A true local spot that has good food that is prepared well. You will see tradesmen, neighbors and…read morelong time residents filling the place. Shelly is behind the griddle and cooks up a storm. Tourists, keep in mind that this is not fancy with music and artwork for sale on the wall. This is a real diner with counter stools and booths. I had the Greek Eggs for breakfast, which is a delicious combination of Greek spices, potatoes, sausage and other yummy treats. Toast comes with it (sadly not gluten-free), but you need to order and home fries, etc. I like that. You pay for what you want, not some inflated plate of extras. Note: you won't see the Greek Eggs on the printed menu. Ask for the specials. Greek Eggs are always there. My wife loved the raisin French toast. She said that it did not need syrup. I am told to try the Goulash for lunch by several people. It sounds great. If you are looking for a fancy or romantic meal, look elsewhere. Want a fancy vibe to impress, look elsewhere. Want really good food that is proven with the locals, visit Shelly. Want eggs, French toast or pancakes, this is the place

Great, friendly service and excellent food (I had an omelet with home fries and English muffin,…read moreplus a perfect cup of coffee). The overall vibe of the place is warm and welcoming. Do yourself a favor and get a meal at Shelley's.

Otto's is hands-down one of the best spots in Pittsfield. The staff is incredible, the food is…read moreconsistently amazing, and they serve a fantastic brunch that alone is worth coming back for again and again. What really sets this place apart is the owner. She does real, meaningful good for the community -- feeding the hungry, helping rescue dogs in Puerto Rico, and keeping creeps trying to indoctrinate kids out of schools. That kind of integrity matters, and it shows in how this place is run. Great food, great people, great values. Proud to support this business.

I love this place! Food is always good. I've even hired them for catering for a company event…read morewhich was stellar! And the biggest thing I love about Otto's is how they don't let customers push them around and be rude. They call them out and treat them the same way the customers treat the staff. Service industry workers, especially wait staff have lived too long in the world of "the customer is always right, smile and move on." NO! If you can't be a decent human being to other human beings you deserve to get treated the same way. These folks even embraced this by making up staff T-shirts with their bad reviews about them being rude to staff. It's hysterical! And trust me, if you are a good person to them they are very good to you. Keep it up Otto's!!

Classic diner, super friendly service and delicious food! I had the mushroom burger--made with…read morereal mushrooms, juicy and tasty. Also their eggplant parm sub is one of the best I've had--highly recommend!

Looking for a diner while traveling found Flo's ..Service was great . Food was decent .. prices okayread more

Nice and bright! Comfy booths but no tables/chairs…read more Attentive waitstaff I asked for an egg white omelette and no potatoes and no toast. I offered to pay extra for it too. They could NOT oblige. Huh? OMG... really. Financially, the cost avoidance on omitting toast and potatoes would have offset the labor for separating the yolk from the white. Also, they would have not disappointed a new customer. I sampled the French toast and it was good--nothing special. Ditto on the pancakes and bacon. I mean it was sort of like what our Moms and Dads would make--or if you are the mom or dad--what you would make; albeit the pancake was huge and fluffy. Ok--finally...did the waitstaff come by and ask how are food was...nope. I would have given this place 3 stars but between not checking in on us after leaving the food and not accepting a legitimate dietary-driven request, I am obliged to give it two stars.

While staying in Pittsfield Ma, we are breakfast 3 times and each time enjoyed our breakfast. Food…read morewas plentiful, fresh and well plated. Service was exceptional with a smile. The feel of an old time diner and comfort was relaxed and classic style feel. Well done

We got right in on a Saturday around 11am...it was snowy morning so that may have helped avoid a…read morewait. This was one of the best breakfasts I've had in a long time. The service was so friendly and so efficient. Since my friends and I are doing "dry January" we order faux mimosas...which we made ourselves at the table...sparkling water and orange juice. We had coffee and teas (a good selection of teas!) The two best items we tried were the Full Stack Lemon Ricotta Pancakes & the Eggs Benedict with Avocado, Bacon & Brie Eggs Benedict. The pancakes were lemony and creamy and not too sweet. The Benedict was savory, the poached eggs were perfectly cooked (runny), and the English muffins were toasted to perfection. The avocado and bacon and Brie was so savory and creamy and in sync with the hollandaise sauce. SO GOOD! We also had the Sweet Potato Bacon Hash, which tasted delicious but the texture was a little mashed potato-like. I wished the potatoes had a bit more structure. The Corned Beef Hash (side) was not special, just basic corned beef hash. Large fruit plate was fresh with a great variety of fruit! I will come back again for sure!

Was staying at the hotel across the street with the hubby for the weekend and decided to give this…read moreplace a try, If not for yelp I wouldn't have even known it was there. Instantly felt welcomed (bad experience, we had previously went to another local and werent served due to a few underlying issues, Im white hubby isnt - so we had lost hope for the area and were now anticipating that everywhere)!!! NOT HERE!!! Menu isnt giant, but had lots of options, OMG - Let me warn you, The chicken sausage (you get 2) is GIANT... Like the size of burgers, I wish they had told us how big because the hubby and I both got an order. Everything was really good, Lemon Ricotta pancakes were so subtle in all flavors yet really good, not over powering just delish. The owner/Manager/Chef even came over to chat and check in, great service all around, great portions and great prices. Would definitely come back when we come back!

