I had a Kohler faucet in my shower that really leaked. Ben and Mason came out, figured out the issue, and suggested I contact Kohler to get the part because it should be under warranty. We did so, but Kohler sent the wrong part (not the part that Ben said we needed), which Ben discovered when he came out the second time to fix the faucet. So, we went back to Kohler, convinced them that Ben knew which part was needed. They apologized and promptly sent it, and Ben (and Mason) came out a third time -- it was the right part, and Ben promptly fixed the shower faucet. Big kudos to Ben, for his expertise, kindness, and patience, and to Mason for being his great helper. read more

A plumber you can [finally] trust. https://cksplumbing.com/ (919) 995-8854 Since moving to the area. We've struggled with contractor quality. Initially the construction business took priority and we couldn't get anyone to come for a repair. This no longer seems to be as much of an issue. However, we have still seen some challenges such as: some smell of alcohol (Cary Plumbing), some keep adding to the bill unnecessarily (Bizzy Bee), some bill thousands of dollars for a tank water heater worth less than a thousand (Blanton's), and some don't even show up (B & J Plumbing). CK was accurate about when they would be here. They were specific about their ability to address our issue. They confirmed their understanding. They expected nothing upfront to review the issue. While I was initially distracted by a call, they started review of the issue from outside. They were clean, friendly, and professional. Please consider them and post reviews especially if you find contrary to my experience. Plumbing in particular has been so challenging. read more

They are awesome. Had no hot water and they diagnosed the issue and had it fixed in no time. Very honest, did not try to upsell me. Recognized I'll need help in my new house and focused on what they could do to help me in the future. Highly recommend. read more

CK has been doing my backflow testing for almost 10 years, and are typically quick and efficient. However, with the hard freeze this year, I learned the hard way what happens when you have a cracked backflow and your cutoff valve hasn't been properly maintained. In fact the cover had a root growing over it which I had to cut away to access the valve and stop the deluge of water. CK was unwilling to give me any grace on the price of a replacement backflow preventer despite servicing us for 10 years and having just replaced the backflow in 2018. read more

These guys really helped me out. I blew out my disposal after it got glass in there. After I purchased the disposal myself, they came out to install it for me. The price was in-line with what I think is market value. However with that you get amazing service. When I called I asked how early that could show up. They said it would be 3-4 days, then after asking if it could sooner, they gave me a one day estimate. About an hour later they told me they could have somebody out the same day. Ray and Mike, my technicians, came out on short notice, completed the job in a timely manner, and I paid no more than the price estimate. Next day there is a leak where the drain from the dishwasher connects to the disposal. In my opinion I think that is pretty easy to miss, so I called them, and again, Ray and Mike came the same day I called. They told me it wasn't a problem, they fixed the issue even though the pipe I had was in rough shape before they installed the disposal, and they did it at no extra cost. These guys are incredible. read more

There are top-notch plumbers, and then there are miracle workers. Chris of CK's Plumbing is both. We were dealing with frozen pipes on Christmas Eve, and he came to the rescue. He is an expert of his craft, highly responsive on a day that it would typically be impossible to get in touch with anyone, and a great communicator. Most importantly, he showed us a kindness and a generosity of spirit in taking care of us that we will never forget. Our plumber for life! read more

I bought a house in June 2020. Since then I've had CK Plumbing do the following. 1. Install a garbage disposal on a sink that didn't have one before 2. Clear my main sewer line 3. Replace my main sewer line once it was discovered that it had several issues that caused the clogs. 4. Replace my hot water heater I've compared multiple companies each time I've needed something done and they're without a doubt the best value / quality ratio in Raleigh. The owner stayed in my front yard until 8pm making sure it was graded correctly with their equipment after the main sewer line replacement. Highly recommend CK Plumbing. read more

