Nice and bright! Comfy booths but no tables/chairs…read more Attentive waitstaff I asked for an egg white omelette and no potatoes and no toast. I offered to pay extra for it too. They could NOT oblige. Huh? OMG... really. Financially, the cost avoidance on omitting toast and potatoes would have offset the labor for separating the yolk from the white. Also, they would have not disappointed a new customer. I sampled the French toast and it was good--nothing special. Ditto on the pancakes and bacon. I mean it was sort of like what our Moms and Dads would make--or if you are the mom or dad--what you would make; albeit the pancake was huge and fluffy. Ok--finally...did the waitstaff come by and ask how are food was...nope. I would have given this place 3 stars but between not checking in on us after leaving the food and not accepting a legitimate dietary-driven request, I am obliged to give it two stars.

While staying in Pittsfield Ma, we are breakfast 3 times and each time enjoyed our breakfast. Food…read morewas plentiful, fresh and well plated. Service was exceptional with a smile. The feel of an old time diner and comfort was relaxed and classic style feel. Well done

Classic diner, super friendly service and delicious food! I had the mushroom burger--made with…read morereal mushrooms, juicy and tasty. Also their eggplant parm sub is one of the best I've had--highly recommend!

Looking for a diner while traveling found Flo's ..Service was great . Food was decent .. prices okayread more

Food service terrific. Mammoth selections ambiences…read more Everyone is pleasant We go here every visit

Great diner with classic diner atmosphere. Service was quick and friendly, coffee was good and hot…read more I look forward to trying something from the breakfast menu next time. I ordered the Reuben sandwich with spicy fries and a side salad. I like a lot more corned beef in my Reubens but it tasted good. Seasoning on the spicy fries was different and tasty. Overall great experience.

Not fancy but is a Homey atmosphere. Price is good. Stuff is fresh and tastes good. Cash only…read morebusiness. Staff is friendly. You need to pay to park but 1/2 free and only costs 50 cents for the hour. (1.5 with free half hour)

Unfortunately quality must have gone down over the years. Very tired decor benches in need of…read morerepair upgrade. Could be so cute. The eggs mixed with water not to our liking. Coffee just ok. Would not recommend.

Second time there and honestly, the crunchy French toast is what brought us back. Its to die for…read more Espresso martinis were excellent. The first time I was there I had the avocado toast, which was great. My friend had their breakfast burrito which he thought was soggy and fell apart but hey it happens. Food delivery was very slow the first time, but our server was nice and the drinks were flowing so it was fine. Our table all has 20+ years each in the service industry, we get it. Today once again the crunchy French toast was amazing. We got it for the table to share and everybody couldn't get enough. The service was just really weird. It was like she really didn't want us to be there. And she didn't want to be there. She wasn't really rude, but she was pretty indifferent and took a long time to come back to the table. A second round of drinks was obviously off putting to her. Then I needed a change for a 20 so I could just leave cash for the check and hadn't seen her for a while so I asked another server who just walked by and said I'm not your server without even making eye contact with me. When I got the change, she was a little bit rude with me about it. It was 1 o'clock, they were past the brunch rush. It was just an odd experience with the server. I get having a bad day, but you shouldn't make it so obvious that you wished that you didn't have to be there.

Great breakfast, brunch, and lunch! This place offers two experiences. The first is a cool coffee…read moreshop, with a market and to-go food options. There are baked items everywhere along with gift shop inventory. A few seats line the shop for a quick bite and sip before heading back on the road. The second is a dine-in restaurant with a diverse menu and great service. The space is cozy and there are two spaces. The bar area and the dining room. Both areas have ample seating and invite you to stay and relax a bit. I opted for the chicken and waffles. A+ The breakfast burrito was good, but was not the typical flavor profile of what I've had previously. People next to us ordered the Hangover Hash and it looked plentiful and enough to feed two! Amazing overall with lightning fast service. The receipt has a QR code allowing you to pay with you phone. Very convenient. We ate here twice in four days and hope to visit again the next time we're in town.

Otto's is hands-down one of the best spots in Pittsfield. The staff is incredible, the food is…read moreconsistently amazing, and they serve a fantastic brunch that alone is worth coming back for again and again. What really sets this place apart is the owner. She does real, meaningful good for the community -- feeding the hungry, helping rescue dogs in Puerto Rico, and keeping creeps trying to indoctrinate kids out of schools. That kind of integrity matters, and it shows in how this place is run. Great food, great people, great values. Proud to support this business.

