Louie was really nice and walked us through everything. The facility was clean and wide driveways…read moreand access.

Public Storage plays a Price GAME. They get you in w/ a certain rate, then 3 months later, give you…read morea WHOPPING price increase, (25%+!) either pay it, or making you switch to a cheaper unit- then the SAME thing happens- another BIG price increase! Tired of moving my stuff every 3 months to different units to keep a REASONABLE price.

I have had great and professional communication with Teri! Super easy to work with and I really…read moreappreciate her positive attitude! Laura @ State Farm

I am making a change my review. They are amazing when you're moving, then they increase your…read morestorage almost monthly without notification. Then, when you can no longer afford it and move out, I was told I could leave everything... So I did so I got back this capital letter text message along with a very rude email from the manager who is very much too old for capital letters as am I. Which is why I'm keeping this professional do not use this storage facility unless you want to pay more every single month from what you agreed to initially... And be treated like a villain in their story when you exit and do exactly as instructed.

Literally the worst place ever. I paid for 5 units to empty pods from across the country. I was…read moreassured I could drop all the pods same day. That was 100% a lie to get money from me. The night before the pods were to be dropped I called just to give a heads up, at that point I was told I couldn't drop not one pod! Also wouldn't be getting getting the $2k I paid even though it was the property managers fault. WORST LIAR EVER! Customer service wouldn't work with me. So basically I got ripped off because an employee was too stupid to know company rules..... don't waste your time here. The old guy was rude to top it off!

In less than a year, we've had three rate increases totaling over $100 more a month. The price you…read morepay in the beginning is just to get you in there. They continuously raise the cost knowing that you don't have the time to move to another location every 3 months. And, the outdoor units don't have good deals on the bottom of the door. So there's always dust all over everything.

US Storage Centers 8145 West Grand Avenue…read moreLittleton, CO 80123 720-792-5650 is awful! I am sure their storage might be great but their process is a nightmare when you put down a deposit and then cancel within the required amount of time. I have called now 5 or 6 times and "He's away from the office. This is the call center and we cannot help you. Call back later". Yes, it was understandable the first or second times but by the 5th or 6th time, it's either a total scam that prevents you from getting your money back or the most inefficient, non-customer focused process in the history of storage centers. Do yourself a favor, go with another company that doesn't make it impossible to get a promised refund.

The US Storage Center in Grant Ranch is exceptional! It has exceeded my expectations as far as…read moregetting signed up, on-boarded, service while I am at the site. Patrick the resident manager is incredible. He came out to check in with us when I moved in, he calls me proactively, when I made some damage are very reasonable about it. Throughout the organization, my experience is of a strong customer service commitment. Almost makes me wish I had more stuff to store because I trust this place.

Had a great experience getting set up with Denver RV Self Storage. The manager was super helpful in…read morenot only helping me select a spot, but she also saved me a bunch of money by recognizing when I'd need to give notice to my previous storage facility, suggesting I call immediately based on timing! I was able to then cancel just in time before month end, and seamlessly move into the new spot without being charged for an additional month. Now that's what I call great service! I like this location a LOT better, and my spot is easy to back in as well, making this a no brainer decision. Feels good to have faith in management, I'll likely stay for many years to come!

We've stored our cargo trailer here for two years, and they're so convenient. They have 24-hour…read moreaccess with a code, cameras, fence, etc. We're getting ready to move out of Colorado, so I called to see what I needed to do to close our account. The lady was wonderful to work with letting me know that the deposit = last month's rent, and that I simply needed to send an email with my 30-day notice. We received a response/email within 24 hours (business hours) letting us know that our balance was $0 for my financial records. We've been really happy with them!

