Nice and bright! Comfy booths but no tables/chairs Attentive waitstaff I asked for an egg white omelette and no potatoes and no toast. I offered to pay extra for it too. They could NOT oblige. Huh? OMG... really. Financially, the cost avoidance on omitting toast and potatoes would have offset the labor for separating the yolk from the white. Also, they would have not disappointed a new customer. I sampled the French toast and it was good--nothing special. Ditto on the pancakes and bacon. I mean it was sort of like what our Moms and Dads would make--or if you are the mom or dad--what you would make; albeit the pancake was huge and fluffy. Ok--finally...did the waitstaff come by and ask how are food was...nope. I would have given this place 3 stars but between not checking in on us after leaving the food and not accepting a legitimate dietary-driven request, I am obliged to give it two stars. read more

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While staying in Pittsfield Ma, we are breakfast 3 times and each time enjoyed our breakfast. Food was plentiful, fresh and well plated. Service was exceptional with a smile. The feel of an old time diner and comfort was relaxed and classic style feel. Well done read more

Kelly's Diner - A diner interior features a wooden counter with green stools, hanging greenery, and green pendant lights. Customers are seated at the counter, and the kitchen area is visible in the background. - Breakfast & Brunch Near Me - Pittsfield, Massachusetts

Cash only. Breakfast was great. Home fries are ok but probably left on the grill for too long. Waitress always checked back with coffee.

The Best Breakfast in Pittsfield!!! Great food, reasonable prices, wonderful staff. Who could ask for more?

Good old diner get a good breakfast Everytime Two thumbs up Wait staff was great very fast and prompt . read more

Kelly's is a typical small town diner. The food is great the service is above expectations and the inside is clean and spacious. I highly recommend this Diner. Remember cash only... read more

Stumbled upon Kelly's out for a Saturday ride. Lots of options to chose from on the menu. Excellent food, reasonably priced & nicely sized portions. The staff was super friendly. Our breakfast was served so incredibly fast & even though the restaurant was packed! read more

Kelly's Diner - Cinnamon raisin french toast - A serving of cinnamon raisin French toast topped with syrup, alongside a sausage link, on a white oval plate. - Breakfast & Brunch Near Me - Pittsfield, Massachusetts

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Fresh breakfast, excellent service. Very clean! Especially the bathroom Just passing through town glad we picked a great place! read more

Came in the other day for breakfast. This place did not disappoint! We love going to diners, so we were looking forward to coming. I think it's one of the better diners we've been to. They make their toast perfectly toasted and buttered. Loved my over easy eggs. My husband very much enjoyed his French toast and scrambled eggs. Their bacon was perfect!! I can't stand floppy bacon. Most diners don't serve crispy , perfect bacon , but Kelly's does. It's also kid friendly. It's cash only we well. I wish I took pictures but we were hungry and devoured our food. Thinking of coming out here again on Sunday on our way home. It's out of our way but worth it! read more

Extremely poor management. Called to speak to a manager regarding something I ingested and sent me to urgent care right after I left the diner. He was rude when I asked for a manager, didn't tell me he was a manager, he repeatedly asked me what I needed. When I told him about our waitress not giving me, " real maple" he got so defensive and passed the phone to apparently another manager, whom was rude as well. She was arguing with me about the many years they've been buying that maple syrup, and what farm. I said, I'm not questioning where you guys buy it and for how long. My concern is, when I asked for real maple syrup, the syrup was dark and thick, and I immediately started with a scratch in my throat, but I didn't think anything of it until I was feeling my throat drying and wanting to close. When I got in my car I looked in the mirror and noticed redness and bumps on the back of my mouth. I immediately drove myself to urgent care. My throat didn't close thank God, but they did say it was an allergic reaction to something in the syrup! They did not give me real maple, it looked dark and thick like corn syrup. when I called, all I wanted them to do was to remove it from their shelf and prevent this from happening to someone else.... but both managers couldn't and wouldn't help me out, they both got so defensive, I had to tell them to get management skills and I hung up. By the way their bacon wasn't cooked all the way and the pancakes turned brown, from their "real maple" they stated they gave me. read more

Food and service was great. My only issue was this is a cash only establishment but there were no visible signs that made customers aware of this. I found out at the end of breakfast which turned into a bigger issue due to issues with my debit card. read more

Great service and good food! Just what you want in a diner!! I sat at the counter for the authentic experience and it did not disappoint.

