Disgusting, rude and over-priced drinks. This place is rundown and beyond dirty, it is filthy with napkins remnants sticking to bar tops, mayo, dirty napkins and sticky worn-out bar tops with stinky rags laying about and trash/food all over bar floor. Took 3-4 minutes to be greeted at bar and then a good 4 minutes later to get our drinks (Almost 50% higher than other local places)...with 3 bar tenders and a manager (Nice greeting later on) not that busy for draft beer. Took another few minutes to cash out and with a no detailed receipt...had to ask another bartender to print a detailed one. We used to go here often but has turned into the once every few years due to experiences like this one. Maybe see you in another few years? Response from the owner a day ago Hi Mmc, sorry you had a negative experience. We've setup https://snuffers.com/contact/ as a place where you can quickly share any issues that you've had at one of our restaurants. 4/5/22 Thanks for the canned response I read countless times. Seems you want direct complaints that are not visible...I prefer to share on Google and now Yelp...maybe that will bring more non-canned action? read more

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Why have things changed? No Tuesday burger special any longer? Very popular onion fries were changed to only onion rings? Then recently the onion ring recipe was changed-very greasy & no flavor? We've endured the sticky tables a long time. We're out, until you guys get back on track. read more

The food was really good. This was my first time going here, and I got the patty melt. I also tried the loaded cheese fries and the Texas sized chili dog. Overall I was happy with everything. The service was a little bit slow, but it was also 6pm on New Years Eve so I give them a little bit of grace on that. The large tables were really cool to sit at. Since I had a large part of 10+ people it was very accommodating. read more

We always like to go to snuffers. Their hamburgers are well prepared. My favorites the mushroom Swiss hamburger. As you know, the french fries are a tasty addition to the meal. I always get cravings about once a month or every other month for a big old snuffers hamburger and a ice cold beer. read more

It was a great atmosphere and had plenty of nice people helping us out. We were taken to our seat which was a large bench style table. It worked out great my wife and I had one side the kids the other. Our meal got to us pretty quickly With plenty of napkins for the kids. Total bill for everything wasn't to bad. Not sure why but they did charge an extra dollar for the sliders we had ordered 3 for 9.99 so maybe there was something extra. Still awesome staff Sidney D. Helped get our order and checked on us regularly. read more

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Got the fried pickles and beef quesadillas for lunch. It was a beautiful day to be out on the patio read more

Snuffers - Fried Pickles and the beef Quesadillas - Burgers Near Me - Rockwall, Texas

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Ordered delivery. It came surprising quickly, but... Onion rings were... unusual. Massive things with the batter coating falling off. Burger seemed a little over-cooked and the bun was a lot chewier than I look for in a good burger. read more

Dr. Pepper burger was great! Service was good! Definitely be back Great patio to enjoy read more

Are at Richardson. Had burger which was very dry. It certainly has changed and not for the better! No more mouthwatering burgers here!!!!! Waste of Money!!!! read more

Christine was awesome and so accommodating! Yummy food too!!! We needed a small change, and she showered us with special attention.

Snuffers 5 Stars every single time! Best burgers & drinks in Rockwall!! Served today by Noah who was super polite and recommended a great mango margarita which was awesome! Thank you Snuffers for your consistency & location, right on the lake! Love it!! read more

Food is great , service is too ! So far have been happy at every visit . Will go back soon read more

Classic Burger and Loaded Cheddar Fries were terrific! Our server, SAV, was equally terrific!! Courteous, friendly, and quick service. Very much enjoyed our lunch, will definitely be back soon. read more

Snuffers has reduced there menu to one page and now just over priced burger joint. The servers and bartenders are very concerned about them losing there regular customers. I went there at lunch last week and there was only about ten customers in the restaurant and yet it took about 10 minutes for a server to come to my table. We went there last Sunday and they have lost a lot of the Sunday lunch business because they have dropped so many favorites like meatloaf and chicken fried steak. So keep in mind they are just a over priced burger joint that charges $10.00 for a medium size chedder fry and $3 move for the extra sides. I been going there for the last 3 years but will not waste my time and money going to Snuffers. Plus they ran off my favorite bartenders who worked therefor over 10 years. The corporate office never answers any phone calls and customer service is horrible. read more

Been Snuffering since the '70s on Greenville Ave. Was stoked and became a regular when they opened in Rockwall; can't count how many burgers I have had there. Today it was not necessarily the well prepared burger that was delivered late and COLD or the appetizers that showed up AFTER the entrees. Not was it the overwhelmed bartender with no table service support. It is the MANAGER who instead of being apologetic just made excuses about how lousy his staff was and that as of tomorrow he will have a bunch of new people to represent his NEW management style LOL. Still time to get it together Snuffers but for me it's a short leash on this old dog. Good luck getting your act together. read more