CK's Plumbing & Backflow - Plumbing Near Me - Raleigh, North Carolina

Chris and Ray are the nicest repairmen I have ever worked with . They came a little early ( but called ---We missed the call ).They are light hearted fellows that appear to look for the Joy in Life . They figured out the least expensive way for our Problem to be fixed.-----AFTER they told us how to fix it ourselves if we wanted to do so . This company installed our unit initially and I am so glad we chose them back then. The oldest outfit in the Area is not always the best ---or it may change owners as happened with a certain Heating and Air company in the Triangle . It's always good to look at Recent Reviews as ownership and policies may change over time . read more

They came on time and helped me fix the common problem here in NC. With a water heater in the attic, exposed to high temps and sometimes mediocre air movement, our water heater was mis-behaving. The pilot light would go out on hotter days, and the temp regulator/gas valve was failing. I installed a new thermocouple to fix the pilot light issue and these folks replaced my water heater's gas valve. I can get some more years out of this 6 year old 80 gallon water heater! read more

I hired CK Plumbing to fix an issue with my sump pump. Their technician was professional and courteous. The issue I have with them is two fold. First, I was charged approximately $600.00 to replace a float switch for the sump pump. This item generally cost between $20-$50. The job took approximately 1 1/2 hours. After paying the bill, I looked up the average cost of this type of work. The general estimates run between $100-$150. I then reached out to CK to discuss why was I charged so much. I was told their service manager would have to get back with me. When I didn't hear back, I contacted them again. Still no contact from service manager. I repeated contacted them, a total of 6 times over a 3+ week time period before I finally heard back from their service manager. He said it is a line item charge and the charge is what it is. I informed him of what information I found out regarding the cost of the item and the expected cost of the work. I told him that what I was charged was extremely he high. He said their charges are what their charges are. I told him that I think this is outrageous. I generally only provide positive reviews and very seldom negative ones. This is an exception. I would have scored it lower, however, the technician who actually did the work was their only saving grace. read more

I can't speak to the quality of their work, but I called CK Plumbing for an assessment on my water pressure and was very pleased with the experience. They only charged me $45 for about an hour's worth of inspection, pressure readings, a walk around the building, etc. It was a thorough look for cheap that provided me what I needed to go to my HOA. I appreciated the honesty about what they thought they could do, quite literally turning down business they didn't think would be worthwhile for me. I'll certainly be calling them if I have another issue. read more

Chris and Ray just came out to replace an outdoor faucet. They were both professional and very nice! Will definitely use them again! Thanks!! read more

We had used CK's in 2016 when our water heater needed replaced and they did a wonderful job. Here we are in 2022 and over the weekend we sprung a toilet leak in our downstairs bathroom and didn't realize it until morning. The shut off valve wouldn't even stop the water from flowing. I called them at 8 a.m. on Monday and by 1:00 p.m. here I am writing the review. Matt and Chris were awesome. I couldn't recommend them more highly!! read more

A leaking water heater just as the temperature drops. Cold showers are great in the summer, but not so much on a fall or winter morning when the temperature outside is anything below forty. I dodged a bullet. My water heater was leaking. I thought it just needed cleaning so I called CK's with a special coupon where they offered a water heater flush and a general check of the plumbing. I should have known it wouldn't be so simple. In fact, I knew the water heater was old and nearing the end of its useful life, so I wasn't surprised when I got the bad news. Still, I was hoping to squeak by for a while; but when I weighed the possible timing of not having hot water, there was no real decision. Chris at CK's quoted a more than reasonable price and we agreed on a scheduled time. During the entire process of checking out the plumbing on the initial check, he was polite, straightforward, and cleaned up as he went from task to task. Along the way he noted things to be replaced immediately, others that could wait, and still other things that were fine. The only negative was actually having him show up during the time we agreed for the water heater replacement. His earlier scheduled jobs ran over, and only after I called him, did he call back and give me an ETA. I appreciate the fact he's the owner and the repairman all in one, and stuff happens that can throw a schedule off; but as I have to schedule around my job for things like this, I do expect some simple courtesy. And when he forgot some of the parts for a couple of smaller repairs and had to come back again a couple of days later, well . . . .let's just say I understand . . . but it didn't thrill me. He did apologize for that, though. Sincerely, even. Still, CKs did a great job overall, and I'd likely call them again even as hope I won't need to. read more

