I'm not a fan of this store.. but it is convenient when I'm short on time... Cooking an all out bbq chicken dinner and needed a can of beans.. also saw this pastry and it looked like a cream puff.. I guess it's the parking lot, and how narrow the aisles are.. I always feel like shoppers are always walking behind me close and fast.. even when I'm heading to the door, I can feel them I'm a hurry.. and just feel they are rude. Totally different atmosphere than Raleys, Sprouts or even Winco. I do like the self checkouts and the small carts. read more

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Smith's became my main place to get groceries from several years ago. Besides the low prices, they have an app where you can "clip" digital coupons and you get points on all your purchases. The points you earn can get you up to $1 off per gallon (up to 35 gallons of fuel) so the savings really adds up! You can also get up to 4x points on gift card purchases so if you were to eat out, go shopping or even buy plane tickets, you'll have tons of points. A while ago, I planned my trip around buying gift cards to pay for my trip and I ended up w/ over 5,000 points! The Clearance section almost always has stuff I need at a great price too. read more

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This is the only Smith's I've been to in the last 8 years, but it's usually a pleasant experience for performing an errand. Usually well stocked and clean. The prices are good when; on sale, Private Selection/Kroger brands, and BOGO's. Otherwise, the prices are average. I don't eat sushi (*gasp*!), but my wife says the sushi she has had there is pretty good (and she's pretty picky.) The bakery and meat/seafood dept has good quality eats as well. I almost always end up in Aida's (I hope I have her name right!) line, and that is to my benefit. She is so quick scanning I can hardly keep up with her loading the belt! She is super friendly and helpful and I enjoy seeing her on my weekly grocery runs. read more

Mgr on duty was rude and lacked customer service. I'm a reward member and never delt with this mgr before but if this is the C.S that Smith has then I won't be shopping there anymore. I've been purchasing this item 10 cases at a time and Smith has always giving me a small discount because of the large amount I purchase. This mgr not only wouldn't even consider a discount but was rude about it. Even the employee apologized to me and felt terrible. read more

What are to try something a little different because my friends have been raving about Smith's. So I attempted to do an online order at Smith's. Of the items I found on their website everything looked like it was in stock because nothing told me it was out of stock. Only when my personal shopper was going through my list of items did she discover over 50% of what I was looking for and had put in my cart was unavailable. Things like large toilet paper packs, assorted chips bag, that were the most expensive items on my list. My shopper, bless her heart, communicated with me all the things that she was unable to find and offered suggestions for other products. Unfortunately, I was not interested in substitutions of off brands so, she promptly gave me a credit for the items that were out of stock. I guess I wouldn't be as unhappy if I had not had to pay the $10 delivery fee plus the tip for my shopper. So I basically paid about $20 for a $25's worth shopping. Not a bargain. Seems to me in instances arise when the store does not have the majority of what's on your shopping list, they should offer some type of service recovery, as in a $10 coupon to pay for your next delivery. It's too bad their inventory system isn't accurate enough to tell you when something is out of stock. I will not be making this mistake again with Smith's and will stick to Raleys where I usually shop, because they have better accountability and service. Two stars is a gift. read more

This review is really for the pharmacy, not the grocery store...which is ok for packaged goods but everything I've gotten from the deli and fresh wasn't so good. So I wish I could combine a pharmacy trip with grocery shopping but not so much - hence 4 stars instead of 5. The pharmacy though - so great in some really important ways. First, they're open super late during the week - 9 pm! This makes life way easier for picking up prescriptions. I seem to be the only person picking up prescriptions at 8:30 pm so never have to wait. At all. I have called with questions or for status earlier in the day once or twice; they do seem very very busy. Luckily the pharmacy staff clued me in to the online My Pharmacy system so it will text me when a prescription is ready - no need to call, yay! Also they're delivering prescriptions free until 5/31/2021 so that's pretty great. But I saved the best for last. This pharmacy saves me so much money for prescriptions! I have pretty good health insurance and normally use it for prescriptions, and pay not unreasonable copays, usually like $10 a month for generics. It never occurred to me to use anything else. BUT the Kroger Rx program is amazingly cheap. It's $36 for a YEAR to join and there is one medication I got totally free! Another med was going to be like $53 (for three months, still not bad) through Kroger RX but they let me use GoodRx instead and it was $10! for a three month supply! The pharmacist was pretty surprised and had no idea that would be true, so I was glad to have looked the price online first at GoodRx.com. I used to get all my prescriptions from CVS and they don't have anything that gets drugs as cheap as the KrogerRX club - which I think is also only $72 for a whole family for a year. 100000% worth it if you need any medications regularly. I haven't had to wait to pick up, but I think also I'd be a lot more willing to put up with that, knowing how much money I can save by using this pharmacy. Oh, and I don't know why I keep going inside - the pharmacy has a drive through, so convenient. I will try it next time :-) read more

