Everything is awesome!!!!!! It's so cheap, and delicious!!!!! The service is wonderful and I like the chill environment. I think the only people that post sometimes are the ones that have a bad experience. This place rocks!!!!! read more

Too bad there is not a zero selection. I've always liked Bojangles, but this visit was frustrating. First, the AI ordering system needs to go -- it made the process slower and more confusing than helpful. Just after 10:20, they were already out of Bo sandwiches, which is disappointing for a place known for its core menu items. What really crossed the line, though, was the behavior outside. A group of young men -- who stated they were 18 -- were making inappropriate comments toward underage girls in my car, even with an adult present. Completely unacceptable. Management needs to be more aware of what's happening around their location and take steps to help keep customers safe. Do better -- both with operations and maintaining a respectful environment. read more

I wish there was a negative star option for this is what this store deserves! Please be mindful of WHERE you are WHERE you spend your money... I had a disturbing experience at Bojangles due to the behavior of the manager, Richard Austin Haynes. I personally witnessed him speak to both customers and employees--including minors--in a degrading and unprofessional way, using profanity, name-calling, and belittling language. No manager should ever treat young workers or customers like that. On top of that, the store itself appeared unsanitary, with visible bugs, which raises major health concerns. The overall environment felt hostile and poorly managed. There are also widely discussed reports involving this manager's aggressive behavior outside of this location, which only adds to the concern. Management like this reflects badly on the brand. I would not recommend this location until these issues are addressed. read more

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This was a random stop in the late afternoon, all so John could snag a steak biscuit! Fun fact- they cook it fresh outside of morning hours, aka- we had to pull out of the drive through and wait. It took 20 minutes to get a steak biscuit. The drive thru was relentless, and when John finally got his biscuit- it was HOT and fresh. And my little butter biscuit hit the spot. Shame it took soooooooo long. read more

Bojangles - Chicken Shop Near Me - Wilmington, North Carolina

My husband went into the store this evening and the staff was horsing around and not paying attention. They handed him half of the order, and he had to tell them that he ordered more. They finally gave him what he thought was the complete order, but they left out honey mustard sauce and napkins. The worst part was the food was cold and the biscuits were hard. This is totally unacceptable for a business that can have great food and service. But the staff could care less. Management needs to do something about this location. read more

Did they have to go kill the pig? Cooks in there on her phone no wonder it's taking 30 mins for a biscuit.

worst fucking restaurant ever, their dumb ass manager seriously argued with a veteran over the phone on memorial day because their no education having asses provided everything for an order with a bacon egg and cheese combo and drink and gave the drink but nothing fucking else - we pay an additional $17 for another fucking combo and they wanna act like they dont see the $17 order paid for and only provide the sandwich WHEN MIND YOU THE BAG HAD THE RECEIPT STICKERED ON IT THAT SHOWED THE ENTIRE $17 PAID FOR ORDER WITH SANDWICH AND ALL LIKE MAKE IT MAKE SENSE THAT DUMB GIRL fire this POS manager immediately i am contacting corporate and shes losing her job today!! GO TO ANY BOJANGLES EXCEPT THIS ONE read more

Drive thru wait was over 30 minutes. Waiting with 4 kids and a baby. Not convenient at all. Kids working seem to not care.

Poor service and slow drive thru. I wanted to pull my hair out with no way to get out of line once committed to drive thru pre order. You're better off going to Starbucks for a sandwich. Never seen the inside as it was drive thru only when we went in morning. read more

What a friendly manager. He found out there were 3 groups of people in the dinning room who had never been to a Bojangles so he brought out free dessert for all of them. He was cheerful and you could tell he loves his job.. The food was delicious. This is only my second time in a Bojangles. We also loved the Christian music playing in the background. read more

Bojangles - Bo's Blueberry biscuit. - Chicken Shop Near Me - Wilmington, North Carolina

Stopped in the drivethrough on the way to the beach to grab coffee and a biscuit. The line was super short, our order was taken quickly, and we got our food with no issues. It was hot and made perfectly and was still warm when we got to the beach for the morning. read more

During the week, this is my favorite spot to come if I want that yummy, buttery yummy num num! They are pretty quick, on point and in most cases LISTEN to what I am ordering. I am doing four starts bc the weekend am staff really need to step up their game! Biscuit always falls apart, never listen, bc I clearly do the same thing all the time! But now and then they like to throw and piece of chicken butt production on there...yuk...but overall a great weekday al team! read more

Bojangles - Cajun Chicken Filet Bisquit - Chicken Shop Near Me - Wilmington, North Carolina

An ai robot takes your order, and gets it wrong half the time causing a longer line and confusion at the window. Food portions were small, and could've been better. Service was okay. read more

The food comes out fresh, and the staff are always friendly..what more could you ask for.its my go to bojangles

