Up front I'm a hard grader. The only reason I'll give establishment five stars is due to a member of the service team went above their duties. This is a noon meal. First impression was inviting, very clean, noise volume was low to what I was expecting. The way the order was taken is uni unique, I like it no 48" iPad with buttons. Just a pad and pencil you get to fill out. The receptionist was very helpful in explaining the menu and how the order sheet works. It's so simple, that I made it hard. I got the grill chicken, fries, and sweet tea. Was great! Definitely better than any fast food microwave sandwich we've been forced to live with. During my meal, at least three times the cooks asked if they could top off my drink or anything else they could make my meal more enjoyable. No, it wasn't annoying or too much. Yes, highly recommend P.T. Ole Fashioned Grille. Swing by and give them a try. I'm sure you'll be back for the atmosphere and the food, too. read more

My previous experiences here were pretty good in the past but tonight they got my order WRONG! I had ordered 2 of their old fashioned burgers with American cheese and "everything on it." It came out plain as can be looking more like greasy dog food. When I called and spoke to the manager Liza she said she couldn't do anything about it but could only offer me free French Fries with my next order. She said they're not in the business of giving out "free food!" It wasn't just what she said but her nasty, condescending words and her tone with me that escalated my frustration with how they treat customers when they bring up a grievance. I will also report this to corporate. How rude!! read more

Pt's Olde Fashioned Grille - Burgers Near Me - Wilmington, North Carolina

I will be dreaming about this veggie burger and fries for the rest of my life. Such a fun concept. Order at the counter on the card, take a seat and pay at the end. Service is quick and kind and food is greasy and delicious. Honestly the best hangover cure. read more

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Such a great smell when you walk in!! The staff was very nice helpful and friendly.. we didn't know how it runs so sweet lady behind counter showed us how to fill out an individual order form and explained we pay at end! Lots of choices in burgers and hot fogs and other yummy stuff! We went to zoo just down street today and got super hungry there! This was a perfect location! I got pt burger and fries came out super hot and had great sprinkle of flavoring on them! The burger was right off grill and good sized! Delish!! Good to last bite!.. oh and if you want fresh air while you eat there's a nice seating outside too read more

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I have loved this place for years. Consistently wonderful food. The owner is extremely hands on and the food never is average. I cannot rate this any higher. An owner who is a mentor to many UNCW students that makes him extra special. As you might can see, I am a real fan. read more

Food is really good, I get the cheese burger with pepper jack and fries. Everyone is really nice and service is fast even when busy. It is a little loud when it's busy but that's expected. Really good food for the price. It's not expensive but not cheep over all good read more

TOTAL: $14.34 - Olde Fashioned Burger, plain, with fries & a lemonade ‍SERVICE: Excellent. Right when I walked in the door, the person taking orders asked me what I'd have to drink & started getting it ready while I looked over the menu. Food was quick and hot, but not quick enough that you'd doubt it was made fresh. FOOD: The burger was solid, not the best I've ever had but for what's included, great for the price. Fries with house-made lemon pepper were so good & the lemonade was the best I've ever had! TRAVEL: ~8 mins. You never know how fries will travel, but I'm pleased to report that these still had some crispy crunch after a short drive! The best part of P.T.'s is that it feels like Wilmington, with those good-people, beach-afternoon vibes! ‍ read more

Pt's Olde Fashioned Grille - Olde Fashioned burger, plain - Burgers Near Me - Wilmington, North Carolina

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Soilid no frills Burger restaurant, that is way better than fast food options. UNCW is our preferred location, but when you live in CB who wants to fight more traffic once you go OTB? This location in the HT shopping center is a good trade off to having to go farther inland. But the product is not the same, please don't over cook the burgers and keep the buns fresh. Also local tip: order on the paper slips at the door and then pay/cash on your way out - reminder to hang on to the forms. read more

Pt's Olde Fashioned Grille - Burgers Near Me - Wilmington, North Carolina

Called ahead for pickup. Upon entering the location I let the front know I was there for a pickup order. Unfortunately I wasn't dating any of the workers so I didn't receive excellent service. I had to go back up and ask about my order and the response was they didn't realize we were there and I was asked if I had paid. A customer that had walked in after me had ordered had received his food and was eating. It wasn't busy and really no one cared. It is frustrating to be a loyal customer for a long time and have this type of service. read more

