Very responsive and professional. Did the job quickly and efficiency. I would use them again.read more

Well, Brian's plumbing did an excellent job of installing our hot water heater. Previously they…read morehave done the installation of our well pump a few years ago. This is my go- to plumbing company. The installer arrived at the arranged time and the cost was right in line with similar plumbing companies in the area.

I recently had RDU Plumbing replace a mixer valve in my hall bath. Brian was responsive, on time…read moreand also the quote to replace was very reasonable. He also went the extra mile and replaced the toilet seat I had purchased to replace myself in the same bathroom, without charge. He gave me a quote to remove my current garbage disposal which is reasonable. I will be calling him soon for that work. I highly recommend his services.

Does not service attic installations of water heaters.read more

Legacy Plumbing has been our go-to provider for years now…read more This wee, we contacted Legacy when it appeared that our water pressure had suddenly increased. At the same time, possibly as a result, we suddenly had a leaking toilet. Corey and Tony responded. Our water pressure psi was 90, far too high. Corey replaced the valve regulating pressure, bringing it down to 60 psi, while Tony fixed the leaking toilet. They did a great job, and I would recommend Legacy Plumbing to anyone needing service at a reasonable price. Joe W., Cary

This is our second time using Legacy plumbing, and there is a reason for it. Originally, our…read moreneighbor recommended them to us for a minor repair job. This time it was to replace our water heater - their tech Corey was really good, professional, and kind. They responded quickly for Corey to come out and give a quote and then a couple of days to do the job. We seriously couldn't have asked for a better experience all the way around. Highly recommended.

We hired NC Water Heaters / NC Home Remodeling to do a number of electrical, plumbing, and…read morecarpentry repairs on our house and it has been an extremely frustrating process to deal with them. Overall we had a number of issues with the quality of work and felt that we were overcharged when we saw the final product of what they did. It was not all bad, and specifically we felt that the electrician they sent was very helpful and did a great job. However, the problems that we had completely soured our opinions of NC Home Remodeling and we would not recommend them to anyone. The first issue was that they did an extremely sloppy job filling in the grout on our brick steps to the point that they had to send out people multiple times to try and clean up the job. We were told that the worker who messed up the job was let go which made us question why inexperienced people were being sent out to do jobs that they didn't know how to do. Additionally, when installing a new toilet, we realized after the job was done that the toilet that was installed was too big and no longer allowed the bathroom door to close. I don't know how the plumber missed this, but we had to get them back out to switch the toilets around. We also had them quote installing a railing in our attic, which they originally quoted at $850.00. When we saw the final product all they had done was drill a 2x4 to the wall and attach a piece of lattice to the side of the steps. The cost of materials must have been less than $50, taken less than an hour to install, and looks extremely amateurish. I have pictures attached, it looks terrible, the 2x4 isn't even sanded, doesn't go the full length of the stairs, and is nothing like what we expected. I emailed them about it and they said that they decided to go a different route from the original estimate and dropped the price to $400.00. I don't know if they would have dropped the price if we hadn't said anything, but if I had known this was the level of carpentry they were going to do I would have just done it myself. There were several other things we had to go back and forth on to make sure the work was actually done which just made it an exhausting process. We were billed $800.00 for a painter who was at the house for 1 hour and didn't paint two of the areas he was supposed to do, so they only dropped it down to $650.00 only after we pressed them on it. They also billed $250.00 for gutter cleaning which was never done, so we had to point that out and get them to take it off the invoice. I know that this company is mainly a water heaters company and I am guessing that they branched out to home remodeling because there is a high demand for the work, but it seems like they overextended themselves and do not have people who know what they are doing in this field. We will not work with them again and I would suggest that you look elsewhere for home remodeling work.

Less than impressed. NC Water Heaters was hired to complete a few minor repairs after a home…read moreinspection. Their employee did a great job in resealing a toilet. The same employee installed a drain pan under my washer. That employee left a large dent in the front of the washer and somehow damaged the rods inside. I had to hire an appliance repair company to fix the washer (almost $300). NC Water Heaters did deduct this from my bill. They evaluated a light switch that was noted in the inspection report. This 5 minutes cost me $85 even though the employee did nothing!

I had a sewer line back up into my laundry room after hours (already had an appointment scheduled a…read morefew days out but things went from bad to worse). Poole's was up front that just coming out after they closed would be $700, so I spent the night at a friend's. The next morning, they managed to move some things around to get me in that day at 10am. A two-man team showed up and got to work while k went back upstairs to keep working. They were polite and explained things. Fortunately they did clear out a clog in about one hour. I appreciate that Poole's will actually give you a figure/quote without charging you a fee to simply come out, then give an estimate. I would call them again (crossing my fingers that won't be necessary).

Poole's Plumbing did an excellent job of installing a Rinnai Tankless Water Heater. They insulated…read moreall my hot water pipes, installed a WiFi controller so that I can start/stop the heater from my phone, or by scheduled time. The quality of workmanship was superb. I would recommend them strongly.

Quality of work impressive. Time spent on repairs reasonable. Tech was very knowledgeable and very…read moreefficient.

I had a late-night water leak, cold weather, potential disaster New Year's Eve and the dispatcher…read more(Luis?) had someone out to the condo within 1 1/2 hours. Very customer-service oriented. Andrew did a superb job, even checked the downstairs and did not overcharge. It appears Unlimited Plumbing is full-service HVAC, so that is convenient, too. I could not be more pleased.

This company is a big scam. They did work which failed…read moreinspection twice and they are not reachable at all and do not respond to the request for repair after filed inspections. Never work with kind of company which have no credibility.

The Raleigh Plumbing Department helped us get ready to sell our house when we were moving from…read moreRaleigh to VA! We had a various plumbing issues... lots of water pressure problems. They came by addressed everything in a quick and professional manner! 6/6 for sure!

Worst quality plumber ever, and very rude! They did a lot of work on my house, both repairing and…read moreinstalling. Having the name " 24/7 " is a joke because several times they were complete no-shows without notification phone calls. I wasted three different Saturdays waiting for Brandon to show up to do work and he never called or showed up. They also did the same thing to me twice during the week. Now it's 8 months later, they still haven't completed all work that I paid them for. They couldn't even install a showerhead properly, they installed it way too high and recessed for practical purposes, they refused to take responsibility and I had to end up paying additional money to have it fixed. This company from the top down is not trustworthy and does very poor quality work, and they are rude and argumentative.

Horrible customer service. His guys came out and myself his guys marked everything out. when I came…read moreback. Nothing was where it was supposed to be. I had to call several times to get an update about completion of the rough in. His response was, oh we had an emergency call we had to go. They dug a hole I. my back yard and left it open for several a couple of months. They were supposed to run a camera in the septic pipe to locate the septic tank. I had to call and ask when they were coming to do that. His response was oh my camera is broke I have to send it out to get repaired. His guys tore down hvac ducts because they were in the way of running the water/drain lines. I know it was them because no one had been under the house except them. I told him an out the issue and he said I have to side with my guys because I wasn't there to see them do it. Absolutely zero communication with them. Not from the owner or the office employees. If you are running a plumbing company you should have service techs and installers. This happened on multiple occasions. They set me back a month. I do not recommend using them for any projects.