Great service! Andy came out and diagnosed our problem and fixed the issue. Polite and efficient,…read moreno nonsense with great customer service. Highly recommend. Thank you.

Very disappointed - was quoted between $1200-1500 for new hot water heater. After install was given…read morebill for $2200. Never once mentioned it would cost more. No one was available to talk to us at office until next day. Instead of trying to work with us they told us if we didn't want it they would come pick it up. Very unprofessional. No one deserves to be treated this way. Complete bait & switch. I called around today and spoke with multiple plumbing companies who told us it should have been $1500-1600 max. Do not recommend - feeling screwed over!

Arrogant, condescending, dismissive, presumptuou...describes the response we received from the…read morePresident of Bizzy Bee plumbing. His contemptuous reply was much more troublesome than the fact that he refused to believe our photos and documented facts. We didn't call Bizzy Bee because we assumed that the mold inducing leak was not from the new toilet they installed just months before. We called Triangle Home Repair who noticed...after they had assessed the source of the leak, noticed that when the toilet was flushed, a new batch of water would emerge. Once it was reinstalled with proper wax ring...the problem was solved...after $1500 worth of repairs to damage. Mr President talked down to us as if we are stupid or liars, which I found inexcusable. Beware.

They're nothing but a bunch of crooks. They tried to take advantage of my wife over 5k for a 40…read moregallon water heater tank install out the door. They claimed we need a new tank. So we decided to get a second opinion the and the REAL plumber showed up when out everything and basically told us that we DID NOT need a boilers. I highly suggest everyone who reads this message BE CAREFUL with these CROOKS they're out to take you money. The next day the sales rep called and I flipped out on him and gave us out money back for the visit. The truth of the matter is that he was going to take advantage of the situation just because she was WOMAN...smh

Service call for A/C not working last night - my time window today from 12:00-4:00 PM. It's 7:20…read moreand still no tech nor a call. Same thing happened last time about 9 months ago. Worst service record ever. Not recommended

Had a guy come out in August to give me a quote to completely replace the AC and furnace on my 2nd…read morefloor. He did his thing, we had a chat, seemed like a nice guy, said he couldn't give me a quote immediately as his laptop was dead. Fair enough. Told me to expect it either over the weekend or on the Monday. No quote was forthcoming. I followed up 3 times over the next few weeks to try and get the quote. Finally, to give one last opportunity before I wrote a review, I called 2 weeks ago and was told the technician would call me back that day. Not surprisingly I heard nothing. I can only assume that the tech is assuming this job isn't worth his time as he'll make more elsewhere. Really wanted it to work out with these guys. I know a couple of guys who know the owner/manager and they have alot of good things to say about him. Unfortunately I can't even get a quote.

This is our second time using Legacy plumbing, and there is a reason for it. Originally, our…read moreneighbor recommended them to us for a minor repair job. This time it was to replace our water heater - their tech Corey was really good, professional, and kind. They responded quickly for Corey to come out and give a quote and then a couple of days to do the job. We seriously couldn't have asked for a better experience all the way around. Highly recommended.

Just wanted to say we had a problem with our kitchen sink drain and dishwasher, also with our…read moregarbage disposal. Cory did a great job and solving and fixing the problem. Very diligent and informative. Thank you.

Untrustworthy. Will overcharge you and then ghost you after job is complete if need a recall. Very…read moresloppy job clean up. Had to pay landscaper to complete job repairs after being ghosted. Installed two risers plus charged me an additional $400 to put in a brush filter that costs $40 to $50 and only required 5 seconds to install. I do not recommend.

They had great communication, came out quickly, did very good work. We were referred to them by a…read moreseptic contractor who we've used for a while and saved our bacon when we had a dead pump.

James Coats is the most reliable and professional plumber I've ever have do work at my home. Always…read moreon time and delivers in a timely fashion. I would recommend his company over anyone. Dennis K./Clayton NC

I live out of state and have a rental in NC. The company was…read moreeasy to work with, reasonable With costs and I will be doing business with them again when needed.

Interesting facts: Plumbing Fixologist arrived yesterday (03/30/2026) at 1540 (video on Ring…read moreDevice) and departed at 1622 (video on Ring Device) a span of 42 minutes. Our bill was $424.71 to replace the flow control valve in our toilet that was taking 10-15 minutes to refill the tank after flushing. Part cost around $25 at Lowe's leaving $400 for less than an hour of labor. I'm astounded that Plumbing Fixologist charges over $400/hour for their service. Their reaponse to the charges: "pricing is based on the overall service we provide as a licensed and insured plumbing company, which includes diagnostics, expertise, travel time, tools, warranty, and ensuring the issue is properly resolved" It actually took less than 20 minutes to complete the install. AMAZING! Afterwards, water was constantly running every 20 seconds. Plumbing Fixologist returned today to stop the constant leak/refilling by adjusting the float level. The tech was courteous and prompt. If using this service, you may wish to get comparison quotes before agreeing to repairs. The $75 service call you will be charged will be worth the expense rather than paying over $400/hour for your repairs.

Ned was wonderful to work with! He was professional, knowledgeable and thorough throughout the…read moreappointment. We needed a new sink faucet, disposal hookup & filtered water faucet installed on our kitchen sink and he went above and beyond to reconfigure the under sink set up, install each item and triple check his work to ensure they were all working properly. Ned also replaced multiple eroded water valves under our sinks and stopped an ongoing leak. I would recommend Plumbing Fixologist to anyone looking for a trustworthy, knowledgeable and professional plumbing company. It was a great experience from start to finish! We will definitely be using them again if we ever need plumbing work!

Absolutely the most unprofessional company I have ever come across. I had the opportunity to work…read morewith Michael to schedule some Backflow testing. He ended up leaving me high and dry after we came to an agreement for service. I would not recommend this company to anyone.

We reached out to Arbor Plumbing last week due to a number of plumbing concerns we had related to…read moresewage, a main valve, and installation of a new faucet. Michael was very responsive and professional, and helped us to find a restoration company as well through some recommendations. The scheduling was very easy and he arrived right on time. He was VERY thorough in inspecting our piping concerns, sewage backups, etc - he looked under, in, and on top of the house. We were very appreciative of how meticulous he was. He was also very ethical and honest in explaining what was going on that didn't need much in the way of repairs, and the few things he did have to do (replacing part of a pipe and removing a leaking valve, installing a faucet), he did very quickly! He was extremely friendly and patient. The cost was also very reasonable, for the amount of time he spent with us addressing all of our concerns. We will definitely continue to use Arbor Plumbing for our future needs!