My project was a bit tricky and more than several have come to try to connect a new bathroom vanity's plumbing to the wall. This process of selection lasted 4 months! I wish I had found KW Boykin first! They ruled out my best solution for an even better one! The consultation appt. expanded to the repair and in just one day, my project was finished! I can't praise them enough on communication w/courtesy, professionalism , price point, problem solving and knowledge. They did charge a fee, that I was not aware of unfortunately, so I'm glad they were able to preform the work. read more

K W Boykin Plumbing - stub out had to be adjusted for drawer allowance. KW fixed it without drilling a hole in the new floor (like others had recommended) - Plumbing Near Me - Garner, North Carolina

Woke up to find we had no running hot water. Despite it being a weekend, Keith got back to me within minutes and took quite some time to carefully walk me through troubleshooting, ultimately rebooting our tankless system, and everything has been working since. Several other plumbers didn't even bother to return our calls or check-in, even days later, despite the emergency nature. Will be using Keith for our plumbing needs going forward. read more

They first attempted to help us via chat ... then when that didn't work they came out and fixed right away. Awesome customer service!!!

One heating element went bad on my 15 year old water heater so I called a hand full of places to get a quote for a new one. Some plumbers wanted $90 to just come out and give me a quote! When I called KW Boykin, I spoke with Tracy and she had me send pictures and measurements and was able to give me a quote the same day with NO service fee. She also was super nice and answered all my questions! I did ask her about upgrading to a smart water heater and she gave me a good price so decided to go with that. I did get a quote from a big box store that was slightly cheaper but not much. I wanted a licensed plumber to do the install and Tracy was really helpful so decided to use them. Michael was the plumber that did the job and he was great as well. Walked me thru downloading the app and how to use it. I will definitely use them in the future as they were easy to work with, responsive, fairly priced, and local. read more

Keith at KW Boykin plumbing is a life saver! We were having septic pump/drainage field issues and Keith took the time to find out exactly what the issue was and resolve it for us. Other companies were not interested in problem solving and we were having recurrent troubles with our septic. We had started working with Septic Blue but they wanted us to replace the pump at about three times the cost and the drainage field issue would not have been resolved. We would have been stuck with another broken pump, clogged drainage field, and be $3500 poorer if I had opted to use Septic Blue. Keith was was able to squeeze us into his schedule and work on our problem until it was resolved. Keith has since checked in a few times to make sure no additional issues have come up. I couldn't be happier with K W Boykin plumbing and I highly recommend this company!!!! read more

I couldn't figure out why my shower was not getting hot enough. Keith had me send him a picture of the fixture. He knew exactly what the problem was and fixed it so fast! He was super responsive and came out to my house quickly! read more

I had a call out to three different plumbers all top rated on yelp and google over a plumbing issue I was having. The issue in question was black tar/mascara like rubber coming out of my hot water faucets. When I googled the problem a whole laundry list of issues came up for possibilities. Two plumbers I called wanted a $99 diagnostic fee per hour and then the cost to fix whatever they recommended. KW Boykin didn't charge this fee and they were available the next day. From the moment they arrived they were courteous and professional. The issue was discovered to immediately be my expansion tank. They said the bladder inside of it had exploded. But more than just telling me what was wrong and charging me, they took the tank off and showed me the problem. The plumber tapped the tank on the ground outside and the tar like substance was flaking out all over. I was happy that what seemed like a complex issue was resolved so quickly and affordably. I also asked them to flush my hot water heater for me since the price was so good on the other service and they didn't charge me at all to do the flush and fill. Between time and money saved and the professionalism this is hands down the company I will use from now on in the Garner area. They even sent me information on the remaining warranty for my full size water heater tank. Thank you Kieth and KW plumbing! read more

K W Boykin Plumbing - Sent me a text with picture of new tank installed and warranty life on my full size water heater. - Plumbing Near Me - Garner, North Carolina

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Keith did an outstanding job. He quoted for replacing a water line that supplies water from under the house to the refrigerator. His quote was quick and accurate. When he finished the work it was for exactly what the quote was written for -- no surprises. The work was done amazingly well and in record time. They arrived on time and did not waste any energy getting right to work. Keith is very pleasant to work with and I strongly recommend his work and his customer service to anyone in need of a honest, hard working small business owner that provides plumbing related services. Simply cannot give him more praise -- it is just so shocking to find such superior service these days! What a breath of fresh air. I would definitely use him again and you should too! read more

Mr. Boyking came to replace a water heater and I requested a larger one because we were running out of hot water too quickly. He went to work without even telling me how much it would cost. When he finished installing the new one I was surprised at how huge it was and how much different it looked than most water heaters in homes and he explained that this is the way they make them today! I was shocked by the over $3,000 price tag! I paid the bill and he handed me the in information papers on it and It turned out that he took it upon himself to install a commercial water heater in a residence. He made his money on my naivete and stupidity, not to mention trust in people to do the right thing. read more

Everything was just easy - that's the best way I can explain my experience. No hassles, no gimmicks - flat rate and go. Keith gave me an accurate quote on the spot for a kitchen faucet replacement and set up the appointment. Michael came and did the actual install and did a great job - clean and quick. This was the first time I called a plumber and the experience was great. I wouldn't hesitate to recommend K W Boykin. Thank you, Keith, Michael and team! read more