Autumn went out of the way to ensure we had a great experience. She is a fantastic waitress!

Food was good. However, went in on a weeknight. It was very slow in there. I sat at the bar and was the only one and it took five minutes before the bartender noticed I was there got my drink got my food thought we were on the right track then she disappeared right after bringing my food and never came back to askabout another drink, more water, desserts, or anything. I sat for probably 25 to 30 minutes with no contact and was almost ready to walk out before she finally came back and asked if I wanted another drink. "Sara" had been sitting at a table on the other side of the bar with her other coworkers, just chatting it up and ignoring the customers. read more

$18 for dried jerky instead of succulent smoked brisket. And only half a portion of the BBQ baked beans. This is supposed to be a bbq platter? read more

Smokey Bones Lansing - Supposedly brisket - Barbeque Near Me - Lansing, Michigan

My husband and I came here one night because he was looking for bbq and we wanted to wind down with some drinks. We arrived later in the evening, about 90 minutes to close. The bartender was attentive. We ordered the big pot of meat to share and had plenty leftover. The meat was good and the various sauces were too. This made it on the list of one of our go-to date night places read more

Not impressed, actually a little disappointed. The place was not busy (Wednesday night) and yet, the flavored limeade took 10 minutes to get out. Pulled pork was kind of cold, fries were also cold. Broccoli was good! The other dish ordered was also cold and unfortunately brought out with fries instead of the onion rings as ordered. expected better, unlikely to return. read more

Positives: * Delicious food. My husband and I ordered a BBQ combo platter. Son got a build-a-burger that he enjoyed. * Portions were plenty. * We checked out quickly. Negatives: * Empty Wednesday night left us wondering why it took our server so long to come back when we weren't immediately ready to order after just sitting down. * Server forgot to bring our drinks, my husband's beer AND our appetizer (just chips and salsa). I observed our server casually having conversations with other wait staff, not waiting for anything. Just chilling out. After reminding our server of our drinks, they also still forgot our appetizer. Which then needed another reminder. * Our platter of bbq meat came out a good 5-10 minutes BEFORE our children's food came. ??? Brought by a random person. * My extra "side order" of broccoli was hilariously small, about 5 small florets which look larger on the pic but I promise you, they were not. I'm not sure why they even bothered plating it. They should just laugh at you when ordering and say, "We just serve meat and carbs." * My younger child's "cheeseburger" must have been sitting under a warmer for a while before they decided to throw some cheese on it right before bringing it to the table 10 minutes late bc it wasn't melted in the slightest. Just a cold piece of cheese. I guess they technically did their job there. * Restrooms didn't get a remodel like the rest of the restaurant so it's looking kinda old and unclean. This restaurant gets 2 stars because the food saved the day. I don't expect 5 star service from places like this but on a very light Wednesday night, they could try harder. read more

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Sarae was SO amazing and friendly! She knows the menu like the palm of her hand and helped us pick the best items on the menu! Such a great time, yummy meal and impeccable service! read more

I'm really here to boast about their banana pudding, but the service was great and food was good. We got wings and wedges before the banana pudding and the meal was definitely satisfactory all around. I've never had banana pudding cold, but it was almost like ice cream and delicious. read more

Great food, very timely service and the waitress was very nice and her name was Sarae!!! We'll be back soon because I loved the smoked wings

Sarae absolutely very patient and knows how to work on people she has a very good table present she goes the extra mile encourage you to absolutely ask for her read more

Service was just ok .steak was overcooked. Pulled pork was dry . Texas brisket was ok . Margarita was fresh . Cornbread was moist, served with a pecan butter. Go during happy hour . Salads were good/fresh. The restaurant was clean. read more

The bar service was great. Greeted promptly by the staff and when our drinks were made they double checked to make sure they were making it the way we liked. Ordered fried pickles and they were tasty. Biggest drawback. The General Manager Ashley was in the food service window screaming orders and yelling at staff the whole time. She was annoying as hell. Disrupted all the patrons in and around the bar. area. It was totally ridiculous. I couldn't wait to finish my drinks and leave. This is the general manager? Come on smokey bones!!! read more

Smokey Bones Lansing - Barbeque Near Me - Lansing, Michigan

Ok...I love wings. I tried all three dry rubs and all three were fantastic! I will be coming back.