Having eaten at Snuffers/Rockwall many times I would normally rate them five stars. But today we decided to order for pickup. The last time I ordered a Deluxe Grilled Cheese sandwich and wanted to do so again. I went to their website and voila, a graphic of their four grilled cheese sandwiches appeared. So I called the store to place my order but was told the only grilled cheese sandwich they had was the "Classic" (regular). How silly of me to assume that because it's front and center on their website that it would still be available. read more

Snuffers - Burgers Near Me - Rockwall, Texas

I thought I would stop in and give it a shot. I'm old enough to remember going to the original location on Greenville in the late 80's. Thus, I prayed this location would be halfway equivalent to the original. First, the interior has the personality of roadkill. The bar is sticky, the furniture is straight out of a garage sale and... well you get the picture. Now for the food. Ordered the original hamburger and loaded cheese fries. Both were "warm" and warm cheese fries are like eating warm play dough. The upside is that the service was pretty good. Don't waste your time or money... read more

Placed an DoorDash order for $73. Ordered 3 large cheese fries with chives bacon and jalapeño. All I got was the cheese fries. read more

My go to local bar. Brennan the bartender is amazing. Always prompt and friendly. Go there enough and it will be your favorite watering hole. Not to mention the food is great. Highly recommended. read more

This place is gross. The staff were nice but WAY understaffed, the burgers were good but took 45 minutes to get to us and they served us our appetizers half an hour after our burgers??? Plus the restaurant itself was so dirty and nasty. Everything was broken and dirty. The place was practically empty on a friday night and somehow still took them 20 minutes to seat us bc there was literally no one seating people. Not really interested in ever coming back. read more

This place used to be good when they served burgers that were close to being half-pounders, but now they're closer to a 1/3 pound and they're not any cheaper. Disappointing... The burgers are tasty though. read more

It's a solid burger joint Cute patio overlooking the lake The cheese fries are always amazing The burgers are good Salads are tasty They have a full bar and TVs for sports watching Nice casual atmosphere.. good for kids read more

We had a great time at Snuffer's tonight. We arrived about 50 minutes before closing. They were on point with our food and drinks and treated us well. We ordered cheese fries for the entire table to share (4 adults). It came with ranch, bacon, green onions and jalapeños on the side. It was very good and was plenty for all of us. We all ordered our own entree as well. I had the classic burger and it was plenty big and with great flavor. The poppyseed bun was a nice touch. I also ordered the Tito's vodka lemonade. It was perfect blend of alcohol and lemonade mixture, very good. The sun had already set and no flying bugs were out, as we sat on the patio for dinner. The closing time of 10pm is great for spending the evening out on the lake, watching the sunset, and being able to still enjoy a dinner at a restaurant afterwards. read more

Very poor treatment in Snuffers tonight. The server took our order maybe brought us one of our food items and never set foot at our table again. We had to ask other servers and the manager for help. After explaining to the manager the poor treatment by our server she also showed very little interest. Very disappointing - I am sure if we had one of the other friendly servers our review would have been exceptional. read more

Savanna was our waitress and she gave us Super service. We had our son his wife and my granddaughter. Food was Good and more than enough. THANKS read more

Over priced average to slightly below quality and service is very very slow and not because understaffed they are texting and chatting amongst themselves read more

Placed a curbside pick up around 10:03, page said order will be finished at 10:57. We called after placing the order to make sure the food was going to take a 1hr but nobody answered. Got there at 11 and my food was cold as if it was ready around 10:20-10:30 We love snuffers but the system needs to be fixed or someone needs to answer the phone. read more

They invented the cheese fries, which if historically true should get them a pat on the back. If they are telling a lie, well you still have to give them a pat on the back for trying to make you believe it. Snuffers Rockwall sits on top of a hill overlooking the meadow formally known as lake ray hubbard. Inside the normal fare, burgers, fries and beer. The burgers are nothing special, as the buns they serve them on absolutely kill any chance of them being winners. This terrible bread falls apart into crumbs as you eat, meaning you will have to finish your burger with a fork. Absurd! The service is bad to average, but never good. The wait staff bless their hearts are consistently bad. We had to explain to one of them what "fried" meant. Yes. Truly. The cheese fries here are legendary, and well earned. These greasy, sticky, calorie infused fries are a Texas Legend, and you need to say you had some. Really, its cheese with fries rather than fries with cheese. Order them "swiss cheddar style" and thank me later. Snuffers seemed to be better back in the day, but so did everything. This place is OK, and I will likely eat there when someone requests it, but I will not go out of my way. read more

