They lie, and dont honor their contracts. We got a memorial day sale that was supposed to lock in a…read more50% off sale for as long as we had the unit. Its been less that 2yrs, and rent went from $113 - $222 a month. We looked up the price of the unit online and its $149... We pay 150% of what a contract is today... And there's nothing anybody can do they say... And u cant get ahold a corporate office... I would have given -1 star if i had the option... Don't do it!!!

I had to cancel my storage unit due to not being able to move in to it.this was the 26th not…read morememorial day. When I went to put my stuff in my unit there was a lock on the unit and couldn't get a return phone call from the property manager. I got another storage unit somewhere else. Very frustrating experience. As you can see from the response I got from the owner the management doesn't care about you as a customer. So rent at your own risk. They can't return a phone call but they can post on google with some copy and paste response. Also, I've talked to other people who are renting and they tell me the owners are never in the office and have a tough time getting a hold of them or no response at all. Response from the owner 55 minutes ago Hi Brenda, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit but will use this feedback to improve.

They will not honor their quoted prices…read more I was given a quote for my unit of $99/month. Less than 2 months after I began renting I was informed that the price would be raised to $138/month, an increase of 40%. I asked them what could've possibly changed in 6.5 weeks to justify an increase of 40% and they couldn't said that every now a d then they perform a "unit audit" and determined that this is just the price now. Makes me think that $99/month was just a teaser rate to win my business before they jack the price to what they actually want to charge, because how on earth could a $99 rate be fair 2 months ago, but suddenly be so out-of-line that they need a 40% increase. I asked for it to be lowered cause it was in bad taste to refuse to honor their quote in such a short time period. They refused. I left a review here to inform others and suddenly they realized that maybe they shouldn't jack their prices by that much so quickly and returned my rate to $99/month. They asked me to "help them out with some reviews left online." Since they returned my rate I agreed and deleted the review. It's now 5 weeks later and they have once again jacked my rate, this time by a smaller amount, only to $109 (10% increase). A 10% increase is still pretty unreasonable seeing as it's only been just over 3 months since I first became a customer. Given the context they gave me with the "unit audit" to justify their rate increase, the fact that this increase is significantly lower tells me that this time around it wasn't some BS methodology, but a conscious decision to push the price the price closer to what they really want but in a manner someone will grudgingly allow. In other words, their methodology for determining the rate increase isn't actually from a unit audit, but rather is just "whatever this customer will let slide." Poor business practices. Honor your quoted prices. If you want to charge more, quote more. And if you need to increase the rate, think about how reasonable the increase is given the amount of time that has passed.

This place has security cameras everywhere but they are not recording anything…read more My storage unit was recently broken into and even though the camera points directly to the unit there was mi surveillance video or any recording of any action that had taken place. I lost over $15k worth of tools and the insurance coverage is garbage when it comes to filing a claim Until the new management takes care of updating their security system I would not recommend this place to store any valuables

I have been associated with 70th Ave Self Storage for 6 year and think they are GREAT! A very…read moreprofessionally run operation. Manager on site, extra security, constant upgrading of the property. I highly recommend this business! Julia

This group is the absolute worst! They post on facebook marketplace for 199.00 then 2 months later…read morethey up the price to 299.00 they don't tell you that's a "special rate" then try whatever to keep you there... after finalizing the rental keep charging your card.. after countless calls, saying they will refund it I finally got 1/4 of the overcharge refunded, RENTER BEWARE!!! Do not use this company!!!!!!!

The website was user friendly, easy to reserve a storage unit. When I realized I needed another…read moreone, Brian and Richard were ready to help. They both were super friendly and answered all my questions. The place is clean and secure. I would highly recommend this storage facility.

Two years ago, after my mother's death, I sorely needed a place to store her completed artwork, and…read moremany of her other things. I needed a place to put them that was safe from fire and theft. So I went to A Storage Place near El Rancho. The then manager, Richard, helped me immediately, and I was able to move all of these precious things instantly. I have paid by check for two years and never had a problem. Suddenly this spring, I received an email saying that I was delinquent on my payments. It turned out that their bank's check reader had misread my check and had put an extra digit at the end of my account number. They assumed that I had written a bad check. As a successful educator of more than three decades, I have never in my life written a bad check. I contacted my bank and worked through them to try to resolve the issue with A Storage Place. The new manager, Brian, hung up on me three times. He shouted at me over the phone and was exceedingly rude. Then my banker, Lily, try to reason with him, and he hung up on her three times. Finally, our bank manager Helen was able to get him to calm down and talk to her reasonably. She ended by saying very firmly, "Our client did not write a bad check. You can simply re-deposit the check with the correct account number." Apparently he did not get the message. I had to send them another check. The way that I was treated then and the way that I was treated when I decided to move out has shown me that the people who run A Storage Place have no idea of how to behave professionally. If I had treated the people I worked for as a professional educator the way I have been treated by the staff at A Storage Place, I would've been fired on the spot. If you wish to be treated with respect, do not rent a storage unit from this business! There are so many other options!

Andrea provided exceptional customer service today. I opened two storage units for a work project,…read moreand she was incredibly friendly, kind, and informative throughout the entire process. My boss had originally set everything up, but since I was also listed on the account, Andrea was able to quickly provide the access codes he had forgotten to send me. Before I could even get ahold of him, she had already found the information I needed and had me on my way. Later, I couldn't figure out how to properly secure one of the units, so I called the office. Andrea promptly came out to the unit and happily showed me what to do. She was patient, professional, and genuinely eager to help, never making me feel like I was inconveniencing her. I truly appreciate her kindness, positive attitude, and outstanding customer service. She made the entire experience easy and stress-free. Thank you, Andrea!

Good place, awesome customer service. Jeanette was very kind and helpful thru the process.read more

Cybil was very helpful. She changed my view of the facility with her positive attitude.read more

Have utilized U-Stor Knox Ct for over a year with no issues what so ever. The staff are eager to…read moreassist with any issue and issues are rear. The grounds are well kept, having utilized several other Storage Complex's in the same general area over the years. I am a satisfied customer of this complex. Tony M

Good pricing relative to the market - convenient location to those living on the Main Street…read morecorridor in Parker. The only slight criticism is that I filled out an online application when I reserved the unit and then I had to fill it out again manually at the storage center office - didn't like the duplication - a processes improvement is in order - that said, it wasn't that big of deal... Nice office guy!

The rates are appealing at first, even knowing they'll increase. But when they double, and still…read morecan increase thereafter, it's best to find another option with a better value out of the gates. "Pass" on this place.

Easy to rent online…read more First month was free and came to the facility on my move in day. Walked through agreement with the people at the desk. Facility itself was ok. A few bugs but nothing or after I came back to remove my items. Called a month before my move out, noted in my account and after I moved out was all set.

Drive all the way during store hours (2:30 on a Friday) and the door is locked. I call them and…read morewhoever answers tells me the manager just isn't there right now and says they'll contact the manager and call me to let me know when she might be there again. What kind of business is this? Three strikes you're out, on to the next.