Just crap. First, picked the food up asked for extra bbq sauce, mainly wanted something different than their generic sugar sauce. Was told their already was extra in there. There wasn't, in fact even that nasty stuff there was barely any of it. Ordered the BBQ Mixed Grill amongst other items. This was by far the worst. It was so bad, the rest doesn't even matter. The skewers were 75% onion and bell peppers. I don't think they even made the food correctly. Other than the bologna, which was actually good, the only other meat I think were supposed to be burnt ends but they were just huge pieces of fat with slivers of uncooked meat. Terrible. Tried calling to complain but got nowhere. I already had a feeling from past experience with this chain in general, and especially this location, its really hit or miss, with miss usually being the case. But this was by far the worst. Never eating here again. Problem is, there isn't crap for BBQ in this area. It's a chain, etc., I get it. Try the heat lamp bbq at Kroger, at least its a lot cheaper and probably tastes better. read more

The menu is wonderful! However, the Waitstaff is extraordinary and I will abe back for them! Our waitress Shyanne was the best! Thank you!

Called several times before closing time. Kept asking would they take my order over the phone. Would you take my order 10min away. I was told if I walked in. I called from the parking lot and they said to walk in. I go and pull the door handle. Guess what!?!?! They just watched me throw the glass and wouldn't let me in. Waste of 20min. Just be honest with your customers. I missed out eating somewhere else or running to the market before they closed. Not a fan of liars!!! read more

In general I have beef with most chain restaurants, but I will give them their props so long as they're doing their food right. Smokey Bones misses the mark. When I got into grad school, I went out with my now wife and my mom to celebrate. Not knowing anything about this place other than they serve bbq, I was happy to check it out. They actually let you choose which style of ribs you would like to go with (which I thought was pretty cool). I've had almost every style (Texas, Memphis, etc...) except for St. Louis, so I thought I'd try out the St. Louis style ribs. Disappointing. Perhaps it was my fault for getting hyped about this place, but eating my food, and trying the memphis style my wife ordered, I just wasn't feeling it. I know there is a limited number of bbq places in the EL area, but any true bbq fan should not bother wasting their time. The only reason why there are two stars is because the service was pretty spot on. Kudos to your waitstaff. read more

Food inconsistencies are pretty consistent. Today I got served the worst nachos. My guacamole came out brown. It made it past the cook and the server that way. So this is obviously a pretty standard example of their method of cooking and quality control which actually appears to be non existent. I won't get into detail of the rest of the nachos but I was disappointed and sent half back. My son's apples were extremely hot and some were very cold. His macaroni and cheese came unstirred. We could have gotten the same or more quality food from the freezer section at meijer for $1 and reheated it ourselves in a microwave like they apparently did. I rate on the value, quality to price. read more

Smokey Bones Lansing - Kids mac&cheese came unstirred-all the cheese at the bottom. Apples-some were really hot, some cold. The effects of microwaving - Barbeque Near Me - Lansing, Michigan

Always reliable, always have a spot. Great go to spot next to great shopping and close to MSU.

Small-sized but good mixed drinks. Hubby and I had combo and smoke turkey platters. Delicious!

They changed their menu and some recipes lately. Stick to the smoked meats--the ones with the SB icon on the menu. We used to go here every couple weeks for the smoked wings, but they suddenly got very salty with the menu change and we had to stop ordering them after several desperate tries. Now we love the baby back ribs and the nutty chicken salad. They also changed the ambiance, removing the drive-in movie style audio tuners at each booth and wallpapering the place with annoying marketing. We rarely go there now. read more

