Had some problems with our unit. Purologix got it fixed even after I thought it was still not…read moreworking correctly. They continued to come out and test the unit and explained everything, cleaned it, refilled it and reset the schedule for optimal results. These are great people with a great business. I can highly recommend them. The unit itself is the best on the market so don't hesitate to call them.

I like the equipment I like the way it fits my house. Russ was good with helping determine that…read moreit's reliable. Water is great. This is the second day. I've been waiting for a callback from a missed service call I'm about done with these people. Ironically, I saw a LinkedIn ad for a dispatcher I think they need more than a dispatcher. They need more techs. I am not calling them again it's likely that I may replace this equipment with someone else that understands the concept of missing a customers schedule and how important following up is. UPDATE The service outage was an anomaly. Several individuals were ill and couldn't be at work and one person could not successfully juggle everything. I received a call today. We've set up an appointment. I understand what went wrong maybe I overreacted a bit, but it was so different than my prior service experiences. I thought something had gone downhill permanently, but it looks like I was wrong.

This is our second time using Legacy plumbing, and there is a reason for it. Originally, our…read moreneighbor recommended them to us for a minor repair job. This time it was to replace our water heater - their tech Corey was really good, professional, and kind. They responded quickly for Corey to come out and give a quote and then a couple of days to do the job. We seriously couldn't have asked for a better experience all the way around. Highly recommended.

Just wanted to say we had a problem with our kitchen sink drain and dishwasher, also with our…read moregarbage disposal. Cory did a great job and solving and fixing the problem. Very diligent and informative. Thank you.

Install a new water purification system! I was really impressed with the young man who came out to…read moreinstall it. It was definitely not his first time! He Did a great job all things considering there were so many things in his way! As for the value of a water purification system, I think if you're concerned about the water and drink as well as bath, etc. it was a great value. As I was very concerned about the quality of the water that I would be drinking!

Business Review: LHWS of NC - A Nightmare Experience If…read moreyou're considering Water Leaf of NC for your water filtration needs, I urge you to run in the opposite direction. My experience with this company has been nothing short of a nightmare--filled with lies, deception, and complete disregard for customer service. Deceptive Sales Tactics I hired LeafWater of NC to install a sulfur water filter for my newly purchased home. The salesman, Mr. Farr, knowingly sold me a system that was not capable of handling my sulfur levels. His water tests should have clearly indicated this, yet he proceeded with the sale, hiding the fact that the system wouldn't work. After installation, they instructed me to "run the system for two weeks" to allow it to cycle and function properly. That was a blatant lie. I later discovered that the system cycles in just 20 minutes--meaning if it didn't work immediately, it never would. They knowingly installed a useless system. False Promises & Poor Installation Failure to Connect the Refrigerator: Mr. Farr assured me they would connect my refrigerator water line. They didn't. When I called him about it, they said they would charge me an entire new installation fee to come back. Obviously, I refused. Delayed Installation: They scheduled my installation 10 days later than I needed it. When I found out the system didn't work, they scheduled another 10-day delay before attempting to fix it. Lazy Troubleshooting & More Lies: When the technician finally arrived, he claimed that two water lines were "flipped backward" and told me, again, to wait two more weeks for it to work properly. But as I already knew, the system cycles in 20 minutes, not two weeks! Useless "Process" to Avoid Taking Responsibility: After it was clear the system was faulty, they refused to take it back. Instead, they scheduled another technician visit 10 days out again, just to "read the panel." This was just another stall tactic. Customer Service is a Joke I called Water Leaf at least ten times, and every response was a robotic, scripted excuse. They refused to pick up the faulty system without first sending a technician--who, when he finally came, arrived in a car with no way to remove the system! When I explained this was pointless, he called his boss, and I received the same zombie response: "We have a process." Translation? "Screw you, we're keeping your money." Even Water Leaf's corporate office in Ohio attempted to intervene, but their calls to the Greensboro branch were ignored. That was two weeks ago--and Water Leaf still refuses to take back the filter. How I Finally Escaped This Scam Thankfully, I disputed the charge with my credit card company, which refunded my money and promised to take Water Leaf to court if they fight it. Today, I had a fully functioning sulfur filter installed by a reputable company (K-N-T-Co). Their installer confirmed that Water Leaf is infamous for being the biggest crooks in the area. To make matters worse, I found out that: Mr. Farr was fired from K-N-T-Co before Water Leaf hired him. This very house had a Water Leaf filter installed 7 years ago--and it was immediately returned! Mr. Farr was the salesman back then, too. He came here, recognized the house, knew the system wouldn't work, and still scammed me anyway. Final Verdict: Avoid Water Leaf of NC at All Costs Their sales team lies and hides critical information. They delay installations and repairs to stall customers. They refuse to take back faulty systems. Their customer service is worthless. I strongly recommend going with a trusted local company instead. If you're in North Carolina, stay far away from Water Leaf--unless you enjoy being lied to and scammed.

