We called them the evening of the Friday after Thanksgiving. They returned our call within 20…read moreminutes and walked us through checking for some common issues. Our problem was quickly resolved. No charge.

Had an issue with water late at night, called at 10pm and they walked me through a few steps over…read morethe phone right then, when that didn't work, they were out first thing in the morning and solved the problem right away. They then proceeded to clean out filters, reset other systems and get me back up and running in under an hour. Highly recommend and will be using them moving forward!

Our pressure bladder went bad and we were without water for +24 hours, and if you are on a well,…read moreyou know how desperate we were. I called Action Well & Pump because they came up first. Heather was friendly, gave great advice and had a crew here before noon! Seth & Morgan were professional, friendly and took time to explain in great detail (because I asked tons of questions) what was needed and how they were going to repair it. In less than 2 hours we had water again! I was so impressed by the price, the great workmanship and the professionalism from start to finish of Action Well & Pump then if I ever have another issue with my filtration system or my well or any other portions of any of these things, they will be the first call I make!

From the owner: "Action Well & Pump has experienced, licensed well contractors that have been in the water well…read morebusiness for over 35 years. We offer free estimates, same-day service, and emergency services. If you are experiencing well or pump problems, no water, low water pressure, or dirty water, feel confident that we have a fast solution for you. At Action Well & Pump, we carry a fully stocked truck which allows us to not charge our customers the trip charge. We have everything you need to get your water back up and working. Interested in filtration? We carry a full line of well water filtration products. We also work with all insurance and home warranty companies. The best part about Action Well is We Are Local! Give Us a Call Today!"

N W Poole is responsive, prompt, knowledgeable and professional! We highly recommend them.read more

IF I COULD GIVE ZERO STARS I WOULD. This company charged me about $5k to replace a well pump that…read moredidnt need to be replaced. The problem tuned out to be a pressure switch that they had previously replaced. Now they refuse to provide even a partial refund, claiming that since I signed a bid that this is entirely my fault. Their staff seem to be good people, but the two owners Kevin and Kris, are not people you want to do any business with.

I recently had Mr. Jenks replace my well pump with several other components…read more Mr. Jenks is knowledgeable and professional. I think the workmanship is top shelf and the charges are fair.

From the owner: Keeping your well running clean and clear!…read more Proudly serving the triangle area and the surrounding counties for over 25 years, Jenks Water Pump Service is a family-owned and operated company. We are dedicated to serving our community with exceptional service and affordable, low prices. We strive to always offer competitive and level pricing. On top of that, we want to achieve full customer satisfaction each and every time. Your experience, as a customer, is very important to us, and should always be pleasant and professional.Call us now!

Called Walter and he texed me an estimate and said he had serviced my well befiore and knew what…read morethe problem was. He never serviced my well before and how could somone give you an estimate without diagnosing the problem? unbelievable.

Service: 5 Response: 5 (very quick!)…read moreIssue: Water flow good until 2 faucets run, then half the flow Repair: Replaced pressure tank Time to repair: 30-45 mins Date: 10/18/2023 About a month prior, the water flow from the faucet would cut in half whenever a toilet, washing machine, etc was running. At first, I thought it was the screen in the faucet was plugged up and I'd get "round tuit" to clean it out, but when other faucets started to do the same thing, and realizing how old the water pump is (over 20 years old), I started to get nervous it was the pump. I searched Yelp and found Walter, and had a recommendation from a neighbor who used him. I gave him a call and he actually offered recommendations to check which I had done except one. Once I checked it and a couple of other things that triggered me to look at, I called him back and he said he'd come out the next day to look it over. He came out and reviewed the well plate to determine the size needed for a pump. He didn't have access to the crawlspace since I wasn't home so he couldn't check the pressure tank. He called to give me estimates for a new pump and put it on the calendar for the following morning. On the morning of the job, while we were talking, his 2 guys went under the house and came out saying the pressure tank was shot and needed replacing. Even though the pump is old, Walter still recommended keeping it and that if it went out, he would fix it soon after calling him. It was a no-brainer decision! His guys replaced it in about 30 mins...excellent and very efficient crew! While they were working on the pressure tank, I asked Walter about the annoying event every winter when the temps drop below 30... the well freezes even with insulation in the well housing. He explained what needed to be done, then found what was needed on the truck and pulled all the insulation and re-wrapped the pipes with foam insulation then put plastic over the top, under the cover, to keep the cold air out. He had the stuff and just went ahead and did the job. Excellent service.... efficient repair work.... quick response to a call... friendly and informative with years of experience (he's been doing it since he was 15)... goes the extra mile to service the customer. Folks, it doesn't get much better than this! HIGHLY RECOMMENDED!

Excellent experience from start to finish.Jeff and Jamie were professional, knowledgeable and kept…read moreus informed theoughout the entire process. The work was completed efficiently with great attention to detail,and everything was done exactly as promised. Honest priceing ,High quality workmanship,and outstanding customer service. I highly recommend.

Honest and knowledgeable! They know the area after many years of operating. Well drilling is an art!read more

Had some problems with our unit. Purologix got it fixed even after I thought it was still not…read moreworking correctly. They continued to come out and test the unit and explained everything, cleaned it, refilled it and reset the schedule for optimal results. These are great people with a great business. I can highly recommend them. The unit itself is the best on the market so don't hesitate to call them.

I like the equipment I like the way it fits my house. Russ was good with helping determine that…read moreit's reliable. Water is great. This is the second day. I've been waiting for a callback from a missed service call I'm about done with these people. Ironically, I saw a LinkedIn ad for a dispatcher I think they need more than a dispatcher. They need more techs. I am not calling them again it's likely that I may replace this equipment with someone else that understands the concept of missing a customers schedule and how important following up is. UPDATE The service outage was an anomaly. Several individuals were ill and couldn't be at work and one person could not successfully juggle everything. I received a call today. We've set up an appointment. I understand what went wrong maybe I overreacted a bit, but it was so different than my prior service experiences. I thought something had gone downhill permanently, but it looks like I was wrong.