The store manager Courtney is awful. I called to return my online purchase a pair of sneakers, and the store manager came to my car took my shoes and went inside I thought to process the return. She comes back with my sneakers and tells me it's the first day processing returns we're having computer issues processing returns them I said okay I'm going grocery shopping should I call when we're done, and she said to try tomorrow we're extending returns for 90 days. I call today before driving there asking if the computer systems are working and she said what issues I said with processing returns I was told that yesterday and Courtney said I'm the manager and was here all day their was no issues with returning shoes, so I said literally that's what you told me I was also with my husband in the car and described my vehicle. Her responses was basically I didn't process them because they had dirt in them, and I said oh well that's not what you said if you told me on Saturday why would I call you today if you told me Saturday you weren't going to accept them. I honestly tried them on walked I think in my garage I guess I shouldn't of done that, but her being honest at first why not accepting my return I would of appreciated and not to be lied to me over the phone. I'm sure she thinks it's okay to do this because clearly I can't come back into the store, so she can feel like a phone warrior and tell me the true reason walking back to my husbands car. I am so disgusted, so she wanted me to waste my time driving there today to not get my shoes return don't worry I won't ever buy sneakers from this company again, and I did buy many times before, but she turned me off so rude. I was nothing, but polite and understanding about her made up lie the computer issues this first time and to be treated so poorly over the phone this Manager Courtney clearly is in the wrong line of work horrible customer services skills and bluntly lying to my face acting all genuine. read more