Chris was the best!! Friendly and a great sense of humor. Made our guests from Houston happy!!

If I could give this restaurant a zero, I would. Not because of the quality of the food but the absolute shrinkage. The bbq sandwich is half of what we got 2 years ago!! Highway robbery. In the food lion today pork butt is .99$ a lb and that is retail at a grocery store, not a pork conglomerate!!! I will not be eating at this restaurant again!! Corporate Greed is ruining our economy and country!!! The picture show what you used to get large container vs now small container. The weight is exactly half!! read more

Smithfield's Chicken 'N Bar-B-Q - Portions - Barbeque Near Me - Wilmington, North Carolina

After a long day, didn't want to cook. Ordered online. Ordered a chicken plater, a chicken combo plater and chicken tenders plater. Got only pork in the combo plater and no chicken. read more

Just checked back after a previous comment I left. Your supposed wifi public wifi is still not available. Only the SCNB management networks are broadcasting. Just take down the "wifi available" signs so you are not misleading people. read more

Ordered take out from Smithfield's for the first time last week. I pre-ordered via the website and the food was ready right on time and handed to me by a very nice gentleman at the counter. There were 2 bags one of which was a nice reusable tote, both of which were completely sealed with stickers. The fried chicken was some of the best I've had.. Also loved the BBQ. Got hush puppies, cole slaw and potato salad as sides. All were very good. I can't wait to order again. It was only $60 and fed 5 of us with a ton of leftovers. Great deal! read more

Good old fashioned NC style BBQ served up in simple fashion with homespun service with a smile. The pork is chopped, vinegar Eastern NC style with additional condiments on the table. I had fried catfish on my platter with collards and beans and added the chicken and pastry as an additional side. I enjoyed a cold bottled beer as well. This is a family friendly, clean and easy place to enjoy a good- traditional meal with friends or anyone whose company you like. read more

Food was literally terrible! Bbq is so gross and taste like it's baked in an oven. Hush puppies are like cornbread! Baked beans nasty ! No smoke flavor on bbq !! Husband had the coleslaw and Brunswick stew !! Disgusting!!! Large bbq plates ! Waste of $$$ read more

Smithfield's Chicken 'N Bar-B-Q - Terrible - Barbeque Near Me - Wilmington, North Carolina

Was dying for some good fried chicken. Since moving here haven't had any. This restaurant is right up the road so we.picked up some of their chicken.. OMG it is absolutely delicious, so crispy and flavorful. This will be my go to place for a fried chicken fix from now on. read more

Smithfield's Chicken 'N Bar-B-Q - Barbeque Near Me - Wilmington, North Carolina

Pulled pork not good, my niece invited my wife and I for dinner while here on vacation. They chose you guys. They ordered to big bags of food it was all cold and awful. I know it was gonna be bad as soon as I looked up your store and saw franchises available. read more

Barbecue is very good, and their fried chicken is great. Service is fast. Unfortunately there banana pudding is a little light on bananas.

We moved here from out of state and the 1st 2 times we came, the food was awesome. Past 3 not so good. Strike 3 for me and my wife. We left without finishing our food. Hungry! Service and Ambiance were good read more

Lydia is awesome, she was very patient and courteous. Chris did an awesome job as well. Food was delicious

All of the food is pretty good. It's like having fast food at home but a little better. Some dishes are better than others. Something for different taste when there are 5 in the family! read more

Very friendly staff!! They always welcome you with a smile!! They are awesome! The food is also good!!

Always good!!!!Best barbecue in the area. Chicken is also the best in Wilmington. Fast service always. Restaurant is always clean. 5 star!

A wonderful stop anywhere at a Smithfield's going down I-40 from Greensboro to Wilmington food, service and cleanliness consistently 5 stars read more

We are used to Texas, Memphis and Kansas city style BBQ and are not fans of rhe vinegar and mustard style sauce! Yuck.

went to counter with a $5.oo Coupon and ordered 8 piece box potatoe salad. I got my order didn't get the potato salad, this is the third time this has happened. I went back to the counter asked the guy I ordered potatoe salad and he acted like nothing happened I paid for it and left and told him not coming back worst service I have ever had! what happened to the good old days when customers were treated with respect and the order was right the first time. I guess no one cares anymore. it's a shame your gonna lose a lot of customers because of this read more

i ordered a chicken tender plate. as you can see there's no chicken in sight. Thanks you guys! read more

Smithfield's Chicken 'N Bar-B-Q - Barbeque Near Me - Wilmington, North Carolina

Always good food, service with a smile. Best sweet tea & Brunswick Stew in town...never a bad meal...management is always customer oriented, friendly and willing to go the extra mile! Could not recommend them more! read more

I just called to place a large order since the website was down. I didn't get through to anyone so I hung up. A few seconds later I get a return call from the restaurant, apologizing for missing my call. This is customer service done right. Well done, Smithfield's, well done. We'll now have plenty of chicken and hush puppies for a boating day. read more

Food was delicious service was very good I went through the drive-thru and it was nice and clean I will be back.