If you see a bunch of older patrons at a bojangles you know they're doing something right to keep that old taste going. This bojangles has that same thing that's always made it so good. I drove extra just hoping that this bojangles would do right and boy did they especially compared to the other ones in town. Worth the extra mile for the smile. read more

This location has to be the worst in the country, been waiting to order at the drive thru for 10 min , someone just came out and said we are closed. Please do everyone a favor and shut this location down permanently because it absolutely has sucked, sucked for the 10 years that I have been coming here but it is the nearest location. read more

Bojangles - Cajun chicken biscuit. - Chicken Shop Near Me - Wilmington, North Carolina

37 minutes in drive-thru with only 5 cars ahead of me. Out of Bo-berry biscuits and chicken supremes? Inside is closed. Horrible experience. read more

line was quick, food was great, people were friendly, only issue is the drive thru machine is an automated robot instead of an actual person, so it's like trying to order food from siri or the robot you get when you call the irs. it screwed up my order and couldn't understand my corrections. read more

Food was bad, overcharged me for something I didn't order, forgot my biscuit, took 21 minutes to get through a line of 5 people. Employee was literally on the phone with their kid while taking my order. They should close this place down and replace it with a canes read more

If you look up the definition of slow you will bojangles on Carolina beach rd. Not only are they slow, the workers have the biggest attitude they are not pleasant at all. Very horrible service! read more

Bojangles - Bad chicken - Chicken Shop Near Me - Wilmington, North Carolina

This fast food chain was a nice surprise for me. I got chicken tenders. Nice size, crispy coating. They give you a nice little tub of dipping sauce, I got ranch. Yum. My meal came with seasoned fries. Love the fries. And a fat biscuit. Yum. And a sweet tea. All good. Service was friendly and when I clearly did not know how or what to order, the server was very helpful and patient. Good place to go for a quick bite! read more

Bojangles - It doesn't look pretty, but is sure is good!! - Chicken Shop Near Me - Wilmington, North Carolina

This location is a disgrace to the Bojangles franchise. The customer service is horrible and they can't get an order through the drive-thru correct to say their lives! Handed me my order no receipt given and of course after getting all the way home the order was wrong ! read more

The food came quickly and it was good, just like usual. I got a cajun filet biscuit combo w/ unsweet tea and a cedar bo. The cedar bo came quicker then normal, still hot and tasty though. I got a good portion of fries and when I asked for extra seasoning they gave me some. The portion on the cajun fillet biscuit was a little small but that's just me. If I had one complaint it would be that the service while quick was not very friendly. I personally would like a friendly staff in the morning when I go to a breakfast place, especially since I am not a morning person. It is handy on the way into Wilmington so I will be back. Others should try... read more

If i could leave a 0 star i would! i was stopping by here on a family vacation and as soon as we ordered the person on the mic had an attitude i don't know if they were having a bad day or what but it shouldn't be taken out on customers i will gladly never return to this bojangles. read more

this bojangles is a joke. unfortunately, they have always been. the staff is very rude, and the portions have been cut in half. i paid $8.76 for a #2 breakfast combo (bacon, egg & cheese biscuit and BoRounds). the sandwich wasn't even 1 inch thick. burnt egg and ONE piece of shriveled up over cooked bacon. they also now charge for ONE sauce. i highly recommend going to the other location off Carolina Beach Rd and Medical Center Drive. 2 miles apart and 1000 miles apart in quality and customer service. shrinkflation is at an all time high here at the College Rd & Carolina Beach location and the customer is getting the short end of this stick. Don't go here! read more

only doing one star because i cant do 0. i waited 25 minutes behind ONE car and got over charged for stuff i didnt order while i also did not get what i did actually order. i hadnt been in to this location in months because i always had a bad experience at this bojangles and definitely wont be going back after this either. read more

Very, very slow service, regularly out of items, and staff closes the lobby whenever they want to claiming to be understaffed. Other locations in Wilmington are much better. read more

Went here today and whomever was taking orders at the drive through was very rude. Dont get an attitude when someone inquires about what comes with a "snack", you work here not me idiot so lets expect I dont actually know what comes with it. Do your job and educate me, your menu sign is vague. $15 minimum wage my @$$ you cant even do the regular job. Its not rocket science read more

Not bad, but not awesome. The biscuits were good, but we got spoiled from another biscuit place. Chicken was good, but not something I'd run to get again. read more

Stopped here for breakfast on a recent road trip. I've heard so many good things about Bojangles, online, ads and on Good Mythical Morning, and the food lived up to the hype. The only downside was the employees. The attitudes they had made it seem like we were bothering them by looking at the menu, again never been here. The cashier looks at us and says, "When y'all figure out what you want I'll check you out." No biggie. We are now finally ready to order and get told, you have to wait on me now... Not sure what the attitude is for but 3 starts just because the food was good. read more

