like he was giving me space to ask any lingering questions, which I did. I really appreciate that about Joe, he is very patient. So even if you're just thinking about getting solar panels I recommend that you have a chat with Joe, you will learn a lot. read more

SolarGem and Joe Johnson exceeded my expectations in all aspects of the project. After conducting in depth research into solar panels and the companies that install them, I decided on SolarGem. Our family has been using the solar system for a little over 6 months. Every month I am so grateful with our decision. Thank you Joe and SolarGem!!! read more

It is now one year after installation. There have been no problems whatsoever with the system. Joe designed it to give a net electric bill of zero. We are going to owe Edison about $50 for the YEAR! That's awfully close to zero. I looked at daily usage. The system generates enough energy even on the shortest day of the year on sunny days to cover the entire 24 hour period. Of course it also depends on the weather, the more cloudy days, the less your system generates. If you're in the market for solar, read the other reviews and then give Joe a call. You have nothing to lose and lots to gain. read more