This is my neighborhood Smiths and it has always been an enjoyable experience until they hired a man named Chris. He treats many shoppers like criminals, and is very rude. when I spend $800 a week on groceries there, you would think the customer service would be a bit better. I hate to leave this store, but there is a nice Safeway not much further down the road with respectful and helpful employees. read more

I really enjoy my neighborhood Smith's. I gas up there frequently because they offer mid grade gas not offered at Costco. I also like their iPhone app that lets me know when my favorite regular items are on sale. The store is clean and the employees and customers are friendly read more

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This is for Smith's Pharmacy- Dr. called RX at 3 pm. I followed up by calling an hour later and was told it wouldn't be ready until 5:30 pm. Yes. 5:30pm. I said I would be there then. I live an hour away so I had to kill time. I arrived at 5:30pm and then told another 45 minutes. I told them I live an hour away, it was getting dark and the mountain was icy. Was told they would try to hurry and text me. I waited the full 45 minutes, called and informed it was ready. When I picked it up, the clerk was incredibly rude. The paper in my RX showed it was ready at 5:45pm. No text as promised. I had to drive Mt Rose hwy in the dark and on ice. All RX's are now being transferred. I purchase all gas at Smiths and do the majority of my grocery shopping there. I will now be doing it at the store of my new pharmacy. 11 year customer with 3 + monthly prescriptions gone! read more

Everyone is so friendly here. I had such a great experience. My son loved the florist, she gave him a rose. Thank you Smiths! read more

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What's not to love about my neighborhood Smith's? I used to shop at the location in Sparks many years ago, but then we moved to the south end of town, and while trying to save money, shopped at Wal-Mart for all of our grocery needs. But I noticed that the quality just wasn't the same and my produce didn't last very long at all. So back to Smith's we went. This location is always clean and aisles are usually clear. They have a large selection of organic fruits and vegetables, as well as fresh breads, sushi, artisan cheeses, olives and deli meat. Their staff is always stocking 'something' and they are friendly too. The produce lasts pretty long and their prices on meat are ok (not great, but honestly, it's pricey everywhere now). If you coupon, you can get some great deals by combining your coupons with their Buy 5, Save $5 sales. And if you bring your reusable bags, you get 5 fuel points and during the summer months, they usually give you double fuel points on the weekends. The fuel points add up to discounts on gas (100 pts = $.10 off a gallon of gas, etc). At other times, you can get double fuel points on gift cards too. read more

It's been a couple of years since I've shopped here and Smith's grocery store has definitely had a makeover! Much to my surprise, I truly enjoyed shopping here, deciding to pick up a few essentials after a visit to my dentist's office, which is across the way. In short, I got the essentials, and then some. The bakery, produce section, and deli were my happy places today, but the whole store is neat, clean, full of unique items, and items are priced extremely well. I was also treated to great service everywhere I browsed, ending with an efficient and friendly check-out. I'm just sad this store isn't close to where I live. It's got huge variety and makes shopping fun again with good prices and broad selections. As you enter the produce section it is really a joy to see all the veggies and fruits. Lettuces were all $1, I got red leaf and iceberg. I also snagged some escarole, hothouse tomatoes,cabbage, and some fresh California strawberries. The bakery offers lots of house made and La Brea breads- baguettes, rolls, loaves, sourdough to wheat. It is a bread fanatic's dream. They have a self-serve slicing machine too. I got a pizza bagel for lunch and it was 79 cents- you can get a similar item at Whole Foods for three times as much, and there isn't pepperoni (or it might be vegan there). I may have had a chocolate doughnut because I made it through my dental appointment. Only the receipt could prove it (but it was divine!). I then almost passed out seeing all the Boar's Head deli meats and cheeses. Bologna and liverwurst were purchased, as well as deli mustard and kosher dill pickles. I hit the promised land! I almost wept when I found Wisconsin cheese curds. Trader Joe's carried these many years ago, but as a former Wisconsinite, this is my soul food! They were squeaky and salty and cheesy, just like I remembered! I couldn't tear self away from the baking aisle, where I found all kinds of delights- well-priced coconut oil, baking ingredients from the mundane to specialty- buttermilk powder, bittersweet baking chocolate and more were available. I also found Pappy's sassafras tea extract- a tonic and tasty drink can be made from this, and it's delicious. I've already had some! This store it IT! I'll definitely be making some trips back here to stock up on unique items and keep my food shopping radar highly tuned. It's not surprising that this store is busy and thriving- they know what they are doing. read more

