Somewhere around the late '10's, Smashburger was "falling off". Five Guys, Shake Shack, and a plethora of local businesses started jumping on the premium burger trend, leaving this pioneer-restaurant behind. My advice? Don't sleep on Smashburger. Somewhere around 2024-2025, they did a bit of introspection --- and have revamped much of their image: menu simplification, bolder brand identity, and ACTUAL value pricing on items. I remembering visiting Smashburger in the 2010's, and often my burgers and fries were drenched in grease. Not this time. Burgers are delicately assembled, and more or less look like the photo on their menus! In Paramus, I've only had positive interactions with the staff --- they have been helpful in ordering and recommending when I am indecisive. On top of that: don't sleep on their app! They have better "reward deals" than many other chain restaurants! I tried two items today: 1) Mexicali Big Dog ($7.99) - This is a "¼ pound 100% Angus beef hot dog, cheddar cheese sauce, grilled jalapeños, chopped bacon, crispy fried onions, fresh-sliced avocado, and Mexican crema on a butter-toasted Big Dog roll." IT SLAPS. All the flavors work together, and I traveled to work after picking it up --- 20 minutes later it still HIT. And oh my goodness that toasted roll, it just elevates the experience! 2) Double Jalapeno Crema Smash ($7.99) - If you're a fan of Tex-Mex and grilled jalapenos, this item is for you! The heat pairs well with the Crema in the burger, to offer you both a heat and cool effect. It is smoky, rich, and spicy in all the right ways! Definitely recommend --- and NOT SOGGY from any grease! (There is bacon in my photo --- I added that!) In any case --- Smashburger has made a wonderful comeback, and I wish more people knew about it!! Until then, I will be frequenting this location because it taste better (and is CHEAPER) than Shake Shack and Five Guys, and I will not take that back! read more

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Pleasant experience. Ample of dining table. Accepts debit/credit. High chair seen. Koala kare seen. Clean and smells good restroom. Accomodating staff. Good food. Ample parking. See images for reference. read more

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My go-to burger place. The service is super fast and the burgers are delicious. Also highly recommend the smash fries! Everything I've had here has been super tasty. read more

First time trying this burger joint . The smash fries were better than expected . Roasted rosemary and garlic , yum burger was flavorful and huge . Big eating area , love a good booth and this place is full of booths to sit . We only sat for a few minutes before our food came to the table. read more

This place is phenomenal. Never had Smashburger until my brother recommended it. Reminded me of Habit but more streamlined.! The burger I had tasted fresh and juicy. It wasn't dry or lacking in taste and the bun was not your typical bun in that ut enhanced the flavor. Definitely as good as Habit, 5 Guys and In-N-Out...Maybe even better by a hair. Service was friendly and nice and what I would expect so no issues there. The setting is different and a cut above the rest for just right. Not flashy like In-N-Out buy not blah like 5 guys. I liked it and I was impressed by my first time and I highly recommend it if you are looking for a good burgee! read more

Smashburger - Burgers Near Me - Paramus, New Jersey

Service has gone way done. They should be out of business soon. Just heard 30 minute wait and the two people walked out. I would too, but I paid and have been here 20 mins already. Get some help or just go out of business! read more

Have been visiting this location for years and normally have a good experience but some recent menu changes have made the food inedible. Kitchen staff cooking with reused oil, food came out super greasy. My friends and I ordered grilled chicken thinking this would be a bit cleaner tasting (the grilled chicken sandwiches used to come on a multigrain bun, no cheese. now they're trying to emulate the taste of the smashburger with the grilled chicken, using american cheese and a ton of grease -- big miss.) There was also an issue where menu prices on the LCD screens were not matching the prices at the register, seems like an easy fix but frustrating nevertheless. Not sure what's going on at corporate but seems the end is near for Smashburger. This location will not see my business again. read more

Went to Smashburger in the city and has an ok experience but today I came in and tried different items with a much better experience! Instead of the burger, I opted for the crispy chicken sandwich which was way better for me. Really crispy and was not salty. The fries were seasoned much better here and were hot. The strawberry shake has a very soft thin texture and was refreshing to drink after my meal. I'm glad I gave Smashburger another chance! read more

Smashburger - COLORADO CRISPY CHICKEN SANDWICH - Burgers Near Me - Paramus, New Jersey

