Great service, selection and value! When I was disappointed that my size was not available they…read moreoffered to ship to my home for free. Hard to beat that!

This week while shopping at the Holyoke Mall we stopped in at DSW Shoes to look for some shoes for…read moreour upcoming weddings. When we walked in we were excited to see that they we're having a sale, but we were even more excited to see that they had a ton of items on clearance. This store is huge. The front of the store is packed with new items and the back has a ton of clearance items. As we looked through the clearance section we found a few different items and actually found the perfect shoes for the wedding. When it came to the staff, they were phenomenal. They made sure to ask us if we needed any assistance, but also made sure to not make us feel smothered. In the end we found the items we were looking for and are happy that we stopped in at this store. We will definitely be back in the future.

We needed new sneakers for my 12 year old son while traveling. The employee I dealt with was…read morefriendly and kind as we looked for wide shoes with a slightly annoyed pre-teen. We found the right New Balance sneakers and were quickly out the door but did have a lovely chat at checkout - nice experience with lots of in stock sale items, even in wides which are often hard to come by. My son left wearing his new sneakers and smiling - I'll call that a win!!

The absolute worse customer service I have ever experienced in my life. I am disabled and have to…read moreuse the restroom often. I was so excited to have the energy to walk into the store and buy expensive sneakers for my boyfriend but had to use the restroom first. They said there is no public bathroom. Do yourself and your bladder a favor and buy your sneakers at Kohls in the same shopping center instead.

Excellent selection of men's and women's Nike footwear here…read more AF1. Lo and High Dunks. Air Max. Court Force. Numerous Jordan Brand models as well. All sold at retail price. Authentic. Unlike those bastards on State St. and Main St. Stop buying that mess kids.

Giving this place five stars just because of the collection they have. They do carry a rad…read moreassortment of sunglasses, hats and things like that which are always cool to browse through. This is actually one of the only places in the Western MA area to buy limited brand street-wear such as Mishka, Hundreds and all of those other fancy "street" brands that are the rage of every hypebeast on the planet right now and make up the entire stock of Karmaloop. Unfortunately I'm not a big name brand wearing fellow and I go for actual BMX and skate companies gear out there. To each his own; there's also this dope couch setup in the store and the employees are welcoming. (Hard to find in any skate shop, or street wear shop these days. Look at Supreme's reviews of customer service in NYC.)

My first time here. I always traveled to a specialty store for my sneakers, and now we have one…read moreright in town so I decided to give them a try. Great service, truly. I was greeted personally as soon as I walked through the door. My feet were measured both sitting and standing. And then the salesman watched me walk barefoot, away from him and towards him. After that he was able to help chose exactly which model and style were best suited for my feet. I had been wearing the same brand for years but last year was a disaster. I had blisters along the tops of my toes for a long time until I figured out how to protect them. He was quite aware of this problem and explained the company changed the model and I was not alone in suffering. So add knowledgeable to excellent service. So- welcome to Longmeadow. Glad you're here.

I've been in several times over the past few years. Each and every time I've had the most…read morepersonable, patient, and knowledgeable people help me. Even when I tried on several pairs of Hoka and none of them fit right, they were great. Today a shout out to James for his excellent service.

If I could give 6 stars I would! They're the best. I needed non slip chef shoes and did not want…read morelaces and they had a great option!

I knew nothing of this place or it's location. My good friend has been going there for work boots…read morefor maybe five, six years and I tagged along with him on his most recent pair that he purchased. Not walking in with intentions of buying anything I found myself walking out with a nice pair of running shoes. What was nice about this place and really the reason why I am writing a review is the people in the shop were kind enough to toss me a $10 discount on them! I almost wanted to buy a pair of dress shoes too but I will save that for another trip. The store is small in size compared to stores you see in the mall but large in footwear inventory. The workers greet you and assist you with anything you have questions about. If there is something specific that you are looking for and you do not se it they have an abundance of catalogs that you can order from (which is what my friend did in this instance). I would recommend checking this place out before you spend your hard earned money in a big box store. This place is a great example of a well ran mom and pop shop if your intentions are to support your local businesses.

Best shoe store in this area. Very helpful staff, always ready to fit you to the right shoe. More…read morethan a shoe store. I highly recommend a visit to Shoenique.

Too notch customer service! I don't live in the area and ordered a pair of shoes for my daughter's…read morewedding. The shoes were beautiful quality and a niche European brand that isn't widely available. They were a tiny bit large so Jennifer worked with me over the phone, looked at a photo of my fit, and sent some non-obtrusive , tiny inserts to improve the look. Appreciate the knowledgable service and the willingness to make things work. Thank u Shoenique. I am a customer for life.

Had 3 different skecher sneakers,boots. All three had soles partially detach from upper part…read more Terrible quality. Don't waste your money.

Ask the associate a question about stock. Looking for a specific size in a specific shoe. The size…read morewas not out on the floor. The best the associate could do was say that a truck had come in but they hadn't gone through it yet so they have no idea if they have that size in stock. Pure laziness in my opinion. Also asked about using the restrooms and was told they were close to the public at this time. Even though they are public restrooms. Not worth making the trip to this store and I won't make it again.

Ive bought Red Wing Chukka shoes which fit great. And pairs of steel toe work boots because of…read morecomfort for work. Today i got soft toe work boots and liked the fit and look. I tried other places with no luck. The salesman was helpful and friendly. The only problem is i found out their having a unadvertised sale for labor day. i wish it was advertised in case my boots are on sale tomorrow. But happy with my Boots.

From the owner: The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an…read moreexperience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person--you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe--all day, every day. We also offer comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. To learn more about the Ultimate Fit Experience, visit us today!

i loved it the music the service is great and there is a wide verity of shoes for everyone and the…read morecolors are so pretty and the drip plug shirts are so drippy and i just love the shoes and the store its perfect 10/5

From the owner: We have sizes 1C-10C, 10.5-3 , 3Y-7Y, 4.5W-10W, and 7 Mens-14 Mens. We’re determined to beat other…read morestores prices and online prices. There is something for everyone at our store price wise & size wise.

I came into this store to get a shoehorn to replace the one I had given to my grandson who hates to…read moreuntie his sneakers. I was helped by Victoria who was wonderful. She also gave me advice on good sneakers for walking. I highly recommend this store for service

This can be a hit or miss type of store but when you hit it it can be a very good deal. Recently, I…read morepurchased a pair of Merrell shoes which were on sale and had been marked down $10.00. I also had a $10.00 off store coupon, thus a good deal became an even better deal for that particular brand. It is always to your benefit to give DSW a perusal, you too might find your dream shoe.