We bought bikes. Got good, knowledgeable service in both Keene NH store and West Springfield MA…read morestore. If you go to the Keene store, ask for the assistant manager because whoever put our bikes together put the seats on backwards and he caught the errors and fixed them.

I never write reviews, but I am beyond happy with the customer service I received from Chuck at the…read moreDick's in West Springfield, MA. It is refreshing to know that there are people in retail management that really want to help. I see Dick's in a whole new light and will be shopping at the West Springfield location for all my sporting goods from now on. -Christine

This is a Eastern Mountain Sports type store. Same basic premise but maybe with more name brand…read morepretty-expensive clothing and equipment. My only hang up with this store, which may not necessarily be their fault, is it is expensive. They do have a great selection of canoes and yaks. They also do rentals on some items so it's nice to be able to try things out before you buy.

Really excellent store for canoe and kayak sports... great selection of boats and one of the most…read morecomplete arrays of accessories and safety equipment you'll ever see. Complete selection of Thule and Yakima racks. Also, great selection of outdoor/mountain clothing, footwear, books, and hardware for cooking and climbing. No bicycle stuff, but that's pretty well covered by other stores in the Amherst/Northampton/Hadley area. Prices are normal, not super discount and not like a boutique shop either. We bought two kayaks there and they were good with the price. Been back many times. I prefer them over EMS because the have a bigger selection, and because when you buy there you're supporting a local business instead of a national chain.

This location opened a few weeks ago. Lots of parking. Extremely well-stocked (including petite…read moresizes for my best friend, Zagbolt). Very helpful employees (and lots of them). Well-lit, well-designed, has that "new car" smell. Also lots of discounts and coupons, some of which are probably related to recent grand opening. In the plaza near Skechers. I'll definitely be back.

Absolutely no complaints, this shop is jam packed with countless quality name brand outdoor…read moreproducts from head to toe. Just to mention a few of my favorite durables: Carhartt, Levi's, Sorrel, North Face, Timberland, on and on. Talk about customer service, FREE POPCORN!!!! Staff are plentiful and extremely helpful. Value: Twenty percent discounts are common to see and the savings can be significant at the end of your shopping spree. The aisles are tight and no complaints here. Just know a smile and bright eyes go very well with a "pardon me." We missed seeing the seasonal kayaks, but never say never. Next season. Just remember, Sam's is a year round Outfitter and worth the trip.

A lot of stuff and good prices . A little thought to navigate within the store- so much stuff and…read moreso many people. Staff were very friendly and helpful

everything I needed for a child's rain gear at reasonable prices, and stellar quality .read more

A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

I stopped by one of my favorite stores in the Berkshires yesterday, and it felt quite nostalgic to…read morebe back. For quite some time, I used to come here with a friend or by myself, pick up a complementary map of Kennedy Park, and go for a little hike. The entrance to the park is right at the store's parking lot, which makes it especially convenient. The map shows the different trails throughout the park, and I would choose one and enjoy a leisurely hike. A nice lady warmly greeted me when I walked in. I browsed around the store for a while but didn't end up purchasing anything this time. I did notice their wonderful selection of hiking shoes displayed along the back wall, which caught my attention. Over the years, I've purchased quite a few items from this store, so it was nice to return and browse once again. It was wonderful to revisit a place that brought back such pleasant memories of those hikes, as well as some enjoyable shopping experiences over the years.

This sports shop is just top notch. They came highly recommended by my dad and once I walked in,…read moretheir customer service totally proved his glowing review right. I came in to drop off my snowboard for repair and after looking it over the next day, they told me the honest truth that it was a bit too of a complex repair for them to trust that it was stick long term. They suggested for the price it would cost to make it perfect, given the year of the board (2017), I'd be better off getting a new board and pocketing the difference. I appreciated how up front they were and headed their advice! I'll be running the board through it's final paces this season and getting a new one come spring. Even beyond repairs, this shop has it all. From kayaks to climbing gear, skis to paddle boards, they've got everything you need to enjoy the outdoors for all four seasons.

good prices but very slow shipping. Ordered priority mail and it's taken over a week. didn't ship…read moretil 4 days after order

Although knowledgeable, staff is pretty apathetic/low energy…read more Twice now, I've paid $40 for a complete tune up on my board. 1st time was OK, but the 2nd time they were pretty sloppy with the wax and did a bad job with the edge work/base repair. (Lots of areas that needed more work still)

Its a pretty good place to be at for soccer players and a decent soccer store, I wish the store had…read moremore stuff

Year after year, this company has issues where we are not receiving our products even though we…read moreorder more than a month before the season starts. We are now a month into our season, and we still do not have our complete uniforms. We did not have any of our uniforms for our first game. We were also told that if we stopped purchasing ADDIDAS uniforms, this would no longer happen. Guess what? We switched our uniforms and we still don't have them. This company has nothing but excuses. I hope our town league switches manufacturers because this place is awful.