I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

Our condo's previous owner took out all the closet doors. So, we were missing doors for our two…read morebedrooms and pantry. We suspected this would be an expensive project, so for years, we just put it off. Finally, last year we decided to get it done. In addition to the closet doors, we also replaced 5 interior doors for "free" (I say "free" because there were other costs associated with the interior doors). Yes, this was an expensive project--there's no sugarcoating that. BUT, it was worth it. Someone comes out for initial measurements. Then, you go to the showroom to pick your doors, and get a breakdown in pricing. The cost of the doors adds up quickly (e.g. knobs, installation cost, etc.). But, they're not trying to pressure you into anything. Once you place the order, it takes several weeks for the doors to come. In the meantime, someone comes back out to do more precise measurements. The install took a full day and a couple of hours the next day. After watching them work through some challenges with the install (e.g., crooked walls), I began to understand why it costs so much. I mean, I don't think we would've gotten close to the same results going with a big box hardware store. It's been about a year, and our doors still look great. We just wish we would've tackled this project sooner!

We recently decided to replace the original contractor grade interior doors in our house, and I…read morecan't believe what a difference it has made. First, they look so much better. Second, they are balanced, and open and close smoothly. And third, and perhaps most importantly, the bifold doors aren't falling off the tracks anymore. Replacing the hardware was also a huge improvement, with levers that are easier to use. Eric and his team did such a great job with installation, and I really appreciated all of the suggestions. Several of the door frames weren't standard, and rather than ordering custom doors, Eric suggested reframing the opening, which saved us a lot of money. Another closet wasn't the standard depth, and Eric designed a closet with built-in shelves that work perfectly for the space and for storage. I couldn't be happier with the work, and I highly recommend Seattle Doors & Closets.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

We replaced all the windows in our house (darn near 60!) along with 4 doors because it was time. We…read moreshopped the job around and Lake Washington came out on top not just with a fair price, but they had me convinced that they had the know how and logistics capability to pull the job off smoothly. Boy did they ever! Over the course of two weeks we got the pleasure of working with excellent crews (Denzel, Jordan, Ricky, Justin, Christiano, Andy, and a bunch more whose names I've forgotten) who made construction in my house as pleasant as possible. The install crews were extremely efficient, clean, and thorough - we were always able to live in the place at the end of the day, and every bit of install looks immaculate. These folks are truly some of the best that I've ever worked with to get something done in my place, and I wouldn't hesitate to use them again if the need arose. Their showroom has a great display of the products that they offer so you can get a decent idea of what you're buying. I found it really helpful in selecting our doors, and what we bought was very much what they had on display.

Andy & Fatu. I LOVE these guys. They installed three windows and a sliding glass door on our house…read moreacross two days last week. I was impressed in every possible way. It was amazing to watch them work, with efficiency, intelligence, and good humor. Working from a scaffolding against a steeply pitched roof is not easy but they made it SEEM easy. They put down mats and put up plastic to protect their work areas (and our house). They kept us informed. They showed us all the features of our new windows and door. They were nice people. We are so happy. Thank you, guys! Of course, this was the end of a process that started six weeks before, when we first met with Lake Washington Windows and Doors. It's been a solid relationship. They communicate well, deliver quality products, and send guys like Andy & Fatu to install them. In our case, they were even able to finish the project well before the originally estimated date. Congrats LWWD, your process is top notch.

Quick response, very good, friendly Technician, He had everything he needed in his truck. I'd give…read more6 stars if I could

We had a spring broken and needed it fixed fast. I wanted to support a local business and called…read moreSound. It was almost 7:00 PM and to my surprise they answered the phone. I explained my problem and he said he could be out the next morning. He arrived on time, inspected the problem, and gave me a quote that was competitive with the other places I called. He had the part on his truck and had my garage door fixed quickly. I would highly recommend Sound Door Services.

High quality service from beginning to end for a one window replacement job…read more Prompt contact after my inquiry and an easy appointment for an onsite competitive quote. The window arrived quickly and the installation (even with the discovery of some dry rot) went smoothly thanks to their skilled and professional installer. Cleanup was also excellent, leaving the place spotless. Highly recommend!

WindowFellas is truly dedicated to creating happy customers. They are incredibly…read moredetail-oriented--from replacing an old, non-working window to expanding existing ones, they listen carefully and execute flawlessly. What sets them apart is their honesty and integrity: they always recommend what's right for you and never try to upsell unnecessary services. In fact, they'll even tell you when something doesn't need to be replaced yet and give you a realistic estimate of when it might. Highly recommended!

Very happy with the work Sean did to replace the track rail on our Milgard sliding patio door. He…read morewas friendly, professional, and able to fix the problem without having to remove our door from the frame. The $470 price was reasonable, compared to the cost of replacing the door. I would definitely hire Sean again for any work on our doors.

These guys are great. Saved me replacing old doors for at least 10 times the cost. Old sticky…read moreslider that barely slid, crafty French doors to my back patio and a troublesome garage door that I fought for years. New hardware, rollers, insulation and some adjustments and I saved a ton of money and have "new" old doors. Had an issue with hardware on the Frenchie but they came right back out with new stuff at no cost and we couldn't be happier!