Good sandwiches! We had the spicy eggplant wrap, the Maggie May, and the chicken avocado panini…read more All really good. Parking is always a down side for us when you have to park on the street, but can't fault the cafe for that. Staff was friendly enough. The food came out super quick.

Cute little café. We came for some matcha and desserts, but they also had a nice selection of…read moresandwiches and wraps. The staff was friendly, and the place has a cozy, well decorated vibe.

A fabulous hidden gem in the Pittsfield area. From the moment we walked in, the staff were more…read morethan friendly and accommodating, and the atmosphere was a 10/10 - Calm, sophisticated, moody, and modern. The food also exceeded our expectations. The fried brussels sprouts and salmon were both superb and perfectly cooked. The wine selection was large, with both tried-and-true options like Pinot Grigio and less common wines. Overall, a great meal and we will be returning!

I wish I could give a better score, because I thought the service and ambience were both excellent…read more Sadly, the food left me wanting. It was all edible, but there were problems with every single thing we ordered. We started with the marinated mushroom & sausage flatbread: one of the better items and fairly tasty with a tomato sauce base, could have used a tart element like a balsamic drizzle to wake it up a bit. My husband got the Korean bbq burger, which at $27 was honestly a bit insane and doubly so when it wasn't good. There's not a single thing that was wrong, the whole conception is an epic fail. A beef burger should not have an intense taste of soy. Sorry, harsh but true. The exorbitant price is insult to injury. The ham and cheese croquettes should never have been offered with the cinnamon sugar dusting. Another bizarre pairing that makes no sense in your mouth and adds nothing. The dijonnaise was good if a bit mild... amp up the savory flavor and put more ham in the mix with a touch more salt please. Finally, the Public Salad was a good base but needs a bit of a vinegar component to make it sing. I'd recommend red wine vinegar, just a small splash in the dressing. Overall enjoyed it and the chicken was adequately moist. Thank you for having us.

A hidden gem! We loved this place. A very cozy spot with super friendly and attentive staff. The…read moreMediterranean Omelette was fantastic...fluffy, packed with ingredients and loaded with flavor. A great cup of coffee as well. Will definitely return here next time we visit the area!

Outstanding breakfast!! Wow the breakfast potatoes are so good and everything about the meal was…read moredelicious. Even the coffee. A cute place on the main road only open through lunch, has a great reputation among the locals. The employees were very kind and accommodating. I love places like this and I hope you love Electras too.

This is a super fine chocolate shop, with cafe seats & onsite production…read more I appreciated the friendly & engaging staff member who helped me choose a beautiful box of chocolates. It's a difficult choice because there's so many beautiful chocolates with the colorful designs on top. Can't wait to gift this to a loved one!

I purchased a small gift assortment which my friend really appreciated. Friendly service and…read moredecorative presentation of gift box positively influence my decision to return to Chocolate Springs.

I forgot to take a picture of my lunch. But I did take a great picture of the view. The food was…read moregood and everybody enjoyed it very much.

Best part of this place was probably the beautiful views! Worst service ever and food was just…read moresub-par. The best part of it was the drinks and the appetizer. We ordered fairly on time. No water, no bread. Had to ask for water. Our appetizers came quickly. The caprese salad was delicious. Then about a half an hour later our waitress comes out advising they were out of the venison. My husband had ordered it. She left to get the menu (when she should have had it with her) came back, my husband ordered the haddock. She said ok, left and came back about five minutes later advising that they were out of that too. At this point my husband had to look at the menu. Our waitress apologized for the inconvenience and explained how more than several dishes were not available and that they had to close the restaurant an hour earlier due to this. My husband settled on the salmon. By the time we got our food, it was cold. I ordered scallops. And I should have taken a picture - it was pathetic. It looked like an appetizer it was so small. The asparagus was cold, and the scallops had no flavor. I ate a few bites but it was so disappointing. The salmon was also just ok. Nothing special. Our waitress assured we would get dessert fast if we wanted it but we didn't wanna bother considering everything. She apologized again, saying she would talk to the manager and that he would come over to talk to us. He never did come over. They took off my scallops from the bill at least. But this was by far the worst experience ever. A few small suggestions and the experience may have been better - provide water at the beginning, we shouldn't have had to wait 1/2 an hour to get some, bring us the bread, we shouldn't have to ask for it and during the wait it should have been offered as a courtesy for the absurd long wait and frustration for not having the meal my husband wanted, and if you say a manager would come over, they should come over. The meal started out ok but it just got worse and worse. My husband and I paid our bill quickly and left. He had to get me food elsewhere as I was still very hungry.