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We went right after work and the place was fairly full, but not too busy. We received fast service; drinks, food, etc. We ordered drinks: Patron Perfections, which was good but not super strong tequila-wise. Also, ordered a Sailing the Tropics Mule; very tasty and tropical and comes with a pineapple garnish. We split the Magnachos (pulled pork and chicken on top) and the Pulled Pork Tacos. The Nachos were amazing and huge, you definitely need to split these! As for the tacos, they were super juicy in a bad way, the juice just pour out of the taco when I tried to eat it (it makes it super messy!). There was also too much BBQ on the pork and the shells just tasted store bought. Overall, drinks and nachos are winners! I don't recommend the tacos. Based on how great the meat on the nachos was, I would say its safe to assume the other menu items are pretty good. My other observation was that everything on the menu was about $1 - $2 over priced. read more

Smokey Bones Lansing - Patrón perfection and sailing the tropics mule - Barbeque Near Me - Lansing, Michigan

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Their food is expensive, they gave you the smallest portions possible and the wait staff are terrible. If you want to get shitty food and be ignored by your waiter the whole time, then Smokey Bones is just right for you! read more

Service was wonderful, so was the food. No complaints at all. Beautiful place with great ambiance and great place to go to if you just want a good eat with your family and/or friends. read more

Wonderful place! Smells great! Lots of room! Karaoke! Brisket was good! Sangria was amazing! Our server wasn't the greatest, but there is more than one server in that place! It was very cold in there!! Other than that it was all around fantastic place of food and fun! Thank you! read more

I tried for the first time through Uber terrible experience. They did not have what I ordered, substituted my three dollar apiece canned soda with iced carbon (only planned on drinking two and refrigerating the other two), no silverware or straws as requested and rude employees upon calling for explanation. read more

The wait wasn't too long and the food was amazing, definitely a a go to BbQ spot if you are looking!

Went here with the cute girl because we both were craving some BBQ, don't hate, playa, don't hate! I got the signature BBQ burger because I'm an absolute burger boy! Now being as Red Robin sets the standard for delicious burgers it's only right I compare this to Red Robin. I firmly believe this burger is so good it could be on the Red Robin's menu! She's a tall gal with nice buns, wow! Caressed In-between was the delicious patty and boy was it thicc! Son, I don't lie, it was juicy as all get out too! This mother comes stacked with pulled pork and coleslaw on top. With fried pickles to bootily boot boot too! It's important to note we had the corn bread appetizer and boy let me tell you what, with that darn butter it's almost too good! Mmmm mmmm mmmm! Sign me up for round two! Will definitely be back with the cute girl because her meal was fantastic too! Great service, amazing atmosphere, delicious food! What more could you want? 5 out of 5! read more

Boiled chicken, liquid smoke and dumpster fries. A McDonald's McRib (Blech) tastes better and you'll have less regret and more money. If they actually have a smoker or Barbecue pit I'd be shocked. read more

So this was found in the food we bought my husband. It was a walk out order and not one of us opened the boxes till we got home. I find this partially eat garlic bread next to the burger. Also the fish and chips we got also was not good ether. The fish tasted like nothing but oil and the fries were cold and there were like 6 French fries. I'm disappointed and disgusted by the food here. Partially eaten food ... really? read more

Smokey Bones Lansing - a walk out order and not one of us opened the boxes till we got home. I find this partially eat garlic bread next to the burger. - Barbeque Near Me - Lansing, Michigan

I would give negative stars if I could. I wanted to take my boyfriend here because he's never been to a Smokey Bones, and I've been to a handful in several locations. We came in today around 1:30. I had to use the bathroom immediately, when I came out, he still had not been greeted or assisted to a table. That was at least 5 minutes. So much for the 1 min greet industry standard. We decided to sit at the bar after making eye contact with 2 servers, a cook (who left with a togo box), the manager checking the expo line for completed side work I am assuming, since all 3 FOH employees and 2 BOH saw that we were there, but all too busy to acknowledge our presence. We picked out what drinks and food we wanted after reading the menus, still waiting for a greet. I watched who I am assuming is the bartender since she was behind the bar, make a drink and take it to 1 of 3 tables in the restaurant. Why is your bartender taking tables clear across the restaurant when she doesn't have time to greet the only 2 guests at the bar? You had a maximum of 15 guests in house including myself and my boyfriend, and yet 20 minutes later and still no hello, I'll be right with you, nothing. If you want to make money, a greeting comes with eye contact ALWAYS. To make matters worse, when we were finally fed up and left so did 1 of the 3 tables there, so I know they were cashed out for at least 5 of my 20 minutes there. Horrible. read more

