Absolutely amazing!! James and his staff are incredible. Always clean, organized and well managed…read more The best in the area!

The particular location on kalamath st has the best overall storage for 10'x10'/ mo/cost. The only…read moreissue I have is the people who work the front desk are not always available. This can be due to a variety of reasons. Overall I like the location and price for storage.

If you're looking for a storage unit, I promise this is your place and here's why:…read more 1. They pay for you to get your stuff there.. that saves you hundreds right there 2. Dan is awesome. Super helpful. 3. That's all you need.

At the end of the day this place gets the job done. I mean.. it stores stuff and it's temperature…read morecontrolled so nothing melts or warps or gets wet! And I've never had an issue getting in or out. The dude downstairs is always helpful when I forget the number of my unit (I know, sorry). But he's really cool and willing to assist and overall I feel safe here, which is nice, because visiting a storage unit alone almost always feels akin to a scene from a horror movie. "Why are you going in there alone?" "Why are you turning down that dark scary hallway?" The elevator is kind of scary and old and the flickering fluorescent lights are a bit unnerving, but all seems relatively well and safe here. Sure, I'm used to living in the suburbs. But I still feel like it's not terribly convenient to have a storage unit off a big busy street with meter parking (maybe you get a spot right out front, maybe not) when you're trying to pick up heavy boxes of stuff and get them to your car. They have dollys and all, but it's still odd to me to be wheeling personal items down Broadway to your car. Keep in mind they have standard biz hours so you can't make any late night stops!

5 star review for Grace and my experience with this public storage location…read more During a recent move to Denver I had to find a place to put my household goods until I closed on my new house. Grace not only took care of every detail for me, she exceeded every expectation I had in terms of customer service, attitude and willingness to help this overly stressed gal during my move. She even called my movers directly to introduce herself. Because storage facilities cannot rent over the phone I sent a friend over to go thru the transaction for me and sign the contracts. He had nothing but positive things to say about his experience with Grace, too. She's a GEM!

Setup my account so that my code could only be used during office hours. I set it up with a human…read morein person that I have my physical ID and credit card to. I was leaving the country for a few months and had to get another storage unit somewhere else. Customer support is useless. This place has one job and failed miserably.

Wish I could use zero. I literally rent a unit from this place and it's covered in people trying to…read moresteal stuff. There is no staff which has made it so unsafe.

Our storage unit was broken into at some point in the last week to ten days. I will update this…read morereview as time goes on, but today I'm fairly upset. My husband was on-site to return our Christmas decorations; it's a Saturday at 12pm. Someone should be in the office at Midgard but apparently not. The virtual assistant is a joke. Husband demanded a live person. At first it seemed as if he was SOL because it's a weekend. He insisted on speaking with an actual human. Took forever. Once a live person was available they advised for my husband to come back Monday or try calling the office then as no one is available today. Husband told individual to get someone on the phone before he called the police. He was going to call them anyhow but wanted to give Midgard a chance to show up and actually be of service. A customer has just experienced a theft of their property at your facility and you think it's ok to tell them to call back/come back later? How is this remotely acceptable? Once my husband made it clear that he was going to raise hell if he didn't talk to someone TODAY, the representative he spoke with advised him to go into the office and obtain one of the key-locks and place it on our unit (they took owner-supplied locks off about a year ago and replaced them ALL with digital locks they control! They let us know this in one brief email along with yet another notice they were jacking up prices, again!). So he did. Takes pics of everything. Rep tells husband to call the police and gives him the contact info for their insurance company. Husband said the Midgard-provided lock appeared undamaged and functioned properly when he got there. It wasn't until he tried to open the roller door that he realized there was an issue. Things had been ransacked to the point where the state it was left in, caused the roller door to jam. He had to lay on the ground in order to get leverage under the door and push stuff back, to open it. Spring and summer tires are gone, storage totes emptied, boxes emptied ... so much is missing. A priceless wedding gift is gone. Our youngest is a World Cup athlete and some of their irreplaceable sports gear is gone. How the hell did this happen? I saw another review where the customer mentions wire fencing/mesh ceilings. So I asked my husband to photograph and video the ceilings. He said it doesn't appear to be cut or vandalized. How else does someone break into a unit like this? I'll let this play out. They say they have security camera everywhere, yet another reviewer who just went through this states when management was questioned about footage, it's magically unavailable. The police are on their way. Our own insurance requires us to file a report with local LO. I have a detailed and itemized listing of everything in our storage unit and will be taking the inventory with me tomorrow to go through and see what else was stolen. In the interim we'll be reaching out to local media to inquire if anyone else has reported theft at Midgard, as well as asking the police. Midgard ... do the right thing.