Excellent service, VERY nice staff and I got the best price in Reno for an expensive medication. I have never had to wait . I just don't get the negative reviews. Probably the nicest clerk I have e er spoken with helped me and took the Tim's to a get answers to my questions. My insurance plan doesn't use this as a primary pharmacy but I choose to go here anyway because I still get the best price and service. THANK YOU!! read more

Very nice pharmacist and technicians. Helped me with a discount for my prescriptions which helped a lot since I am still new to Reno. Needed medications for ongoing pneumonia that I have had for a little over 3 months now Hopefully it will go away. read more

DON'T ORDER CAKES FROM SMITH'S BAKERY!!! I had a horribly embarrassing and humiliating experience ordering a large birthday cake from Smith's for a 70th birthday surprise party for over 100 people at a public venue. I ordered a sheetcake ONE WEEK in advance with the bakery at Smith's, South Meadows. It was intricately designed, a marble cake with white buttercream frosting, blue and red decorative borders, red lettering, and a decorative cocktail kit. I called the bakery the day before to check on my order, and was told it would be ready the next day at noon. The next day, TWO HOURS before pickup I got a call from someone that my order was CANCELLED!!!! A woman from the bakery said the cake decorator didn't show up for work and there was nothing they could do. I panicked because it was too late to order from another bakery. I called the store manager and begged him to do something. Their solution was to give me an old cake from the freezer. It was the wrong flavor, wrong size, and so old the frosting was cracked. The lettering on the cake looked like it was done by a 5 year old. I had no choice at that point but to bring it out and serve it at the party. People made jokes about the cake, the lettering, and how old and stale it was. It was embarrassing!!! For me and the guest of honor!! Even worse, the next day when I called the store manager, Jill Koitma, she listened to my complaint, but never called me back to offer any compensation. She admitted the bakery has problems and an extremely unreliable cake decorator who calls out sick frequently. So why take orders?!?! I am disgusted with Smith's, for ruining my birthday cake surprise and their lack of concern for customer service. Shame on those unreliable bakery employees and a store manager who could care less about the people who shop there. Never going to Smith's again!!! read more

Smith's - This was the birthday cake disaster Smith's, S. Meadows gave me after their cake decorator didn't show up for work! - Grocery Near Me - Reno, Nevada

COVID-times. First visit early November (2020) Masks required. Reusable bags allowed. Self checkout available. Well-stocked with fresh produce at reasonable/average prices unless they're on sale. They have arrows on the aisles in hopes to guide the foot traffic in 1 direction per aisle so people don't need to cross paths in close proximity but no one seems to pay attention to those.. *sigh* Don't forget to download their app where you can sign up for their free rewards card for the discounted prices and clip coupons for extra discounts! I scan the items in the app as I put them in my cart/basket and it'll show you the sale price and let you know if there are any available coupons for the item that week! Huge store, very well stocked, lots of in-house branded items for lower prices (I like their snacks and yogurt), ENORMOUS parking lot (shared with the other stores in the plaza). It'll be one of my go-to stores I shop at biweekly, if not weekly! read more

I wouldn't shop here unless you want your card information stolen. My mom used her ebt card at this location and a day after her benefits were stolen. We went to the store today to talk to a manager and she immediately started attacking us saying that it was impossible for them to have a skimmer because they checked every day. With how low staffed they are and the amount of thugs that work there I highly doubt that's possible. She got angry that we even asked and she stated "what would it help" when I asked her to check the transactions for that day or even the cameras. Absolutely horrible management, they're probably in on it, nothing is impossible. Save yourself the grief and shop somewhere where they actually value their customers. Disgusting behavior. read more