Excellent place for breakfast. Friendly waitress, good food at reasonable prices, good size portions. Almost everything you'd want at a diner. Doesn't have waffles on the menu though and the home fries were burnt, also they don't take credit cards. But we had a wonderful breakfast and will go there again when we're in the area. read more

This is a real authentic diner that seems to have been on this corner forever. This is not the place for yuppies or those who are looking for a menu the size of the Empire State Building. (If you are a New Yorker, change your thinking about the size of a diner menu.) If what you are looking for is a breakfast made with high quality ingredients and the usual amount of grease found in a dine, this is your spot. I am told that they have delicious pancakes as well. Want a hamburger and fries or an old style cobb salad, they have you covered. Expect to find lots of locals and a fast bustling environment. read more

Delicious breakfast food, reasonably priced, and very friendly staff. Exactly the type of no-frills diner that you expect to serve a great breakfast. read more

Mediocre at best. Wont do a poached egg. Hash comes out of a can. Coffee tastes old and bitter. Cash only. Meh. Go elsewheree read more

Best breakfast in the Berkshires! Fast friendly service. Prices are reasonable. Perfect greasy spoon ambiance. Must try!

Always looking for local eateries, we tried breakfast with Kelly Thursday. We found it a real good place to have comfort food. The corned beef hash and eggs with their home fried potatoes with skins was truly a pleasant experience. Yes, the hash is canned but it was overshadowed by the killer taters. Sam Gamgee would approve. The coffee isn't Starbucks gunk, just plain java in a cup. This is an older establishment that has that well loved atmosphere. The nutty flu regulations limit seating but that can be worked around. Good food and good staff makes for repeat business. Bring cash and enough extra for a good tip to the waitress. read more

Their food is good and their service is good as well. Sometimes there's a good wait and nowhere to stand.

We love it here! Food is always fast and delicious, the servers are always happy and they keep the diner clean! What more can you ask for? My favorite is the pumpkin pancakes- they can't be replicated! My husband usually will order an omelet, and we've never had a bad meal here. When family is visiting from out of town, Kelly's is our go to breakfast spot! Just know it's cash only! But there is an ATM onsite. read more

Has good food kind people and a good growing bissness 10/10 I would recommend to anyone coming through pittsfield

Only open for breakfast and lunch. A real diner feel, with counter service or tables that fit four, and folding chairs if you bring a fifth. Fast service, plentiful refills on the coffee, and decent prices ... but cash only. read more

Kelly's Diner - Breakfast with multiple refills on the coffee. - Breakfast & Brunch Near Me - Pittsfield, Massachusetts

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Friendly, prompt service. Even better food. Coffee was plentiful, hot and delicious. Pancakes and omelet were cooked to perfection. Glad we stopped! read more

This place is great easy access to start But a very friendly atmosphere And the food is excellent I had ham and egg omelet which was very Very good . Toast was right on , home fries were excellent. Place is clean and always inviting . Bring cash but so worth . Atm inside . Try them out soon great menu pancakes and French toast look awesome. read more

Nice eatery small size might have to wait for seating. Cash only very friendly And good service Breakfast was a good value read more

I'm surprised there're no reviews here considering the popularity of this place. Always busy for breakfast, Kelly's is where you want to be. The staff is courteous. The place is cozy. The food is tasty and solidly portioned. And it's perfect if you're on the road. Small complaints are that I always end up surprised at how much I spend there. Maybe it's because the food is so tasty. Maybe it's because my friends don't pay their way. It's not expensive but you may be surprised like I usually am. That and sometimes the wait is kinda long. Small complaints. I don't come here often because it's a bit out of the way for me and is often busy (a testament to its quality). But it was a perfect place to meet up with friends for breakfast before long drives back to school. Try the breakfast sandwiches. read more

Wonderful food with generous portions!! Pancakes are light and fluffy, omelette was perfection! Cash only but they have an atm!