Snuffers - Small order Swiss cheddar fries. - Burgers Near Me - Rockwall, Texas

The food was good. We all enjoyed our cheese fries and various burgers. The ketchup they have is a little off but their ranch is one of the best. This would have gotten another star if it wasn't for the slow service. Our server was nice and pretty good in the beginning but the last half of our meal our drinks went unfilled and it took twenty minutes to get our check after receiving our togo boxes. We will visit again and hopefully the service will be a little better. She was nice but must have gotten overwhelmed at some point. read more

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Waited for some great time. Good was like warm and knats were flying everywhere. Waiter wasn't real friendly either. read more

Snuffers - Chipotle Black Bean Burger - Burgers Near Me - Rockwall, Texas

We were seated quickly and our waitress Jessica was fantastic! Our burgers were luke warm at best and fries were cold. The only thing hot was the fried pickles. Flavor wise food was good but the temp would have made it even better. Service was exceptional but my review is on the food. read more

Consistently good burgers. Our order has always been right. I'm the weird one in the group, because I order mayo on my burger. The cheese fries are out of this world! You'll gain 4lbs just looking at them. They have a different concept when it comes to waiting tables. You don't have just one waitress, you have many. It works, it's just different. Sometimes we're bombarded with service, while other times, we're overlooked. But it's a burger place. It's casual dining, so don't go expecting 5 star service with linen napkins. This is not the place. Good place for catching up with friend. Definitely drink a beer. It's a good place for that. read more

Love the burgers and fries here but the guacamole leaves a bit to be desired. It was a bit on the bland side - unlike the flavor of the guacamole at Chipotle! Strawberry margaritas are tasty as well and service is usually pretty consistent. Love the patio that overlooks the lake! read more

Came for lunch today bartender was Stormy. Food was delicious. We will definitely be back on Wednesdays! We appreciate Stormy and her attention to detail and great drinks. Thank You so much and very impressive. We'll be back next week. read more

The bartender Megan went above and beyond to make sure we had the best experience. We will definitely be coming back

Food is delicious and that's the point right?! Good. We agree. Just order take out because it's not real dine in friendly here... server was kind, but restaurant was NOT remotely busy and we still waited 10+minutes to be noticed once we were seated.... why? The atmosphere is super dated and not even a cute vintage either so even though it's clean, it feels gross and dirty not fresh and relaxing. But the FOOD IS SOOO YUMMY!!! Ok... Update: I went again tonight at 6:45-8 ish and they were really busy! I chose to try and catch the sunset on the porch and so glad I did! Faster service, kind and attentive waitress, fabulous sunset over the lake! Wow. Plus the food is tops! They should upcharge just for the incredible view! read more

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I like this place. It was our go-to when my friends and I moved here from California. We met here often. Good burgers, cold beer and those cheese fries - gotta love 'em (but don't eat too much!). This last visit, Roman, our waiter, was great! He laughed at my joke "Did you hear about the Pepsi employee who lost his job? -- He tested positive for COKE!" Later, guys. read more

Snuffers - Burgers Near Me - Rockwall, Texas

Went back on Monday evening (June 22nd). We downloaded the Snuffers app earlier in the day and received a free order of cheese fries. OH MY GERD. They were SO good. We ordered our usual Classic style cheeseburgers and split a small fry. NAILED IT AGAIN. Noticed they have a special on Tuesday nights for Classic Burgers ($5.00). That's a STEAL! As we were devouring our burgers we saw this HUGE order of chili/cheese fries with jalapenos (the works I presume). We just looked at each other and said, "we're getting those next time". I encourage you to download the app because you get reward points for free appetizers, etc. Restaurant is still practicing social distancing (every other table) is being used and all staff are wearing masks. Next week we are hitting those chili cheese fries. Snuffers is my place of choice for CHEAT MEALS. read more

Snuffer's is a Dallas institution that we miss now that we live in Houston. Really enjoyed the Dak burger on our last trip but went back to our old standby order of Cheddar Chicken sandwich and Cheddar Fries. Pretty much perfect comfort food for a cold day. Probably a good thing we don't live closer. read more

Wow how the mighty have fallen. OK at best. The men's restroom was gross, the burgers have shrunk--- & our table coulda done without seeing the waiter standing by the kitchen near the back, standing there cleaning his ears with his fingers. Ugh. Last night probably WAS the last night we'll go there. read more