Update, still awful. I sent in all the paperwork for the break in at the beginning of December for…read morethe insurance. I asked them 3-4 times if they got it and they said yes and they submitted it. Over a month later on Jan 13th they finally told me they never sent in my insurance claim and they don't even have it so I had to resend it. They told me the claim finally got approved and the check will be here in 10-14 days. It's been 26 days and I still have nothing. My unit got broken into sometime in October and I still have not gotten my insurance payout because these people have no clue what they are doing, they pretended like they help but do nothing, and they honestly screw over the customers. I've talked to a lot of other renters and everyone I have talked to has been treated poorly by these people. Almost every conversation includes I'm looking for a new place. The gates and doors are broken all the time so I find homeless and other people who shouldn't be there. The amount of times I've seen someone trying to steal a bike out front or something is crazy. They've also messed up my card payments 3-5 times. I have auto pay and have always had money on my cards, yet somehow every few months I get an email saying thanks for finally paying and there was a late fee added. They even sent me emails that they cut off my own lock and put their lock on because "I missed a payment." Honestly it's taking everything in me not to go in and curse these awful individuals out. They still have not fixed their shit and they decide to throw more shit on me all of the time. I am so fucking over it. Once they finally give me my couple thousand, I'm probably going to find a new place too. Awful awful awful. Honestly they have seriously damaged my financial well being because of all this. They told me my claim was in in December so I bought my stuff back, it was over $6K stolen because they said they check would be there in a few weeks. Now it's been 3 months and still no check and my bank is still way lower than it should be because I used all my savings. I hate GreenBox. Not to mention, they also refused to let me use the truck when I moved in and they said that's free.

You'll see from my other reviews that I rarely give two stars. I just didn't have a good experience…read morehere. I actually rented from them for several years. At first, it was fine. You can go in at any time with your code. After a while, they started locking down the garbage outside. I was going through my mom's things after she passed away, and I had to take everything I wanted to throw away home with me. It was frustrating that they didn't have a way to take care of that there. I started to get a little sketched out when I went on the weekends. It was pretty empty, but I would run into people who gave the impression of hanging out (sitting in the hall, charging their phones.... No idea if they actually were living there, but it just gave me a weird vibe). I tried to go into the office to take care of a problem that I had and no one was in there during regular business hours. That was frustrating when I drove all the way there to meet with someone. I could've dealt with all that, but my last straw was after I had been paying on time for years, there was some situation with my credit card, and they charged me a late fee. I took care of it as soon as I got the email about it, but they wouldn't reverse the fee and because it was the weekend, they also disabled my code, so I couldn't get in. So annoying that they would throw away a good customer relationship just to get a late fee. I then packed up my stuff and moved somewhere else.

The fellow that helped me, Chris Lewis, went above and beyond. I was actually kinda shocked. When…read moresome guy came in with a chip on his shoulder and interrupted my transaction, Chris handled it in the most courteous and professional manner. The man left with a smile on his face. Chris also went out of his way to help me with things totally unrelated to storage, offering up numbers and locations of great places to buy house items. Moving to Aurora is gonna be a breeze now. Thanks!

My husband and I came in about a year ago to open up a storage unit. Ron Clark was very helpful,…read moremaking sure we were taken care of with the right unit. He showed us a few different options before we made a selection. Ever since we opened a unit, we've had noting but excellent service from Ron. We do not live very close to this location, but have chosen to continue coming here because of his excellent customer service.

This place is great! I loved the old management their but I do have to give it to Smart Cube…read moreManagement. Smart Cube management so far has been a very smooth transition. Each and every employee is very friendly and efficient. Chris has been exceptional to work with. Prices here are far better than the surrounding storage facilities (especially now under new management). Units stay pretty cool or warm because of the way these units are put together compared to all other storage facilities we looked at. Renting a Uhaul on site was an added bonus and again Chris was very friendly and again efficient renting that out to me.

The move in was easy. The move out? Not so much. After stopping in twice and telling someone on the…read morephone about my move out date, I was still called and asked why there wasn't a lock on my unit. My boyfriend with another unit had the same issue. We have both been charged another month now. When contacting the office for help we were told to "call back when some guy's name is here". Called customer service and had to submit a request for a refund even though the rep said it was clearly noted on the account what the move out dates were. Very disappointed!!