1. Drip Plug 413

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Westfield, MA

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Drip Plug 413

5.0 (1 review)
Closed • 12:00 pm - 8:00 PM

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4 years ago

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Jos. A. Bank

Jos. A. Bank

2.3(14 reviews)
11.1 mi
•$$$

This was by far the worst buying experience. My fiancé and I went in to buy suits for our wedding…read moreparty. The first time we went in we were never greeted and when someone did eventually come over to help us it seemed that we were inconveniencing her when asking questions. We left that day with written prices and item numbers. We went back the following week to purchase all six suits. Long story short, since the lady we had previously spoken to was not there at the time we had to deal with another employee. This gentleman quoted us 3 different prices in a matter of 20 minutes. We ended up waiting for the lady, who was the manager, to get in for her shift and when we showed her the paper with the pricing she told us that we were wrong and she never would have quoted us those prices! Unbelievable since we had her written information to prove it. The lack of customer service was atrocious. I sent an email to corporate regarding our experiences...it was that bad. I would give this store zero stars if I could. I hope no one has an awful experience like we did. We ended us buying our suits elsewhere...somewhere that knew what customer service was.

Aside from a mom and pop store I'd consider their main competition to be the "Men's Wearhouse."…read more I was brought in by a sale which was effectively buy two, get three free. Keeping in mind their normal prices are out of my league I felt I got a good deal. I felt similar when I took advantage of MW's bogo sale. This location has more of a dressy selection of clothes versus MW. I prefer the choices of dress shirts here; the fabric and fit are terrific. The pant/slacks are also excellent quality. They offer free tailoring although they don't advertise it (why?). I don't know that it's free 'lifetime' tailoring like MW, perhaps that's why (they don't advertise it.) JAB salespeople were not as aggressive as MW but also a shade less helpful. In either case I'm not calling those negatives since everyone has different shopping preferences. It's just my observation. If I need more dress clothes and they have a sale I'd come back.

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Jos. A. Bank
Jos. A. Bank
Jos. A. Bank

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Plato's Closet

Plato's Closet

2.2(33 reviews)
6.0 mi

Finally got around to coming here since it opened. Time and time again when driving by I'd make a…read moremental note to myself to stop by but never pulled in. I've got to say I'm pretty glad I did today! The store IS a little overwhelming when you walk in and see racks on racks on racks of clothing but for the most part everything is actually organized pretty well. Browsed the store for a bit, was able to try some things on and walked out with three pairs of shorts and two dresses for $32 dollars. One pair of shorts was from Express and another American Eagle so you KNOW one of them alone would have been at least $32 so that's a score in my book!! The girl behind the register was very nice and engaged with my two year old who was in my arms. Even gave her a little package of fruit snacks so she was her new bff LOL! One thing I will add to those who've not been here before is that they DID go bagless. So if you go and purchase a lot of items, either bring a bag or come with open and empty arms! I'll be back....probably soon!

My son called because he wanted to sell a backpack of a clown when he goes there they said they…read morecannot take it because he needed a bag that was number one. Then we got a bag from somewhere bring it back if we wait 15 minutes and all he got was 8 dollars destroy is a f****** rip off a joke. It was brand new still with the tag on it what they gave him was $8. And then they go and sell stuff there for more money than savers when I see stuff that is there that people don't need to savers for less this store is a joke. And then the staff that is there those two white girls they seem very racist.. and treating my son with such indifference that wasn't very professional.

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Plato's Closet
Plato's Closet - Men's apparel

Men's apparel

Plato's Closet

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Drip Plug 413 - shoes - Updated November 2026

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