Very accommodating and friendly. They are priced right and dop not gouge you after one year of…read morestorage like most do such as PUBLIC STORAGE as they are crooks there. Public Storage raised my amount $100.00 every year, so I left. Public Storage like most, start you out with a fair price, then at the end of the year send you a letter stating the increase. Take your business to BMB Secure Mini Storage you will be happy even if you have to drive over an hour or so to get there; it's well worth the move

Friendly family owned business. Billing was simple. Facility was secure and easy to access…read more No hassles storage. Would absolutely use again.

Started off at $80+ they changed their rates on us close to $200 for the smallest storage. No trash…read morecan for little things. Homeless people are living out of storage. Mice poop on all our belongings. The he/them/her person in the office had an attitude when I tried to get help. Unlocked the office and said, " I was in the middle of, never mind." Then let me in, like I was ruining its day. 0 stars for this place. Do better! And greet your customers with a smile next time. It's not too hard to ask!

Reviewing as a storage unit auction winner rather than a direct user of storage. The process for…read moreclaiming a unit after an auction is sometimes complicated by locations with minimal staff or staff that don't actually work on site. But not this place. My calls were answered and the staff were present when they stated they would be. They were familiar with the paperwork required to formally transfer the unit ownership and the process was seamless. The location is nice too. Really good clean layout, well lit, easy to access from the 25. I hope I win more units here. Quickly became one of my favorite sites.

The manager, Tom, is very communicative and follows up with you about your questions and needs. The…read morewhole office is very clean, professional, secure and easy.

Tom is polite and professional. The facility is spotless…read more Even though the unit I rented was 5x10, the ceiling was very high allowing a lot of stacking

I began renting in May 2024. After a couple of months they jacked my rent up over $75 which I did…read morenot have in my budget so every month I struggle to pay and usually cannot until the end of the month when my second check comes in. For whatever reason I am unable to pay any type of payment online, so I am stuck paying when they are open and I've stopped several times to pay the bill only to walk up and the office be closed. In turn making my payment later. Due to the issues with not being able to pay online and the office not being open I was finally able to make the December payment on January 2 which prompted a phone message January 3 that my storage unit will be auctioned. So let me get this straight I am not months behind I am now not at all behind until close of business today and that would only be January rent. You have shady business practices and are not honest people.

We have two units here - one we rented through Stephanie and the other through Kristy. Both women…read moreare phenomenal employees and made the process SO simple and stress free. Also they both were able to answer all my questions seamlessly! Very happy with our experience so far! Thanks

I would def recommend this storage one of the best! The guys keep it clean also as well as other…read morestaff that come to help from different locations. Very helpful friendly people. Clean storage facilities are awesome 10/10 keep up the good work.

On top of raising my rent by 18% after the first 6months...I have a unit at this location and set…read moreup automatic payment via credit card when I started the rental. My card was recently compromised and the bank informed me I would not need to update automatic payments with the new card number. The location called me for the first time on Aug 9 that payment was late. (NO earlier calls as they claimed). I immediately went and paid it in person but they refused to waive the late fee. Considering I was paying automatically and the circumstances for the late payment, I felt the 'Excellent Customer Service' that Smart Stop promotes on their website, was in fact not provided. This was a one-time issue regarding a missed payment, and not a repeat issue. I pay all of my bills automatically and in full each month. I have 800+ credit and this was a corporate card paying for the unit. LaLa was the manager on site at this location who refused to waive the $16 fee and risk losing my business altogether. Sometimes mistakes happen, but I immediately rectified it as soon as I was contacted. Very disappointing customer service.

Kind, helpful and informative. It was even less than…read moreoriginal quote. I highly recommend this place.

Outstanding staff, they really go out of their way to make it feel like a home away from home.​read more

I have been renting here since July of 2023. I originally secured this storage because they were…read morerunning a great rate for a 10x20 drive up storage unit. It was priced at $170.00. My mom had recently passed away so i even condenced her storage and put it in with my things as we were to be homeless for a few months waiting for our new place to give us keys. After 4 months the rate increased almost $100. They provide little to no warning about this. I would have never taken my things there had i known that the "good deal" that they advertized was so incredibly short lived. I am terminally ill and am physically unable to move out of there. Since then my rate has gone up every 6 months. It is now 381.00. Yet new customers are stil able to rent my same spot for less than $200. In addition to their price gouging, my unit was broken into. I had a bunch of family airlooms stolen. We caught the break in with in 48 hours of it happening yet they have zero survailence footage of my unit getting robbed. Their insurance that is mantatory extra $15.00 is a joke. It covers nothing. I am so pissed i am at a complete loss yet i still pay them religiously every month because im not about to loose my things that mean so very much. This place is jacked up. They took advantage of me. It will happen to you also.

Had an amazing experience with the staff at this location .. Cathy called me to set up a time I'd…read morebe in for my unit.. she was super positive and flexible with times. I arrived and she greeted me with a smile and made any of the paperwork we needed to sign comprehendable and it went smooth.. definitely a great experience ! Thank you ..

We were very happy with Square Cow Moovers. We moved from TN to CO and had heard too many horror…read morestories about the van lines that combine your stuff with other people's and things get damaged. My husband's coworker had previously worked for Square Cow and recommended them. We are so glad he did! The entire process was easy and went smoothly. They gave an estimate and that's exactly what we paid, no surprises. The movers put our stuff on one truck and drove directly to CO, no other moves, just ours, door to door. They took their time carefully wrapping our furniture to ensure no damages, and everything was delivered perfectly intact. No scratches, nothing- everything just as we sent it. The movers were super friendly and respectful. They showed up on time and everything was well-communicated. We will definitely use them if we move in the future and give them our highest recommendation. It's hard to find customer service this good, they are really on top of their game!

The moving crew was friendly, fast, considerate, and careful...with one exception. They move went…read morewell until the end when they were moving our dryer into the laundry room at the new house. They set it down hard and left a big scratch on the hardwood in a very obvious part of the floor. The scratch was deep and spanned three hardwood planks. The damage claim: They said I'd hear back within 24 hrs. It took over a week. I didn't have any spare planks. They sent a flooring guy out and he couldn't match the floor (which is fine; I'm trying to see if I can track that down), but the square cow damage guy (Jordan) said they were closing the claim based on an estimated $8.75/square foot material valuation, without any inquiry to the flooring company about labor cost. The flooring company told me they have a $1000 charge minimum for this type of work. -I suggested to Jordan that if he wants to close the claim quickly that $1200-1300 seems fair to cover labor and a box of planks. -He said that's too much and that it will probably be around half that. He couldn't even give me a real ballpark but said it will be whatever the check says when it comes in the mail. -I asked if I could get another quote to help us understand if we could do better to cover labor. -He said no, the claim is closed and that's not negotiable. -I then said, "to confirm then, you are unwilling to fix the scratch? You told me you have no other companies that can provide a bid. I'm working on finding the match, if I can find it and this company can fix it it it will cost twice what you're willing to pay, so you are unwilling to fix it. -He basically said sorry and hung up.