Love the staff especially Melissa! They always have a smile and Love serving me my Sundrop! read more

This Smithfield's location was AWESOME! As soon as we entered the restaurant, we were greeted with a friendly "Hello!" As we looked at the menu, we were undecisive on what to order, so had asked Jackeline for some menu explanations. She answered each and every question with a smile. Our order was taken by Melissa Robinson, who was also very courteous & friendly! Our chicken tenders, coleslaw & potato salad was delicious, and served to us at our table very quickly. We will definitely return to this Smithfield's the next time we are in the Wilmington area. **Special KUDOS to Manager Chris Brunner, Melissa Robinson, and Jackeline for making our lunchtime visit all-around WONDERFUL!!! Keep up the GREAT work....We WILL be back! read more

Look we all know great NC BBQ and this isn't it but if you can't travel to your favorite spot out in the middle of nowhere then this place is perfectly acceptable for when you need a fix. I will say they have excellent hush puppies and they are always super friendly read more

I stopped at this fast casual barbecue restaurant in Wilmington on the evening of Wednesday, November 1st, 2023. I ordered a lot of food. I got pulled pork, fried shrimp, hushpuppies, Brunswick stew, coleslaw, and banana pudding. I found the pulled pork to be quite good. It tasted good with the two sauces provided. There is a red vinegar dressing on the table that can be added on the pork. Also, one can ask for a packet of a thicker red barbecue sauce at the front counter. The fried shrimp were tiny like shrimp poppers, but they were tasty. I found the hushpuppies to be excellent, and they were given in very generous amounts. The coleslaw was also quite good. I also preferred that it was prepared with vinegar instead of mayonnaise. The Brunswick stew was my favorite. It was pulled pork, potatoes, lima beans, and green beans prepared with a thick red sauce. For my dessert, I got banana pudding, and it was delicious. It had banana pieces and vanilla wafers in it. The service and ambiance were excellent as well. It reminds me a lot of Chick-Fil-A dining experience. This place is a chain found in the Wilmington area, and I'd highly recommend people to try it if they're nearby. read more

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Real Carolina style Chicken and Pork Barbecue that has set a standard for standardness. Not the best, but always pretty good!

We always have the best customer service visiting this location. The kindness & professionalism we receive is top tier. Special shout out to Mr.Brunner who goes above & beyond! read more

Food was pretty good. Really enjoyed the chicken tenders- very large chunks of chicken breast with light breading. The only reason lower stars was the cleanliness of the dining room. Lots of tables unwiped. Prices decent and service was good. read more

Great cheesesteak coming from a Philly guy. Great service and atmosphere. Highly recommended.

I ordered to BQ sandwich. It was good with the spicy vinegar sauce. Fries were good as well. Service was slow getting the food out after sitting in the serve window. read more

Chicken is soooo good. Also, don't sleep on the banana pudding. Just wish they had mashed potatoes. ‍

I love this Smithfield's!! I always get the chicken and it is excellent. Also love the potato salad and cole slaw. The food is great and, even though they are busy at the drive thru, they are so friendly and helpful. Plus I will drive 10 miles to get one of their cokes with the great ice!! read more

I went through the drive through last night to pickup my boyfriend some dinner. Can't say enough about how wonderful the customer service was. From the moment they took my order to handing me the food the GM gave me the biggest smile and laugh I needed. For such a short encounter I was very impressed with their service. The GM deserves a raise. Ordering was quick and easy, the wait didn't take long at all, and the food was great. Will definitely be going back! read more

We were having a family reunion and I called about a week in advance to let them know about my order. Melissa was very helpful and told me she would take care of me. I arrived yesterday at the designated time. Melissa and her staff had my order to me promptly. My order was complete (nothing missing), including extra condiments. The food was good as always. Good customer service is hard to come by these days, so I greatly appreciated the customer service, professionalism and attention to detail I received from Melissa. read more

Server was cleaning the next table with a dirty rag. My chicken had too much vinegar and the fries were greasy and soggy. NEVER SGAIN WILL I EAT AT THIS PLACE S AS GAIN! read more

Stopped in while working to get a tea and opted to order a half dozen hush puppies. Best hush puppies anywhere, so I was a little confused as to why my order sat while the lady that took my order went over twice and walked away. So, when after 5 minutes I asked, she said the manager was bagging them up for me. I watched her do that and walked to her and told her what I'd witnessed to which she sharply turned and proceeded to state the puppies were hot but she needed fresh cooked. And from there I watched intently as the manager and the cook (?) spoke about whatever. I just said thank you and she said you're welcome and I left. It's disturbing to me how people are treated now. And being a logical thinker I have a gigantic problem with you asking me to put my money on a nasty little plate to which you, bare handed, pick it up and you're going to put my change on that same nasty little plate with your bare hands. Wtf????? Are people really this stupid?? read more

The food is delicious and great service. I never had such wonderful fried chicken like this before. This will be my chicken go too.

When I entered the store I was greeted by an employee named Melissa. She was incredibly nice and helpful. This was my first time there and I would go back just for her, she is awesome. The food itself was actually pretty good, we of course got the fried chicken. It was very tasty and cooked perfectly. You get a lot of food for your money. I would definitely go back! read more

We eat at this Smithfield's about every Sunday. The food is delicious and waitress are very cordial and helpful. Today we were told this location had a new manager who had been transferred from the Ogden restaurant after having been there only 4 months! This person's name is Mrs Mertens. It was very evident in observing her that other employees were having to train/tell her what to do in attending to the customers. Besides this her appearance left slot to be desired. To be blunt, she looked liked she just rolled out of bed. We knew she was the new manager when we asked who she was. It's hard for us to understand this decision being there were several capable people already in this location who were far more qualified for a manager position than Mrs Mertens with only 4 months experience under her belt! Hopefully you will address this issue asap! read more