The couple that showed up to my house to empty the tank were phenomenal! Talk about professional…read moreand the kindest people you will find. I'm really sad they are retiring soon because it's hard to find such good and honest people.

After looking at about 7 companies, I opted for A+ Septic Tank Plumbing. I'm so glad I did! Jesse…read moreand Arlene, a beautiful, friendly couple, cleaned my tank thouroughly while expalining what they were doing and giving maintenance tips. They really did an A+ job! I highly recommend them for their fast, effective and inexpensive service.

Issue: septic tank seepage at the cap Service: Replace…read moredistribution box and PVC on both sides Date: 8/15/2024 A call to Cody got a scheduled visit for the following morning. Michael arrived and went to work. He was very friendly and explained all questions I tossed his way. He dug up the area at the end of the tank and found the PVC pipe leading out to be clogged so he probed for the distribution box and called in the team that dug it up. Once that happened they jetted the entrance pipes to the drain field and then replaced the distribution box and PVC pipes. The 2nd crew used the backhoe with great skill and the entire job took about 6-7 hours. If you need any septic repairs done, Absolute Septic really does the job well and are very knowledgeable at it. Highly recommended!

Its the dirty job no one wants to think about, but these guys are total professionals! We have used…read morethem twice and have been pleased with the service. They are very timely and get the job done. The times we called were not emergency situations but they made sure to get us on the schedule as soon as possible which made us feel valued. They were very helpful as well with tips for our septic and products for monthly maintenance. Prices are reasonable for the task at hand and the customer service has been great every time.

I needed a new backflow. Esteban called when he was 20 minutes away. Esteban and Tyler completed…read morethe job in under an hour. Both of them knew what they were doing. They were friendly and efficient.

I had a Kohler faucet in my shower that really leaked. Ben and Mason came out, figured out the…read moreissue, and suggested I contact Kohler to get the part because it should be under warranty. We did so, but Kohler sent the wrong part (not the part that Ben said we needed), which Ben discovered when he came out the second time to fix the faucet. So, we went back to Kohler, convinced them that Ben knew which part was needed. They apologized and promptly sent it, and Ben (and Mason) came out a third time -- it was the right part, and Ben promptly fixed the shower faucet. Big kudos to Ben, for his expertise, kindness, and patience, and to Mason for being his great helper.

It was a pleasure to meet Joe! His job performance and knowledge was A1! For the past 18 years we…read morehas been using another company but I felt it was time for a change. After seeing 5 star reviews on Neuse River Septic, I gave them a try. The reviews were right on!! Joe definitely has our support, see you in 5 years!!! Darrell and Rhonda Clayton NC

Thought it was a good idea to get my septic tank pumped after 10+ years of letting it go. Looked…read morearound for a local company & found a number of excellent reviews for Neuse River Septic. Joe Herbert, the owner & his wife did a fantastic job cleaning out my very full & nasty tank. Price was very fair & reasonable. Plus he gave me a brief education on how to take care of my tank between pumping. I highly recommend their business.

I'd heard they were good and asked for a bid on a new field. Corey and crew came out soon after to…read moresee my property and evaluate what they needed to do. No other companies did this. They answered all questions thoroughly, and in a way that I could understand. To make a long story short, I did end up going with them and couldn't be happier. They went above and beyond even moving some pavers that I needed out of the way before they started the job. It ended up taking two days versus three to complete it. Any questions I had during the process were answered very quickly either by text or by phone. I almost wish I had another field to put in because it was such a pleasure working with them.

The company responded quickly to my telephone call and was on time for an initial assessment of my…read moredrainfield issue. Once scheduled, the work was completed in one day which was pretty impressive given the need to excavate and replace the drainfield piping and bed. Bart and his team were very competent and happy to explain the job. The billing was spot on the reasonable estimate so no surprises there. I recommend this company to homeowners needing pumping, system component replacement and problem assessment.

Sent the company an online service request Super Bowl Sunday afternoon and received a phone call…read morefirst thing Monday morning. A team, led by Norval Cunningham, arrived a short time later. The truck was spotless and the guys were neat. They knew why they were at my home and listened carefully to my concerns. Norval is obviously a pro. Soft spoken and very knowledgeable, he led his young teammate to address the lift pump maintenance request. They completed the service and tested the system. I could not be more pleased. My new go-to plumbers.

I discovered a pinhole leak in an old copper pipe on a Friday night at 8 pm. I immediately shut…read moreoff the water to the house, cut the power to the water heater (the pipe feeds the heater) and drained the heater. All that needed to be done was cut out the bad section of pipe and replace it. The heater itself was fine and did not come into play. I found Acme online and contacted them. They called back Monday, arrived at 3:09, showed me an estimate of $303.11, which I thought was extremely high for the work required but agreed to. They admitted that "most" of it was labor (and didn't give a breakdown). It was labeled TOTAL with no other information on the tablet I was asked to sign. Here's the breakdown of what I was actually charged: $283.94 Repair 39.00 "All Day" service fee 21.80 taxes $344.74 "real" total, not the other "total". Note that there is no breakdown of labor and materials on the invoice itself either. They were gone by 4:09. I was shocked to find later that they'd added their $39 "service call" in addition to over $300 for what should have been 15 minutes' work even for one person, let alone two grown men. (See pictures.) I contacted them two days ago asking if they could waive the fee, and they have not responded. Do yourselves a favor and find a plumber who charges for his/her time and materials instead of by what some "app" says.

Woke up to find we had no running hot water. Despite it being a weekend, Keith got back to me…read morewithin minutes and took quite some time to carefully walk me through troubleshooting, ultimately rebooting our tankless system, and everything has been working since. Several other plumbers didn't even bother to return our calls or check-in, even days later, despite the emergency nature. Will be using Keith for our plumbing needs going forward.

My project was a bit tricky and more than several have come to try to connect a new bathroom…read morevanity's plumbing to the wall. This process of selection lasted 4 months! I wish I had found KW Boykin first! They ruled out my best solution for an even better one! The consultation appt. expanded to the repair and in just one day, my project was finished! I can't praise them enough on communication w/courtesy, professionalism , price point, problem solving and knowledge. They did charge a fee, that I was not aware of unfortunately, so I'm glad they were able to preform the work.

Moe at Electra was quick to respond with a detailed explanation of the work and was extremely…read moreflexible with scheduling at my convenience. I will use Electra for all future projects.

They replaced our old long fluorescent kitchen light with new recessed lights that look so much…read morebetter, and they also installed a new chandelier for us. We ran into an unexpected issue because the electrical wiring in our ceiling was blocked (not sure what the contractors who build our house were thinking!!) but they were able to figure it out and fix it without any problems. They were professional, knowledgeable, and took the time to make sure everything was done right. The quality of their work really shows, and we're very happy with how everything turned out. I would definitely recommend Electra Solutions LLC to anyone looking for reliable electrical work!