I have been a loyal customer of Smiths on South Meadows since moving to Reno in 2005. The staff are quick, friendly and helpful. Shout out to Leone, Bonnie and Dean (the man in customer service with long curly hair.) I REALLY hate to do the grocery shopping but they make the job very pleasant. Actually, I've never met a rude or abrupt staff member from Smiths. I do live a bit closer to Safeway and tried it out a couple of times, but the staff there could use some tutoring from Smiths staff. Mary J. read more

I have been shopping with Smith's for over 15 years and it is really going down hill in the South Meadows store. First of all the carts are so dirty and have been since before covid. There are not enough clerks or baggers to help the few clerks that are working. The stockers are filling the shelves in the daytime and they and the cases are always in the way, someone, if they have not already, will fall. read more

I love this store because they have great deals. The only thing that makes me uncomfortable is the attitude and vibe from Dean the guy with the long hair. He constantly targets people of color and says offensive things under his breath. Try at all cost to not have him check you out or don't go late at night. I will be directing this to another manager. read more

This review is strictly for the deli. Smiths is a beautiful store with great meat and produce and also some aggressive sale prices. However their deli is a complete cluster. I came in on 1/2/22 to get some deli meat and cheese. There were no other deli customers and 4 staff members behind the deli counter. They all looked at me, proceeded to keep talking to each other, turned their backs and ignored me. I waited and waited and no one even said we will be with you shortly. Finally, tired of being ignored, I asked if I could place my order and I got a serious dose of bad attitude. They practically threw the food at me and complained that they had to clean the machine when I ordered a second meat. Guess what? That's your job! I don't want to hear you complain about doing the job you were hired for. It's too bad because it's a beautiful deli with a wonderful selection including Boars Head products but I will not be back. It's time to hire some associates with at least a shred of professionalism. read more

This is a review for Roshi Sushi inside the South Meadows Smiths. The sushi is fresh, delicious and a good value. I've ordered party platters a few times now in the past year. I called in an order yesterday midday thinking that it might not be enough notice but the sushi chef said it was not a problem. There isn't a party menu online but the chef let me know there are many options from $20-$100. I picked a price point and he created a platter based on just a few questions like whether I liked cooked or raw and that I didn't want anything spicy. The platter I picked was $30 and was more than enough for me and two friends. I made some quick miso soup, got some green tea ice cream and we basically had all you can eat sushi for about $10 a person. read more

So disappointed with the Pharmacy! The drive up window has been closed for far longer than it needs to be. The pharmacy itself is closed at odd-ball hours - almost as if the place doesn't know good management or how to properly schedule to remain operational. Finally making the move to switch from fckn sh!te service to something else in the neighborhood - this place is not it - it sucks!!! Please go elsewhere if you want to actually get your meds... I'd give ZERO stars if possible read more

Smith's - Fkn CLOSED - Grocery Near Me - Reno, Nevada

Smiths is the only store I can get the crab cakes I like and I seldom make the trip. I did and unfortunately the clerk neglected to sign me into my account so I could get my discounts. That meant another trip. Fortunately no hassles getting the discounts I was due. I find this store a bit pricey but seeing the Kroger brand brings back pleasant memories. read more

Boy has this store took a nose dive! Not sure if it's from the competition of Sprouts and the new Safeway but boy do they need help. It's very dated even the self check out stations are old. They call for help over everything, it's quit annoying. Grab and go deli has little options and what I've grabbed is nasty. Produce isn't sweet or juicy, consistently bad. Usually only one checker with a long line. Its actually kinda sad. This used to be the place in the neighborhood, now I only go if I forgot something from their competitors! Staff is always so nice though! They're doing something right there read more

Unfortunately this post is for the pharmacy. And I'm not sure who's in charge but every time I go in there it's always a slow wait to reach the counter to talk to somebody with a grumpy attitude (recently they hired someone new and she seems much better) but the fact that they can't open their drive-through window is ridiculous. I am changing my prescriptions to CVS. read more

Aisles were tough to get down because of the boxes on the floor and the blue order carts in the way Staff wasn't very friendly Pricing was off on an item I bought but in my favor I usually would say something but the service was so bad I didn't say a word I bought 20'items that were supposed to be a dollar each but rang up at .25 Being handicapped made maneuvering thru their boxed filled aisles difficult read more

I love shopping at smith because all the attendants are so helpful and friendly but not this time I was using the self check out and needed help Cody came and help but this guy needs is something else so disrespecting and so condescending . I hope the management will do retraining for this guy. read more

