I requested a quote to repair a window that had some plastic or vinyl strips that were peeling off…read moreand preventing it from closing. After texting to share some photos they said they'd need a window technician to check it out. They showed up exactly when scheduled and texted to let me know when they were nearly here. It turned out to be an easy fix so they took care of it on the spot, free of charge. They even insisted on cleaning up the little plastic bits that came off the window during the repair (even though I told them I could take care of it). Fingers crossed that I won't need to repair or replace any other windows soon, but if I do I'd definitely go back to Seattle Glass and Window.

Quick, professional service and knowledgeable ,plus they happen to have the best price! Highly…read morerecommend

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

Good job on measuring, advising and installation. We love the new door!…read more Side note: Had some concerns and questions that I inquired with other contractors/bidders and they did not respond to my inquiries. Love it when you get ghosted with legitimate questions, even reaching out to them a couple times. Shower Door Specialties did not do that. Very pleased with the work they did.

This was one of the better experiences I've had with a contractor. We added a stationary piece of…read moreglass to a pony wall in our shower. From day one, Jacob was communicative, the process was explained in detail, and the end product is beautiful. Every one of the interactions from measurements , install, to billing was professional. Very happy !

Brian from Citywide Glass & Mirror did a fantastic job with several window replacements in our…read morehome. He offered a very fair price, which was in line with other competitors. He was always on time for his appointments (estimate and actual work completion) and explained the process well. He also doesn't try to up-sell you on more than you actually need. Brian is extremely professional, from our first communication via telephone to the appearance of his truck (super organized), and scheduling, invoicing, and billing. He barely made any noise while doing the work which was much appreciated while I was teleworking. He wore booties when entering the home. Left the areas he worked on very clean and tidy. I felt very safe while he was doing all the work in my home. For your next window repair or replacement, give Brian a

Complete scammers--avoid at all costs! The owner just wants to get your money as much as he can. He…read moredoesn't have any ethical and he charged me 5 times more than other trusted services to replace a broken window glass. There is no a reply comment in Yelp so I need to update the comment here. I have your receipt and I'm talking about your terrible service. I need to leave the comment here so any new client should know your company is NOT trustworthy and won't lose lots of money like me to just replace a small window glass.

Value, service, and quality were all excellent. I had a patio door that was especially difficult to…read morerepair -- the track and rollers needed replacement, and the door was sealed within the frame, making it extremely difficult to remove due to its age. Joe had the experience and expertise to get the job done while also taking the time to clean out the old debris and make everything look like new again. Customer service and professionalism were outstanding from beginning to end. Thank you, Joe!

Extremely professional service end. Price was competitive and the quality of product does seem…read moresuperior. Will definitely use them again for all glass needs. We replaced 18 glass units that lost seal.

Yes, quick response , & friendly easy going customer service Shout out to Bruce and Austin for…read moretaking care of my project.

I am extremely pleased with the exceptional service provided by Bruce at Glass Works Pro of South…read moreSound. I needed a new plastic rear tailgate applique installed on my SUV's glass hatch after the previous component cracked. After searching extensively for a qualified technician to complete the installation, Bruce took on the job and executed it flawlessly. I highly recommend this business for their skill, professionalism, top-tier customer service and unbeatable price.

Awesome response! I started via the Yelp platform but was getting answered via email as well. At…read moreone point, I called and interrupted the owner having lunch! He quickly dropped what he had going on and addressed my concern. Previously, during the inspection and estimate process, one of the technicians had quite a good conversation with my wife. She said ahe thoroughly enjoyed it. When the technicians returned to install the product, I mentioned how my wife relayed her discussion. It was the same technician (and the owners son). It was great to see a family run business that was cohesive and knowledgeable as well as personable.

These people know how to run a business! Great communication, great pricing and perfect production…read moreof the requested size glass.My order was ready when i was told that it would be, and two workers loaded the glass into my vehicle without be asked to help. I highly recommend them and will be looking no further when I need glass again. Thank you! Ron Star Home Improvement

They were perfect! Came in the morning to measure what was needed, returned mid afternoon and…read moreinstalled new glass. Easy Peasy.

I replaced a glass at my kitchen, several window screens and frames in the bedrooms. Great service…read moreand price. Definitely recommend it!

These people show the glass like it is seamless! BEWARE!!! It is not. They put tracks and also put…read morea bar to hold the glass in place. Terrible business. They do not explain any of this!

What an amazing group of folks. Super fast and clear communication with Tatiana from the beginning…read more Immediate ordering of parts and fast install afterward. Very flexible and accomodating in scheduling. Igor, the installer, is a total professional. Very kind, efficient, and does very high quality work. We're very picky sometimes when it comes to work in our home, and he did an amazing job, even fixing a small issue on our shower wand because we had it installed in a not ideal location. Great pricing, communication, parts, install-and above all very honest and respectful. Would recommend to anyone!

We called our project "The Window From Hell." It was a HUGE trapezoid window up high in a 2-story…read moreliving room, and it needed to be replaced after its seal failed. I got bids, and was the most impressed with Danny L at Signature Windows. We had a tight deadline because the home was going on the market and access to the window, especially in the rain, was really challenging. Meeting the deadline, and the safety of the installers, were non-negotiable. Danny came out the very next day to measure the Window From Hell and, not only did he give me the best price, but his company was the only one that had all the scaffolding equipment readily available at no extra charge. The window arrived sooner than expected, and installation was quickly scheduled to meet the deadline. Then we hit a snag: some epic rain made the cedar roof too slippery for safe conditions. Brent and his crew of expert (and very brave) installers rigged up a safe way to haul this brand-new Mother of ALL Windows up to the second floor and install it using very long ladders, secure scaffolding, and harnesses. I think we had 4 or 5 installers for this job. It took all day to get the old Window From Hell out and the new Mother of All Windows installed. But what a job! Perfect caulk lines, perfect cleaning of the glass, perfect clean-up of the job site, indoors and out. Job done ON TIME, SAFELY, and at an excellent price. If Signature can handle my Window From Hell, I am very confident they can install ordinary double-hung windows that exceed your expectations for quality, price, timeliness, and workmanship. I highly recommend Signature Windows.

Signature always comes through, their products and work is always top notch, yes, they are a…read morepremium service but you get what you pay for, and I really enjoy having great doors and windows to my home.