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    Falcon Ridge Roofing

    4.5 (98 reviews)
    Closed 7:00 am - 7:00 pm
    Updated 3 weeks ago

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    10 minutes

    Response rate

    100%

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    They are very professional and easy to work with. Before and during the process they communicate well and get back to you promptly. They also handle all the city inspection requirements and appointments. My roof is probably more of a challenge than most because of the height, multiple levels and steep pitch, but they were able to do a fantastic quality job. Also they use high quality material offering a 50 warranty to give me peace of mind. Would definitely recommend.

    F.R. Roofing just completed re-roofing my entire 35-year-old tile roof in only a week. Daniel and the entire crew were always professional, pleasant, and extremely hard working even in the 90-100 degree heat. The price was very reasonable and costing was very transparent. They helped coordinate removal of existing solar panels, gave suggestions on re-tiling, and overall were a pleasure to work with. You won't go wrong if they do any work for you.

    Proof that I was an actual customer
    Alexis V.

    Unprofessional is all I can say. I regret hiring them for my roofing project. See reasons listed: ON UNPROFESSIONALISM: 02/20 my original appointment start date, i was wondering where they were so I called them at 9am to inquire what time they will arrive at my house. They responded by letting me know that they won't be able to start my project due to the oncoming storms. While that was understandable, the issue with that is that "i" had to call them myself the 9am of the start date, instead of them calling me the night or day before. How unprofessional was it to not reach out to the customer ahead of time! I had spoken to my managers about my work schedule just for this project. Also while figuring out when we can do it so I can refigure out my work schedule, Leslie tells me "let me figure this out.. i'll call you in 45 minutes." She never called!! I had to call again 4 hours later!! 03/05: Daniel texts me to confirm that my project will begin the next day and their arrival time would be between 7-8am. The following day comes and we are again wondering where they are. We called their office and they didn't arrive until past 8:30!! So unprofessional and again, WE had to call to ask where they are. Professionalism would be to call us to inform us if anything happened that made them run late. 03/07: day 2. Again, we were wondering where these guys are. 9am, I call their office. Leslie explains to me that they are probably waiting for the clearance from the city inspector. Again, while that was understandable, I wish that part of the process was explained to us or that they would have communicated that their arrival time would be based on the city clearance. Again, when Leslie says "I'll call you back in x amount of time," she NEVER does. They did not arrive til closer to 11:30am. 03/10: the project has been completed and Daniel was supposed to pick up the check. I had given them my husband's phone number because I will be either sleeping for night shift or will be at work. First, this process of waiting for Daniel to pick up the check dragged all the way til Monday 3/13 because Daniel kept flaking on us when it came to picking up the check. We emailed them and they apologized saying that Daniel had a minor emergency. But again, the unprofessionalism of not giving the client (that you know is waiting for you) a courtesy call. We had to again initiate communication or they'd have no plans of telling us ourselves that Daniel won't be coming. Then, finally 3 days later, he calls ME while i was at work despite me being clear to them to contact MY HUSBAND who has been waiting on Daniel all weekend. ON PRICING: Just a tip, if you were to hire this company, while arranging financing, please include about $3-4,000 on top of their quote or go with other reputable companies here on Yelp that are more clear with what is included in their estimate. That is what I should have done. While FR Roofing had great reviews and the best price initially, my project ended up being $3,286 more than what was quoted. While it WAS explained to me that plywood and broken tiles might have to be replaced, Daniel said that it would only cost a few hundred "depending" on what happens. Those are thing's we'll truly never know but I wish I had went with the companies who might have quoted higher but included the broken tiles and plywood already. Another thing that was NOT explained was that the city permit was not included in the estimate. I wish that was also explained or that I had went with the other companies that may have quoted higher but included the city permit already. $3,286 ABOVE the original estimate was a lot. And there was no communication during the week whatsoever so I could prepare $3,286 more than the money I had for the project. All of this was a surprise at the end. ON CUSTOMER CARE/WORKMANSHIP: The workers had chipped small areas of my house paint and I wanted FR Roofing to just help me fix it. With all the rains, all this chipped paint is risking my wood for termites and dry rot. Once again, Leslie never calls back whenever she says she would and you'd have to initiate all follow up conversation. While this is a small project it could lead to costly repairs if not fixed soon. Joseph came by 3 days ago and was very dismissive of my issue and already hinted that they don't want to help me fix the areas where their workers chipped paint and exposed wood. If FR Roofing won't assist now with something minor, what makes me confident that they are going to take care of their customers and honor your warranty when something major comes up down the road? These people were only kind when they wanted me to hire them for my roof and when they wanted me to hire them to install solar in my home. But when I reach out to them to fix minor issues that their workers caused, they become dismissive and not want to do anything. I am thankful I took the time to think about whether to go with them for my solar system.