The food was fresh and made to order. I've had many items from the menu and everything I have had has been amazing. The turkey sandwich, chicken sandwich, veggie burger, salad & burger have all been great. However the lemonade isn't so fresh they squeeze a few lemons and mix it with this sugar water base that just sits in this giant pitcher, other than that I'd highly recommend read more

Pt's Olde Fashioned Grille - Chicken sandwich with fries & fresh lemonade - Burgers Near Me - Wilmington, North Carolina

You will be hardpressed to find a better burger. Most times. It used to be a draw between Five Guys and P.T's for my burger fix. Hands down, the burger used to be tastier due maybe to the quality of the beef and the fat and the grill giving back some charred love in the form of flavor. Lately though, (the last three burgers) have changed.....Actually 6 if you count my dining companion. They are less flavorful, and often include a bite of gristle. Not the best thing to chomp on, IMHO. Now, I can usually excuse that occasional surprise as the quality of the meat had always been outstanding. Lately, the gristly visitor has been a regular, and I am wondering if I should just order the awesome fries and Arnold Palmer or a bean burger instead. Hmmmmm. read more

We needed dinner before heading home from the beach. I turned to Yelp and was not disappointed! The sandwiches come as a combo with fries and the drink included for one price. It really is a lot of food. I forgot to ask before I left if items can be purchased separately, as they're not listed as such. This has to be one of the best burgers I've ever had! Seriously! I love that I can order it cooked however I want. I asked for medium and it was absolutely perfect!! Just enough pink and juicy. With the toppings it was perfecto! The char flavor was excellent and like it was cooked by the best backyard grill chef ever! My compliments to the guy at the flame grill. The hand cut fries were a big surprise. They looked like they might be kind of soggy, but not at all. In fact they had a nice crunch on the outside and were soft on the inside. Delicious! The staff is excellent, friendly, and checked on us often. They didn't mind one bit refilling our drinks too. All and all a fantastic experience. Just wish their locations weren't two plus hours from my house! read more

Good food, nice people, fun beer. Quick place to stop for a yummy burger and fries. Fries and burger are both fresh and have good flavor

I enjoyed the PTs grille on Carolina beach road today, and as always, they are on point with their burgers. Enjoy the garden burger, and their famous fries, I highly recommend! read more

Stopped here for a burger because I heard they had the best. I kinda just wanted a burger but don't know if that is actually an option. Each sandwich automatically comes with fries (or a salad) and a drink. I should have asked but didn't. If I go back I will ask. That's too much food for me and I don't drink soda so I don't need the drink or the fries. Speaking of fries they were good, but could use a little more time in the fryer and most of mine were small broken pieces. But they seasoning on them was good. The burger was great! Really nice flavor. Good amount of toppings. My burger was a little smaller than the bun so I ended with an empty bun in the end but I was pretty full anyway so it was ok. The people working were all very friendly. I'd go back again. read more

Great burger, great fries and ok service...it's basically Five Guys but not as "franchisee" if that makes sense. I was happily surprised that you can ask for the temp of your burger so ordered Med Rare (can't do that at 5 guys) but it came out well done anyway. Choice of 4 Oz party or 8 Oz party so we tried both...well seasoned patties and you can taste the charbroiled flavor as opposed to flat top burgers. 8 Oz is the way to go more juicy and Han the 4 Oz and not too much by any means. Fries are very 5 guys as well and that's never a bad thing. Burgers all come with fries which is nice and plenty of them! The pitchers of beer for 10$ put me over the top; better than 5 guys on my sheet. Great burgers and fries at a good price! read more

Pt's Olde Fashioned Grille - two cups of food - Burgers Near Me - Wilmington, North Carolina

We had them yesterday, yummy as usual, no matter your preference. I love the flow of the restaurant and the orders through paper.