Overall chill atmosphere. Came with a friend for an early dinner. Service was very accommodating and friendly, considering my friend is deaf. Food was decent, however I ordered a Mac and cheese plate which didn't have any cheese sauce on it whatsoever. Other than that, the food was delicious. They even had bubble tea lemonade!!! read more

I had the rib feast and I must admit that it was more than I could eat. The ribs were terrific. I ate until I couldn't move. Honestly, I had to walk back to the hotel in order to feel comfortable. Don't be like me, pace yourself or bring a friend. read more

Ordered the new pork porterhouse. While the flavor was good, the chop was so overcooked and dry it was like shoe leather. Also the peach chutney was missing. Also, the food was packaged poorly, with no protection from driver tampering with food. Overpriced and substandard read more

Our server Brandon was top notch. Excellent food. Clean accommodation. Definitely will come again

Husband and I stopped here on our way home from a vacation. Service was the best! Food was awesome too. I had the pulled pork very good I might add, with coleslaw and mashed potatoes yum! Hubby had a burger and fries and fried green tomatoes. He said Yum! Dessert here is a must we tried the fried Oreos and it was heaven on a plate. Trust me you must try this wonderful concoction! read more

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WARNING: I'm not being persnickety, & I'm not "one of THOSE" types, (you know, the ones who can spot a spot three tables over), I'm just telling my experience (singing: don't take it personal). On a mission to try a new restaurant my family of 4 headed to Smokey Bones. The wait was about 10 minutes, not bad. The waitress was very attentive, knowledgeable and answered all our questions patiently. I'll give it to the woman, she kept our drinks refilled. I was barely 1/2 way done with my first Coke when she magically appeared with a second one. The atmosphere is nice, table was clean. However it was annoying not being able to view the TVs from our table due to the blah hanging boards, especially when you know it's a big game on and you can hear the crowd in the bar area cheering their jubilees for all jubilation to hear. It was also irritating to get asked to close & adjust the shades at our booth and the others around us because other peoples retinas were being burnt by the setting sun's glare (can we say custom cut blinds? Ooh! Or better yet tint the windows or something...please). And now if you would... drum roll please... The food was freaking....TERRIBLE!! Let's start with the sauce, sitting in squeeze bottles with no seals or caps, not only seemed very unsanitary, but it tasted like it was going bad/sour/rancid (don't ask how I know that unforgettable taste, the story gets locked away in the "1st apartment horrors" file). Our appetizer was the four bread sticks, almost $9 for this?! It was good but not that dang good! I ordered the brisket, which tasted and looked like pre-cooked, pre-sliced, supposedly honey baked, grocery store variety, RE-COOKED ham. There was nothing briskety about it at all. I also ordered the pulled pork - which wasn't too bad, but not something I'd expect from a place boasting about their Q. Dairy Queen's pulled pork is better. My husband had the pulled pork & spicy garlic chicken fingers which were over cooked. He definitely wasn't happy about the taste. My daughter had the spicy buffalo hot wings THEY WERE UNDER-COOKED! Pink chicken is pink chicken! "Oh, people say this all the time, the chicken was smoked then cooked" say the waitress. Well I say you can smoke it, fry it, boil it, grill it and flambé it and if it's still pink then there's a problem, and if you know about it and you say people are still thinking the chicken is undercooked then there's a serious un-addressed problem. "No baby you don't have to eat that." My son had the steak, which made him the only person at the table who didn't complain about the taste of their meal, thus the two stars; however I had to cut it for him which meant I got to have a taste - toughest piece of rubber this side of the gum tree. Mr. "I just loss two molars" (he's still growing) also complained about his lacking ability to chew the steak, however because of the recent missing teeth, it's hard to say if for him it was the meat or his tender gums. I say it was the meat. (Where's Chef Ramsey when you need him?) Coupon not included, it was a $60 meal... guess what? This family won't be going back. $60 gone straight to the dog - literaly.. :{ Glad we tried some place new, but that's about it. read more