    House was build in the 50s and wasn't even sure how old my roof was. Daniel/Joe and his team did an awesome job on replacing my roof and fascia. Daniel keep me in the loop with all necessary updates. His team with professional and cleaned up everyday after complete the day. Even my neighbor was impress of their work and cleanness each day. I highly recommend them for your roofing needs. An excellent company that provided me with superior customer service and excellent workmanship.

    The paper under the tiles is worn down.

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    12 days ago

    just had the pleasure of meeting Daniel. He did a fantastic job and we are extremely satisfied with how things turned out.

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    Samantha M.

    Thank you. We greatly appreciate working with you and your trust.

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    2 years ago

    Wonderful company! They resurfaced our flat roof. Very trustworthy & hard working. I wouldn't hesitate to refer & use them again.

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    2 years ago

    Found out their license was suspended after they quoted $58000 for roof replacement when others quoted only $17000.

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    Page 1 of 3

    Ask the Community - Falcon Ridge Roofing

    Review Highlights - Falcon Ridge Roofing

    Daniel JR was very informative and knowledgeable and made us feel comfortable from start to finish.

    Mentioned in 59 reviews

    Read more highlights

    HPM Solar

    HPM Solar

    5.0
    (110 reviews)

    Had to have roof replaced due to leaking during rains . Solar panels needed to be removed…read more They coordinated with the roofing company so everything would go smoothly. They were professional, clean, cordial, and the end result was exceptional. I am very pleased with the work performed and everyone that was involved. I hope highly recommend them especially since it's so hard to find a company that will still be around in years to come. My worry was that the installation may contribute to future leaks due to rain. I observed the installation process asking questions and am satisfied that I won't have any issues.

    Our first solar system was installed through Project Solar, which outsourced the installation, and…read moreunfortunately it was a nightmare from start to finish. Because of that experience, we were very cautious when we decided to add more panels and reached out to several different companies. From the very beginning, HPM Solar stood out. They were easy to work with, communicated clearly, and consistently kept me informed about every step of the process. There were no surprises and no guessing about what was happening next. We were also extremely fortunate that an earlier installation slot opened up, allowing HPM to fit us in just in time to take advantage of the expiring tax credit -- something we truly appreciated. The installation crew was excellent: professional, efficient, and respectful of our property. They did great work and made sure everything was cleaned up before they left, which really showed their attention to detail and pride in their work. Overall, the entire solar process with HPM Solar was very smooth and stress-free, a complete contrast to our previous experience. I would absolutely recommend them to anyone considering solar.

    Option One Solar

    Option One Solar

    4.9
    (76 reviews)

    This experience was exceptional! The company that installed my system has gone bankrupt so Tesla…read moredirected me to its trusted installers in the area. I picked Option one right at the top. Natasha was professional and very clear with communication from the start. She set proper expectations on communication with Tesla would take a week or two. The day she received the go ahead from Tesla she called and scheduled the install asap 4 days out. Later the same day they had a cancellation and were able to get everything scheduled the next day. Anthony and Jeremiah arrived at the beginning of the arrival window! They were professional, great with communication, and ready to work. I had several questions and they were prepared for all of them and super helpful. The battery removal and install took less than an hour. Naturally Tesla's update took twice as long. LOL. Still total time was under 3 hours. I have managed 100s of installers and worked in Solar, this was a fantastic expierence! Because the Tesla 3 has more storage than the 2 I asked about adding some of my Breakers to the back-up and they had options for us to do that. Obviously we Highly Recommend This Team!

    Final Update: I just had Option One out at my home today to replace my inverters and I'm very happy…read moreto report my system looks to be back to fully working. The installers were awesome and got me going quickly. So regarding the communication issues I had with the company, things happen, people get busy and sometimes delays do occur. I'm just glad we were able to get everything resolved. Pricing, I did get a couple of additional quotes and Option One blew them out of the water. Could it be those other companies assumed I needed the parts and labor? Maybe, but I was very clear that I had the parts already. Bottom line it never hurts getting quotes and going from there. Service, so I got all the paperwork done yesterday early afternoon and was scheduled today (5/1) at 8am. I do realize there needs to be a buffer between appointment time and actual arrival time, I usually just assume an hour after the appointment time. But the techs were here at almost exactly 8am. As I have very limited knowledge on solar panels, the fact none of them fell off my roof (panels or techs) and nothing blew up, then it's safe to say they did a fantastic job. In the end my system is fixed and I'm happy. Also if I ever need work done on my system again I'm calling these guys up.

    Falcon Ridge Roofing - roofing - Updated August 2026

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