My husband and I consider ourselves regulars at Otto's. We eat here frequently with our friends. We…read morehave a running joke.... All roads lead back to Otto's. I/we have never experienced poor quality food or service. The staff is always welcoming and the food never disappoints. Lindsay and Luke and the staff are very community oriented and host many community meal events with "a pay what you can" attitude. Otto's is truly an asset in the heart of the Berkshires.

Thought this place seemed nice, but the counter person is extremely rude and has some sort of…read moreNapoleon complex. Never going back. And no, I did not "tell them how to run their restaurant" as the petulant owner says below. To be helpful, since I was solo, I asked for a counter seat not a table though there were a bunch empty. The attitudinal counter person snapped "there's a waiting list." When I asked how long, she made a face and said "maybe 15 minutes." Seeing that there were at least four empty tables (and no visible line), and not really wanting to wait 15 minutes for a counter seat, I asked if a two-top were possible. Now she flips out and yells "I said 15 minutes, what do you want a job telling me how to run this place?" I've worked pretty much every restaurant job in my youth from busboy to dishwasher to waiter to kitchen prep -- including in the Berkshires -- and would have been immediately fired if I ever went nuclear on a customer over a harmless question. Instead I got breakfast at another -- friendly, family-owned -- Pittsfield diner, had a great quick meal and tipped 30%. Some people get so full of themselves and their drama. You're serving eggs to your neighbors, not working the velvet rope at an exclusive club.

Got takeout for breakfast on a Saturday morning. The order the ready exactly when they said. The…read morefood was hot, fresh, and exactly as described on the menu. The stand out of all the things we ordered was the garden skillet. So many veggies! Just the right amount of cheese and egg. We also tried the eggs Benedict and the hash Benedict, both were great. Eggs cooked perfectly. Hash was very good. The pancakes were also perfect. The side of bacon was crispy. All good! We ordered a tea and didn't get one and forgot to ask for it. Oh well. It happens .

Looking for a diner while traveling found Flo's ..Service was great . Food was decent .. prices okayread more

Nice and bright! Comfy booths but no tables/chairs…read more Attentive waitstaff I asked for an egg white omelette and no potatoes and no toast. I offered to pay extra for it too. They could NOT oblige. Huh? OMG... really. Financially, the cost avoidance on omitting toast and potatoes would have offset the labor for separating the yolk from the white. Also, they would have not disappointed a new customer. I sampled the French toast and it was good--nothing special. Ditto on the pancakes and bacon. I mean it was sort of like what our Moms and Dads would make--or if you are the mom or dad--what you would make; albeit the pancake was huge and fluffy. Ok--finally...did the waitstaff come by and ask how are food was...nope. I would have given this place 3 stars but between not checking in on us after leaving the food and not accepting a legitimate dietary-driven request, I am obliged to give it two stars.

While staying in Pittsfield Ma, we are breakfast 3 times and each time enjoyed our breakfast. Food…read morewas plentiful, fresh and well plated. Service was exceptional with a smile. The feel of an old time diner and comfort was relaxed and classic style feel. Well done

We got right in on a Saturday around 11am...it was snowy morning so that may have helped avoid a…read morewait. This was one of the best breakfasts I've had in a long time. The service was so friendly and so efficient. Since my friends and I are doing "dry January" we order faux mimosas...which we made ourselves at the table...sparkling water and orange juice. We had coffee and teas (a good selection of teas!) The two best items we tried were the Full Stack Lemon Ricotta Pancakes & the Eggs Benedict with Avocado, Bacon & Brie Eggs Benedict. The pancakes were lemony and creamy and not too sweet. The Benedict was savory, the poached eggs were perfectly cooked (runny), and the English muffins were toasted to perfection. The avocado and bacon and Brie was so savory and creamy and in sync with the hollandaise sauce. SO GOOD! We also had the Sweet Potato Bacon Hash, which tasted delicious but the texture was a little mashed potato-like. I wished the potatoes had a bit more structure. The Corned Beef Hash (side) was not special, just basic corned beef hash. Large fruit plate was fresh with a great variety of fruit! I will come back again for sure!

Really great breakfast spot! Pancakes and corned beef hash were our favorites. Sat outside on the…read morepatio and service was on point as well. 100% will come again.

Good sandwiches! We had the spicy eggplant wrap, the Maggie May, and the chicken avocado panini…read more All really good. Parking is always a down side for us when you have to park on the street, but can't fault the cafe for that. Staff was friendly enough. The food came out super quick.

Cute little café. We came for some matcha and desserts, but they also had a nice selection of…read moresandwiches and wraps. The staff was friendly, and the place has a cozy, well decorated vibe.

Stopped into District Bar and Grill expecting a quick bite, and when I arrived the bar was packed…read more The rest of the restaurant was quieter at first, but before long the whole place got busy. Through all of it, Lindsay was absolutely incredible. I honestly don't know how she did it. Even as the restaurant filled up, she somehow made it feel like I was her only table. My drink never got low, everything arrived quickly, and she checked in at exactly the right moments without ever making it feel rushed. She was friendly, sharp, and completely on top of everything happening around her. I've eaten at a lot of restaurants, and service like that is rare. Lindsay handled a packed room with the kind of calm, attention, and professionalism you usually only hope for. She turned an ordinary meal into one of the best dining experiences I've had in a long time. District Bar and Grill is lucky to have her. Lindsay set the bar so high that most restaurants don't even come close

A fabulous hidden gem in the Pittsfield area. From the moment we walked in, the staff were more…read morethan friendly and accommodating, and the atmosphere was a 10/10 - Calm, sophisticated, moody, and modern. The food also exceeded our expectations. The fried brussels sprouts and salmon were both superb and perfectly cooked. The wine selection was large, with both tried-and-true options like Pinot Grigio and less common wines. Overall, a great meal and we will be returning!

A hidden gem! We loved this place. A very cozy spot with super friendly and attentive staff. The…read moreMediterranean Omelette was fantastic...fluffy, packed with ingredients and loaded with flavor. A great cup of coffee as well. Will definitely return here next time we visit the area!

Outstanding breakfast!! Wow the breakfast potatoes are so good and everything about the meal was…read moredelicious. Even the coffee. A cute place on the main road only open through lunch, has a great reputation among the locals. The employees were very kind and accommodating. I love places like this and I hope you love Electras too.

I purchased a small gift assortment which my friend really appreciated. Friendly service and…read moredecorative presentation of gift box positively influence my decision to return to Chocolate Springs.

I stopped in briefly for gelato because who doesn't love gelato. The chocolate was very rich and…read moredelicious. I would definitely go back again.