The food is pretty good here, especially the stuffed burgers. Prices are average depending on what you're used to maybe even a little high. The customer service is TERRIBLE. After making a reservation here 3 weeks ago and calling today to confirm, we were informed by the manager that they do not make reservations for the weekend and that it is impossible that we did so and she went on to essentially read us the policy and repeat herself several times when we would try to explain to her that we understand but we did make the reservation. Lady, you are a freaking manager dealing with customers! No one gives a crap to hear your policy over and over. instead of telling us that we are wrong why don't you just apologize and try to find a solution. or at least say there is nothing you can do but you are sorry for the incompetence of whoever it was that made the reservation which since only a manager can do, might have been you! You just lost a lot of business from us and anyone we can stop from MSU. In the future, learn when to suck it up and do your job as a manager in the customer service industry read more

First, when we walked in there were two "stations", on the left hand side a guy was working and didn't greet us, the right one was empty so we went to where the guy was and he said "are you here for pick up" we replied "no just need a table for two" so he told us to go to the empty station. After five minutes of standing there awkwardly a couple walked up to that guy that was still standing at his station and asked if they needed to pay at the table or come to him and pay. There was our second hint at maybe we should find a different restaurant, despite the 3 star rating on Yelp. Finally the hostess comes up and very un-eagerly assists us. She says she has to clean a table. We get to our table, which has loads of napkins and wrappers on the ground underneath it so we have to be careful where we put our feet when we go to sit down. Our waitress was fine, not the normal "waitress attitude" I'm used to with an outgoing bubbly attitude. We ordered wings as an appetizer and they were the best!! I would definitely order these as a takeout item to feed my family! My other half ordered the meal that comes in the mini fire pit/grill with wings, ribs, sausage, pulled pork etc. And I had ordered the Mag Nachos. Our waitress asked if we wanted both of these items out at the same time and we stated yes. His meal came out 10-15 minutes before mine, which was fine because we planned on sharing our meals anyways. it was a warm meal and cooled off fast. For it coming out on the grill thing it didn't have any grill markings and was just kind of blah and rubbery I guess you could say. Again, the best part was the wings on his meal! And when mine finally came out it was just a little warm. Not piping hot. The under-layer of cheese wasn't even melted, it was still shredded. My two drinks that I ordered were okay. I couldn't even finish my second one, a captain and coke, because of the overly sweetened Coca Cola flavor. Our bill was $87 for just a fair meal and experience. So with a tip it was over $100 for a rather poor experience overall. I don't think I'd try this establishment again. If anything, I would order there wings to go and that's it. read more

It was alright. Great drinks, good service, decent food. I'd rather it be in a different order and combination of words, but it wasn't terrible. We went for a weekday dinner and it wasn't busy at all. Upon walking in, there was no host/hostess standing at the table so it was me just wandering around. Then someone came up to say that someone would be with me in a second, which was even more awkward. But once seated, there was a good 5-6 minute wait until someone came to our table. Our waitress was friendly and very helpful with both the drinks, appetizers, and food selections. She was accommodating towards what we said we were hungry and thirsty for, which was nice. It took a pretty average amount of time for our food to come. I had a Cuban sandwich with a side salad. The sandwich was alright, the pork was a little dry and unpleasantly chewy in some spots. The bread didn't seem fresh and I only ended up eating half of the sandwich. The side salad was pitiful, perhaps only 10-15 small sprigs of romaine lettuce with a few onions, a tomato, and slices of cucumber and a WHOPPING amount of dressing on the side. I was very underwhelmed. So the biggest part I was looking forward to was the doughnuts, and it was the biggest disappointment. They were skinny, overfried, incredibly crunchy to the point it came to us in endless pieces in the bag, like they were running out of batter and didn't want to make more. The taste was there, but the quality control was just terrible. The usual highlight and peak of coming here turned out to be the reason I probably won't come back - not the product itself, but the lack of pride by serving something like that. read more