First I went food was good but slow. Second time they weren't open during their regular hours. A…read morelittle out of the west.

So happy to find this little family run place on Elm St, easy to miss if not for their large open…read moresign. Hard to find gourmet coffee take out places in this area. Excellent espresso and other coffee selections made to order. Large selection of breakfast and lunch sandwiches along with homemade pastries. Inside offers nice seating with large separating of tables. A number of tables tucked into window nooks. I'll be back!!

Great find ! Good coffee. Great bagel sandwiches. Good seating area with pamphlets of…read moreattractions in the area. You order at the counter do service is fast.

The menu on Google shows it had soup but when we arrived. Soup wasn't on the menu…read more We were a little dissapointed. So we decided not to stay.

I picked up a matcha latte here, and my friend catered a delicious brunch from this spot!…read more I appreciated that the matcha didn't come pre-sweetened. It could've been whisked/blended a bit better (separated a bit), but I was happy with it overall. Regarding the catering, I was a big fan of the avocado toast (super fresh and creamy and nice flavor) and tasty muffins (I enjoyed the blueberry muffin.) It takes a bit to make drinks / food, so be sure to allocate some time--this isn't one of the factory-like cafes that churn out drinks / whip out ready-made food. The interior is cute and has assorted offerings of general foods/supplies that were fun to peruse.

Unbelievable! This place is an absolute gemstone that has…read more'something' on their menu for everyone.

An unassuming but quiet and pleasant breakfast and lunch place featuring local produce and most…read moreimportantly: house-baked breads, bagels, pastries, and cookies. I had an excellent curried chicken salad sandwich on house-baked focaccia and my sun had a house-made toasted bagel. Wholesome and tasty. On the way out we picked up an excellent rice crispy treat made with chocolate rice crispies and plenty of marshmallows. We had a hard time not blowing the diet and buying several more. The free wifi was also handy as I was able to check on some emails and download my news.

Happen to drive by & decided to stop in for lunch. The food was great. Their menu is extensive…read more The service was excellent, super friendly. People stopped in for lunch and to get their weekly deli meats. Wished we lived closer to purchase deli meats! The ambiance was lacking. Got the feeling it was primarily a catering operation with a deli & dine in option. Most people came in for pick up orders.

Best delicatessen in Berkshires,, the food is incredible. The services is outstanding. Ambience is…read morenothing much to talk about, but if you like corn beef you have to try the double.YOY

I've been here just twice while visiting the Berkshires, both visits were great and I really need…read moreto go every time I'm out there. I love their breakfast which was what we had on our most recent trip. My kids had the chocolate chip pancakes and demolished them quickly. They both said they were the best pancakes ever. I had the croissant French toast which was decadent but not too filling, a lovely breakfast. My husband had their special, pancakes with fresh peaches and mascarpone and he definitely had the best dish, tons of fresh peaches. The first latte I had was so good that I also got another to go. We also grabbed some baked goods for the road which was an awesome decision. Staff was super friendly and the restaurant is so lovely. Will be back for sure.

We have been before and always enjoyed the food. You have to come early and expect a long line…read more They are only open for breakfast and brunch. It's very casual. You can also sit outside Order,pay, get your number and sit down. We had the special which was a sweet potato chorizo hash with poached eggs and hollandaise - honestly the chorizo lacked flavor and was not spicy enough to counteract the sweetness of the potatoes. We also had the huevos rancheros which were sublime. Nicely spiced black bean/chili sat atop a corn tortilla, eggs, avocado sour cream ..etc. Also had the famous morning glory muffin - two cappuccinos. It's pricey but worth it! We will be back

Always smells delightful walking in the door to this fine establishment. The sandwiches are…read moreamazing... the bagels and muffins are delicious! The drinks are cool and refreshing! The treats are always decadent. All around great place to grab something on your own to eat or grab something to go! Always have had a delicious experience at this location and have been going since it opened years ago.

Really good tasting food in a cute little place! Easy parking and fresh ingredients.read more

My husband and I consider ourselves regulars at Otto's. We eat here frequently with our friends. We…read morehave a running joke.... All roads lead back to Otto's. I/we have never experienced poor quality food or service. The staff is always welcoming and the food never disappoints. Lindsay and Luke and the staff are very community oriented and host many community meal events with "a pay what you can" attitude. Otto's is truly an asset in the heart of the Berkshires.

Thought this place seemed nice, but the counter person is extremely rude and has some sort of…read moreNapoleon complex. Never going back. And no, I did not "tell them how to run their restaurant" as the petulant owner says below. To be helpful, since I was solo, I asked for a counter seat not a table though there were a bunch empty. The attitudinal counter person snapped "there's a waiting list." When I asked how long, she made a face and said "maybe 15 minutes." Seeing that there were at least four empty tables (and no visible line), and not really wanting to wait 15 minutes for a counter seat, I asked if a two-top were possible. Now she flips out and yells "I said 15 minutes, what do you want a job telling me how to run this place?" I've worked pretty much every restaurant job in my youth from busboy to dishwasher to waiter to kitchen prep -- including in the Berkshires -- and would have been immediately fired if I ever went nuclear on a customer over a harmless question. Instead I got breakfast at another -- friendly, family-owned -- Pittsfield diner, had a great quick meal and tipped 30%. Some people get so full of themselves and their drama. You're serving eggs to your neighbors, not working the velvet rope at an exclusive club.