I have been utilizing the facility on South Jellison for 6 years. There have been 3 property…read moremanagers during that time. They all have been good but Deliah has been the BEST, thanks Deliah for all your professional help.

Grace was amazing, super helpful and kind. Had a great experience. I would recommend this location…read moreto anyone.

They will not honor their quoted prices…read more I was given a quote for my unit of $99/month. Less than 2 months after I began renting I was informed that the price would be raised to $138/month, an increase of 40%. I asked them what could've possibly changed in 6.5 weeks to justify an increase of 40% and they couldn't said that every now a d then they perform a "unit audit" and determined that this is just the price now. Makes me think that $99/month was just a teaser rate to win my business before they jack the price to what they actually want to charge, because how on earth could a $99 rate be fair 2 months ago, but suddenly be so out-of-line that they need a 40% increase. I asked for it to be lowered cause it was in bad taste to refuse to honor their quote in such a short time period. They refused. I left a review here to inform others and suddenly they realized that maybe they shouldn't jack their prices by that much so quickly and returned my rate to $99/month. They asked me to "help them out with some reviews left online." Since they returned my rate I agreed and deleted the review. It's now 5 weeks later and they have once again jacked my rate, this time by a smaller amount, only to $109 (10% increase). A 10% increase is still pretty unreasonable seeing as it's only been just over 3 months since I first became a customer. Given the context they gave me with the "unit audit" to justify their rate increase, the fact that this increase is significantly lower tells me that this time around it wasn't some BS methodology, but a conscious decision to push the price the price closer to what they really want but in a manner someone will grudgingly allow. In other words, their methodology for determining the rate increase isn't actually from a unit audit, but rather is just "whatever this customer will let slide." Poor business practices. Honor your quoted prices. If you want to charge more, quote more. And if you need to increase the rate, think about how reasonable the increase is given the amount of time that has passed.

This place has security cameras everywhere but they are not recording anything…read more My storage unit was recently broken into and even though the camera points directly to the unit there was mi surveillance video or any recording of any action that had taken place. I lost over $15k worth of tools and the insurance coverage is garbage when it comes to filing a claim Until the new management takes care of updating their security system I would not recommend this place to store any valuables

Cybil was very helpful. She changed my view of the facility with her positive attitude.read more

Have utilized U-Stor Knox Ct for over a year with no issues what so ever. The staff are eager to…read moreassist with any issue and issues are rear. The grounds are well kept, having utilized several other Storage Complex's in the same general area over the years. I am a satisfied customer of this complex. Tony M

I needed a last minute storage unit, and I mean fast. It was around 2:00pm when I called to see if…read morewe could have a storage unit ready to move items in the next morning at 9:00am. Normally this could be easily done in person, but Denver is currently under shelter-at-home orders. But that doesn't stop Fil, the manager here, from delivering top notch customer service. He explained the steps over the phone, sent me clear email instructions with all the details I needed to access the unit, and made it easy for me to finish the process in time to get everything moved early the next day. I'm very impressed by his level of support and ensuring I had everything I needed, he was just so incredibly helpful and I'm really glad we have our storage here!

Best rates I could find in the vicinity. Locked gates with PIN code required and no access late at…read morenight so criminals hopefully won't get in there. Insurance is offered. I've been here a few times later in the evening and haven't had any run-ins with odd folks living out of storage units like in some places. The manager is also very friendly, and they offer military/veteran discounts!

Friendly staff. Clean facility. Easy to book. Great location close to my business. Looking forward…read moreto renting a unit

Such a nice experience. I was a Sunday walk-in and was greeted with a smile and enthusiasm…read more Everything explained and presented well. Thank you for a very pleasant shopping experience. They are conveniently located and reasonable also. DQ

Doesn't even deserve one star. If you want all of your personal documents and all Priceless items…read moreand all the items that your dead loved ones have left you stolen & If you enjoy being harassed and yelled at by staff And if you love when the district manager lies to you and doesn't take your situation seriously Then this is definitely the place to store your belongings that mean the most to you

Today I walked in and most certainly had a not so happy look on my face, due to my unit being just…read morea couple of hours away from auction. Ms Rita was absolutely amazing and was very kind and understanding to my situation. Once I gained access to my unit noticed that I had a lot of belongings that been taken and she took the necessary steps to ensure I was going to get the help needed to replace the items missing. The value in customer satisfaction was shown to my son and I went along way and it couldn't have been done without Ms Rita's help. Thank you once again and your sincere actions are valued and appreciated.

Jesus and Brandon were amazing! I don't even know where to begin. We have hired three different…read morecompanies for moving in the past six months and I wish we would have found them first. They were fast and efficient with everything they did. I had to ask them to take a break, I think if I hadn't they would have powered right through the three flights of stairs up and down that we had. They were so polite and outgoing May friendly to my kids, which any mom can appreciate. And when it came to the most important piece I had in my house, my great-great grandmothers hope chest, they weren't just careful with it, the seemed to really care that the piece was so important to me. I was also impressed that they called more than once before their arrival to let me know where they were and how long they'd be before they got here. As far as the company, they were easy to get ahold of for a quote, that far beat everyone else's. They also called the day before to confirm our move. And were happy to answer any questions I had when I called back. I was so impressed and I'll be sure to recommend them as much as I can. Jesus mentioned that they were out of the north location, which is newer. Well for being the new guys, they sure did a great job and with such a great experience, their business is sure to keep growing. Thank you so much! Moving is so stressful and exhausting as it is, this was really a great experience! I was nervous to be dealing with it alone, with two toddlers running around and it was such a breeze. They have really made my day!

I hired them to pack up my apartment and move me to my new apartment and unpack my stuff. This…read moremorning 6/28 they quit. I need a mover right now. These idiots said I have an insect infestation. I get my apartment cleaned every week. The guys who packed me weren't must accommodating. The packer Brandon was an idiot. THERE IS NO INSECT INFESTATION. Now I'm all packed up and waiting for the movers. Incredible.!! They were scheduled to 6/29. Incredibly grifters.

Really great service! It started with the initial phone call and continued through the facility…read moretour and the account setup in the office. Both ladies were professional, courteous and super-helpful. I was finished in less than 10 minutes and even got a recommendation of where to eat breakfast that morning after we were finished.

Best storage ever! Safe, friendly staff and clean facility!read more