Mike was amazing! Easy and smooth process. Facility was nice and clean. Great customer service during the tour.

Very helpful staff!!! Nice and clean, they were able to get me 2 month free plan. I would recommend. read more

Very nice couple running the place. Front office is very clean as is the facility. Took me to several units to look at. Prices are very reasonable and they have several specials to help you with prices! read more

We went to mini U storage to rent a space today. Mike was awesome. He explained everything clearly. They also rent a truck to help our move from Extra Space storage easier. read more

I rented a unit here to consolidate a couple other storage units into one. The facility is on the newer side and has a truck you can rent for about $50. However, 3 months into renting there, they raised my rent from $189/month to $269/month. Nearly 43%!! When I called they capitulated, stating they'd *only* raise rent by 28% instead, to $242/month. They gave me "our corporate office in California sets these rates". They do have a policy to price match (to a facility within 3 miles). I was able to find another storage facility nearby with my current price (I guess the California guys missed that one). I'll see how long this lasts and update the review when the price goes up again. Self-storage is rife with this kind of behavior. Unfortunately this storage facility is no different. Pros: facility built in 2019, friendly staff, 'free' lockset on move-in, moving truck available for use. read more

Mini U Storage - Self Storage Near Me - Aurora, Colorado

If I could give it a zero star I would, we have had this storage for three years. one in my name for a year then we switched to my wife's name for the past two years. loyal customer for three years, never missed a payment. we were late by three weeks this month because of a family emergency, we had to move my mom down to Denver last minute because of a bad situation. The manager would not let us have access to the storage even though I told him we would pay and be caught up in two days. he was very condescending and treated us like we were not good enough for him to even talk to. if you look online, this place is giving away two free months of rent to new customers but can't work with loyal customers who hit hard times and need some leniency. In addition their gate was broken for four months and our unit got broken into. The manager again said there was nothing he could do and maybe we shouldn't have stored our things in there if we didn't want to risk it being stolen???? This manager should be replaced, rude, condescending and poor customer service. You lost a loyal customer to the storage down the street with cheaper prices and better customer service. DONT RENT FROM HERE!!! read more

great deals Service was awesome. Mike was quick and efficient friendly and eager to get me taken care of. I literally felt like a person. it was great. read more

Chad and Candice are very welcoming and kind. This is my first time getting a storage unit and it is a great place.

I highly recommend this location. Kai the manager is so genuine, professional, friendly and kind. The service was fast and the unit was spotless clean. read more

I have been 2 two different storage facilities and the people at the front desk were so rude. Impatient and try to hurry us along. One facility didn't even want to show us the unit. Mini U Storage on East Hughes Drive, Simply Amazing! The ladies there were professional took the time to make sure you are getting the right size unit for your belongings. Explained what was required and if you had questions, they took the time to answer them. If you have items that need to be stored, MINI U STORAGE is the place! read more

I swear this is THEE best customer service I've ever experienced. MK went above and behind to help me. The location is nestled in a very nice commercial area. So you dont have to worry if its located around a sketchy area or not. Your stuff will be in a safe and controlled climate storage. read more

The staff made sure my storage needs were met in ever way possible. They even showed me a few other units to make sure that all my stuff would fit. Very professional, very clean facility and very welcoming staff. read more

If I could give a negative review I would...Today was the worst experience I've had at a business EVER. The ladies that are in charge at this location are absolutely dreadful, their unprofessional performance is fueled by a power struggle that is extreme and unnecessary. These two ladies (I'm not sure of their names, when they are screaming at you, you can barely get a word in to ask) make up rules as they go and cannot/will not make good on their threat to show you in your lease agreement what the heck they're talking about. I have requested a copy of my lease agreement multiple times.... & have yet to receive it. I have had three encounters with these ladies, in which they portrayed cruel, mean, and very unnecessary behavior, that any business would be foolish to put up with. First time we experienced the wrath of these unclassy workers, we were moving the rest of our things in to our unit...It was early July and 95+ degrees out, I turned the AC on in my car for my dog, while my boyfriend was in the unit still moving things in. The sun was piercing down so we had the garage door down about 2ft to block it from our eyes, and you'd think we committed a crime by how she reacted! She accused us of loitering (after being there for 20 minutes moving boxes out of our vehicle), hiding behind the two feet of garage door that was shielding the sun, etc etc. She told us we needed to be out in 30 minutes. We didn't argue, we just left and chalked it up to she had a bad day... Mind you, we are from Vail, we drive 2 hours to access this unit, so yes, the few times we do make the dreadful trip, we like to make the most of it and really try to do what we need to get done when we have the chance. We also travel a lot, we own a couple of properties throughout Colorado and Nebraska that we are always bringing stuff from. It doesn't matter, we pay for this unit and as long as we follow the legalities of the agreement, we know we are ok... Second encounter.. We get there with 30 minutes to spare before the office is supposed to close, and the gate is not working due to repairs, and so we are fixing on walking through, right? WRONG. We were met by one of the women, her name is Kai. She is wretched. Anyways we are parked in front of the office, and getting out of the car, when she comes to the window and starts, not knocking, but pounding on the window and saying again, that we are loitering and we are not welcome to stay, they're closed. So we figure, we'd be able to ask her a question about their hours, obviously we were unclear. Man... This poor girl portrayed a behavior that a mother strives for her child to not ever possess. All in a tone that I don't tolerate normally. So again, we decide to skip any more verbal abuse and we leave. Today, however... I was treated like I have never been treated before by an employee from any establishment I've been to. I'm at Walmart getting boxes, left my boyfriend at the storage unit to start organizing because we have more things to put into the unit, but it's packed so poorly that we aren't getting really what we're paying for. Anyways, I get a call from the boyfriend, he said, that the lady kept telling him he needed to leave because as it states in the lease, we are only allowed one hour maximum at the unit. So i rush over there (it's hot again) and as this lady is driving her little golf cart she says, "It's been an hour and ___ minutes, you guys need to go before the cops are called". So I explain to her the situation and she didn't want to hear it, she rudely just said, come to the office I'll break it down for you to understand. Listen, I have 4 college degrees, this lady lives above my storage unit... There's not a single concept that she can "break down for me". So yeah, I argued with her. I never once raised my voice, she called me dumb, she was definitely a demeaning unclassy bitch, but I'll pray for her. Any ways, I finally broke down and called the supervisor that oversees her and her big buddy, Kai. After explaining the deal, she actually had to call these ladies to tell them that they needed to calm down! I felt the embarrassment and I apologize to make anyone feel that way, but c'mon guys... Do your job, and do it with the best intentions you can. Don't portray your bad qualities to people who don't deserve it. Especially at an establishment in which business is conducted, that you work for! All in all, I will definitely be more aware of my lease and if they keep this up, I am definitely going to consider contacting an attorney to see if there any discriminating factors behind their actions. read more

Moving can be stressful, especially when it's short notice. I have so many things to do in a short time frame. I was throughly impressed with mini u storage today. The customer service was impeccable and the facility had absolutely everything I need for my move, to include a free moving truck! Ms. D, the manager, went above and beyond to assist me. Ten stars! read more

Hours of operation don't coincide with a normal schedule. Staff is atrocious and bitchy.