OMGosh, Bryan came out, fairly priced my water systems needs quickly. Once in his schedule, his…read morecrew was efficient and tidy. The follow-up results were just as promised. I'd HIGHLY recommend Water Guru to anyone with water problems. Dawn Proctor / Timberlake NC

This company is the best! At 4:45 in the afternoon I realized I did not have water. I called the…read moreoffice and told them what was happening and they said not to worry somebody would be out to take care of me right away. Within 20 minutes somebody was at my door and resolve the problem quickly and efficiently and I was absolutely thrilled. I've been using this company ever since I purchased this house and they come every year and take care of my water system. Excellent customer service and they get the job done each and every time I am a customer for life!

A&E was responsive, courteous, professional, they did an excellent job in servicing our system.read more

From the owner: We are a water conditioning company servicing Raleigh, Durham, and surrounding areas.read more

we have an eco whole house water system. you have to replace the pre and post filters every…read more5-6mo.-that in itself is a pain. but the kicker is they are never open when you go to buy these filters. corporate won't sell them to you and i'm still trying to find replacement filters online. my husband made 3 to 4 calls to the local business today and got an answering service each time. he asked to be called back and we still haven't heard from them-12 hours, and waiting. corporate says they are still in business!! i'll travel if i have to, but i won't be doing business with them again!!

From the owner: For solutions in your home, should you need a drinking water system for your home or treatment…read moresolutions for problem water such as chlorine or bacterial removal, Eagle Water Systems, Inc. can support those needs. Water Softening & Conditioning Equipment & Service, Water Treatment Equipment-Service & Supplies, Water Supply Systems, Water Filtration & Purification Equipment

I got emails saying delivery 2/12, no delivery, so I called and they said 2/14, no delivery that…read moreday. I called again and they said 2/17 we promise, no delivery. I called and they said 2/18. No delivery no email no call. They never once communicated with me beyond the false emails, I had to call them. I have been home for 4 different days waiting for this delivery, I have had to cancel my order. I wish I had read the reviews before I gave them my money, I hope I get it back. Laura S

Before Primo bought Ready Fresh the delivery and communication was very good. Now it is…read morenon-existent. Delivery is very unreliable and communication is via a call centre where the representatives are not helpful -through no fault of their own. If there was a competitor in my area I would change immediately. I am sure cancelling my contract is going to be a massive headache as everything is so frustrating with Primo. Primo doesn't deserve any stars.

Melvin is a true find! I had unscrewed the kitchen faucet…read morecap to see why the tiny, sealed LED light had gone out in the Allen + Roth faucet sprayer. Upon unscrewing the metal hose, it immediately retracted into the curved faucet -- slid through the tube and caught at the end of the pipe under the sink. I was able to feed it back up through the curved faucet, and could see the end of the metal hose up near the top side but was unable to pinch the edge of the hose and pull it through. I worked at it for a couple of hours -- trying and hoping that I could fix it -- but finally threw in the towel. Professional help was needed. Melvin answered my phone call at 8:30 am while on his way to an already scheduled service call. Hearing that we had guests who had just arrived the night before, he agreed to try and make it by our house that afternoon. Melvin was able to come by that afternoon, reconnect the water line, identify the part number of the faucet head, connect with the company's customer service department to determine the replacement part. Melvin is knowledgeable, patient, fair and kind. He goes the extra mile in providing plumbing service. Unbeatable!

I had new countertops installed which required me to get a plumber out to get the garbage disposal,…read moredrain, water lines and new faucet installed. I didn't have a second thought about who to contact and sent a request through to J Plumbing Service and arranged for a time for Melvin to come out to install. As with the previous job he did it was excellent work at a very fair price. I would recommend him to any of my friends or to those on Yelp looking for a good plumber at a great price.