Shop here all the time. Only one thing to complain about...Smith's spends all this money remodeling making the Customer Service Center but still slow. Always I long line when I go in! Has only one person working behind the counter. If the cashiers had a long line like that another cashier would be called in. Why not call for back up in Customer Service. What was the purpose of the remodel ??? read more

.... They merged my review of the gas station with the grocery store. Please read my previous review for the grocery store review. read more

What's not to love about this place? Local produce, great fresh meat selection, friendly staff, and the prices are competitive to other markets in town (except Walmart, of course, but that place is nowhere near the quality of this Smiths). Everyone should try it out! Plus, you get points for cheap gas with every dollar you spend! Woohoo! read more

While this is not my go to store for all my groceries, I do come here quite often for the great sales prices they have on produce. Their ads come in the mail on tuesdays and are effective wed - tues. I have never had any issues, nor any significant interactions with any of the workers. read more

Surrounded by supermarkets this is one we go to quite often. Back home their sister branch Kroger was one of the ones we went too. They always have a great selection of local breads and bagels. So much market fresh goodness in one spot. One of the less expensive options as well. read more

Smiths, how I wish you were ANY other supermarket. Let me touch base on a couple things: Pharmacy - they drive me nuts here, the technicians seem resentful of their job here. They move slow and have a crappy attitude. On top of that getting them to match the price from somewhere else can be a hair-pulling, time wasting experience. Even if I have the same prescription month over month, they still try and upcharge me to whatever the most expensive cost is so I have to jump through the same hoops for them to give me the lower price. It just gets really aggrivating. Produce - stuff usually looks and or is, expired. It's also horribly overpriced for the quality you are going to get. You will get lucky and find some good items now and then but all in all, I'd tell you to go elsewhere. Canned/Boxed foods: This is where it get's gross. Almost every time I purchase something here I get an item that is expired, not just a few days but in most cases MONTHS have past. We got a jar of olives that expired 9 months prior. NINE MONTHS. They had the audacity to give us a hard time when we tried to return them. A couple of positives: Other than the pharmacy techs, staff here is friendly and helpful. Gas is cheap, especially if you have points built up. I love that I don't have to drive all the way to Costco for gas anymore. Kroger - step up your game! read more

I love shopping at smith because all the attendants are so helpful and friendly but not this time I was using the self check out and needed help Cody came and help but this guy needs is something else so disrespecting and so condescending . I hope the management will do retraining for this guy. read more

I'll drive 15 miles from my new house to this South Meadow Smith's location since we had been living in South Reno for the past 10 years. I know a lot of the people there and they are helpful and friendly. I miss Jordan at the seafood counter. He was a really great help. I only had one bad experience with one of the checkers( Glen) maybe his name was? And this being a few years ago, maybe he's better. He was more interested in talking to his friends than ringing up my groceries and taking my smith card. He kept ringing up the same item more than once. I corrected him and he fixed his mistake. But for 10 years of shopping there. It's been 99% great! read more

I've only been here a few times for the deli stuff and I absolutely love it. They have almost every type of boar's head deli meat known to man...AND they have my favorite cheese: chipotle gouda. Yes!!! FTW! The people working behind the counter are super friendly. If you order a sandwich, you also get a choice of side...potato, mac, or slaw. Love the self check out lines as there has never been a wait when I've been there. I look forward to making this my go to deli when I permanently make the trek out to Reno. Solid 5 star deli. read more