We had a pipe burst on Christmas Eve and they were the only ones to answer our call on the day after Christmas. The owner was out doing emergency calls all day. They were responsive, arrived early, and super helpful. Resolved the busted pipe quickly and didn't overcharge. read more

Our water heater went on the fritz and the crawl space was wet. We were fortunate to get in touch with Nick the Friday before Memorial Day. He came out the very next day and was able to haul away our old water heater and install a new one he provided. This was the only team we found that also didn't require two people for the job and had the best prices plus $50-$100 off coupons on their website. An added bonus is that Nick called when he was on his way and showed up a few minutes early! He did a thorough job and recommended a company for drying out the crawl space, which came out within a few hours. Very glad to have found this company during an emergency-especially over the holiday weekend. read more

I have used CK 3 times now and they are truly an awesome company. They installed two water heaters in a small crawl space and they were quick, water heaters work great! Recently, I had a leak at the main well line and they came out within 48hrs and fixed it. The tech that came out Andrew was awesome friendly and knowledgeable, he even took time to give me a quote on another job I need done. Great customer service, great prices, great company! read more

CK's Plumbing & Backflow - They used sch 80 pipe (gray) with is better as well. - Plumbing Near Me - Raleigh, North Carolina

Guy came out looked at my Well and pump. Sent a quote I accepted. 7 weeks later he said the parts came in. He arrived to do work only to say he got the wrong pump and then claims I have no water in the well and to call a well driller. I got another plumbing company who says they can do what I need,I have water and that cks isn't licensed to even touch a well. They will do the work next week at a lower price. Cks wasted a lot of my time and charged me a service call for their errors. read more

These guys are great! My hot water heater went on the blink and I called my regular plumber and they told me it would be a couple of days. I then called CK's Plumbing and they sent Nick out within 2 hours. Nick was very pleasant and professional. Fortunately it was just a pilot light that had gone out, so easily remedied. Nick also gave me some helpful info and thoroughly examined the state of my hot water heater. Also, the cost of the service call was very reasonable.....$39. I highly recommend CK's....and I now have a new plumber! A special thanks to Nick!!! read more

CK's Plumbing replaced my waterline, and I couldn't be happier. Their pricing was competitive & well worth the quality, professionalism & job well done they delivered. Everyone I dealt with was knowledgeable & went above & beyond to ensure I received the very best. If you have any plumbing issues, this is the Team to call. read more

I'm surprised by the number of positive reviews on here. I got my toilets fixed systems replaced and they charged me $175 each. After they left I felt like I just got robbed. Sure enough I looked up prices of toilets and I could of bought 2 brand new ones for what I spent. Was considering using this company for our property management company but ill be staying away from CK plumbing. read more

They quoted me $167 labor to replace my garbage disposal because it was leaking. I felt that was high but agreed. After some research, I found that was on the high side. They spent a total of 30 minutes in my home. I feel they may have taken advantage of me. read more

CK Plumbing is a very professional and fare priced plumbing service. I called to have four toilets serviced for my employer. I was able to email them my request, and they responded rather quickly. The tech was out the next day and got the toilets flushing with the power they once had. He was able to do the four toilets very fast and he left the place clean. Our company will be using CK's Plumbing & Backflow, LLC again. read more

Great people. Great service. I was a bit late the first time we met but they still took care of the appointment. They then put a fast line in a few weeks later. read more

I had an excellent experience with CK's plumbing. I had a toilet needed to be reset and was slowly leaking through the downstairs ceiling. Olsen was extremely courteous and knowledgeable and answered all of my questions through the process of replacing the wax. I would definitely call them again if I needed anything else done. read more