It's a PTs... it's Good! Clean store, better seating . Handle busy times well. It's a good stop for lunch or dinner

Great burgers and even better fries! I love that the fries are homemade and that the burgers are made to order. The staff is very friendly and always make sure your drink is topped off. I struggle with if they are a good deal or not but I will eat there again soon and so should you! read more

Pt's Olde Fashioned Grille - Olde Fashioned Burger w/ Fries & a Drink... - Burgers Near Me - Wilmington, North Carolina

I've heard about this place for burgers, and I really wanted to try it. My boyfriend and I really enjoyed it! We went at 2pm on Sunday, New Year's Eve, and they were still really busy! To order, you walk up to the counter and complete the form. You check off the type of burger you want, and circle the toppings you'd like. (Which really makes me happy! I only do ketchup and pickles-I know, I know.) I was very surprised and happy that all burgers come with fries and a drink. I believe you could chose a side salad for an up-charge. Then, you hunt to find an open table! Ha! It did take longer than expected to get our food; however, we tried to keep in mind that there were two large parties also there. When our food did come, it was piping hot. The fries were really good. You can tell that they're hand cut, and you can also see the guy in the back cutting them! They have a good seasoning on them. Their ranch is very good-you can tell it's homemade. The burger was delicious! I may have eaten it way too fast. It was juicy and cooked just under well done (since I'd prefer medium, that makes me happy). It had lots of flavor, and the exact toppings I'd asked for. I will definitely be back here! read more

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Quality & service say so much about the management. Always consistent & always delicious! We've lived a lot of places and eaten some of the so called "best" burgers in the nation. PT's keeps us coming back. Not a better burger and fry combo around!! We've been eating PT's for almost 15 years, and this location has THE BEST quality, service & consistently great tasting food!! Make sure you try a fresh squeezed lemonade. read more

My husband and I like to go to Pt's whenever we want a hamburger. Fast service and they always get our order right.

Two stars and I am being generous. The food is mediocre at best and the staff are a joke.. Although we live just around the corner from this P.T.'s location, we drive all the way to the Military Cutoff location. The Hamburgers are always hot and delicious. The staff are the best. read more

Should have went to winnies tavern. What a waste of time and money ordered a burger with everything on it instead I got a soggy bun with meat and melted cheese for 12 dollars. Well you live and you learn I guess. read more

Pt's Olde Fashioned Grille - I thought it was a joke or they put an extra in the bag. - Burgers Near Me - Wilmington, North Carolina

Small menu, straightforward, and fast. Just a burger and fries place but it might be one of the best burgers I've ever had. Not a fan of the French fry seasoning though it was a little too strong and salty read more

PT's is a great little grille to get a pretty awesome burger, the grilled chicken sandwich was outstanding as well. It's a little tough to find if you don't know it's there, it's tucked away in a shopping center that you really can't see from the road and there's just a tiny sign that's easy to miss. At the counter they have little ordering pads you fill out yourself, you circle and put check marks by the items, toppings and sides you want on your order. The burger was delicious monster, cooked perfect, nice and juicy, it was just an outstanding burger. I had a taste of the grilled chicken also and it was really really great, it was ordered with pepperjack cheese and mushrooms, very moist and tender chicken breast grilled perfectly with good grill flavor to it, just a really nice sammich to say the least. The fries were pretty awesome too. I'd never been to any of PT's locations before, but I'll most definitely be returning when I'm in town. read more

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Always great!!! Best burgers and fries in town. You cannot go wrong with PT's !!! Winner winner Hamburger dinner!!! read more

Got the chicken sandwich it was yummy and juicy! The fries were a little underseasoned but the service was great. It's a great place for a quick bite, the prices are well within an affordable range for the food provided. Would recommend read more

The portions are great. They need to clean the flat top or reseason. The flavor is lacking as a burnt taste is noticeable. I'll give it another chance maybe. read more

I really like this restaurant and come here a lot but tonight I received absolutely awful service and didn't even get my food. I hate to be a "karen" and complain but I work in the food service industry as well and had I done to a customer what was done to me I'd be fired, plain and simple It started when I called the restaurant to place a order. The person who picked up the phone didn't even say the name of the restaurant he just says "monkey junction" and I had to confirm I had called the correct place. I place my order and am told it will be ready to pickup in 10-15 minutes. When I arrive I walk inside and get in line to check in and the cashier helps the people ahead of me. I noticed while he was helping one person he's constantly flipping his mask over his face and then back down to his chin, I'm assuming the person couldn't hear him. When I get to the counter the guy just walks off. I stand there waiting while him and another guy run around doing various things. I'm finally acknowledged by the guy. He says sorry I'll be right with you. A minute later he walks back up and proceeds to ring up the person BEHIND ME! The cashier and customer literally REACHING OVER MY SHOULDER to ring another customer up. I walked out after that. Clearly my business isn't wanted here. read more