Party of 3 and 2 kiddies stopped by on Memorial Day evening for a quick bite after being on the road. It was empty, and there was only one person in line ahead of us. How it works: You place your order, pay, take a number, take your drink cup (and fill it), and then have a seat. Your food will be prepared and brought to your table very promptly. The burgers were all made with high-quality beef and very fresh. I have to say they are a little small. Two of the men i was with needed to split another burger to fill up. The fries were piping hot (I recommend the garlic fries!), and I couldn't get enough. The chicken tenders were mostly breading, and I had to pick through it to find chicken for my kiddies, so that was disappointing. Otherwise, the restaurant is nice and clean, and the bathroom could have been a little cleaner. But there was only 1 employee in the front and a cook, so you can't expect him to keep up. Smashburger was overall a great meal, and we can't wait to be back! read more

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We both thought this was pretty good. It's bright and clean. Burger was tasty, bacon was crisp, not sloppy with mayo. Fries were crisp and hot. Food arrived quickly. read more

Went for a burger, smash tots and a large coke. Cost was $20.00+. Insane! I walked out. read more

Truffle mushroom chicken burger was amazing!!! Definitely recommend. Wings were ok and and service was alright

The most overcooked burgers I've ever tasted. I could barely choke it down. 5 guys is a much better choice.

Food was delicious & cooked properly. Pick up order was accurate & on time. Great job!

Burgers are as you'd expect; better and fresher than McDonald's, on par with Shake Shack, less than your gourmet place. Comes out quickly, with table service. I'm not sure if you're supposed to tip, but they give that offer, like everywhere else, at the register. Plenty of parking at the strip mall it's in. Has access from route 17N or through Winters Ave and A&S Drive. read more

Burgers were great tasting, service was fast and helpful, and the place was spacious for a Friday afternoon lunch hour. It was a little packed an busy but you didn't feel it! Only thing was the dairy free shake was not a hit! it had a weird aftertaste I'd rather have had straight up cocoa powder and almond milk ‍ but to each their own tastebuds. read more

Very good customer service .. ordered the black bean burger (veggie) .. it was good. They also had mushroom on it. I didn't want chesse but got it . Couldn't eat more than half . Was heavy. Fries was average .. not that good. Got a small drink . Overall 13-15$. Average experience overall .. read more

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Great food, kids friendly. Pricing is good. Excellent burgers! Great fries and tater tods. read more

Oh yeah this was delish. I gave up cheeseburgers for lent and today was my reward. As a travel nurse I really do enjoy trying new places and a good burger is always a high point. I had the truffle mushroom burger and added bacon...boom! The garlic based mayo was just the added touch to this burger. read more

Smashburger - Truffle Mushroom Swiss Burger - Burgers Near Me - Paramus, New Jersey

I got delivery from here awhile ago and I forgot to write a review. We got fries, a bacon chicken burger, and a classic burger. The chicken was fried perfectly and it tasted great. The fries were very soggy and not that good. The classic burger was okay. If you come here, I strongly recommend anything with the crispy chicken. Next time I come here I'll definitely get that instead. The prices aren't too bad and the food was delivered in a reasonable time. read more

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OMG where do I begin! I have driven past Smashburger locations a zillion times but never stopped to try. I decided this time bc it was still my birthday and I wanted to try something different. The sandwiches were spectacular! We tried and shared three different sandwiches and were equally pleased with each of them! Sorry that I didn't have photos of the sandwiches but we ate them mugs! They was goooooood! We tried the BBQ Bacon Cheddar Crispy chicken sandwich and it had those crispy onion straws on it......omg I am drooling now as I write and remember it, it was that good! Also tried the Black bean Burger with bacon, omg the burger was so flavorful . Then we had a Brisket burger, that brisket was so succulent juicy and delicious, not dry at all, right amount of grill taste, not overly done, right amount of fattiness! Also had the tots with rosemary garlic and olive oil omg so delicious! I truly was not expecting it to be so good! I'm not really a chain fan but I will most def come back here, totally worth it! read more

Smashburger - Burgers Near Me - Paramus, New Jersey

Place clean on walk-in half hour after opening, I was craving a burger so I had high hopes for this place. Sorry, guys disappointment. Ordered my food online in front & walked in about 6 minutes after just to look around, but when I said my name, surprise my food was bagged and already sitting in the to-go area. Wow!? that was quick . Anyway grabbed bag. Yes, it felt a little cold, but I ignored it, mistake .. In car driving away (I had to go) I open bag to start on fries ughh cold, and tasted old. I couldn't eat them, nor could I turn around. Fingers crossed for burger .. nope as soon as I grab the burger, I feel the chill. Why is this food so cold , & the burger looked sloppy and unappetizing. I pinched it for taste and it was dry. Now I really wonder if I was given yesterday's food. I couldn't eat this meal at all. What a waste. No, I won't return for another try. The guy behind counter was very nice tho. read more

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I have been going to this spcific locaton for sometime now with no issues. Today i found a hair in my burger. Not acceptable for a premium burger restaurant. read more

In these troubled times of quarantine where takeout and delivery options are usually cut off by 7pm, Smashburger came to my rescue. The food came fresh and quickly. I'm not sure why this location has only 3 stars. The cheeseburger I received was delicious. The meat was tender, thoroughly cooked. The fries and milkshake I ordered were the perfect complements. I haven't eaten Smashburger in years, but this experience definitely exceeded my expectations. read more

Just not the hype. Food was cold. Always messed up our order. Just not worth coming here.

