From my experience and those of others, moving is always about 100x more involved than one initially realizes. Moving out of state adds about 100x more factors on top of that. Moving by myself...well, you know. It was crucial having a reliable storage unit to keep my things until I had time to move everything to my new home. ExtraSpace in Littleton took all the stress out of one of the biggest elements of my moving process. They were responsive, professional, and always willing to save me money. Rather than try to sell me higher-priced options, they gave recommendations I knew were in my best interest. The facilities were clean and accessible. The security is the perfect combination of strictness and privacy. The whole process was streamlined, efficient, and made great use of modern technology. Thank you ExtraSpace storage for supporting me in the biggest move in my life. If I have storage needs in my new state, or anywhere for that matter, ExtraSpace will be my first option, and they receive my highest recommendation. read more

The staff! Hands down they are kind, helpful and understanding of our situation and working easily for moving dates. This entire process went so well because they have good people working there!!!! Thanks to all of you again :) read more

Awesome all around! Cheap, Courteous and Clean! Long time customer with this company. Better than Public Space and U-Haul storage facilities! read more

I would recommend to the company that they disclose all promotional details (re: how many months the rate is valid) in writing prior to signing the lease agreement so all expectations are clear instead of receiving a 30-day notice raising the rate by $100 to $283 based on "market value" although new customers may rent the same size space that I have for the lower price of $195 so the higher "market value" price apparently only applies to existing customers. read more

My unit's rent almost doubled without any warning. No emails, voicemails, nothing, just a surprise bill. All for a storage facility without working doors, with bugs, and rude staff. read more

OK first off I called the company and I got a hold of Liza, what a great person she is. She answered all of my questions, explained to me that everything was climate control units and was first come first serve. We spoke about a particular size that we needed. She also said that they had one left on the 1st floor. She informed me that she personally was not at this particular location but she would let Dwight know I would be contacting him soon. Dwight did try to call me to confirm that we wanted the unit but I had my phone turned off. I think he went beyond my expectation to take care of us. We got there half hour too late, when we arrived there was a gentleman standing trying to get the unit rented, he succeeded...... Needless to say, we waited too long but they did try to take care of us, they ended up taking care of us, we got the same size unit but on the second floor. I WOULD recommend this place, it's extremely clean, they have 3 dolly that are great but they should add 1 to 2 more. I I love engaging with employees like these two. I hope from this good review for your employees that you at least buy them lunch for helping you run a successful company. read more

I've used Extra Space a few times, however this time I moved in at a rate of $275, then only 3 months later my rent was raised to $375. This was 36% raise in 1/4 of a year. This results in additional $1,200 a year in storage rent. I thus had to move everything out of my unit to save money. read more

We just did a huge project unloading 2 storage units my MIL had for 15+years. We worked with Leann and Russell in the front office at the Platte Canyon Dr location. They were very easy to work with and helped us make the best plan to unload the units and then select a smaller indoor space to keep the items she could not part with! As we unloaded the units I was amazed that we did not find any evidence of mice or rats or damage to any of the boxes or furniture. They clearly work to keep vermin under control. Storage is not cheap! Leann & Russell helped us find any deals or discounts the Extra Space Storage was offering. Our experience was as good as it could have been - given the unfun task of unloading storage units!!! read more

I was in their 10 x 20 storage unit for over 3 years. It started at 159 and I just moved out and it was 380. They pull you in for cheap then raise you til you cannot afford it and they do it quickly. I looked at the current pricing and it was 190. Why did I have to pay 389, because they rip you off, be aware of how quickly they up their prices and you are screwed because you have to get movers, etc. Never again. read more

I had a great Experience getting a unit at Extra Space Storage with the lady in the front she has great customer service very helpful. Thank you ! read more

The customer service here is great. I have felt well taken care of. I would recommend them to anyone.

One of the best business models I have ever seen. They were as helpful as could be. I couldn't have dreamed the process would have been so easy. read more

Extra Space Storage Facilities is a total joke. You cannot call their number and speak to the front desk people. First of all when you call from the phone number you provided when giving them your contact details they have you set up in their system to Eff with you. You can go through the prompts and even hit prompt #5 to speak to someone. But it will just take you through the same BS you just had to go through. It's like going in circles and after going through the whole thing twice it will eventually hang up on you. I have spent much touch time on several days trying to get through to speak to someone. It is the same thing everytime. This facility is not worth your time or money and they have frequent rate increases on their units. I am moving out I am sick of this joke of a place. read more

What a convenient location, but even better, a fantastic staff! Christina recently helped me out and was fantastic. What a caring & sincere presence. I'd rent another storage unit specifically from her any time one is needed. read more

These guys are the best! I have used them twice and it has been an excellent experience both times! These folks go above and beyond to do a great job. read more

Do NOT BE Fooled by this company! Extra space advertises cheap rates. For example 10' X 15' $143 online today 07/18/2017...but currently MY personal extra space 10' X 15' unit costs $234 per MONTH!!!!! Really? I'm not kidding you all. Actual facts. They raised my price 3 times this last year. Once you're captive they are out for the $$$$$$$. The service is good. That is the only highlight read more

I came in with a splint on my ankle I had sprained it the day before. Christine went the Extra mile for me I had been originally assigned a unit that was far from where I would park meaning I would need to hobble/limp more . She took the time to change my unit to one of the same size closer to a place to park to help me and my ankle Kudos and many thanks for going the extra mile so I didn't have to! read more

Staff was very nice and storage units are clean and secure. Wasn't able to take advantage of a special that was offered despite already inquiring about it but the staff was willing to take a little bit off of my next month's rent and also threw in a lock. Overall a pretty good experience. read more

So far so good. Both managers were very polite and helpful. Everything is clean and well-maintained, access is easy. I'm only a two-week user so far, but the location is great and all is well! read more

Free move in truck, low prices and great customer service! Christina was very friendly and able to answer all of my questions and get me squared away on short notice. Flexible access hours to the unit as well. Thank you for making my impromptu move as stress-free as possible :) read more

This place was a pleasure working with. They were so nice and responsive, and even pro-rated my last month's fee when they didn't have to. The storage units are great and it's super easy to access. Highly recommend this place! read more

This storage facility keeps my things safe, dry, and stress-free! Everyone is very professional and friendly, and they made my reservation and check out extremely easy and manageable:-) Vince and Jordan were awesome, and I would recommend storing your things here! read more

We couldn't be happier with our experience! Everything went great, from our initial contact with the helpful and accommodating staff to the easy and efficient process of renting the space. We were thrilled to be able to rent a double space with doors on either end, which worked out perfectly for our situation, storing a family members items at one end and ours at another. Great accessibility, extremely clean and secure - all around great experience! Thank you! read more

By far, the best storage unit facility I have ever used! Jordan and his staff are amazing and treat the client very well. They are willing to work with you based on your needs. I would highly recommend this storage facility!!! read more