I have a unit at mini u on county line by the Ferrari car dealership. I have only been with them…read morefor less than than a year and this place is the best. I was with PS, and the first few months we're good,but then the past 2:years went to hell. The facility location by centennial park has rude people. The main office,however had friendly people. I have been late on my fees and went into auction a few times, but I paid what I could when I could. This location reminds me of a student loan company. I highly recommend MINI U to anyone. They are awesome. Julie and I think the other lady is Maria (I'm sorry if i got it wrong) are fabulous. I can't say enough good things about them.

When I moved in the unit for the exception of not having any carts available it was ok. I've had…read morethe unit for 3 weeks and now they sent me a rent increase notice. So the special move in offer was good for 2 months. The person that set me up in the unit didn't disclose that after "3 months" the rent increases then it's annually. Last time I checked the unit didn't get any bigger for the added $10 a month more. $10 more a month sounds petty but I picked them because of the reasonable price. Im stuck there and will figure it out when the feel like raising the price again. In other words ask questions. Not pleased at all.

If you decide to use the Public Storage located at 5775 Jellison in Littleton Colorado please make…read moresure you read the fine print. Every little bit of it because if you make one mistake the manager is going to treat you like you're a child disrespecting her whole family and then kick you off the premises and prevent you from renting storage space there. I have never ever in my 48 years of life been treated so disrespectful. It was my first time renting there or anywhere. If she would have came at me politely and was like "hey I don't know if you might have missed this in the fine print in the policy but you can't be doing that", things would have been fine but I asked her why she had to be so rude and disrespectful to us. I asked her why she couldn't come talk to us like human beings not like animals. And because I confronted her about the way she was treating us they left a note on our door that we have to be out. People like that should not be working in customer service at all because you don't talk down to people like they're inhuman and like their children disrespecting you or what not. I'm sorry if your children do disrespect you, you don't have to be treating other human beings like that. I work in customer service and I can never ever understand how somebody can treat another human being the way she treated us.

I have been utilizing the facility on South Jellison for 6 years. There have been 3 property…read moremanagers during that time. They all have been good but Deliah has been the BEST, thanks Deliah for all your professional help.

Unsafe facility, beware. I had the contents of my unit stolen and they stole my identity, which has…read moreturned into a nightmare. The management won't help in any way, including not even looking at surveillance. Why spend so much money to rent a unit at this place when there is no security and zero help from ownership and management when you have the contents of your unit stolen. Be careful if you choose this place. Update: Aurora PD contacted the storage facility to get video surveillance, but was told they don't have any surveillance. So, the storage facility is either telling a lie to the Aurora PD or they actually don't have video surveillance. Either way, they are lying because their website states the following: "Our well-lighted facility is excellently maintained with state of the art video security system." As you will see from other reviews, theft is common at this facility and they say the same thing - file a police report. Zero help from the storage facility, terrible. Shameful business.

Been renting here for a few months. I have not had any issues with storage. Never really interact…read morewith staff since I always go after hours but they were good he one time I spoke with them. Units are fairly sized for price.

Update, still awful. I sent in all the paperwork for the break in at the beginning of December for…read morethe insurance. I asked them 3-4 times if they got it and they said yes and they submitted it. Over a month later on Jan 13th they finally told me they never sent in my insurance claim and they don't even have it so I had to resend it. They told me the claim finally got approved and the check will be here in 10-14 days. It's been 26 days and I still have nothing. My unit got broken into sometime in October and I still have not gotten my insurance payout because these people have no clue what they are doing, they pretended like they help but do nothing, and they honestly screw over the customers. I've talked to a lot of other renters and everyone I have talked to has been treated poorly by these people. Almost every conversation includes I'm looking for a new place. The gates and doors are broken all the time so I find homeless and other people who shouldn't be there. The amount of times I've seen someone trying to steal a bike out front or something is crazy. They've also messed up my card payments 3-5 times. I have auto pay and have always had money on my cards, yet somehow every few months I get an email saying thanks for finally paying and there was a late fee added. They even sent me emails that they cut off my own lock and put their lock on because "I missed a payment." Honestly it's taking everything in me not to go in and curse these awful individuals out. They still have not fixed their shit and they decide to throw more shit on me all of the time. I am so fucking over it. Once they finally give me my couple thousand, I'm probably going to find a new place too. Awful awful awful. Honestly they have seriously damaged my financial well being because of all this. They told me my claim was in in December so I bought my stuff back, it was over $6K stolen because they said they check would be there in a few weeks. Now it's been 3 months and still no check and my bank is still way lower than it should be because I used all my savings. I hate GreenBox. Not to mention, they also refused to let me use the truck when I moved in and they said that's free.