I have driven past smash burger many times and always wondered about it. I finally decided to check it out since I had some extra time to kill yesterday and was starving. I was surprised at the menu. It was kinda small and they only showed double burgers no singles. I had to ask if there were any single burgers. I only ordered a single cheeseburger and a small coke. It came to $8 and change. I couldn't believe $8 for just a burger and soda!! The burger was on the small side. I was expecting a large burger for the price I paid and not to leave hungry. The burger was definitely good I'll say that but I did leave hungry. I was going to order fries but not for almost $4 more. That's insane. Although the burger was good I probably will not go back because it is a bit expensive for the size of burger you get and I left hungry... I will say that the place was super clean including the bathroom and the staff who worked there that day was very nice. read more

Smashburger - My cheeseburger with grilled onions. - Burgers Near Me - Paramus, New Jersey

Took my son out to enjoy a meal as burgers are his favorite! Our burgers were great but fries were soggy and I decided to try out the Buffalo wings as the picture looked amazing. They unfortunately looked like they've been sitting out for a while and we're cold. I asked if I could possibly get a new batch and they said they'd just reheat them. Waited about 10 minutes and they brought me cold wings again. Such a bummer as I always loved coming here. read more

The food was pretty good, but when selecting my tip. The machine forced me to pay 20% instead of the selection I had chosen. Now typically I wouldn't care, but it seemed a little fishy to me. But good food. read more

Got my order wrong and couldn't make it right- said I had to call Grub Hub for a refund. WTH...can't easily find the number anywhere...hassle...who has the time? Ended up ordering pizza and threw out the smashburger...was I gonna eat fries without the main course ? nah...would Grubhub refund the entire order- of course not- just the crappy burger I didn't order- I miss the days where delivery places actually employed their own drivers. Delivery prices have sky rocketed- you would think we should get better service. I'm done with this place. read more

ok.. having NEVER stepped foot into a Smashburger 'joint' but hearing a lot good things about them... I decided I'd follow the amazing smell after I took care of my business at Verizon which is a couple of doors down. FYI ... they have a burger for every city they operate in... " each burger highlights the signature ingredients and taste combinations of each city, giving customers a burger built for their local palate" (Smash Burger) This location was clean. Well stocked. The guy in front was ultra nice and told us about joining their rewards membership which gives you a cool 'buy1, get1' deal. Took us a minute 'cause everything looked so good... I got the Bacon Avocado Club and my sidekick got Twin Cities which is a burger covered in Swiss/Cheddar over garlic grilled onions on an Onion bun. OMG! He inhaled it. My Bacon Avocado Club was so good I got another one for my 13 yr old. Side order of tots (enough for a 'girl' though the guy up front said it was not a shareable side both of us shared and HE had a side of fries which were pretty tasty). The pièce de résistance??? The KNOCKOUT strawberry shake. I added the Chocolate version to my son's dinner that same day and .. yes... was NOT disappointed (I had to have at least 1-2 slurps). There goes my new year's fitness resolution. I'd highly recommend giving them a shot. For $10 you get a nice meal. read more

The restaurant was packed and there was a line to order when I arrived. However the line moved rather quickly. I ordered the smash burger. It had just enough spice and the meat was very tender. The restaurant was very clean and the staff was very polite. I will definitely visit again. My son and daughter had the create your own. I may be adventurous next visit. read more

I ordered a bacon cheeseburger, smash fries, and a vanilla milkshake it cost $20. They brought me the milkshake first and didn't bring my food out until like 5-10 minutes my milkshake started melting. When my food came out it wasn't even hot at all the fries were hard and not fresh. I am unsatisfied and will never be coming here again. read more

