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Reno, NV

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SOAK - South Creek

2.9 (192 reviews)
Closed • 9:00 am - 5:00 pm

By appointment only

Services - SOAK - South Creek

Manicure

Manicure and pedicure

Nail fill-in

SOAK - South Creek Photos

Business Info

SOAK - SOUTH CREEK ATMOSPHERE

What's the vibe?
Quiet
Trendy
Upscale
Classy

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Recommended Reviews - SOAK - South Creek

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Reviews With Photos

My 'drink' err swallow.
Sharon G.

Went in for 2-4-Toes special at $149 to include a pedi, drink and hand massage. Received pedi, drink but no massage. Inquired and was told they could 'possibly' give me a $5 gift card for a future visit. Still awaiting return call from owner as I was told this from mgr on duty. Happy w/pedi but feel slighted didn't receive what I paid for and I tipped generously even as FORCED to tip seperated for front desk gal.... Why does she require a seperate tip and what gets me us, you are forced to as there is a minimum of $1 required and she stands there watching you. Not cool.

Peppermint martini!!
Jewelia C.

This review is from December 2023 just catching up on old reviews so might not be accurate anymore as this was 1 year ago just FYI! This place is the definition of A for effort (but still can't justify giving it more than 3 stars). I live in CA so used to getting my nails done very quickly, very professionally, very cheap. The competition in CA just forces everyone to be on their A game. Very different in Reno. I have always had a very hard time finding any salon in Reno that does even half as good of a job as my worst nails in the Bay Area... but I was home for the holidays and my nails were looking ROUGH. Soak seemed to have decent reviews so I decided to check it out. The salon is very clean and cute but they didn't really have any formal seating to do nails which I thought was an immediate red flag. The whole room was basically just comfortable seating for the guest but no nail tables. The nail techs were all super hunched over sitting on little ottomans doing nails which is WILD to me.... I would quit in a heartbeat with the back pain that would give me. They asked if I wanted to order an alcoholic beverage which is wild to me because I did not know nail places could sell alcohol LOL gotta love how Nevada embraces alcoholism!!! My people! I obvi got a peppermint martini that was so strong I questioned if I should be driving home after just 1 drink LOL. The staff here are truly fantastic. I had the sweetest girl do my nails but bless her heart she had no experience doing gel nails. She tried so hard and I appreciate her so much for that but it was so clear she was lost, she missed so many steps and the overall nail process took 2 hours for gel nails!!! And she didn't even prep my nails - no soaking and prepping the cuticles. She had to redo a few of the nails because of mistakes. We did eventually get there and from afar the nails looked good! But up close they were very uneven texture, peeling off quickly, and my cuticles uneven since they were not prepped. Really appreciate her effort.... But definitely got them redone as soon as I got back home to SF. A bit crazy how low the standard is in Reno... overall a friendly experience but very poor nail quality so couldn't give it more than 3 stars.

Suzette M.

Went for a couples pedicures for our anniversary. Much better than any I've gotten in Northern Nevada but could still use some friendly criticism. #1 Massage better and longer!!! I even specified I wanted strong massage when I scheduled and when I arrived!! They did much more detailed cuticle and nail bed work and my polish lasted forever!!! It would be nice if another patron would have taken their loud speaker off during his conversation that lasted the entire 2nd half of our service. Bloody Mary was nice. 7 out of 10 this coming from a retired manicurist.

Shawna A.

Tried a new place out that I've heard great things about. What immediately set this place apart was that they brought out a bowl of hot water to soak your feet in, instead of a a tub that's used over and over (with water changes). The gal took her time and didn't try to chat too much, which made it easy to relax and take it all in. I also enjoyed a delicious espresso martini while there. Excellent pedicure in a relaxing location. A little pricier than other spots, but worth it depending on the experience you're seeking.

Kokoist nail extensions
Alicia W.

I won an Instagram giveaway for Soak's new Kokoist nail extensions! This salon had been on my list of places to try, so I was very excited to come try it out last week. They have 2 locations, South Reno and downtown. I came to the South Reno location since I'm off on Mondays and their downtown location is closed that day. From the moment you walk in, you can tell this is more of an upscale salon because of how trendy and well-decorated it is. They have cushioned couches/chairs for you to sit in instead of the typical salon chairs or manicure stations. For a pedicure, they bring a bowl of warm water out to put at your feet. No massage chairs that I saw. For a manicure, they bring out a lap table for the nail stylist to work on. My nail stylist was Sadye, she was personable and I enjoyed talking with her throughout this process! This was my first time doing nail extensions and she was really helpful in explaining the difference between the Kokoist brand and acrylics. She's also the one who does nail art for the salon! The Kokoist service is listed as taking 1h 30mins online but mine took a full 2h. The price was also quite expensive at $115, which didn't mean much when I went since I had a gift card. It would've cost extra to do nail art or get one of their cocktails. Even their basic services are quite expensive. I've heard great things about their cocktails, I was told one of the owners is a mixologist and so the cocktails are pretty high quality. I didn't try one this time since I was there at 10am. I can see why some people would pay the high prices to come here, there is certainly a target audience that they are trying to cater to. It is great for people who want the pretty upscale atmosphere, want nicer products with better chemicals, and want to feel like they are being pampered. However, I know plenty of people that say they get their nails done elsewhere that turn out just as nicely and are a fraction of the price compared to Soak. I enjoyed my experience here and would maybe come back, but I don't think I would become a regular, mostly because of the prices.

Mocktail
Aycell J.

The staff is the best part. They are always so kind, and they check in you often. The place is always clean and it's also very relaxing to catch up with your girls. I like that they do my pedicures and keep it simple. We are going again, of course, and I want to take my daughter sometime so she can enjoy as well. I'm pregnant and always enjoy their cocktails. It doesn't seem to be the same thing everything. That is very nice. Of course the parking can be packed. It just depends on the day, if there are events, etc. Women take their entire family or even have a day with their husband. So don't hesitate and come on by.

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7 months ago

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3 years ago

Great ambiance and very nice and relaxing experience. However, my pedicures here never last. Super disappointing.

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Ask the Community - SOAK - South Creek

I found you online as a nail salon that works with kids. Do you have kid-sized chairs?

Hello! For our Little Miss / Mr service we do have small chairs. We do not have 'massage' chairs at… 

Why are they now requiring documentation to be signed when this wasn't previously requested?

Hi Linda! Are you referring to the online forms that sent after booking your service? If so, these… 

Review Highlights - SOAK - South Creek

“I booked my appointment online for the get fresh pedicure - I love that I can book online instead of calling.”

Mentioned in 4 reviews

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