You'll see from my other reviews that I rarely give two stars. I just didn't have a good experience…read morehere. I actually rented from them for several years. At first, it was fine. You can go in at any time with your code. After a while, they started locking down the garbage outside. I was going through my mom's things after she passed away, and I had to take everything I wanted to throw away home with me. It was frustrating that they didn't have a way to take care of that there. I started to get a little sketched out when I went on the weekends. It was pretty empty, but I would run into people who gave the impression of hanging out (sitting in the hall, charging their phones.... No idea if they actually were living there, but it just gave me a weird vibe). I tried to go into the office to take care of a problem that I had and no one was in there during regular business hours. That was frustrating when I drove all the way there to meet with someone. I could've dealt with all that, but my last straw was after I had been paying on time for years, there was some situation with my credit card, and they charged me a late fee. I took care of it as soon as I got the email about it, but they wouldn't reverse the fee and because it was the weekend, they also disabled my code, so I couldn't get in. So annoying that they would throw away a good customer relationship just to get a late fee. I then packed up my stuff and moved somewhere else.

Lou was awesome and friendly. She is very knowledgeable, and she keeps her property looking clean…read moreand well maintained.

8/23: I went over to look at a couple available units. As we walked back to the office, I completed…read moretheir super easy online reservation process to get the discount and wrapped the rest up with Christopher (very helpful and welcoming) in the office. I'm super satisfied with the rental setup process, the location, and cost. I highly recommend this facility! Update 6/24: came in to rent another unit and Lou was super helpful! I continue to highly recommend this location!!!

This place is great! I loved the old management their but I do have to give it to Smart Cube…read moreManagement. Smart Cube management so far has been a very smooth transition. Each and every employee is very friendly and efficient. Chris has been exceptional to work with. Prices here are far better than the surrounding storage facilities (especially now under new management). Units stay pretty cool or warm because of the way these units are put together compared to all other storage facilities we looked at. Renting a Uhaul on site was an added bonus and again Chris was very friendly and again efficient renting that out to me.

The move in was easy. The move out? Not so much. After stopping in twice and telling someone on the…read morephone about my move out date, I was still called and asked why there wasn't a lock on my unit. My boyfriend with another unit had the same issue. We have both been charged another month now. When contacting the office for help we were told to "call back when some guy's name is here". Called customer service and had to submit a request for a refund even though the rep said it was clearly noted on the account what the move out dates were. Very disappointed!!

Came here to rent a unit for a few months while we move. Front desk and lobby was clean and…read moreinviting. Staff was friendly and helpful. A very nice younger lady (Tyler or Tammy??) helped me out and showed me several units of versions sizes (I had 0 idea what I was doing) and helped me pick the best one for our needs. I especially appriciateed how patient (I think her name is Tyler-sorry if I am wrong) was with everything. I had no idea what I was doing and I was extremely stressed out walking into the Public Storage. I left feeling good about my purchase and muxh less stressed out then when I walked in. Thanks again! I woukd recommend to a friend.

Bad customer service, I was a new customer and had only had my vehicle there for a few weeks it was…read moretowed with out being notified why , and I was never notified in advance of it being towed at all.

Cliff and Karen are doing a great job with this particular location!! They are always willing to…read morehelp you with anything and are so nice and talkative. If you are looking for a great storage facility, this is the one I recommend!!

Great storage company. Clean and easy to access! On-site manger was helpful when renting the unit.read more