I advise you to choose a different place to have a burger. First and foremost, I don't believe they handle food and raw meat with care. I got food poisoning and threw up twice and felt nauseous shortly after eating here. The burger did not taste right at the time and it was maybe my second time eating here (first was like 4 years ago). I didn't suffer any gluten allergy contamination since I ordered the GF bun but instead, got worse episode from another kind of contamination. All in all, it may look good but not worth the stomachache. read more

compared to other fast food burger joints the food was actually pretty good and not nearly as greasy as some other places. I had the feta, cucumber and spinach chicken sandwich and my husband had the Baja burger. I enjoyed the mix of flavors while my husband said his was not spicy enough. The sweet potato smash fries were just okay and we would likely pass if we found ourselves here again. My issues stem from the cleanliness of the place. When we arrived their was a short line to order and one women taking orders. The line moved quickly but when we went to find a seat we found almost half of the seat still dirty from previous customers who had left before we arrived. After finding a seat we watched as the women who took our order was now also delivering orders. When she had a moment she began cleaning tables before having to run back and take orders again as people came in. All the while another women who I assume was a manager would socialize with her from time to time but never attempted to help. The bathrooms were just as bad as the tables with paper towels all over the floor, very obvious no one had bothered to check on them. read more

Smashburger - Just as many dirty tables as those available and currently occupied combined. No one even trying to clean them. - Burgers Near Me - Paramus, New Jersey

I don't quite get the appeal of Smashburger. First, I went to the one in Hackensack and swore that I would never return. It was a salt ridden disaster. My restaurant amnesia took over and I decided to give the Paramus location a shot. This time the burger was edible. Medium rare - medium - medium well doesn't seem to mean anything when cooking these thin smashed burger. The meat is quite dry and needs lettuce, pickles, onion, special sauce, ketchup and mustard. The bun was pretty good. I also ordered the haystack onions. Disaster! Memories of Smashburger in Hackensack flooded back into my mind. SALT SALT SALT. Smashburger, you are not my friend and we won't be seen together again! read more

Smashburger - Classic Smash - big size with side order of haystack onions - Burgers Near Me - Paramus, New Jersey

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Sorry this time and location it was not, clean, not well, and pee pot poor service. How do you get a small order wrong with 70 percent items wrong? The young girls were ok I guess and I think a Manager was on too but did not supervise well. In the grilling area it looked as if 5 people were jabbering . It is basic to have a bus person cleaning the tables, chairs, floors, Bathrooms, and food prep area. Not here. Teaching the staff is a normalcy in most food service locations. In ordering accuracy does count . Not this time and a few times before. When is the Bergen County Health Department doing an inspection? At the High Costs patrons do deserve better quality and a clean eating location. When are they going to correct the problems? Even now posting this I was trying to do the survey from the reciept and a few questions in it stopped working.. Half-Assed is not an answer. read more

This review is more centered on the first time I tastes this burger, but also the service was friendly and the place was clean. The only thing I ponder is why they don't ask how you want your meat done but it doesn't matter mine was great and if you know me I still like my cows mooin like MOOOOO! All I can say is holy crap how come I never ate here before? It's absolutely the most amazing burger I've tasted in awhile that my mouth waters just typing this. I had the mushroom burger with truffle seiss and I love many mushroom burgers this was an awesome version, complete with the stringy fried onions which were absolutely amazing. I just ugh.. I don't know what else to say I just imagined eating it again right now.. damn if only it were closer but the drive is indeed worth the go. read more

Smashburger - my first time. truffle mushroom swisss oh yeah - Burgers Near Me - Paramus, New Jersey

My burger was Smashed all right. Way over done, nice char but dry as hell. I just had the regular burger with onions. More like a hockey puck!!! Don't think I'll be returning,tossed the coupons I had. I've eaten lots of burgers in my life time, this one had to rank close to the bottom..Maybe the cook wasn't paying attention to my burger? I've had Smash burgers before that weren't this bad. Habit in River Edge is one of the BEST burgers around. Fries and Burgers come out hot and juicy and tasty!!! read more

Delicious black bean burger! Haven't ordered take out from this location. Will certainly be a return customer.

The food at Smashburger is a solid three stars. Definitely not the best burgers but better than some other "fast casual" restaurants. I have found that the black bean patties are too soft- maybe they need to be put in the oven or cooked longer. They taste fairly good but I wasn't a fan of the texture. The regular burger patties are better. The "smashing" of the burger supposedly makes them juicy or something. Not sure if this actually works. I have found that some of their burgers are on the salty side (for example the truffle one) but generally, I've enjoyed what I have ordered here. The one plus is that the service is always excellent. Very friendly employees who make sure you enjoy your meal. read more

Smashburger - Black bean burger with guacamole and pepper jack cheese - Burgers Near Me - Paramus, New Jersey

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