9/5/18 ETA:10:45AM-11:00AM Horrible mexican lady who made my taco sloppy. What a disgrace! How can you be mexican and don't know how to make a taco. She barely added any meat but pile my taco with toppings that made my taco soggy. It's not a taco if I'm eating it with a fork instead of my hand. She needs to get fired for making me a sloppy taco on purpose. read more

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Stopped at Smith's to pick up a few items to take to a friends house for dinner. At the register, I got asked if I had a Smith's reward card. When I told the clerk I was from out of town and didn't have one, he opened his till, pulled out a discount card and deducted $4 bucks off my items. My total leaving the store after the $4 dollar savings was only $3 bucks. I think I heart Smith's. read more

Completely incompetent cashier Olga LIED to me! 3/27/24 at 4:44pm no: 378 6 212 32. This cashier needs to be written up! The female manager who came over also had no idea what she was talking about and didn't listen to me at all. I walked up to pay for a water and asked what the limit was on cash back. She said "over $100 is $3.50." So I chose $60, which should have been free. A 75 cent fee flashed across the screen and she pushed a button to accept it. I told her I did not agree to a fee and that she had lied to me that there would only be a fee over $100! She tried to say that she hadn't said that! I know exactly what she said and my son was standing right there and heard it too! I told her I wanted her to cancel the entire transaction and show me a receipt that it had been reversed. She said she couldn't give me a receipt. So I asked for the manager. I heard the cashier tell the manager as they walked over that she didn't do anything and now I am "pissed off." I tried to explain what happened and the manager didn't listen to me at all but said there was no way the cashier did anything wrong and ROLLED HER EYES at me! She got the machine to spit out a zero dollar transaction receipt, but it didn't show the $60 plus water transaction reversed. I still don't know if the original $60 charge went through. The manager said there was no way the cashier could have accepted the fee, but she pressed something that made the fee on my screen flash and go away. That is why I stopped and told her I didn't agree to it! She should have told me there was a 75 cent fee in the first place! Now I have to contest the transaction at my bank?! I will NEVER shop here again. Lying about the fee, and then lying about what she told me, and then lying about what happened. I don't contribute to paychecks for liars. read more

Smith's - Grocery Near Me - Reno, Nevada

Best grocery store around! It's my go-to for everything minus bulk items, which I usually buy from Winco (also highly rated). I'm sometimes here twice a day because they have such great deals if you look really hard. By this I mean in each aisle they have little white tags that read "closeout deal" and prices are ridiculously marked down. This is typically on items that aren't selling. For example, a brand such as Nabisco will come out with some crazy flavor of a cracker, chip, or cookie and it sits on the shelf for months. I like trying new, crazy things so of course I am going to be the one to buy a weird bag of chips for 50 cents. Recently, they were selling Quaker granola cereal for $1.07/box (normally $4.99). The flavor was apple/mango, which I really loved and ended up going back to buy a couple more boxes and gave them to friends and family. I also love having the app on my phone so I can browse my account online while I shop to add digital coupons for when I check out. My addiction to this place is that bad! Two thumbs up! read more

Smith's - How cool is this?! - Grocery Near Me - Reno, Nevada

Smiths pharmacy on south meadows has no care about their customers. They never have a RX ready when they say it will be ready. They say 2 Rx ready by 3pm. I go in at 7pm after work and they say you only have 1 ready. Then they say they can't fill till the next day!!!! I drove in bad road conditions to have a shoulder shrugged. I was actually told the staff member did not read the fine print. I seriously think the fine print is in there bri read more

This store needs help with customer service. A year ago i had way too many items for self scan and i asked a worker walking by if there wad a checkstand open and she went off on me about how she will just end her break early to check me out. I tried to make a complaint then but got no where because somehow its my fault they are understaffed. She could of told me to wait ten minutes and one would be open instead of going off on me. Tonight while checking myself out and having too many items for self scan- i missed 10$ cat litter. I had the checker guy watching everyone already standing over me because i was trying to figure out how to do kroger pay and checking on everyone around me. Never once spoke to me. I finally pay with kroger pay. Walk out and i see him go to the machine a half a second as i walk out. I get across the parking lot and he comes out screaming ma'am ma'am you didn't pay: i said what? I have w recpt he then grabs onto my cart and says I was stealing the cat litter and he was watching me. And that his ststem alerted him to me stealing. First off- no it didn't. And maybe offer some help and say oh you missed this or did you get this while i am standing there for 5 minutes figuring out kroger pay instead of shaming me in the parking lot for a couple dollars. I will never go back to your garbage store. I will over pay at raleys or smiths. read more