Do not come here this place has the most disrespectful employees ever. They don't even deserve 1 star, the manager here should be ashamed at the way the employees treat customers and behave. The girl at the register walked by us twice and didn't even take our order. This lady was handling food, money and using the same gloves to drag a trash can to the lobby. I left because I was way to upset to even deal with this kind of person. DONT NOT COME HERE! read more

Went here after work and won't be back. Got 4 bacon egg and cheese combos with 3 ice teas and one coffee. Glad I have creamer and sugar at home as I didn't get offered off I wanted any. I already asked for my receipt and another girl went to get it and have it to me. Would've been too much of a more attitude to get cream and sugar and I would've then returned it all and went across street to Burger King or McDonald's. I will not go to this location anymore. Not sure of her name as no nametag but 1\27/19 @ 8:10:45 AM. CHECK NUMBER: 439916 read more

Not prepared for a Sunday morning crowd. It took 15 minutes extra after fixing our order to get the other order of fries. Ordered a Cajun club chicken sandwich with no mayo and it had mayo on it. The lady making the sandwiches acted like it was an inconvenience to her to remake the sandwich. This location had always been busy when I have stopped here. I don't understand why they are not better prepared and keeping up with the crowd. read more

Bojangles - Very small amount of fries with the combo. - Chicken Shop Near Me - Wilmington, North Carolina

I normally order an egg biscuit with extra butter. This generally results in need getting s dry biscuit with little butter cups in the bag (annoying and not what I asked for particularly since I'm in the drive through and don't have time to pull over and spread butter on the biscuit when it should have been added in the back as requested). With this in mind, I've learned to order a butter biscuit with egg with extra butter, which seems to be the easiest way to communicate that I want butter on the biscuit. We ordered accordingly, the employee says "you want an egg biscuit with extra butter??". Yes. She rings it up as just an egg biscuit, nothing about extra butter for the people making the biscuits in the back. When they hand it out to us, the biscuit had NO butter on the inside whatsoever. We sent it back. My husband ordered a coffee with sugar. The cup was leaking from the seams, so he asks for another cup. The guy handing out the orders at the drive through seems annoyed and very slowly walks to get another cup and pours the contents into it. My husband tries the coffee and it's cold. He asks for a hot cup of coffee, now the lady that took our order seems irritated. She gives him another cold cup of coffee. He just resigns himself to heating it up later. He goes to add sugar to his coffee, and guess what! No sugar. This was one of the worst experiences I've had at Bojangles and i genuinely love this place. I don't understand when customer service became a bother. We said "extra butter" no less than 4 times at the drive through microphone. There's no reason I should get a biscuit with exactly zero butter added to it. There's no reason my husband should get a lukewarm coffee with 2 whole cars in the drive through. Nevermind the attitude from both of the employees who wouldn't have to deal with things being sent back if they just did what was asked of them originally. I'm to the point that I'm trying to surmise the best way to word a simple request on a simple biscuit because my requests are being ignored. I was highly disappointed in our experience and would hope the store manager addresses this to ensure it doesn't continue. I've never filled out a receipt survey online so fast in my life. read more

Giving this restaurant a 1 is a compliment. You have to wait over 20 minuets in the drive through no matter what time of day you go or how many people are ahead of you. Your order will come out completely wrong and probably cold. The worst hijab hill es I've ever been to. read more

Food met expectations, but the service was the same lazy experience. It's a rarity I eat here for lunch or dinner. I walk in and the employee that is supposed to be working the register gets up from a table in the dinning area and walks around the counter to take my order. He says absolutely nothing, just stares at me. So I place my order while he wipes his nose with his arm. He then proceeds to box up my order without washing his hands. When the order was completed he just hands it's to me and says "here" and walks away. $20 spent and this is the service you get? read more

Last 3 times I've been here they got my order wrong. They thru 8 orders in one bag this morning. We couldn't even check if everything was in there. Asked about a specific biscuit and the person said, "yes, I just put it in there." With an attitude... guess what, it wasn't. I will never go to this Bojangles again. Done with the attitude. read more

Visited the drive thru while on vacation recently & we were given no sauces (even though we requested them) & the wrong drinks.

The food is decent quality for fast food. At times they are a bit slow, even slower when they are out of biscuits. But that is a good thing because they make their biscuits from scratch. The interior is old and grey, like that grey where it never looks clean even if it is. Also it can be hard to get in and out of. In the end it could be worse but it could be better. read more

I didn't like my sandwich. I wanted to, I really did, but there was a hard icky vein in my first bite. I didn't eat the rest. Gag! Sorry I wish I could write something good! The staff was nice to me and the fries tasted good. . . Though I was starving and couldn't eat my chicken sandwich. read more