I called three or four different plumbers and each one told me how difficult this job would be. I then called CK's plumbing and they came in and did the job without any problems. Jerry was amazing and Kyle will be right there on the same level with him very soon. good luck guys and merry Christmas. They wore footies into my home and new enough to take them off before going outside for more tools. Class act they were. read more

These guys are truly amazing. I've had Chris & team out to my house 4 times in the past two years for various plumbing related needs. They fixed two frozen/burst pipes for us and replaced our water heater. (It's been a rough few years for us! Ugh.) Chris has continually gone above and beyond for me and I am so happy to have found my go-to plumber. Chris was able to make time on a hectic Saturday afternoon with a few hours notice to come out and fix our burst pipe so that we could have water to the house. Impressed! Stop searching and just call CK's! read more

Responsive, does great work. I'd recommend them to anybody. I called one day, they were out the next day. Did a great job!

We had a hot water heater replaced by Nick and Juan today. They did an outstanding job. They were prompt, courteous, professional, explained everything to me before they did anything and cleaned up after themselves when they were done. I highly recommend them to anyone else. When we have plumbing needs in the future we will be calling on Nick and Juan and CK's Plumbing and backflow! read more

CK Plumbing recently replaced replace the flow valve and one of my toilets because it wouldn't stop running they were prompt came right away after I called them very efficient and I would recommend them highly any any plumbing problems anybody has read more

I contacted CKs based on the Yelp reviews. The two men that arrived on time were pleasant, knowledable and considerate of my home. They had the right tools and fixed mY tub issue expediently.. I was would highly recommend. read more

They replaced a toilet for us. They were on time and very professional. Even wore the shoe covers to protect the floor. Highly recommend! We have had problems with other plumbers, but CK's was excellent! read more

It took longer to get an appointment with them than others but I waited because I had used CK's before and trusted them. They charged $195 just to show up at my house, during regular business hours on a week day!! That is at least 25-30% higher than their competition. The service was average, it was a simple faucet replacement. I cannot recommend them. Shame on me for being a loyal customer. One star for taking advantage of your customers who trusted you. Your competition is providing this same service for $95. read more

Honestly this company is very disappointing. I called them for an emergence on Tuesday evening. I spoke with someone early morning on Wednesday and they said they'd try and fit me in that day but if not they'd send someone Thursday. They ended up and completely blew me off and then said they forgot and they'd have to charge me for an after hours appt. I would try someone else. They really don't care about their customers. read more

These guys are great. After using our family friend longstanding plumber for everything and having to wait forever for him to get to us, getting CK's out here was quick and painless. They replaced a cracked toilet quickly and cleanly. read more

These guys were awesome. I had them lay a gas line from the house out to a new fire pit that we had built. These guys went above and beyond, by not only laying the line, but hooked up the entire fire pit (at no extra charge) and were great to work with. read more

Responded to my call, set up an appointment, showed up for the appointment, was friendly and answered questions, but never followed through with an estimate. I called twice and was assured I would hear back but never did. read more

CK's Plumbing and Backflow is our new plumber! Through the 36 years we've lived in Raleigh, we have dealt with a couple of plumbers that were good. When we had an emergency last week that caused us to have to shut off water for the entire house, we called them first, but were not their priority. CK's was able to schedule us much sooner. Nick and Kyle found the upstairs leak and fixed it quickly and professionally. I was so impressed that with each step of the leak discovery process, Nick called me in to show me what they were doing. Very professional team. We will definitely use them again! Their prices are fair, too! read more

Everyone was amazing - from our initial phone call in a state of panic (leaking water heater in the attic), to a rapid response to stabilize our situation, to a new water heater the next day. We couldn't be more grateful! read more

The crew at CK's Plumbing are great - they responded quickly, were extremely thorough and professional in their diagnosis and repair - and great rates. Definitely recommending CK's to everyone I know! read more