Great Service! When we moved into thìs area, we needed to get skis for my son and myself and they…read moredid and still do an excellent job making sure we got the right fit & ski equipment. Very friendly and professional service by experienced assistants! Over value I worth it these days - getting good service and leaving excited to ski or bike is worth it!

we came in just for a couple of things to be turned up and they charged us close to $100. pretty…read morehigh priced for these kinds of things. also the way they told us and made us feel bad for starting the work was unnecessary. will not come back

Needed new ski boots, was able to get fitted on the first pair that I tried on. Greatly appreciate…read morethe staff over the years assisting with my yearly ski needs as well as tuneup. Not the prettiest building from the outside, so don't let that fool you from stopping in.

I 100% do not recommend this place whatsoever. Every single time I go during their hours of…read moreoperation they are always locked and always close not a single car in the parking lot. I needed a tuneup on my skis and I went literally just right now I even made a video and I posted it up on Instagram and my Facebook and on Snapchat about it. These guys are such liars. They always say they're open but they're never open. That's completely false advertisement. I do not recommend a place whatsoever.

I recently ordered a new pair of Blizzard Rustler 10 skis, and this shop was absolutely fantastic…read moreto work with. They took the time to answer all of my questions, made sure my bindings were set up correctly, and really went the extra mile when they found out I had an upcoming ski trip. They had everything mounted and shipped out the very next day so I'd have them in time--service like that is hard to find. Communication was excellent, and the whole process was smooth from start to finish. Awesome shop, awesome people, and I wouldn't hesitate to buy from them again. Highly recommend!

This review is for the new Longmeadow locattion…read more A friendly local shop, solid service, and a welcome addition to our Shaker Road Shopping Plaza Colorado Bike & Ski on Shaker Road Stopped into Colorado Bike & Ski, right where Armata's Market used to be on Shaker Road, and the experience was excellent. This was my second visit, and both times the staff took good care of me. During their soft opening, they tuned up our bicycles and did quality work at a fair price. This week, I needed a few pedal bolts loosened to make bike transport easier. They had me stop in, fixed it quickly, and sent me on my way. The staff was friendly and knowledgeable. They showed me some impressive new bikes, including cool electric models and one with eye-catching balloon tires. This time of year, the focus is clearly skis. They had plenty of ski gear and cold-weather clothing on display, ready for winter. I missed the grand opening, but the service won me over anyway. Colorado Bike & Ski 901 Shaker Rd, Longmeadow Old news, but still worth saying: welcome to town.

My family and I have always gone to Alpine Haus for all of our ski boots, poles, helmets, and skis…read more We love their customer service, great prices, and the variety of services that they offer. Regardless if you would like to rent, buy new gear, or buy used gear, I recommend you come here before you go anywhere else. A major tip- If you're looking to rent for the entire season, do not wait until peak season because they will likely be out of many rentals by then. Be sure to start the process of renting your skis earlier in the season. However, even if they're out of rentals, they have phenomenal sales on a lot of their ski equipment and it may be a better investment for you to buy from them. I can't stress how friendly, patient, knowledgeable and helpful the staff is. They're very thorough and helpful with all of their services. Highly recommend!

Stopped in on a Saturday to look for new ski boots for my husband. They were really busy, but the…read morestaff was so friendly & courteous. I watched as the staff interacted with young children, older adults & middle aged customers. They were all so patient and helpful to the individual needs of each customer. You could tell the employees truly enjoyed working there. They had a great variety - something for everyone from high end to beginner. Their pricing was competitive & several discounts on older models.

We drove up to Massachusetts to rent a snowboard for my daughter. Unfortunately, the place we…read moreoriginally planned to visit was closed due to the the big E. However, we found another store nearby and decided to check it out. They were having a sale and were offering discounts on last year's products. We spoke with a gentleman on the second floor who helped us find the right snowboard, bindings, and boots while staying within our budget. We were able to walk away with everything we needed at a reasonable price, and my daughter is very happy with her new gear!

They don't stand by their equipment. Rented skis for the…read moreseason that were defective - one ski literally split lengthwise. I could see inside that it was being held together by glue, and was probably unsafe to use in the first place. My family was on vacation so we were forced to buy a used pair for my son so that his trip wasn't ruined. When I returned the skis the store refused to refund any of our money, gave me an attitude, and blamed it on my beginner-skier son. Do yourself a favor and take your business elsewhere.

I'm dropping a star for service since I did some standing around waiting for someone to help me and…read moregetting someone to unlock a fitting room was impossible. However, the help I did receive was superb. Pam helped me select the right footbeds for my ski boots and made sure they felt good and fit right. The selection here is great, and the prices are reasonable. You will find everything you need for a comfortable day on the slopes.

Great selection of balaclavas and over the helmet ones, even in Feb, so late in the season.read more

Best shop ever. Hands down. Really wonderful space and the owner Oliver truly cares. He has been…read moreextremely helpful to me and my wife on more than one occasion. Seriously do yourself a favor and come here for all your ski needs

Great spot! I drove past many other ski shops in the western mass area to come here because I've…read moreheard good things and I was pleased with the entire experience. I got my ski bindings mounted to my new skis and they were done perfectly within a week. The store is filled with everything you can image for skiing and snowboarding.

I haven't shopped inside the store since 2009, and I haven't lived in the area since 2011, but it…read morehasn't stopped me from going back to The Garden for all things snowboarding! They bought my first board from them in 2001, and have continued to buy anything I can from them because of the customer service and care for their community. Bill and his staff have always been so helpful in guiding me in my purchases to ensure I get the best equipment for my needs. I am working with Bill right now to purchase a new board from them even though I live in Scottsdale, AZ now. He's been great steering me away from companies that aren't producing great stuff anymore, and introducing me to better options that I will enjoy more. I really can't say enough great things about The Garden. I will ALWAYS buy my gear from them as long as I can. Thanks Bill and Team!

I was on a mission to find a very specific bike and came across this place online. Which happened…read moreto have the exact bike I wanted. After having some issues with shipping online.. I called the store and spoke to a gentleman who had the manager call me to troubleshoot. Luke was amazing. He went above and beyond what I expected to ship me a bike to where I am in California. I only wish I wasn't across the country so I could go in person to thank him for everything he did to get me this bike. I would gladly purchase more bikes from The Garden.. not only to support a small business but because of the wonderful experience as well!!

Had some Tannus inserts installed in my 2x3 Ebike tires. This is a pain-in-the-butt process…read more Another bike shop declined to do the installation. Family bike did a great job and finished the job earlier than promised.

We bought our bikes here after swinging by a few places, they had what we needed in stock and the…read morestaff was very altruistic and helpful. Love this place!