Out of all six area locations, this is probably the nicest Smith's of them all. This store was transplanted a few years ago from the Moana / Virginia intersection, and it made a world of difference. The addition of a gas station was nice as well. Being that I almost always patronize Kroger pharmacies, this Smith's is one of the nicer - and less busy ones compared to other stores in the region. While I've had issues with the pharmacy techs not reading scripts correctly, the pharmacists are friendly - and not rushed like Dayton or Carson. Also, this store seems to keep things in stock more than Carson or Dayton, probably because they're less busy compared to those locations or Winco down the street. They also carry a lot of household appliances - so many that I wonder if it's a smaller version of a Smith's Marketplace / small Fred Meyer concept. read more

Overall this is a nice store with nice people working in it. For me, it's getting to be too chaotic of a shopping experience. The aisles are constantly being stocked and I think the vendors get impatient as often as some customers do. So, you really are navigating around all of the merchandise static displays in the aisles, as well as, the vendors stocking. It's not alot of fun. I wish these grocery chains would train their staff and pay them like the Publix chain in Florida. OMG, customer satisfaction is everything with those folks. read more

Smith's gets an A. This store is nice and clean. The staff is friendly. Prices remind me of Safeway in CA. They are conveniently located by my house. The gas prices are the lowest!! read more

Seafood doesn't seem fresh most times and the parking is pretty congested at time. To pull out of the parking lot can be a pain if you're turning left out of any of the exits. Friendly staff always willing to help though. read more

The new option available at Smiths is Check List. This is the option to order your groceries online and have them delivered to your car when you arrive. Tried this service the other day and worked great. Get the Smiths app and select check list option. You pick the next available time that works with your schedule for pick up. When you arrive at your picked hour, you park at the spots in front marked for pickup. Call the number listed on the space you parked and give them your name and spot number. Someone will arrive at your drivers side window show you your receipt and list of items. They will load them in the car for you and you are done shopping. So simple and don't forget a couple dollars for a tip. First 3 orders are free and then I believe it will be $4.95 per order. Give a try. read more

Smith's - Grocery Near Me - Reno, Nevada

This is your typical grocery store with a large variety of food, greeting cards, and pharmacy. It's easily accessible by freeway and streets since it's located in South Reno. They have a small selection of organic foods but they have some. They have a daily sale on produce. I've bought pineapples, avocados and berry on sale. They have a small baked good section with cakes and cookies. They also sell organic, cage free and free range foods. What makes this place is great is their staff who is always friendly and helpful. The only problem is that the lines can't get long. Generally, a good grocery store to shop at. read more

Smith's - Grocery Near Me - Reno, Nevada

As a resident of South Reno, I shop at this Smith's weekly. I've never had any issue with any employee, everyone has been so nice and friendly. Except today. I went in around 11:40 am to grab a few things and noticed that they had a cart filled with free plants that they limited to one customer each. I picked out something and went about my way. After I checked out, I decided to go back to the cart and exchange the large plant for something smaller. As I approached the cart, the individual working the garden area (Caucasian female in her 40-50's) gave me a death glare and quickly pulled the cart away from me without so much of a word. Now I took it one of two ways, she assumed I was trying to take a second plant and was preventing theft or she's extremely racist and her xenophobia is becoming apparent during these times of Covid-19. Either way, this individual lacks very basic and decent customer service skills and should not be employed at this store or any workplace that has a diverse customer base. I'm extremely disappointed that I no longer feel safe nor comfortable shopping at this location. read more

This place is an absolute joke, even for Kroger. Never once have they had what I needed. Today I needed 4 things and they were out of two of them... pork butt and limes. Yes, limes. I recommend you only venture here if you are okay with going to a second store afterwards to fill in the gaps. read more