Being new to the area, everyone who I had talked to about Pt's said something along the lines of "they have the best burgers in all of Wilmington" or "this is my ALL TIME favorite burger I have ever eaten" Needless to say, my hopes/expectations were through the roof. I rated this a 3/5 because they were not OHMYGOD (*cue Janice voice*) AMAZING, but they definitely were A-OK/good burgers. The atmosphere is very pleasant and casual. The service is very quick considering the amount of traffic they receive. You give your order by filling out a small checklist sheet that was confusing when I first came here. I love how you are able to customize your burger to your liking, however, they do not have the most extensive toppings list. The burger reminded me of a little less greasy version of a five-guys burger, still very good. Their fries are also good, and they come included with the burger as well as a drink. As stated above, I'm decently new to the area, so I have not yet found the 'best' burger in the Wilmington area, however, I do not believe it is here. I would recommend this place if you are looking for a burger in terms of more upscale than Mcdonalds or Cookout, but less upscale than say a more fancy sit down restaurant. read more

First of all I had my food to-go. They fries were a big soggy and I think lemon pepper on them. They were just ok. The Hamburgers were a complete mess not only were they on the bottom if the bag completely squished they were sopping wet to the point where we just had to take the bund off. Very generous with onions and pickled way too much in my opinion by the time we made the food edible half of it was gone. I will go back and make minor adjustment too my order light sauces and less condiments but I'll eat there and hopefully come back with a better and revised review. read more

First time I've ever been to this restaurant. That was one of the best hamburgers I've ever had and the fries were out of this world. Will definitely be going back the next time I'm in town. read more

On National Cheeseburger Day, it was impossible to skip out! Decided on PT's for my cheeseburger fix. I don't think you could go wrong! 1. Those fries! OMG! I got a side of ranch and I may as well have been in Heaven. 2. The cheeseburger was so perfect that the small amount I had leftover tasted just as fresh on day two. 3. Service was quick and friendly. If burgers aren't your favorite, they have other options such as hotdogs and turkey sandwiches which are all just as delicious! read more

Good burgers, fries, chicken, bean burgers and salad. Really can't go wrong with food here. The only thing I'm not a huge fan of is the BLT. Everything else is fire. Most of the staff are friendly too. Quick service and great for lunch. read more

My granddaughter chose this place and we loved it. The burgers were good. I got mine without the bun and they messed up the order a little but it wasn't too bad. We all enjoyed the fries. If we lived here I imagine it's a place that we would frequent often. Someone came around often to make sure that everything was okay and to check if we needed refills. It was a great overall experience. read more

I love PT's and always make a point to visit when I'm in Wilmington. This particular location is great. The food is consistently delicious and the service is excellent. Tonight I had a server stop by and check to see if I needed a refill or any condiments at least four times during the time that I was there. It's great to have that level of service at a counter-service restaurant. Make sure to ask for extra seasoning to put on your fries, and try the honey mustard sauce. Highly recommend that you visit as it's a staple of Wilmington. read more

The male who took my order killed a roach that that was crawling on the counter. He did not stop to was his hands afterwards nor did he apologize. read more

Order first by filling out form then sit down. They bring the food to you. Casual atmosphere. Good selection of beers. Friendly staff. Vegetarian option black bean burger was good. Good crowd for lunch. Will come again. read more

Sadly can't comment on the food, as my order never appeared. Heard the food was good, so placed order and PAID for meal. But after waiting about 25-30 minutes asked the cashier who placed my order where was my food. She couldn't find my ticket at first but after digging through a slew of completed orders was told that they could put it through now and the wait wouldn't be as long. Not working for me. Cashier had a little bit of an attitude when I asked for my money back. Really, who waits an hour for a burger. No thank you. I wish you better luck read more