I work just down the road from this place and have had both good and not-so-good experiences with the service. The food is inexpensive and just OK...it's diner food. That's why I've gone there in the past. I love the "architecture"...traditional diner look and feel. When I have gone for lunch, I like to get the small spaghetti which satisfies my craving for pasta and it comes out quickly for less than $4 (with bread). Get's me back to work without a lot of waiting and a fairly large portion for a "small" spaghetti. When I've been there in the past, I see what others have talked about in their posts. The service can range from fairly friendly to plain 'ol unfriendly. On the whole, I've been lucky with getting the right server I suppose. But....the last time I visited, we brought someone who's sister didn't come along because she won't come to this Diner. We talked about how we've had pretty good luck. We actually talked it up a little. But this time, service was downright unfriendly. So we were a little embarrassed we brought a guest and talked it up. I doubt we'll go back. Left a bad impression that tends to linger. Maybe next year we'll give it another go. I do love the whole Diner experience. For now, we're giving it a break. But I think there are plenty of folks who come to this place for the Diner experience. Always seems to be fairly busy, good location. read more

Went to Kelly's diner for the first time (and the last), this past weekend. Unfortunately, the bad food wasn't the surprising part - it was the service, which was horrible. The server gabbed my husband's plate, while he was eating, without asking and tossed it in a dirty bin, and when he said he wasn't done the server picked up his food BY HAND and dumped it in a box to go. And said "we closed 15 minuses ago". And we are talking about 2:15 PM in the afternoon. I was shocked and embarrassed for us and for the couple we took with us. Definitely never going back there again. read more

The classic diner food is good. The place has always been packed on Saturday and Sunday mornings. Breakfast is very tasty the pancakes and hashbrowns are delicious. Lunch is good too. Bring cash because even though it is pretty cheap they do not take plastic. read more

KELLY'S! Thank you for saving me from the glut of pricey mediocre Berkshire breakfasts! The portions are generous, the prices are reasonable, and they advertise Men's Bible study on their placemats. Everyone seems to know each other there as well, which is nice. read more

Good service, good food, great find thanks to my fellow Yelpers. Great breakfast find if in the area. read more

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The location shown on the Yelp map is incorrect. Kelly's Diner is at the corner of route 8 and route 9 (Right next to the Autozone). Nobody beats Kelly's for lunch. Hands down the best French Dip I've ever had. Heck, the best French dip anyone's ever had! read more

Solid diner. While waiting on my car at Mavis, I had a burger and fries at Kelly's. Friendly though slightly inattentive waitress. Juicy burger and okay fries (a little thick for my taste). Nice, friendly young boy cleaning up dishes and always smiling. I'd go back again if in the area. read more

Stopped by for a late breakfast around 10am (they start lunch at 11am). It was self seating with barriers between booths and our server was nice. Everyone was wearing masks inside and you are allowed to take it off once seated. They only accept cash and as mentioned in other reviews they do have an atm. It wasn't busy when we went and we had our meals pretty quick after ordering so that was nice. read more

i gave it 4 stars based on my historical knowledge. i was born in the Pitts so naturally i've been here more times than I can count. The place is one of your best bets for breakfast food. There is NO Denny's within 25 miles of Pittsfield so (thankfully) you are forced to go somewhere local. I haven't been here in a few years so perhaps when I go again it'll get 5 stars. The hashbrowns are very good. read more

It's a dive, but we were on a budget. Good food, great service, great value, clearly a lot of locals. If you're looking for a cute brunch place, this is not it. Just solid diner food. Bathrooms were also clean. read more

Delicious blueberry pancakes, huge portions, and great prices! We came here for breakfast twice because of the food and friendly service! Just keep in mind that they accept cash only read more

I love this place for lunch. Only problem is no credit cards!!! But, friendly people and inexpensive great food. They also are only open for Breakfast and Lunch but since I am only in town during lunch that is fine with me. read more

This place is great! If you like regular old greasy spoon food you will enjoy the grub and atmosphere as much as I do. Just don't forget to bring cash, credit not accepted. Keep up the good work! read more