I love this place! Food is always good. I've even hired them for catering for a company event…read morewhich was stellar! And the biggest thing I love about Otto's is how they don't let customers push them around and be rude. They call them out and treat them the same way the customers treat the staff. Service industry workers, especially wait staff have lived too long in the world of "the customer is always right, smile and move on." NO! If you can't be a decent human being to other human beings you deserve to get treated the same way. These folks even embraced this by making up staff T-shirts with their bad reviews about them being rude to staff. It's hysterical! And trust me, if you are a good person to them they are very good to you. Keep it up Otto's!!

A fabulous hidden gem in the Pittsfield area. From the moment we walked in, the staff were more…read morethan friendly and accommodating, and the atmosphere was a 10/10 - Calm, sophisticated, moody, and modern. The food also exceeded our expectations. The fried brussels sprouts and salmon were both superb and perfectly cooked. The wine selection was large, with both tried-and-true options like Pinot Grigio and less common wines. Overall, a great meal and we will be returning!

I wish I could give a better score, because I thought the service and ambience were both excellent…read more Sadly, the food left me wanting. It was all edible, but there were problems with every single thing we ordered. We started with the marinated mushroom & sausage flatbread: one of the better items and fairly tasty with a tomato sauce base, could have used a tart element like a balsamic drizzle to wake it up a bit. My husband got the Korean bbq burger, which at $27 was honestly a bit insane and doubly so when it wasn't good. There's not a single thing that was wrong, the whole conception is an epic fail. A beef burger should not have an intense taste of soy. Sorry, harsh but true. The exorbitant price is insult to injury. The ham and cheese croquettes should never have been offered with the cinnamon sugar dusting. Another bizarre pairing that makes no sense in your mouth and adds nothing. The dijonnaise was good if a bit mild... amp up the savory flavor and put more ham in the mix with a touch more salt please. Finally, the Public Salad was a good base but needs a bit of a vinegar component to make it sing. I'd recommend red wine vinegar, just a small splash in the dressing. Overall enjoyed it and the chicken was adequately moist. Thank you for having us.

Always a perfect meal! Outstanding service set in a local town establishment. Excellent house…read moremade hash!

Visiting the Berkshire's and looking for a spot for breakfast. We ordered the food to go and it…read moredidn't disappoint. Parking is touchy due to road work but this is the go to spot in Hinsdale. Waitress/Hostess was very nice and welcoming as we ordered our meals to go. Steak and eggs was cooked to order and was exactly as I wanted. The corn beef hash was on point. Wife got an omelet that's delicious. A bit pricey but the food is worth it. Definitely will try to sit in restaurant to get it fresh.

A delicious, friendly, comforting breakfast stop. We stopped here en route to Jiminy and were…read morepleasantly surprised by the homey atmosphere, service and food. My Bacon Eggs Benedict was hearty - bacon extra crispy and eggs perfectly poached - and my boyfriends' omelette was fluffy and packed with ham and cheese. The prices were super reasonable, which is a rare find these days. Needless to say, we'll be returning. Prepare for a bit of a wait if there's a rush of people, but it's definitely worth it!

Came here for breakfast with a friend I thought I was visiting from out of town. I used to get…read morehotdogs when I was a kid here and they were delicious. Today I got breakfast not only was it ridiculously expensive but it was very mediocre at best. I ordered a western omelette, but received a sausage and mushroom mama instead which I didn't complain about But it was just very bland. The home fries were burnt and cold. They only had generic toast like a cheap wonder bread no Italian or anything exciting. Coffee was good but for $20, it really wasn't worth it..

Great food, great drinks and great folks. They are also sponsors of Pittsfield Soccer Club in the…read moreBerkshires.

Ever been to an old-time neighborhood sports bar in any major or minor city across America? Y'know,…read morea solid brick building that has several TVs with every sporting event on them... even the ponies... all day long? A place with cheap drinks, chilled glasses, a juke box, a high ceiling with fans, neon lights, a brass bar foot rail, classic and regional sports icons lining the walls...? A place where, if your team is winning, the atmosphere is electric. A place where you can walk in with a pizza or wings and be an all-star? If you have, then the Sideline Saloon is that kind of place. If you haven't... wtf are you waiting for?