Carl was very quick to respond, knowledgeable about the leak we had, and thorough with the fix…read more HIGHLY RECOMMEND!!

Carl did a great job clearing out the blockage in the clear out by the road that the city of…read moreRaleigh wouldn't touch . He had all the correct equipment on hand and tacked the job quickly. He a gave a very reasonable honest quote over yelp and stuck without.

Great customer service. Arrived same day and fixed the drain problem in our master bath quickly…read more Nick did a wonderful job. Would use agin, would recommend. Thank you!!

From the owner: Quick Drain provides a comprehensive suite of solutions for homeowners and businesses throughout…read moreRaleigh, NC, and the surrounding areas. We specialize in clogged drain cleaning, main sewer line maintenance, and professional sewer inspection services to accurately diagnose the condition of your underground pipes. Our team is dedicated to resolving a wide range of drain problems, from minor clogs to major storm drain backups and sewer line replacements. By utilizing advanced technology for every sewer inspection, we can pinpoint the exact cause of your drain problems without unnecessary digging, ensuring your storm lines and sewer systems return to peak performance quickly and efficiently. Contact us today!

I called them for a clogged kitchen sink. He came, said "oh you didn't say it was both sinks. We…read morewill need to bring the auger that someone else has for The day." Paid a deposit. Next day, auger didn't work "we need to come back tomorrow with the jetter" next day, jetter has flat tire."That was a Friday, they will come Monday. All Week and weekend we had to wash dishes in a big wash tub in the back yard. They return Monday...jetter didn't fix it, now they say they will Need to cut into the brick wall and foundation to replace the clogged pipe. I had to pay another deposit. So I am now up to $396, repair will Cost an additional $3700! I do not have that kind of $. After many tears, I called a Different plumber who repaired my pipes for $700. No Cutting into The wall or foundation. I only wish I could have the $396 back! RUN! Do not call these Guys!

I called Mr. Rooter for a non-emergent situation with a minor leak in my water inlet pressure…read morerelease value. I live alone and planned to have someone come stay with me the day they were scheduled to arrive to help with my dog and ensure my safety. I scheduled the service for about one week out from when I called, the woman I talked with was very friendly and said the plumber would arrive between 8a-12pm. Great. I had my dog scheduled to be groomed at the same time since she doesn't like strangers in the house. The day came and I didn't hear anything beforehand. Around 12:30 I decided to give Mr. Rooter a call and see what was up since there was no correspondence. Mr. Rooter told me that I did not schedule with them, and insisted I had scheduled with another plumber. However, due to their fantastic ratings, they were the only plumbing service I called. The woman was nice enough when I explained that I had someone over from out of state to help that day and that I needed someone to come to the house that afternoon. She said she would accommodate and they would text me updates. 15 minutes later another woman calls from Mr. Rooter and says they no longer can get me in today, and at the best, they could find me a spot 3 days later. When I pressed saying I had scheduled a week ago and I had people at my home to help with this so I wasn't alone she became very rude and told me that I was a low priority for them and that they had "real emergencies" to deal with before they could come to me. I asked if there was anything she could do since I did schedule with them and issues arose on their side. She said, and I quote, "it is your fault this wasn't correctly scheduled, you aren't in the system so it didn't happen." I quickly called some other plumbers and had one come out that day and fix the issue in less than 30 minutes. I strongly recommend people stay away from Mr. Rooter. They are not a customer-first business.

The serviceman was polite and was careful not to make a mess while removing my faulty garbage…read moredisposal. He finished the job in a timely manner and everything is working properly now.

Did what they said they would do. Responsive and flexible. Clean professional. Price was high and a…read morelittle bit of a surprise because I thought their quote was final price but realized they quoted me not including taxes which for a larger job were significant. But other than that. I was pleased.

A corporate contractor crushed our septic tanks while installing a new line. The Tarantinos worked…read morewith us, and more importantly with the corporation, to get the mess straightened out and our new tanks in. They also informed the corporation they would NOT be charging us for their part of the repair as they had buried the line directly across our old tanks and that was what crushed them. Plus provided us with photos and a letter of support for us to request reimbursement for the damage. Beyond that, their work was professional and they did a beautiful job regrading our yard after the tanks were in. To top it off everyone who was part of the job was extremely personable and a joy to work with. A thousand thank yous. We'd hire y'all again in a heartbeat.

Update: Received a reply just minutes after this revew. Refund has been resolved…read more OUR CLIENT HAS YET TO RECEIVE THEIR REFUND AND BOONE HAS NOW STOPPED RESPONDING! They completed work on our clients property on May 27th. The ceiling continued to leak and the seller chose to use a different plumber as they didn't fix the leak. Boone told us to provide the receipt of work and the seller's would receive a refund- over $500. The refund has not been received. I requested proof of the refund transaction and nothing has been provided, as of July 1st. Boone has now stopped responding to our request to resolve the issue. Zoom Drain coorporate will be contacted next about his franchise. RE/MAX- Karen P.

Had a leak on my kitchen faucet tap. Leak was due to a faulty hose leaking at the deployable tap…read morehead. The plumber could not repair the hose, so he went out to get a new part (hose). Couldn't find one so he purchased a different hose and new tap head. Price started a $421 and eventually came down to $228. My wife and I both heard the $228 figure! Checked my credit card account in the morning and I was billed for $288. Conveniently there was no receipt given. He took the original tap away with him and we're stuck with a tap head that does not completely stow in the base tap assembly.

Friendly, courteous service at a reasonable price. The actually got there early, finished quickly,…read moreand they were gone. What more could you want?

Service: 5 Tech: 5 (Shaun?)…read moreValue: 5 Communication: 5 Date: 7/26/2024 Issue: Seepage at tank cap Called around to get someone to check on the issue. Couldn't find anyone not booked out at least 2 weeks. Greg said he'd try to drop by if he had a change in his schedule and he was able to come by 5 days after we spoke. His tech, Shaun (I believe that was his name), pulled in, ran the hose and pumped out the tank. Very friendly and knowledgeable! They communicate very well with a call the day before to confirm, then another call just before coming. The price was very reasonable compared to others' listed estimates. Highly recommended!

This is the second time NC Green Plumbing and Rooter have come to my rescue. The first time was…read morefor a broken pipe, the second time was for needing to have a new well pump and wire. Both times Justin was friendly, efficient, and very professional with communication. Both times, he went above and beyond -- especially with the well pump issue. Tropical Storm Ophelia didn't stop Justin and his assistant from restoring water to my home in a timely manner. They completed the job in pouring rain and gusty winds, and remained professional and cheerful throughout the process. I am so grateful to them for their service! Whenever I have plumbing problems, NC Green Plumbing & Rooter is my go to.

Don't use this plumber. "Bait-and-Switch" type of company. The owner will give you price for the…read morework then bill you for other items he looked at and diagnosed without providing a price, leaving you thinking it's part of the price given. He will then demand payment and if you don't agree to pay the "Bait-and-Switch" price, he will trespass onto your property and take parts off....Very unethical and should be out of business!!!!!!

It was a pleasure to meet Joe! His job performance and knowledge was A1! For the past 18 years we…read morehas been using another company but I felt it was time for a change. After seeing 5 star reviews on Neuse River Septic, I gave them a try. The reviews were right on!! Joe definitely has our support, see you in 5 years!!! Darrell and Rhonda Clayton NC

He didn't finish the job which in turn caused us to have to pay another company to finish the job…read more We consider this theft. He deserves a zero and he owes us the money we paid the other company.