Another nice visit to this local grocery store. Customer service is always spot and the employees are very helpful. Why did you only leave four stars? Well, regarding the self checkout I find it vwry frustrating sometimes especially when you may have many items. Where the frustration comes from is when you are checking items and placing them in the bags; you can not and I repeat, you can not remove the bag or else the machine will keep telling you to replace the items in order to continue. If you have many items, it is impossible to keep everything on that bag turntable because you eventually run out of room and need to transfer some of those bags in to your cart.... the problem is, the machine will not let you. Because of this, I now go to a live person. read more

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The worst experience I have ever had. Placed an order online for a cake, 2 n half days before my occasion (requires 24 hours). I have the confirmation email. I call the day of pick up the bakery girl tells me she does not see any cake in their fridge, she checks her computer and tells me she doesn't see any order in their system either and tells me she's sorry. I call the store again to speak to the store manager if he can resolve the issue, person who answers transferred me to the manager, I am on hold for about 5 minutes. I hang up and call again and I am told that the manager is in a meeting, can she help me with anything? I explained the whole situation to her she puts me on hold again and never comes back. I'm on hold again waiting for some one to answer. I hang up and call one more time but they didn't even answer this time. Thanks allot for ruining our special day, I thought Smiths still have their customer service standards but you failed. Congratulations on your failure. I hope you guys get paid for your job not working for free. read more

This beautiful arrangement of 3 dozen yellow roses was created by Smith's fabulous florist, Stacey! The occasion was my wife's birthday. She was very happy with the flowers which lasted for well over a week. Stacey works diligently to fill orders for all kinds of floral products and balloons. Prices are reasonable and the selection is usually quite good. I depend on Stacey and her Smith's floral department for all my friends' and families' special occasions and for "just because"! read more

Smith's - Happy Birthday Roses - Grocery Near Me - Reno, Nevada

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Love, love, love Smith's! We have been customers for many years and have been using their "Clicklist" program for about 5 years, since they started it in South Reno. Friendly employees, convenient services and decent prices (especially with digital coupons). We will be customers for many years to come. Keep up the great service! read more

Imagine this: you're camping for the weekend, but you have to stock up all of your groceries when out of town. You know exactly what to get in your own grocery store, but you could wander the aisles aimlessly at some grocery store in a city you don't know. Enter Smith's. I was in that very predicament, as I flew into Reno for some work but planned to camp afterwards. I have my own rhythm and my own go-to camping foods right here near my own hometown, but would I be able to find them in Reno? When I realized it was a Smith's town (a branch of the Kroger company) I was relieved. We sauntered in and I was sure we'd be just fine. Indeed, after 45 minutes or so, the cart was full of things we needed. Freshly sliced lunch meat, cheese, bread, condiments, pancake mix, syrup, eggs, buns, and of course copious amounts of snacks and treats for the trip. The layout was very similar to the one near my home, but this is a bigger store. I was thrown off by the placement of chips and treats, but other than that, the only other glaring difference is the presence of alcohol. I always forget when not in Utah, grocery stores can sell wine and liquor. They had a selection of the stuff, but I grabbed a sixer of ginger beer. No drinking for me! It's clean, it's big, it has plenty of parking, and it was convenient to our location to get groceries home and in the fridge. Like seeing a friend while you're on vacation, it was a happy reunion and we made the most of our time together. read more

It's so incredibly frustrating when you order from the Smiths Deli. I ordered a 1/2 pound rotisserie boars head chicken lunch meat and 10 slices boars head white American cheese, and I would assume there was a some sort of common sense when you asked for 10 slices of cheese you assume it would be for a sandwich or a cheeseburger but the cheese was slice so thin it was just a clump and almost paper thin! When I tried to pick The lunch meat up it was almost shaved it just came off already chewed up it was so frustrating. My wrap looked almost like I took the meat and cheese and put it in a food processor and put it into a Smiths bag. Needless to say my chicken wrap was ugly! My girlfriend thought I was exaggerating when I talked about how thin the meat was and the cheese. Needless to say tomorrow I will be going back to Smith's to actually get cheese slices I'm hoping for our cheese burgers. Then when I looked at the label for the meat it wasn't even the meat that I asked for- read more