I have been visiting this store since I first moved into the area a litttle over 5 years ago. And while I cannot say I've ever received poor service, I must say that today's experience was much different that the rest. Two of your associates really stood out on a whole new level today. And a third has always been a welcoming face. I'll start with Rene in the produce section. My boyfriend and I were discussing strawberries and Rene was tuned into our conversation (not in an eavesdropping sort of way) and inquired if there was a problem. We prefer the Driscolli's strawberries as we find them to be a better quality and sweeter than others, which Smith's does not seem to carry. I mentioned that to Rene and told him we wished they would carry them. And then we chatted a bit about that. Not too much later I went for some jalepeños and there was very little selection. I asked Rene and he told me that they were unloading the trucks. I told him I'd circle back around before we left. Just a few minutes later Rene found me in the aisle and asked how many I needed. He had a produce bag ready to grab them out of the box that had not even made it 10 feet out the back door. Above and beyond what I expected. Then when I was checking out, Ashton (whom I'm told has only been there about 2 weeks) asked me if I preferred my groceries bagged a certain way. There absolutely is a right way for me, but I didn't want to try to explain to him, as I can be quite complicated and picky. I jokingly told him that he wouldn't get it right anyway. He took this as a challenge and told me he was gonna get it right, without asking me more. For probably the first time in my experience there my groceries were actually bagged appropriately. Most baggers just toss everything in, meats with produce, bags so heavy they tear, and just sloppy. I usually re-bag my groceries as soon as I step out of line so that I can handle the bags (I have the Smith's reusable). I would love if everyone would take a little initiative like that. I told him I was going to seek him out every time I was there from now on. He did great! Thank you!!! And finally, Yalitza. She has always been so sweet and welcoming. Very personable and always smiling. She was my cashier today. She is another person I seek out when I am there. I always enjoy our brief chat when I am lucky enough to encounter her. She is a great employee and she represents your store well. read more

Terrible customer service, if you plan on going here for sales, DON'T! They will likely be out of stock and they do not offer rain checks or substitutions... If you don't have the supply for a sale, don't put it on sale. read more

Don't use the floral department here! I called and ordered a boutineer early in the week to pick up Saturday. My husband got there to pick it up and they did not have anything under my name. On top of losing the order the lady was rude and did not even offer to make one. She sold my husband a crappy looking dried rose boutineer that I will be returning. read more

Went the week before July 4th and everything I was shopping for was on sale. The produce was fresh as well as the meat section. Great customer service and I went at 10pm at night so it wasn't very busy. I love this store as they have Boars Head meats and all those yummy cheesecakes and frozen desserts. I've been keeping my eye on the Wednesday sale papers bcuz they have some awesome meat deals! read more

just went to my favorite Smiths....but it's not my favorite anymore....they changed to almost all self check outs....only one checker...went asked for mor...they said they didn't have any.....I waited in vegetable section as no potatoes were out....milk almost out...no eggs....really sad.....I spend a lot of money here, but not any more.....if I had time to bag my own groceries I'd go to Windows.... read more

Smiths, my home away from home . Moved to south Reno in 2006, but never knew the importance of a grocery store until I moved out. This was in 2012, I discovered smiths that year, and it is so memorable because the people of smiths have embraced me as a part of their family. Yalitzah, mike , and the other people that I can't remember their names right now, always with a smile from ear to ear ready to help in whatever you need. Sometimes I go in so lost and I ask one of the members to help and surely enough they got me covered!!! I know people are hesitant about store sushi, but theirs sushi is made fresh every day. The rice is a little sticky , like stickier than usual but I still have managed to get sushi from this spot here and there. It definitely doesn't take the place of a regular sushi place but it is one of the best when it comes to store sushi. Thanks for making me feel right at home for the last 6 years Smith's. read more

Literally always out of everything I need, anytime I go in there. It's the closest grocery store to me but it's very frustrating. I have since stopped shopping here and I now go to the new Safeway on Steamboat as they always have everything fully stocked. read more

Smith's is my everyday grocery store and I mean E-V-E-R-Y day (maybe a slight exaggeration, but it sure feels like it!). I can't seem to be the type of person who can collect everything they need for an entire week. Oh well, it's my fault! Ok, back to the review! Since I'm here almost every day, I can say with confidence that it's a great grocery store. I love the rewards you receive using your Smith's card. I always get gas here as well since I get twenty cents off per gallon a lot. The grocery store's layout is very grocer friendly, with it being well lit and large isles. The produce is good, the deli is awesome (I love Boar's Head meats and cheeses!), and they have a nice section of grass fed meats and such. There is a large selection of dairy products and frozen as well. The best part about my grocery trips though, have to be the cashiers. They are so friendly and fun (maybe because they see me here all the time)! If there is a line of two or more people, they have another cashier there quickly to speed up the process. Smith's, I'll see you tomorrow :) read more