Fabulous place looks good and clean. I'm just loving the customer service. They really know what is…read morehappening on the property and keep it tidy. Hours are okay but I would love to have more access hours but I totally understand with whatever is happening around town with safety issues. Greatest people helping me out here to find the best match. They even referred me to another local storage facility that has outdoor storage as well. Happy days moving!!!! At least we trying!!!

As a local business and long-term tenant of more than three years, we are disappointed to be…read moreleaving this review. Throughout our tenancy, Colorado Radon Mitigation has maintained a storage unit at this facility and paid more than $300 per month for the privilege of doing business here. Unfortunately, we have experienced repeated confrontations involving the facility manager's husband, who is not employed by Storage King. These incidents have occurred while our staff were accessing our unit and utilizing on-site dumpsters that we have written authorization from management to use. Rather than addressing our concerns when they were raised, management elected to threaten termination of our lease. We retain email documentation supporting our authorization and communications regarding these issues. Equally concerning has been the inability to obtain meaningful assistance from Storage King's corporate customer service channels. Attempts to escalate the matter have largely been met with automated systems and a lack of follow-up. We believe businesses and individuals paying premium storage rates deserve a professional environment, consistent management, and responsive customer service. Unfortunately, our experience has fallen well short of those expectations. We hope Storage King corporate leadership takes these concerns seriously and works to improve the customer experience at this location.

The place is clean and staff are friendly! Prices are a bit high compared to some other spaces I've…read morefound, but it's not bad for the area. I had a 15x20 space (two 10x15s next to each other) and paid $210 per month after the three month discounted period. Also the app/entry process can be a bit finicky, but the spot was generally good while I had it.

This is a new and clean facility. The issue is that they seem to have a dolly problem. Never…read moreenough or very cheap flimsy ones , if you are lucky to get one. Last time we visited not one available. We complained and the manager said "yes we understand we agree not enough dolly's but they are not in the budget right now"? Manager confirmed that they have had ma y complaints about this issue. Really owners ??? Please fix this issue.

Current location Amy's very good and letting you know what's going on communicates well and that's…read moreimportant and they're very good about working with it till there I'm outstanding service

Decent customer service. biggest complaint is they keep cards on file but won't charge your card…read moreautomatically, you have to call them and tell them to charge your rent. Which is fine, but annoying, and a scam to get you to pay more in late fees. Seedy and shady.

These people are frauds and need to be held accountable!…read more They quoted my father $472.00 for 3.5 hrs (including 22 minutes drive time). They got there at 8:15 am, I heard them tell my father it would be $472 for 3.5 hrs and $39 every 15 minutes after that. They started at 8:29 am, we left all together at 9:56 am and traveled exactly 22 minutes to the new destination and arrived at 10:19 am. @12:00 pm they said the are stopping and need to collect the payment upfront ($810). I strongly disagreed and wanted clarification, because the math was not adding up! My father is a senior disabled Man, and the company called my father and scared him into paying the $810 in full or else the would keep his belongings. All This time I a A talking to the mover and a dispatcher on the phone. Meanwhile, my dad comes downstairs and pays these guys in full while I of course, have a major problem with it and very angry about it! I guarantee you I'm gonna take legal action on behalf of my Father. These people are a RIP off and WILL BE EXPOSED!!!!!!!!!!!!!! DO NOT TRUST THIS COMPANY. They were milking the clock premeditating ripping my father off, literally moving plastic bags using a dolly (a child could have carried these plastic bags).

Used Move 4 Less on June 13th. I asked for white glove service and asked the person I was dealing…read morewhen booking to have the movers bring white gloves to protect my artwork. The day of the move, one mover rushed me through the contract on his smartphone and did not disclose that I was accepting their minimal insurance coverage. The movers damaged over $30k of my furniture due to not wrapping it properly and using the wrong equipment - the movers just didn't seem to care about my property. I ended up filing a claim with their insurer (Anthem), and their offer was $210, which I did not accept. After complaining to Move 4 Less, they offered me roughly $100 more, which I also did not accept. Do not use this company. I asked for white glove service (I have a text to prove it and their acknowledgement). This should void the contract, but I am unclear of the cost to pursue litigation. For now, I have resorted to reversing the move cost of $1700 due to a poor service provided and I will file a complaint with the BBB.