Had some problems with our unit. Purologix got it fixed even after I thought it was still not…read moreworking correctly. They continued to come out and test the unit and explained everything, cleaned it, refilled it and reset the schedule for optimal results. These are great people with a great business. I can highly recommend them. The unit itself is the best on the market so don't hesitate to call them.

I like the equipment I like the way it fits my house. Russ was good with helping determine that…read moreit's reliable. Water is great. This is the second day. I've been waiting for a callback from a missed service call I'm about done with these people. Ironically, I saw a LinkedIn ad for a dispatcher I think they need more than a dispatcher. They need more techs. I am not calling them again it's likely that I may replace this equipment with someone else that understands the concept of missing a customers schedule and how important following up is. UPDATE The service outage was an anomaly. Several individuals were ill and couldn't be at work and one person could not successfully juggle everything. I received a call today. We've set up an appointment. I understand what went wrong maybe I overreacted a bit, but it was so different than my prior service experiences. I thought something had gone downhill permanently, but it looks like I was wrong.

Excellent work and customer service. Very nice team and great work on my house. The Water quality…read morecame up right away.

Today I finally made contact with the right person to resolve my scheduling issues and we're all on…read morethe same page. Going forward it should be much easier. Thank you Brian

We had a whole house water filter installed in early November. Our city water had high levels of…read morechlorine (and other chemicals) which made showering abrasive. Amber and John had high levels of customer service and found a solution for us that would work the best. We ended up settling on a water filter with no softener. The master plumber Todd came out on time, and performed the job cleanly. One small part was missing, and the owner came right over to replace it to ensure the job was completed on time. So A+ on customer service. The water filter did an incredible job filtering out chemicals; it was unbelievable how much better showering and other living functions were with the filter. I am bald so I often get scabs on the top of my head, which was caused by chlorine drying out my scalp. No more! I had a fantastic experience with this company and would recommend for anyone looking for a water system.

From the owner: When you need emergency Raleigh, NC Plumbing services, call Clear Choice Water Solutions, Inc…read more immediately. Our technicians will quickly respond to provide the service you need.

Jake was thorough in replacing our annual water filter service. He is very knowledgeable and…read moreengaged - he cares about his work. Would definitely recommend him.

Honestly, I was not happy with the way these guys conducted business. We asked for service and…read morewhat we got was a Water Test and a sales pitch for a new system. They then proceeded to charge us $200. When asked about the charge, he said they had to put trucks on the road. $200? For essentially nothing. I still need service. So while your mileage may vary, my personal experience was not good and I would not recommend them to anyone.

Woke up this morning with no hot water. Call Pure Water Plumbing and Alex had our new water heater…read moreinstalled this afternoon. On top of that they left the place clean and did a neat job. Thanks!!

Want someone that truly understands water? A company that picks up the phone and can explain their…read morerecommended solution, in detail, for the particular needs of your home and family. Stuart of Exquisite Air & Water is who you want to hire! We have used Exquisite Air & Water in two of our homes now. Our first home in Pittsboro on city water. Stuart came out, tested the water and his great understudy, Jeremy, installed a RO system under our kitchen sink and ran a RO line to our fridge. Our second home (Durham) is were his expertise shined! When we moved into our 25+ yr old home we got 3 quotes as we needed a new well pump, well tank, RO and softener (VERY hard water). We learned the hard way by going with a company that could "do it all" (with good reviews) as Stuart doesn't do wells and our choice turned into a nightmare. The newly installed softener head broke 3 x's thus causing a sulfur smell in our water as the lack of backwash contaminated the lines. Said company chlorinated and even replaced the softener fully, but could not remedy the smell. (Note: smell occurred only after softener head broke.) The kitchen RO tank was also not holding as much water as it could have and lacked pressure. New well pump fried as they forgot to ground it at the head. Back and forth and months of frustration we finally called Exquisite Air & Water for help. Stuart and I had many emails and phone calls determining how to proceed. His patience and knowledge a gift as we were distraught going through what I just mentioned. Under Stuart's discretion, kind and patient Jeremy placed a new easy to use softener system, carbon filter, and big blue pre-filter in. They even got our RO system to hold more water in the RO tank and have a more powerful stream at the sink. How we wish we would have gone with Exquisite Air & Water from the start! Fair pricing. Highly recommend!

We had a Pelican/Pentair system installed yesterday. Jeremy, the tech showed up on time with a…read moremask and was very professional and efficient. He had a helper, Noah, I think. Both of them did a great job and were very polite and respectful. They arrived when they said they would and finished in a fair amount of time. We are very pleased with Exquisite Air and Water Service and would highly recommend them. Their techs and service are outstanding. I know my profile says SanFrancisco CA, but I live in Fuquay Varina, NC

I'm very satisfied. They showed up on time and diagnosed the water heater problem quickly…read more My only gripe is they add in a flush without asking for $125. However, if you buy it up front it's a $50 discount. I bought it, but I want to know it's there.

Service: 5 Work quality: 5…read moreCleanup: 5 Efficiency: 5 Date: 10/13/2025 Job: Maintenance to flush out tankless water heater Brandon arrived and immediately got to work on the water heater. He explained everything he was going to do and finished it in about 30-45 mins. Then, he cleaned up the area and was done. Great work and very efficient. Thank you!

Getting a second opinion from Walter saved us a complete reinstall of about $7K! Come to find out,…read morethere was nothing wrong with our pump and just needed some air and a new pressurizer to which he didn't charge us for. I was blown away by someone that's genuine, honest and experienced and doesn't believe in ripping people off who don't know anything about well pumps. Highly recommend Walter and his crew.

Called Walter and he texed me an estimate and said he had serviced my well befiore and knew what…read morethe problem was. He never serviced my well before and how could somone give you an estimate without diagnosing the problem? unbelievable.

Been using The Water Specialist for years to service my filtration system. Always punctual and…read moreefficient. Excellent, knowledgeable technicians, particularly Randy, who provides extra level of knowledge and professionalism! Highly recommend!

I called to see if they could give me an estimate on a well issue. Luis came out and he told me…read morewhat he thought most likely the problem was and gave what I thought was a fair estimate for the work. He had the parts on his truck and had us up and running in less than an hour. His repair worked like a charm and my wife and I could not be more pleased. We would not hesitate to use them in the future.

Unfortunately, we had very terrible experience with this business . Owners hired us to do cabinet…read morework on one of they projects , this was the first and last time when we agreed to work with them. Let's start that owner have no idea about remodeling process and everything what involve that . They made a deposit for materials, and after cabinets was installed they start coming up with all kinds of excuses just do not make a payment. But apparently they were posting the pictures of the job stating it's "completed" . After weeks of waiting for payment we informed them that we are putting lean on the property and taking them to court for non payment , mean time we got in touch with home owner and informed them about entire situation. Apparently, and we were not surprised, home owner had no idea that there is any "issue" with the work and they confirmed that project was completed long time ago and they paid everything for a project. And at the end they blocked us everywhere. For future clients- think 10 times before hiring them ,because you may ended up with lien on your property.

Eugene and team gave great service in a timely manner in a time of need. Great follow up service as…read morewell to ensure that all was well. Many thanks.