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Smith's service has always been great. The butchers and the fish mongers are always so accommodating. Cashiers are friendly and will always help you to find what you want. I give them a 5 for service. There meat out of the case is a 4. There prepackaged chicken for $1.99 a pack taste like rubber and I think they load it with a lot of preservatives. There fish out of the case is a 3, only because they do not offer a great deal of wild caught fish, mostly farm raises. Stay away from their baked goods and their breads from the bakery. It is definitely a 2, unless you buy the baguette, which is decent. Raleys has the best French baguette for a grocery store. There deli is a 4 with great quality lunch meats from Boars and a pretty decent olive and tapenade bar. The one thing that really impresses me is the poke! Really good and I definitely say buy it and try it. Get a rewards card and sign up for their Friday deals where every Friday, you can download a coupon for their free item of the week. The points you accumulate there shopping can help you to get a discount on gas at their station. read more

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Walking around the store, their employees act like they are in Daytona Beach for spring break. Gathering, congregating, milling around. Many with their masks dangling from their ears. When I asked a manager if masks were required for employees she said "They are required but they can't enforce it." Really?!?! And then she gave me attitude saying many of their employees have PTSD and can't wear masks. Then they shouldn't be at work! Not wearing a mask at all is less offensive then having it hang off one ear in a big "I don't give a crap" symbolic gesture. I hated that dirty store before and went in out of convenience yesterday. Never again. read more

This is my neighborhood Smiths and it has always been an enjoyable experience until they hired a man named Chris. He treats many shoppers like criminals, and is very rude. when I spend $800 a week on groceries there, you would think the customer service would be a bit better. I hate to leave this store, but there is a nice Safeway not much further down the road with respectful and helpful employees. read more

Convenient to my home and I like the products they carry, even the Kroger Brands. But I have had problems in the past with store pick up because I seem to get wilted produce (not what I see on the shelf when I go) and I never get meat items. It seems that the worker does not want to have to pick out meats. They always state that they are "Out". So I am back shopping again and getting a little exercise while I am at it. It has been frustrating that they always seem to run out of digital coupon items and sale items quick. And they are not restocking the shelves. Weekends it is more of an issue. The better the deal the more of a chance you will not find the item in stock. I load everything on my card at home and then pick up in store for convenience. Just like more businesses right now, they are short handed. I do have another grip about the new plastic bags for produce. Not only are they hard to open but if you tie a knot so nothing rolls out, they cashier will have to untie each one to get the code. She mentioned to me that she can not pick up the code through the bag. It really took much longer to ring me up last time I went in. Today I only had a small amount of items and went to quick check. For some reason my digital coupons did not work and the cashier had to help. She was a bit crabby (2pm Monday) and brash. She needs to lighten up and be nice to the customers. read more

This one is easy; why would I want to continue to shop at a place that makes me change my spending habits, forcing me to use a debit card exclusively? But when I decided to succumb to their rule, this happened: the day before payday I have about $130 in my account. I decide to pick up dinner items at Smith's on my way home but first stop at the Smith's gas pump for $30 in gas. Using my required debit card, they pre-authorize $125 at the pump, leaving me with s negative balance and unable to go inside the store to purchase the dinner items. By the time I got home empty handed, the authorization fell off and I had my money back. Do I drive back, or say F U Smith's!? I think the latter read more

When you shop the sales, they are a pretty good store. Everyone very friendly and helpful. My concern is with the sushi guy. First he does not know the difference between farm raised sushi vs Wild Caught. All Atlantic Salmon is farm raised. For someone who makes sushi to not know the difference between the fish is pretty outrageous. In addition, they are now giving you less sushi rolls. It used to be 12 rolls now it is only 10. It would be helpful if the people making the sushi to know their ingredients and be able to understand what the customer is saying as the sushi guy in this store can barely speak English.... Telling me only use top notch sushi fish but unable to say or understand the difference between farm raised and wild caught. I did not buy any sushi for my family... Nor do zi recommend anyone buy from this vendor. 2 stars of friendly Smiths employees. read more