This week while shopping at the Holyoke Mall we stopped in at DSW Shoes to look for some shoes for…read moreour upcoming weddings. When we walked in we were excited to see that they we're having a sale, but we were even more excited to see that they had a ton of items on clearance. This store is huge. The front of the store is packed with new items and the back has a ton of clearance items. As we looked through the clearance section we found a few different items and actually found the perfect shoes for the wedding. When it came to the staff, they were phenomenal. They made sure to ask us if we needed any assistance, but also made sure to not make us feel smothered. In the end we found the items we were looking for and are happy that we stopped in at this store. We will definitely be back in the future.

We needed new sneakers for my 12 year old son while traveling. The employee I dealt with was…read morefriendly and kind as we looked for wide shoes with a slightly annoyed pre-teen. We found the right New Balance sneakers and were quickly out the door but did have a lovely chat at checkout - nice experience with lots of in stock sale items, even in wides which are often hard to come by. My son left wearing his new sneakers and smiling - I'll call that a win!!

Store Manager was very friendly, knowledgeable, and provided excellent customer service. Definitely…read moream interested in returning to this Famous Footwear store for this very reason.

Excellent selection of men's and women's Nike footwear here…read more AF1. Lo and High Dunks. Air Max. Court Force. Numerous Jordan Brand models as well. All sold at retail price. Authentic. Unlike those bastards on State St. and Main St. Stop buying that mess kids.

Giving this place five stars just because of the collection they have. They do carry a rad…read moreassortment of sunglasses, hats and things like that which are always cool to browse through. This is actually one of the only places in the Western MA area to buy limited brand street-wear such as Mishka, Hundreds and all of those other fancy "street" brands that are the rage of every hypebeast on the planet right now and make up the entire stock of Karmaloop. Unfortunately I'm not a big name brand wearing fellow and I go for actual BMX and skate companies gear out there. To each his own; there's also this dope couch setup in the store and the employees are welcoming. (Hard to find in any skate shop, or street wear shop these days. Look at Supreme's reviews of customer service in NYC.)

I've been in several times over the past few years. Each and every time I've had the most…read morepersonable, patient, and knowledgeable people help me. Even when I tried on several pairs of Hoka and none of them fit right, they were great. Today a shout out to James for his excellent service.

It is a great place to pickup sneakers for what ever you need them for . The staff will make sure…read morethat you get the right pair for your comfort and purpose in life .

Too notch customer service! I don't live in the area and ordered a pair of shoes for my daughter's…read morewedding. The shoes were beautiful quality and a niche European brand that isn't widely available. They were a tiny bit large so Jennifer worked with me over the phone, looked at a photo of my fit, and sent some non-obtrusive , tiny inserts to improve the look. Appreciate the knowledgable service and the willingness to make things work. Thank u Shoenique. I am a customer for life.

I have been a long term customer of Shoenique even though I have to travel quite a distance to shop…read morethere. They are not a discount store, but the excellent quality of their merchandise is well worth the money. They carry excellent quality shoes in my hard-to-find-size and give professional fittings (nearly impossible to find anywhere else). The staff has been cordial and welcoming, without exception, in the 10 years or more I've been shopping there. I wish all stores provided such personal and knowledgable treatment and carried such quality merchandise.

Ask the associate a question about stock. Looking for a specific size in a specific shoe. The size…read morewas not out on the floor. The best the associate could do was say that a truck had come in but they hadn't gone through it yet so they have no idea if they have that size in stock. Pure laziness in my opinion. Also asked about using the restrooms and was told they were close to the public at this time. Even though they are public restrooms. Not worth making the trip to this store and I won't make it again.

Despite the town repealing their mask mandate, this store continues to require masks to enter. No…read moreindication of this on their website at all. But as the obedient customer, when I saw that sign, I turned around and drove to another store, where my (maskless) business was appreciated. I won't be making the mistake of trying to shop here again.

i loved it the music the service is great and there is a wide verity of shoes for everyone and the…read morecolors are so pretty and the drip plug shirts are so drippy and i just love the shoes and the store its perfect 10/5

From the owner: We have sizes 1C-10C, 10.5-3 , 3Y-7Y, 4.5W-10W, and 7 Mens-14 Mens. We’re determined to beat other…read morestores prices and online prices. There is something for everyone at our store price wise & size wise.

This can be a hit or miss type of store but when you hit it it can be a very good deal. Recently, I…read morepurchased a pair of Merrell shoes which were on sale and had been marked down $10.00. I also had a $10.00 off store coupon, thus a good deal became an even better deal for that particular brand. It is always to your benefit to give DSW a perusal, you too might find your dream shoe.

I came into this store to get a shoehorn to replace the one I had given to my grandson who hates to…read moreuntie his sneakers. I was helped by Victoria who was wonderful. She also gave me advice on good sneakers for walking. I highly recommend this store for service