This used to be my "Go To" store until they forced everyone to check-out their own stuff. Now the checkers (if you can wait for one), have to ring you up AND bag the stuff also...YUK!!!! read more

Smiths has been a great grocery store to be near. I run in and out a couple times a week. The staff is always friendly and goes out of their way to help you. I have actually never had an issue in 5 years. For what is really a smaller store they have a nice variety of items to choose from. (Smiths is a Kroger store - and where I use to live Kroger had Fred Meyer, so I do miss the extended selection). The meat section is always stop on with friendly service. Some of the freshest you can find in town. (If you want just meat and are on the northwest end of town try Butcher Boys on Arlington and Plumb). The people in the pharmacy are also great. The store also has a gas station in their parking lot which is convenient - and gives discounts based on your shopping. I've saved as much as $1 a gallon before. The only negative I can write is that the pharmacy closes in the middle of the day and the drive up isn't open consistently. I know those are both due to staffing issues and I'm glad to deal with it to have the friendly people. read more

They consistently have wrong sales tags on displays. Either the tag is for different merchandise or it's expired and does not ring up correctly at the checkout. It's misleading and happens so often at south meadows. If you shop there look at your receipt carefully it's sad but they're deceiving the neighborhood REGULARLY!' read more

Always a great selection of items at Smith's. The carry Boars Head deli meats. Always lots of gift ideas of flowers, plants, liquor at the front of the store. Plenty of checkouts stands open today. read more

It's Mother's Day weekend And there are two checkout lanes open because they want us to do it ourselves in self check out but there are 10 people in every line for self check out on the two people to help you it's really frustrating I've been here for an hour waiting to get out of here. read more

Fast check-out and friendly staff - boy, I'm glad I kept my keycard from when we used to go to Salt Lake to ski a lot more often. And yes - they do sell alcohol here. The gas prices are a good 5% lower than other places near it, but you WILL need to be their member to take advantage of it. Guy at the gas window was a bit of a sourpuss though. read more

This place has really improved over the last year since they remodeled and I'm thrilled. I love how clean this store always is. There is always someone stocking in the produce section and they are always really helpful and friendly. I love that. I like how fresh the produce is and I know if I need help it is readily available. The recent addition of fresh pre-made lunch option is a nice perk. I love being able to find sushi or sandwiches to have when I get home. I'm not big on cooking so this is fantastic for me. They have a huge cheese section now which I have definitely put to good use. They are getting more and more organic food options if that is your deal. The store is laid out well and that makes it easy to get in and out quickly. I can always find what I need here. I like that the cashiers are always nice and chatty while they try to get thru your items in a timely manner. I love that I get a discount for our using my reusable bags! The grocery store isn't one of my favorite errands but I'm glad to have this place as an easy stop to get what I need and get out quickly. read more

Very unprofessional and ran like shit . The managers at this location are very disrespectful and will talk shit behind employees backs . They had Courtesy Clerks doing things that weren't even talked about in training and when brought up it wasn't taken serious . I had told Chris who is a manager there that there was an insect problem back in the break room, i was told to grab a bleach off the shelf and spray and mop up the insects... that does not solve the problem . Chris is very disrespectful to customers and profiles people who HE feels are uncomfortable to him . He has no self regard and he is very hostile and arrogant . The store itself is just a negative space. Store manager Jill doesn't care about other employees just her favorite ones and she's very rude and has no customer service skills at all . When conflicts come about higher ups will automatically take the persons side who they personally like more instead of viewing the problem as a whole . Very understaffed and that is the reason why. read more

It's day 1 of my Reno trip, and so far I'm actually impressed. Smiths was a pretty comprehensive place, and best thing of all?!! Open 24 hours! Sweeet... Long story short they got it all here. Beer, liquor, food... Even a pharmacy! Seemed like the love child of a safeway and a longs or walgreens or something. Everyone was super nice here and I gotta admit I likes the vibe. Why not 5 stars? It's a grocery store... Gimme a break. read more